ICICI Bank Complaints & Reviews

Hi,

Request you to unblock my debit card. I have forgot my ATM PIN.
Below are the details of blocked debit Card:
Card No : [protected]
A/C No :[protected]
Tried calling customer care number of times but didn;t get any response.
Kindly request you to help me out of this problem.
I am facing this issue since last 3 months.

Hoping for the good and immidiate response.

Thanks.

Ref : My Credit Card no : [protected]

Dear sir / Madam,

Presently I am using mobile phone[protected] for receiving OTP etc. while doing on line transactions.
I As I wanted to change the mobile number ( new :[protected], I have visited your customer care office ( Ram Nagar, Coimbatore ) and submitted my application on 08/01/2018. I was told that necessary action will be done in about 2 days and I will be getting the confirmation.
Even after one month, the action did not take place.
I visited the office again during 03/2018, requesting for effecting the changes. I have received intimation in my mobile number[protected] that the request is being effected.
But till date the correction has not been implemented. When I have visited your Coimbatore office again today, I was directed to write to customer care centre for further action. I was also told that the changed mobile number is appearing in the system but not yet activated.
I am unable to understand why so much time is needed to effect the change in mobile number when you have latest updation arrangements.
As such, i would like to request you to look into the matter and do the needful immediately.
Also acknowledge receipt of this letter and confirm action taken from your end.
Thanking You
Yours Truely
CV Sedhumadhavan[protected]
Flat No : A-104, Ramani Sai Enclave
Pudukinar Street, P N Pudur
Coimbatore - 641 041

I did a recharge to my jio number [protected] today (16/04/2018) through BHIM app. Amount 349 deducted from my account but my plan is not activated. When I contacted jio they said that they were not received the amount . In BHIM its showing as "APPROVED" and the amount was credited to [protected]@icici account. If Indiaideas received my cash then why don't they activate my plan on jio ? Please help me regarding this concern otherwise I will have to complain in consumer forum.

My email : mr.dheeraj.[protected]@gmail.com
Date of the transaction: 16 April 2018
Time : 13:30:50
Remark: collect-pay-request

Hi sir/madam

Am a icici bank customer. Dated. 11-04-18 ecsrtnchg charged 413 rupees i don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you

Whenever i try to make an online purchase/transaction. I get the following message:

"for security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at verified by visa merchants.

To unblock your card/login, please contact icici bank customer care.

To complete this purchase using another form of payment, click 'continue'"

Ive tried calling icici bank, they tell me that they've launched the complain and the matter should eget resolved in an hour or so. After 3 days the issue still stands!!

Kindly guide as to how i can get my icici credit card unblocked for online transactions.

Below is the letter sent to icici bank which is self explanatory.

Dear sir/madam

I write this letter to convey my regret with regards to handling my home loan closer from your esteem bank. I have home loan and top up home loan in your bank (Lbmum[protected] & lbmum[protected] respectively). Meanwhile i took personal loan from your bank which loan account number is lpnmu[protected] wherein i have been requested if my home can be attached with this. I said it is ok and i have no objection because i am sure at any case i will repay both the loans. Right now i sold my flat and paid all the dues and principles of both home loans, it was made on 8th march 2018. During that time no representative from your bank informed that i will not get the home loan documents, they said i will get home documents by 12 working days (Sr[protected] &[protected]. After 10 days i get a call from your representative that there is a block due to personal loan emi due. So i spoke to personal loan dept and paid the due and requested them to release noc. They did from their end, after that i again went to vashi branch and raised sr to get my home documents and i asked to check there is no block now. They have checked and said it is all clear and sr has been raised accordingly on 5th april 2018 and they informed that i will get home documents within a week (Sr no[protected] &[protected]

On 12th april 2018 when i again went to vashi branch to check the status they said the personal loan account is blocked and linked so they cannot release documents. I was shocked even after checking so many representatives why i am being misguided by the bank. The buyer is behind me asking for home loan document and it is almost more than a month i have been misled by you bank representative. Had they told me in advance that i have to make a request to delink the personal loan i would have taken initiative one month before.

Now i have kind request for you to resolve this matter to delink the personal loan from home loan account. Off course i will never default any of my loan because it will cause serious issue with my cibil and future business with any banks. So please delink the personal loan account and if required you may link my iciciprudential policy (No.[protected] which has 4l rupees..

I request your immediate action in this because the buyer is putting pressure on me to return his amount

Dear customer, imps txn ref xxxxis timed out at beneficiary bank on xxxx...

Above message was received.

The said amount is deducted from my bank account but not credited in the beneficiary account.
I had made 2 transactions about the same time, but have same problem.

Both of the transactions amount has not been received back in my account.

It's been more than 14 hours.

Please help

I recharged my jio number [protected] in myjio app through vpn address. Payment is being sent and transaction is successful.
Money rs.349 is deducted from account but recharge is not done. Kk kindly refund my amount.
I am attaching a screenshot of payment successful message. Please solve the issue and refund my money.
Paytm is the app i used for upi transaction and i contacted their customer care regarding the same issue.
They asked me to contact the merchant indianideas. Icici. So i am writing this complaint. Look through me and solve the issue and please refund soon.

I am a privilege customer of icici bank, nayapalli branch bhubaneswar have invested more than one crore rupees. I requested bm mr sk nayak to issue solvency certificate for my business. Bm refused to issue. I was i'll treated. Request for necessary enquiry and action against bm
Regards
Akmohini
Mob no [protected]
Icici sb a/c no[protected]
Bhubaneswar

I received a call from icici bank and they gave information about one assist plan after that they activated this plan and deducted rs1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.

Oneassist relationship no. 4085445

Make sure to deactivate this plan and refund my money asap, if not i won't be icici customer any more.

I had received a letter from your office stating a mismatch in the first holder signature and asked us to relodge a warrant. So i hereby request your kind guidance and assistance in this matter.
Bond holder no. :[protected]
Name of bondholder:- snehalata agarwal
Certificate no. :- 67017
No. Of bond :-1
Distinctive no. :[protected]
Given at mumbai this: 22nd of january, 1998
Face value :- 45000
Issue price : 3000
Date of redemption :- 21.08.2020

Upi reference id[protected]
Payment of electricity bill to jvvnl jaipur, for ₹ 2246, was made through upi on 12.04.2018, it was a successful transaction & the amt was transferred to the a/c of [protected]@icici bank account. But the transaction is still showing unpaid on jvvnl website.. Kindly tell me the status of my payment to jvvnl, jaipur. Last date for the payment of electricity bill payment is 17.04.2018.

I have presented a cheque bearing no126758 amounting to rs 46773 in my a/c jitendra singh & usha singh and a/c no[protected] to the icici branch faizabad up india on[protected]. But till date amount is not credited in my account nor return to me.in this regard i made enquiry to staff and branch manager no response given by them. What to do to get my cheque back if any objections for credit. Let me know all details and who is responsible for delay.

Yesterday I my self deposit Rs.60000 in Rajnagar Ghaziabad branch.that was deposit from my side in this month, but you deducted Rs.300+29.70(SGST)+29.7(CGSt)
So please revert this amount soon, or I will close my account and will contact to consumer forum.thanks.

I have a demat account in icici bank. When i checked my bank transactions then i found that there is one debit transaction 'dmc/in[protected] dp chgs till feb-18' — inr 826'. When i have opened this account, icici representative told that it is free of cost and it will never be charged. This is completely unacceptable and please refund my amount.

My icici bank salary account in jayanagar bangalore is under debit freeze from april 5 2018.

I have submitted the required kyc document to jayanagar 3rd block bangalore branch.

How many days should i wait for the freeze to be removed?

You have done the freeze without informing me which is illegal.

This has caused a lot of inconvenience to me and my family.

I have a icici tax saving bond 022002-tsb - four nos. And 012003-tsb - six bonds which was purchased as tax saving, it is already matured but till to date i have not received maturity amount. I have original bonds with me.

I am in the verge of my retirement from service and on scrutiny the bonds are not redeemed. I am in the financial crunch due to may of family commitments.
Till date i find no records of receipt of the maturity amount.
The bonds were purchased way back in 2002 and 2003.
How to get my maturity amount. Pl suggest to my mail id [protected]@gmail.com, [protected]@hotmail.com

We are getting frequently advertisement calls from icici bank. We have informed politely multiple time not to call and still we are getting. Today around 12 noon also we have received a call and asked the agent to connect to their manager. After 5 min they cut the call without connecting. We had received the latest call today from[protected]. Please help us to stop these irrelevant calls.

I was in communication with the bank's home loan team from 18th january for home loan for myself and for my nephew mohnish parab for 2 nos 3bhk flats for rs. 2 cr each.

In this regard, we have given all the documents icici bank had asked, spent long time on phone calls talking to thier senior team members, explaining the total requirement and had also mentioned that the agreement was scheduled to be signed on 14th march, 2018.

In this 2 months, the bank only collected documents and cheque from us complete clarity was given that its a "construction link plan" and the pay-out will happen till the fitout which was expected in q4 2020. But, still there was no clarity on how much loan will be sanctioned and what will be the emi, their officer mr. Sandeep upadhyay kept on mentioning the emi will be rs. 1.80 lakhs, i even questioned him that you are not giving me rs.2.0 crore on day one, how can you collect emi on the entire amount on what basis, and that i don't want such plan.

During these 2 months i had gone through lot of mental harassment, which affected my normal and work life, lucky enough its not taken a toll on me. The team was not even willing to convert the co-applicants icici saving account into zero balance, when it was clearly mentioned on the loan leaflet.

On 09th march, 2018 getting no response from the bank and seeing no improvement in their people approach, finally i had taken the call of switching over to another bank, which i did on 09th march, 2018 being the 2nd friday and with 2 days off being weekend, i had only 2 working days before signing the agreement to re-do the documentation.

I have now received the charge for rs.12, 095/- in my bank towards "icici bank ltd. Loan account" which i've not availed of, owing to the attitude and harassment their people gave me.

The charge is totally unethical for the dis-service and harassment provided to me and in all circumstance should be reversed and recovered from the officers, who has not only given their customer a bad experience but has also provided dis-service to the bank by driving away the customers.

I have an icici a/c and my money has been deducted several times. Total amount of around 5000 has been deducted from my icici account.
I want my money refunded back. Is it what i get after serving with icici for almost 4 years.
Error : ecsrtnchgs

And also 1500 /- has been charged for my credit card for which i was not notified, that's a different concern.