ICICI Bank Complaints & Reviews

This complaint is regarding to the behaviour of your recovery agent named madhu telu ([protected]). I have a credit card with your bank since 3years. My payment was due... I have already informed the bank that because of my job change i cannot pay the amount for a month, so they converted it to instalments. Me after payment of one instalment got a new job in another city and left but i was in contact with them, last month i failed to pay and the recovery agent was changed. And this month ie today a recovery agent named madhu came to my house in the afternoon when only my grandparents are there... He talked to my grandmother that your grand son is a fraud and left city after talking money and was asking for my number which they already had, they continued this for one and half hour. And gave their number and left. My mom after coming home called that number to ask what was it about. Mr. Madhu telu picked up the phone and started lashing out on my mother.in his words "you have to pay money immediately because you are his mother." we can keep case on you if you don't pay" and he mentioned that since my and my mom sur name are different if she had a illegal marriage. And he talked much more. I have recording of the call i'm willing to send to you.

I am deeksha. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 24-apr-2019. I do not have demat account with icici bank.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

My icici account number is[protected]. This is completely unacceptable please refund my amount.

I am still an employee of icici bank newly joined in oct month and i am getting tortuted by my bm and rh.. After joining icici bank my health as become very poor.. Due to pressure of bm and rh.. Their tone and rude words in front of 70-80 people..in these last 4 months heard atleast 50 times that i am rediculous, get out of the system.. Who appointed you.. I tried to reach out hr around 10 times but hr never respond back... I provided my...

I have received link of gift card from my friend as wedding gift but still not received original card even after more than 4 months. And i am unable to use my card through that link.

Please help to get my card asap before its expiry.in the meanwhile please advice how to use it online.

My friend continuously trying to contact customer care for the same but unable to get proper response.

Also let me know can i use my card to buy jewelry.

I applied property loan in icici bank in the month of march 2019 and received a message saying that application
Logged in on march 23rd 2019. And i submitted required documents for the loan process finally received a message
Saying that "dear customer, your mortgage loan application no 73516965 has been approved by icici bank. For disbursement, please contact your sales representative." and i tried to reach out sales manager sreenivasan s and team on [protected] asked about my cheque release for registration because i applied loan 45 days back still not yet completed
Initially icici team promised me saying that with 15 days they will complete loan process but he was talking with me very rudely and he said he can't process.

Already icici team deducted 9080 rupees from my account and taken cash 3400 rupees (Sales manager sreenivasan s and team)

Can you please help me for refund of my money and all my documents submitted along with cheque's i am not happy with icici loan process and i don't have hope these guys will release my loan as its already 45 days completed of login of my application.

Please find the attached evidence and reach out to me on +91-[protected] for more details.

Thanks,
-vijay kota.

Hi, i have a salary account in icici bank. They deducted rs.1899 from my account without my knowledge. They deducted it for a policy called as "one assist". But they never informed me or asked me regarding this. They just called me and said that they just need to map my details with them. The person who called me never told or asked me that he is asking all the details for any kind of policy. I need my money back.

My account was debited twice for rs.999 which i have not done payment to anybody.
I didnt receive any otp.
Its set to auto-debit at a future date. I have not asked for this option anywhere.
The code next to the transaction is vsi which is not shown in the legend.
I expected this banks reputation and security protocols to be top notch but this incident is making me revisit that notion.
Kindly look into this at the earliest.

Regards,
Shashi. H

Due to unavoidable circumstances and i am new card maker, last month i have not deposited the full due amount, and levied in my intt charges + gst charges. Two or three times, i already sent email, but no response from your executive till date. Pls. Reversal of intt. Charges. This month i deposited the full amount due on me already. If you are reversal given to me i will continued your card in future otherwise you can discontinue my card at the earliest, sir.
Card no. Is [protected].

My tag was blocked by icici fast tag without any reason. And now i have called them so many times to unlock my tag. Every time i was told that it will be done in next 48 hours. Its been more than 1 month now, my tag is still not unlocked. I am totally harassed and furstrated now. I would suggest not to go for icici fast tag. Very very very very poor service.

Hi,
I am karthik account holder of icici bank. Right now i am in jersey-uk and want to change my mobile number. I spoke to colleague who asked me to download a form, fill and send hard copy by post. I feel its a long process instead why can't i send you soft copy of the filled form? If you still ask me to send hard copy, i feel better to switch the bank. Changing mobile number is simple process but you are making so complicated at customer end.

Hi all,

I have opted for ppf account on icici account and deduction date is 5th of every month but for the may amount got deducted on may 4th itself that result in hdfc bank personal loan payment and they charged ecs charges rs.413.
Then how is responsible for this deduction and more over when i identified that my account has insufficient funds for hdfc ploan then i maintained the balance by 1 pm but surprising they charged ecs.
On the may 4 th i called to hdfc perosnal loan department they can't help on this.

Customer. [protected]@icicibank. Com4 more
Paid amount not reflected
Hi team,

My self rambabu vaddi having an account as well as credit credit cards of your bank account.

I paid rs:8500/- (6000+2500) to my credit card but it is showing my available balance less than rs:2000/-

Kindly help me to understand for what circumstances you have deducted the remaining amount even though i paid before the due date.

Its a type of money laundering, kindly reflect back the amount else need to show case the same issue in social media.

Dear sir/ ma'am,
I am sathish manupoorui, having a saving account in your bank at kutcheryroad portonovo branch, cuddalore, tamilnadu. My account no. Is[[protected]]. My friend deposited 1300rs. On 2nd may, 2019. You have deducted 177rs. As anw charges. The guy who opened my account told me that till 50, 000rs. There will be no charges and you can have n no. Of transactions from outside the city but within india, because it is so called nationalised bank. So please do take correct action against those people because i think they are spoiling the image of the bank and reverse my money as soon as possible.

Last year because of some issue with reliance swipe machine i was made to do payment two times. I used two different swipe cards.

Transaction details

Name of the merchant : mvisa-mvisa: reliance ret
Date of the transaction : 19 jul 18
Amount of the transaction : rs.4374.19

Now reliance is saying they have refunded amount to my icici card but i didnt got any refund. They are showing me refund transaction i have attached along, but icici customer care is saying otherwise.

From last one year i am running behind icici customer care and reliance but no solution.

Refund details by reliance i have attached with complain

Hi icici manager,

Dcardfee3324apr19-mar20 + gst

I want to know what is the dcardfee that has been deducted from my account icici savings account without any prior information. Details of my deductions and my account details are below (Screenshots)..
I want a clear explanation to this and also any other kind of such loots that might be imposed in future. I am not aware what type of charges are these. They never informed me regarding these charges either by email or by letter.

Account no:[protected]

Mobile no:[protected]

Dear sir
I was already pay bill but bank not update that region my civil score low i am going to take loan my civil score more than 800 but not update so down civil score many time want talk but no response i was all payment done but he not update my account debited money right now not update my credit statement show due payment 1960 +unblock charge this is not my foul but he not update many time write mail not response do this.
Please solve this problem ant return my money and told him my civil score update
Thanks

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back...

Am an icici bank customer. Yesterday 03rd may ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is ruchi05. [protected]@gmail.com

Thanks & regards,
Ruchi

Amount of rs.650 was debited from my account on 04-may-2019 and i got a message at 3:27 a. M. From icici bank. I got no otp for the transaction and i did not make the transaction. I do not understand what "dreamscape" is
Details are as :
Vin/dreamscape /2019050*
I have raised a complaint with icici via their compaint mechanism but cannot reach their customer care.

A credit card is given to as free card as per discussion with icici marketing officials in sept 2018 card no 4374xxxx6211xxxx5000.in the same card bank threatening me to pay the charges otherwise you are defaulted. As i have not used the card and also not going for any loan why should pay any charges which was created wrongly. All knows about the banks npa loan given to well known companies in past. The misuse of public money.

.

What is going in bank it is question. Why the bank is not processing for recovery. It is my humble request to reverse the charges if any and inform me accordingly.
Thanks with regards.
.. Ashok paun
. Mobile no [protected]