ICICI Bank Complaints & Reviews

Sir my ac is my account is debited with 500 rupees but the icici atm at behala chowrasta has not dispense my money and my money is debited from the account kindly look into the matter and kindly revert my 500 rupees it has been debited thanking you sir i am holding a syndicate bank atm card

I am a visitor here kindly plz deposit my money in my ac

My credit card account no. 5176 xxxx xxxx 1011
Existing complaint no. 000gnaec5s9kkk81
On 9th january 2019 there had been a transaction from my credit card account having order id 2038699 for reward point redemption. Now, the questions are -
1. I had a icici bank card which was lapsed last year, long before this so called 'transaction' was made. How it is possible?
2. If the customer does not have a card, and, has not requested for any renewal, why the account was still kept active? Another technique to siphon money from customer when refused for renewal?
3. I do not have any email or sms for this redemption. Why, even after repeated request, customer care service could not forward me the request email?

I feel harassed by icici bank. I want -
1. Cancellation of this transaction and waving off all the charges.
2. Immediate closure of the credit card account.
Please let me know what shall i do.

Request was raised in 20 the march 2019.

Several email sent and calls made.. Issue is still not resolved

I have raised a request and immediately sent all required docs

Everytime i call they... It's with dispatch team wait for another week

They have some issue with a portal which is causing delay... My question really is how much more delay

You can't give same answer everytime i call to follow up
N now u have lost patience hence this email

Please look into this

Priya
[protected]

I made an imps transfer from my icici bank account to pnb bank account. Amount got debited immediately however, same was not credited to the destination bank.
I made a call to icici customer care and they asked me to wait for 2 business days. They denied to cancel the transaction and raise a dispute as well.

Imps is an instant money transfer option and the reversal shouldn't take 2 business days.

My issue...

Currently i have car loan and personal loan and emi is on different dates but still ecsrtn charges has been deducted for car loan on the previous day though i had sufficient balance in my account and it happened again on the next month. I had sufficient balance in my account but still ecsrtn charges has been deducted and next day emi has been deducted on emi date. May i know is there any solution since i do not want to lose my money only for charges unnecessarily?

Am an icici bank customer. Today 10-05-19 ecsrtnchg charged 299.84 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Account No:[protected]

Mobile No: [protected],[protected]

Thanks & regards,
Akash

I'm Icici bank customer, in today's date a huge amount has been debited through my account by the bank without my information, regarding some charges, on a same date many times 413 rupees has debited on a same date without my concern. I was not looking at the account from many days as I saw today I was in a great shock, how it is possible on a same date 28 times 413 rupees are debited this is really very disappointing from the concerned bank, I'm at a huge loss kindly help me

Am an icici bank customer. Today[protected] ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

I have a savings account in icici bank. One year back i have applied and got an international card in jan 2018. They have deducted issuance fee of 588 rs and 177 rs for dcard fee for 2018. For this year 2019, they have deducted a sum of 590 rs from my account as dcard fee. This looks like day time robbery where our hard earned money are debited from our accounts in the name of dcard fee. The dcard fee was only 177 rs from the time i opened the account. But for this year they have deducted around 600 rs. I want extra amount debited to be returned to my account.

Icici bank has disbursed the money to icici lombard for term insurance against my home loan. Icici bank employees has themselves selected the insurance product and without any intimation/approval to me they have disbursed the money. It has been more than a month no policy is issued yet. Bank has started the emi for the policy premium amount 68000 rupees disbursed as loan. But no policy is issued.

Tried calling/emailing their relationship manager sushma mishra since last one month she never responds the call/email. I dont know whether she even exist or icici bank fakes as rm.

I didnt knew since when icici bank started doing fraud with their loyal customers.

I regret switching my home loan to icici bank should have switched to hdfc bank.

My loan account number is lbmumxx06488.

Regards,
Nishesh d.

This complaint is regarding the telemarketing calls that i have been recieving from icici and other banks representatives despite having an active dnd block as per trai guideliness. My mobile number is from mahrashtra circle. Dnd is active for my number since 16/07/2017 and my registrations number is [protected].

I have been requesting them to not call me but they never took it seriously. Since they call me from different number each time, im unable to block these calls on my phone. I have complaint to airtel, but they have said they cannot do anything as im already registered on dnd and i shouldnt be getting these calls. I have also registered for dnd on the icici website. Imoreever when i tell them not to call me again, they just say sorry and cut my call saying they will update my name in dnd when i have already been registered since 2 years.

I request you to please step in to this case to take a strict action against these telemarketers who violate the trai guidelines.

Regards,
Kethzi gilbert

I have purchased a TV remote in January 2019 on Amazon . We returned it back the next day. I have paid it through ICICI bank savings account. When I contacted Amazon.com for the refund of the amount, they wanted me to talk to ICICI bank. They gave this reference number

The Refund Reference Number for the transaction is[protected]

It actually seems to be stuck at Icici bank

Would help connect me through ICICI for the clearance of this refund amount.

Regards
Kiran

Ecsrtnchg charges of rs 472, rs 413, rs 413 deducted thrice in single month without any reason.
Account number:[protected]

1st deduction:
Amount: rs 472
Date : may 09, 2019
Transaction id : ecsrtnchg-30-apr-19+gst
2nd deduction:
Amount: rs 413
Date : may 02, 2019
Transaction id: ecsrtnchg01300419_sr[protected]
3rd deduction:
Amount: rs 413
Date : may 02, 2019
Transaction id: ecsrtnchg01_300419_sr[protected]

What suddenly went so wrong that they started deducting so much of amount without any reason?

Am an icici bank customer. Today[protected] ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Why there is two time charges for not maintaining balance on loan payment date. Yes, due to some personal problem i am unable to pay my capital first loan payment, for this icici bank has charged (Deducted) 413rs on 05th may it seems but now again they deducted 413 on may 8th. Why they people charged for two times. Really its too bad. When i tried to talk with customer care representatives call is not connected. If like this happen how customers are survive. Please respond on this.

I have applied for pre-closure of my vehicle account in erode branch (Loan account no. Luero[protected]), (Name : n. Prabhakaran), but the response and behaviour of staffs and executives are irresponsible for providing no objection certificate. And lack in providing information formalities related to pre-closure (Erode gandhiji road branch). My srn for pre-closure request sr[protected]. Kindly do the needful to redress my grievence.

My bank account of dbs bank has been frozen for no reason and money has been stuck and icici bank has taken 3000 rupees from my dbs bank
They have blocked my account and they are unable to respond to my query i called them several times but the reason is same they are cheating people kindly refund my money abd open my account fast else i will file a complain in police station about icici bank

I was working with wipro and i had my salary account in icici. Now i changed my company to tcs and i continued my same salary account in icici itself. Now i want open a reimbursement account also in icici. When i go to branches they are telling that has to be done through online. But i couldn't find any way to open or either to inquire about opening the reimbursement account through online portal also. Branch people are not properly coordinating for my requirement. Could you please let me know how can i do that? Also i want to get icici food card also. What is the procedure to obtain that?

I have cleared my loan amount in the month of April but my complaint is that I had login using my mobile number and I have chosen to foreclosure of loan by paying 22484/- so I selected by upi google pay I got a link in the Google pay immediate I made the transition it got deducted from the bank account but in the bajajfinance account it was showing as no payment received I called bank people and asked for the solution thy said it will get credit to my account after 30days so I did payment again by upi google pay of RS22484/- this amount is also deducted from my bank account and I got a message that I made a payment in bajafinanace so I have made twice the transition both the amount it as got deducted from my account today I called axis bank and thy are telling me both amount have got credited to the bajajfinance merchant itself so I need my money back of Rs 22484/- kindly help me with this issue please I have a complaint report by bank which I have transfer amount and the screen shot of google pay screen

Respecteed sir,

With all due regards, i wish to state that i amit kumar holds an account no. [protected] with axis bank (Gohana branch) and i was transferring funds (Amount 50000) to icici bank[protected] on 17/04/2019 1:00pm, through mobile banking (Imps) but erroneously money was sent to icici bank account no.[protected].
As soon as i realised the mistake on the same day i called axis bank customer care & registered complaint no. [protected] on the same day i also visited my axis bank and gave a written application and concerned officer in axis bank accepted my application and advised me to visit icici bank with comments written on my application.
After that i visited icici bank (Gohana, branch), which they confirmed that transfer of rs 50000 has been deposited in icici bank account no.[protected] and the account belongs to bidhal, sonipat branch and i must visit them and request them to put hold on amount of rs 50000 for this account.
The very next day when i visited the bidhal, sonipat branch of icici bank and mentioned about the issue, employees over there confirmed about deposit of amount 50000 in the account but denied to act any further in this regard and did not put hold on account, meanwhile the account holder come to know that 50000 has been deposited in his account so he withdraws the amount 20 april, 2019.
It was due to sheer carelessness and non cooperative nature of icici bank bidhal, sonipat branch employees i have lost my money (Inr 50000).
Kindly help me to get my money back and proper guidelines must be given to employees how to deal with such situations and circumstances.