[Resolved] ICICI Bank — icici demat account - inactive account

abhishekgupta611

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

I am using icici direct account from january 2018, now suddenly in march 2019, out of nowhere they found that some signature and some kyc document is missing and deactivated my account without informing me. Also i was actively trading through my account and it is hold inactive from last 2 months.
I am currently abroad and not in a position to send any documentation via post or visit any centre. Also i am not at fault in this, icici sales manager missed those documentation while opening my account (Account was opened by a sales team from icici in my office) and i am suffering because of their mismanagement.

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Jun 7, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (304249) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

[email protected]

from Agra, Uttar Pradesh

I got a message for debit money in my account without my permission.

Messge is this.

Txn of INR 1, 015.78 done on Acct XX1629 on 01-May-19.Info: VIN*ENOM COM .Avbl Bal:INR 4, 795.78.Call 18002662 for dispute or SMS BLOCK 1629 to [protected]

ICICI Bank Customer Care's response, May 2, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (304249_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

arti2910gupta

from Delhi, Delhi

There was a call on my phone . after calling INR 1399 deducted from my credit card account automatically (one assist). revert back my amount to my account soon.

Ranjithaaa

from Chennai, Tamil Nadu

Void sale not yet received even after 3 days. I was told that the amount will be credited within 24 hrs. But still it’s not been credited in my account. Kindly do the needful as it is urgent.

ICICI Bank Customer Care's response, May 3, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (304249_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mithlesh19

I have not be informed neither shared for these charges by bank . Being a Sr. Citizen of India I have full right to know before any deduction.

Customer ID:[protected]
Bank ::ICICI bank

DMC/IN[protected] DP CHGS TILL MAR-19 : Rs 826. Deducted on April 24, 2019.

I need justice and my hardened money back .

ICICI Bank Customer Care's response, May 3, 2019

Verified Support

Dear Customer (Mithlesh),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (304249_02) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team