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[Resolved]  ICICI Bank — icici bank dp charges deducted with no information made

I am praveena sindhura chippada using icici back for sometime now. Recently on 28th august, 2017, an amount of inr 826.00 has been deducted from my account as (Dmc/in[protected] dp chgs till jul-17).
I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.
Please contact me immediately.
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Oct 5, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
ICICI Bank Customer Care's response Dear Sindhura Chp,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f9ft) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 
3 Comments

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Comments

Sir, i had made a online payment of Rs. 118.90 on 24.08.2017 for online payment to NSDL and amount is being debited by bank and it is not being received by NSDL and there it is showing amount not received. So sir kindly reimburse the amount. Transection no. VIN/NSDLPAN/[protected]/0.
Reply
ICICI Bank Customer Care's response, Sep 4, 2017
Verified Support
Dear Sac0805,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f9ft_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
On 27.08.2017 around 6pm when i did transaction of 300 rupees withdraw from an icici atm in srikalahasti at icici bank.the money was deducted but the machine was not came out of atm, i did check the account balance it has been deducted.. my account no. is [protected] ifsc code is SBIN0000851.
Reply
ICICI Bank Customer Care's response, Sep 6, 2017
Verified Support
Dear Meduru Ayyappa,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Hi ICICI Customer Service Team,

As you have directed in the earlier comment i have sent a mail with my contact details to the mail [protected]@icicibank.com. Hope your teams responds quickly and resolve this issue.

Kind Regards,
Sindhura Ch P.
Reply
Sindhura Chp's [Complaint's author] reply, Sep 7, 2017
Hi Team,

I have received no response from your team as yet. Hope you resolve it as soon as possible.

Regards,
Sindhura Ch P.

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