ICICI Bank Complaints & Reviews

I am holding 2 bonds of rs.5, 000 each with following details..
1. Bondholder name : b s ravishankar. Bondholder no :[protected]. Certificate no. 197299.
2. Bondholder name : b s ravishankar. Bondholder no :[protected]. Certificate no. 197300.

I don't have records of having received the redemption value. Original bonds are with me only.

Kindly arrange to credit the redemption value to me or please provide me the details of payments made to me towards the redemption value.

Hello icici team,

This is jitendra labade.

Issue : i am unable to talk to indian customer service representative about getting an otp to generate the pin for my new debit card.

I am in usa and recently i received new debit card at my home in india, i have its details like number/cvv/expirty date etc with me. They did not send me the pin this time.
My register mobile number is deactivated so i can not get an otp on register mobile number. Neither i can call from that number to you/icici customer service.

So whenever i am calling icici customer service at +[protected], i selected option 1 for phone banking, then entered my 12 digit account number and after that selected 1 to "generate the pin"
But it says ivr needs me to call from my registered number only and call gets disconnected.

I tried many different ways, even once spoke with nri team person even he said i need to go through option 1 i. E phone banking and then entered account number and select 1 for "generate the pin" and
Then call with get connected to him (I. E nri team) again and then he will help me to get otp to "generate the pin".

But as i described above, after i entered account number and select 1 to "generate the pin", it repeats that message of ivr needs to call from registered number and call gets disconnected.

Last night, i spent almost 5 hours from 9pm to 2am est (Usa time), i am trying to speak to someone who can help me to get otp to "generate the pin".

*so basically if you dont have a registred nuumber active or dont have a pin, we can not talk to indian customer service??? *

This is so so frustrating for me (11 yrs of being a icici customer).

Can someone please help me??

Pls call me at +[protected]. Or should i just move to different bank when i am back in india?

Also let me know how to update usa number for internet banking.

Thanks,
Jitendra.
+[protected]

As i was an need of personal loan amount of rs.1.4l, i approached to my bank, branch (Icici bank kalikapur branch, kolkata) a week ago, done with paper work in my branch itself & verification were done on 27.07.19 for the same buton 1st august, i came to know that my request for the same has been turned down without knowing me the reason even after everything went well either paper work or verification & regarding eligibility, everything goes well. I went to my branch & i was told that if i request for 1lakh then bank can easily approve & disburse the same & i agreed for the same but i was surprised to hear the same from same person who promised me that application for loan for the amount of rs.1 lakh can be done easily, was also not his cup of tea.
I want to know from bank that when everything was as per mark then on what ground my request has been turned down in last moment.

Attached is the mssg i got from my bank

I opened a account in icici bank and was asked by the bank to apply for credit card without any joining fee or annual charges i agreed for it for a coral credit card,
I recieved a make my trip card which i had never applied to but at that time i was in need i used it after 20 days i got a message of deduction of joining fee and tax which totals to 590, i am ready to return the card without joining fee as i have never applied for make my trip card

Hello sir actually today's morning by 3:51 am i received a text that inr of rs 2900 has been done.. Bt i didnt made the transaction i m calling. Even they are not connecting my call.
The transaction says
Txn of inr 2, 900.35 done on acct xx* on 04-aug-19. Info: vsi*qsnbillcc. Avbl bal:inr *.*. Call 18002662 for dispute or sms block 492 to [protected]
Nd i m calling on this number no one is responding please help me

Ref no. Lptri[protected] of rs.53, 000/-
As per one time settlement letter dated 05.02.2019
Amount settled on 08.02.2019 and no due certificate letter issued by icci bank dated 21.02.2019.
As per ots leter cibil will be updated with in 60 days as
Sattus settled with nil outstanding in cibil but
Even after so many reminders it is not updated
Already 5 months are over
Kindly update at the earliest
Consumer: s balasubramanian
Member reference number: control number: 3, 01, 03, 56, 503
Date:[protected]
Time: 15:12:36
Thanking you sir

Dear icici bank,
Rs 1899 are deducted from my icici bank debit card, for one assist plan which i didn't ask for. This was done on 8am this morning without prior notice. I didn't ask for any such plans. I have been looking for ways to resolve this and even contacted the customer care but of no use as they didn't respond.
Kindly look into this problem and refund my money as soon as possible.
Thank you.

I recieved call from icici stating that they have registered my account against fraudulent activities by providing certain benefits. But they never informed that an amount would be debited from my account for it. So without any confirmation from my side to debit an amount, the bank has debited an amount of 1899 rs on 1st aug 2019. I want my money back

I did not register for any Demat account services with my salary account. Last year I got call from ICICI agents for registering Demat services, but I refused to register it. Even after refusing so many times, my account is enabled with Demat and has been debited with Rs. 700 for Demat account annual maintantence charge. Why should I pay for Demat charges that has been created without my permission. Please kindly look into it and refund the amount that has been debited from bank end and close the demat account.

Sir, in 25.07.2019 my debit card has lost, we will register the complaint customer card block my card, and make new normal card, but your phone banking executive make the coral card and he deduct the 500 rs my account, next 3 days we send the 200 rs my account he also deduct the 200 rs my amount. We call to customer care and say please cancel my card and refund my amount today is fourth days no any amount refund to me, my complaint number sr[protected]. Please refund my amount otherwise we will register the complaint to consumer court agents to icici bank,

I have been an icici customer since 2 years. I have always loved their services.

But since the past few months i am disappointed. I have never requested them to block my debit card for any reason, nor i have ever entered the wrong cvv multiple times. But when i try to make online transactions, each time i get this message:

"for security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at verified by visa merchants.

To unblock your card, please contact icici bank customer care."

I have tried calling customer care multiple times. Each time a computerised voice plays, asks me to enter my 16 digit card number which i would like to unblock, i enter it and it says my card is unblocked. But then when i try to do online transactions, it again says that my card is blocked for online transactions.

I have made these calls last month as well and i have waited about a month to get my card unblocked. And today i called again and the same thing happened. My debit card shows still blocked.

I have tried to unblock my debit card through the imobile app as well but it says my card is not blocked at all.

I am totally frustrated by now. Please help.

Thanks,
Bijeta
[protected]

As per my confirmation for the personal loan taken from icici bank, i had confirmed the loan amount only on 2 percent processing fees along with applicable gst only but with no hidden charges. Then, in my account statement there is 5 percent prepayment charges reflecting on the principal amount outstanding for which i doesn’t confirmed. I wrote the icici bank for this and they replied that it will not be waived off which is cheating to me and the same should be waived off.
Regards
Sunita tokas
Personal loan a/c no. - lpdel[protected]

I had mistakenly transfered money from my account to unknown person (Want to transfer to my friends account but mistakenly transfered to that unknown person) on the same day i send the mail to icici cc (Customer care) as well called up cc and informed that i had a made mistake but cc told me that you have to visit your home branch and need to give written application. On the next day i have submitted application in home branch with all below details. The manager replied me that he will send this request to respected branch where that unknow person hold the account. It s almost on and 2 months over but i have not received my money, i called three times in the bank manager replied me he already forwarded my compliant to concern branch they have not replied. Need your help...

This is to inform u about that the pushkar branch icici staff is not supportive and someone in the staff is leaking my account information.. So plz take an immediate action otherwise i have to take a legal action against the bank and plz find the wrong person and kick them out.. This is not a small rural bank after all it is a wellknown in the country and it is about your reputation.. So plz

Customer id: 10127973

I had availed three fastag tags as i have icici sb account. While i sold my vehicles i had sent a request through my online login account to close the tags and remit the balance in my sb account. As per the customer care instruction i had enclosed request letter, cancelled cheque, pan card etc., till now there is no action taken on my complaint. Nearly more than one month gone now icici customer care tellling that i have to recharge my account to cancel the tag. Please note that when i give the request the account balance was 1500 now it turn down to 650. Day by day the account has been debited because of not closing tag.

Icici fastag is louting the customer. If we contact customer care regarding this issue there is no proper respectable response. Icici fastag deputing unqualified persons as customer care executive where there is no customer values. I am discussing with my lawyer about filing a suit in consumer court so that i can get the remedy with compensation for my mental agny

I placed order of pigeon induction on 2nd july from amazon, i made online payment through my debit card of icici of rs 1935 and on the same day i cancelled the order and initiated return but till that time i have not recieved my payment back into my account, one month is complete still no response abd refund reference number for the transaction is 031234

Icici bank has deducted 670 rs as dp charges. I didn't know what that means. I didn't got any notification msg also. After googling i got to know that it is related to some demat account.. I dont even know i have this and when did i asked it to open the same.. I dont trade in share market don't hold any shares.. Please refund the amount or else close the account.. I donr need this fraud companies account.

Ac[protected]

Filled a loan application form in the jp nagar branch. Tenure was not satisfactory - i denied it multiple times but the loan got disbursed. Contacted the bank official and she said that theyll look into it. Gave a cheque and letter for amount reversal but two days later, i'm being told that it's not possible. Is this a new way of looting money.

Lpbng[protected]

Arun

I was supposed to get an amazon pay credit card, signed up for it, gave my pan card number, appointment was fixed for the guy to come collect my documents. But, he never showed up. A week later an executive calls in asking me why i didn’t open the account, when i told her that no one showed up to collect my documents she immediately booked an other appointment (Apparently). The day before the appointment, another lady calls me asking what documents i had, she hung up on me before i could answer. 2 months later... I’m still with not amazon pay credit card through icici! Customer service is pathetic...

I have been employee of icici bank with employee no.117312 (Amit v mahajan) and been relieved from the services of bank in the year 2005 only, but till date i have not been able to withdraw my pf from the bank. Also i do not have any details/statement of my pf account. I have requested icici team to provide the same but have not received any revert from them.

Request you to kindly help and contact the me at [protected] or [protected]@gmail.com