ICICI Bank Complaints & Reviews

I have taken personal loan from ICICI bank and I make sure that EMI reaches the bank on due date. I paid the last 2 EMIs using Google Pay, since the Due Date fell on Sunday and I was scared that the bank might charge me late fees in case the EMI doesn't get deducted on Weekend. Now they are asking me to pay Rs.1575 extra even when the payment was not late. I informed the bank about this and shared the screenshots of payment but instead of...

On 29 june 2018, i was recharging my bharat petroleum account for the amount of rupees 45000 but that didnot credited to my bharat petroleum account and neither returned to my bank account. When i had a communication with bharat petroleum they said amount will be returned by your bank but 9 and half months have passed icici bank is not responding.....

I was trying to fill up a form for brlps and i made a payment 200 through my sbi net banking. I got a message from icici like""dear sir/madam, you have made a payment of rs. 210.00 to brlps recruitment vide eazypay reference id [protected]."" i did this payment on 08/04/2019 but my form is incomplete due to pending payment. So please help me in this regards.

Thanks & regards
Dudhnath sah
Reg. No-brlps9148c106795br...

My kyc has been rejected by icici on the basis that photo mismatch.
I am a customer in icici bank for the past 16 years. I am holding many credit-cards from icici bank, and four loans running on it. Wondering why is it rejected if i am a customer for so long years, with such a history.

Due to this, my employer cannot contribute part of my salary to my nps account which was frozen due to this....

I was holding icici mmb 0799, folio no. 6115307 certificate no. 761-762. The certificate was submitted to m/s 3i infotech ltd., international infotech park, vashi, mumbai. I have received the redemption value on 25/07/2018 after deduction of income tax. But the form 16 regarding income tax deduction has not been received. Please send either at email or postal address....

I tried to book 3 irctc tickets from bangalore to hyderabad (Sbc to kcg) on 4th april 2019, but the transcations failed. I tried two times once in premium tatkal (Amount 2910 rs/-) and the other in tatkal (Amount 1410 rs/-) but both transactions got failed. Irctc refunded on 5th april itself. But i still i didnt receive anything in my account. I have contacted the irctc people and they said they already refunded, its pending from bank end....

I am the a/c holder in icici bank from last 1 year.
They have charged 515.81 rupees for dcardfee0355nov18-oct19+gst. They never informed me regarding this type of charges via mail or letter or call.
This is against the law, at least they should inform us. I want my money to be credited in my account.
Acc. No.[protected]
Why these charges have been deducted.....

I have applied in icici bank for balance transfer in icici bank.
They taken the process fee for that.
Now they are refusing the transfer my home loan &
They are not refunding my processing fee.
Processing fee is 6136.00
Icici bank cheated to customers and take the processing fees from the customer.
I want refund my processing fees.
So please suggest us....

I had registered my us phone number and associated it to my account in india. Till dec 2018, i was receiving otp sms messages from icici bank on my us phone. I am trying to add a payee to my account and not reciving the otp messages.
I have tried calling the customer care number[protected] with no luck. I have sent multiple emails to the customercare email address with some random responses.
The problem is not addressed. I...

There was a deduction of around 2500 inr through five transactions with description escrtnchg + gst. Could you please let me know how there was a deduction from my account without my notice/consent.

Below are the transaction details:
Escrtnchrxxxgst - 413 rs
Escrtnchrxxxgst - 413 rs
Escrtnchrxxxgst - 413 rs
Escrtnchrxxxgst - 413 rs
Escrtnchrxxxgst - 412 rs
Escrtnchrxxxgst - 374 rsbr...

Fraud debit card transaction through vin/innovative

Date 10-apr-2019 fraudulent transaction happened on my icici debit card for the amount of rs.2, 220 in single transactions.

The most surprising fact was that i didn't lose my debit card or given my card details or internet banking information or 3d secure pin and debit card was with me right when all these transactions was happening.

It is...

Dear icici team,

This is yoganand p, icici card holder. As discussed over the phone we have not made any transaction for rs.3, 390.00 through payu money payment gate way till now, but it is reflecting in our statement. We have requested you to block the card immediately.

Kindly check in your records and advise to resolve this issue/to get our money back.

Looking forward for your advise....

I had recently applied for a credit card of icici bank. The icici bank executive said that it is free of any annual charges for first year. However the very first month i got the credit card i was asked to pay rs 590. I tried calling their customer care but they said please enter the 16 digit credit card number, but the credit card which i have has only 15 digits. there is another 16 digit number given in very small digits in front. When...

Hi team, i am not able to receive otp while doing online transactions via icici bank. I own icici debit n credit card both n i m facing this issue only with icici bank while i receive otp. This issue started since yesterday. Earlier i used to receive otp from icici bank. I receive otp while doing transactions from other banks without any issues. I have confirmed that my service provider is not blocking any messages. Icici representative have...

Am an icici bank customer. On 11/04/2019 ecsrtnchg charged 407.77 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com...

Dear Sir,

I had received the advance payment for my export proceeds in April 2019 routed through ICICI Bank Thane branch having IFSC Code ICIC0000035 directly into my SBI Bank Account Jamnagar, Gujarat.

Please advise me the procedure for getting an FIRC Certificate from ICICI Bank Thane, so that I can further submit it to my SBI Branch, Jamnagar, Gujarat along with Shipment Documents for issue of eBRC.
br...

Icici has been deducting money whenever they want the description says posdec charges, well i don't use my card i'd use phonepay or tez to carry most of the transfers, i've called customer service multiple times and they say that i tried to pay higher amount than what's in my account, that's not true i'm totally aware of the transactions i initiate. The funny part is that the date of transaction is 15th april and today is 14th april. Lol...

I have never used demat account in icici bank. Rs.826 has been deducted from my account surprisingly on 26 feb 2019.
I was shocked when i was checking my statement today.
Please return my money as soon as possible.
Please contact me in case of any concerns.
I have account since 1 year but there was never deduction like this.
Please look into matter asap....

Hi team,

I have cleared all the debts by a settlement in the year of 2009.
I want to apply for a home loan however the credit history still showing the same report. Due to which i am unable to obtain home loan.
The cibil report was last updated in the year of 2010 after that no record has been updated or removed from my cibil.

Help required to clear off my cibil report as my cibil score is 808...

This is shawood buksh and i am holding icici credit card having limit of rs. 20, 000/-. However, due to family emergency i had use all the credit limit and dues exceeded to rs. 23, 900/-
I have been paying credit card bills on time but now i am financially broke.
Hence, i requested customer care associate icici bank to help me settle the card at the lowest possible settlement amount at the earliest; however, nobody from customer...