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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 476

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P
Pravin vadnagra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

posdec hidden bank charges

Address:7/16 prahladplot, Rajkot, Gujarat, 360001

Respected sir/madam,
Hi i am pravin vadnagra from rajkot. Today i get statement from icici bank, where i have saving account, there is 9 times posdec charges debited in my account. How can bank debit this type of charges from my account?
Please tell me now what and where i have to for this issue?
Can i get back credit this amount?
Ok why bank is not giving proper charges chart to their customers?...
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P
poojadmanral
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding not refund my processing fee or not transferred my home loan

Address:Dlf mor, 201005

I have applied in icici bank for balance transfer in icici bank.
They taken the process fee for that.
Now they are refusing the transfer my home loan &
They are not refunding my processing fee.
Processing fee is 6136.00
Icici bank cheated to customers and take the processing fees from the customer.
I want refund my processing fees.
So please suggest us....
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A
anandaturimella
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yesterday 23-04-19 ecsrtnchg charged 413 rupees

Am an icici bank customer. Yesterday 23-04-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is

"anandaturimella.[protected]@gmail.com"...
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S
Srinivasaperumal
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my amount got debited by vin* google without my knowledge

Address:605010

Hi,

Today, i got money debited message from icici bank. First deducted rs.1 then deducted rs.320 and again deducted rs.320. I check the transaction to online.
The amount got debited from vin* google without my knowledge. I didn't subscribe any google services. I want to know, what is vin* google and how amount is debited without my knowledge. And then i want refund for this deducted amount....
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N
Nijumon M S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to deactivate one assist service

Address:560048

Hi,

I got icici credit card on march 2018. After that, i have received many phone calls regarding one assist service and the person who called me told that this service is compulsory and i have to 1399 per year. This amount was auto debited from my credit card and i had to pay the bill for the same. Later i came to know that this service is optional and the customer care person who called me was giving wrong info.
Now...
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N
Nikhila Maduri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received less money when money withdrawn from sbi atm

Address:Hyderabad, Telangana, 500035

I had withdrawn 5000 rupees from sbi atm with an icici card but received only 4000. I had complained about the same with icici customer care, a complaint was lodged and went on and on for about 2 months. Later they closed the complaint saying transaction was successful. They didn't provide cc footage as well. Why should i lose hard earned money without my fault....
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A
Anjali Shripad
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grid card authentication disabled

Address:Nagpur, Maharashtra, 440015

I’m using icici travel card and when I tried to reload it I entered the grid card details correctly and it still disabled my authentication. I’m out of India and it’s so difficult to contact the customer care and one of my family member in India tried to do it and they also denied that
It is so diffficult for me to contact them from here and also I can’t use my card anymore terrible service if this problem is not solved I...
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R
Reet Khera
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

using abusive language and harassment

Address:Icici bank delhi

My self reet w/o sanjeev khera. Icici bank provide me a ctedit card i have paid all tge installmrnts but due to some personal. Prob i m nt able this mbth payement on time.
Yesterday an executive (Miss babita nd muss kavita) call me using lots of abusing language even not only me they also got some numbers from fb snd akso xall to my relatives nd my relatives collegues. This is nt a right way. Even they both ladies using lots n lots...
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Address:S/O RAJENDRA SAH, KANHAULI VISHNUDATT, NEAR BMP 6, MUZAFFARPUR, Muzaffarpur, Bihar, 842001

I made a payment of RS 799 on 16th April online via BHIM UPI FROM INDAND GAS WEBSITE to book LPG CYLINDER.
MONEY WAS DEDUCTED FROM THE BANK ACCOUNT AND TRANSACTION WAS SUCCESSFUL to [protected]@icici BUT INDANE GAS DID NOT RECEIVE THE AMOUNT, so booking was not done.
Now Indane gas is telling me to contact the ICICI Bank. ICICI is not reachable on its customer care number. [protected].

Please help....
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H
Hemant Kumar Goel
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank deduct 1180 rupees on 13/02/2019

Address:A-1,LGF 3&4 ,Geetanjali Enclave, Malviya Nagar, New Delhi, Delhi, 110017

Dear Sir/Madam,

i have give so many complaints but my problem not resolved .customer care executive said that Query is resolved with in 30 days .sir, while Bank executive open salary saving account he filled demat account and he did not told about his benefit and about deductions of 1180/- per yearly .sir, i have service request number is SR[protected] and Closing this account 15/02/2019.but amount is not returned.sir, kindly...
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J
Jenajena
from Baddi, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp assist plan deactivation pls.

Address:Near baddi bus stand, 174101

Halo sir/madam
My name is chandan kunar jena
Previous year clustmer care claim. Me active this plan. That time say without ur permission not automatically renue. But this year also debit. I visit baddi (Hp) icici bank. But not solve my problem. I am worry about this plan. Now i want to stop hp assist plan. Pls stop the plan as soon as possible....
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J
Jemish Lakhani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed

I had recharged my jio number the amount had been deducted but the recharge was unsuccessful. The amount was ₹469. Its now more than 15 days i am trying but no response from the bank. I called up the customer care more than 20 times but yet they they are not responding. I visited the branch too but they too had asked me to call the cc.
Please do the needful......
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S
surabhi welekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund from ajio is still not reflecting

I had asked for refund for three products to ajio.com of which the refund amount for two products is received.
However the refund amount of 899.25/- for the third product is still pending.
I had called customer care from ajio and they have told that the amount has been initiated from their end and that i must heck with the bank.
Below is the reference number provided by the ajio team:
Qphw[protected]
The...
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A
Ash01000
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm card blocked due to multiple attempts during online payment

Hello there,
I was trying to do the railway ticket booking, and on the 3d secure authentication page.. I mistakenly attempted to input the wrong otp thrice as i got two otp messages, so i entered the expired otp.. The page rendered a message that due to multiple incorrect attempts your atm is blocked for online payment. Please contact customer care. I got the text message for same. How can i unblock the atm card for online transaction....
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V
varinder108
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank icici bank - mm annual fee feb 19-jan

Without any prior acknowledgement i have been charged for the service which i never requested/opted for it.

They charged me on 21/03/2019 with the below mentioned details:
Bil/[protected]/mm annual fee feb19-jan.
354.00/- rupees has been deducted for my money service.

Please reimburse the respective amount asap....
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Sarvesh Padwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici dp charges a scam

Address:400705

This icici bank dp charges a scam. Customer is not aware of these hidden charges. They offer this service by saying it is a free of cost. Even though customer is not willing to take it, they make sure customer still sign the form along with bank opening form. I know very well i told bank executive, i am not interested anymore, still he manages/cheated to get sign on that dmat opening form along with bank account opening form. Shocking is...
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O
onlineperson
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rwd fees debited from account

Address:506001

On march 01 99 +gst was cut twice as rwd fees from the bank, tx particulars rwdfee/2067281/220119+gst & rwdfee/2067283/220119+gst
215 rupees was debited from my account. This is not the first time some kind of fees being charged, once i was swiping at a pos and had an issue with the bank and couldn't process my transaction and after few days i was charged for that too. Banks are levying unnecessary fees on their costumers....
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S
Sathyajith Vijayakumar
from Delhi, Delhi
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ecs return charges after bank not processed cancellation

Bank is charging ecs return charges when they have failed to process requests to stop the standing instruction months ago.

8 times the ecr request since they failed to stop it has been charged on me, which is not fair.

Pls look into this as it is an issue with bank staff not doing the process which is being charged on me....
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I
iamrohitrana
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1899 rupees debited from my account

Hi, i have a salary account in icici bank. They deducted rs.1899 from my account without my knowledge. They deducted it for a policy called as "one assist". But they never informed me or asked me regarding this. They just called me and said that they just need to map my details with them. The person who called me never told or asked me that he is asking all the details for any kind of policy. I need my money back....
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I
Ironman94
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund payment of my credit card

Address:Karve Nagar, Pune, Maharashtra, 411052

Dear sir/ mam,

I am icici bank account holder. Please find the attachment for more details

My credit card payment has been done at[protected] amount of 5309.57 and due to schedule payment option your bank again deducted amount of 5310.00 please refund my amount.

A/c no:[protected]
Name:ankush ghanshyamsingh thakur
Ifsc code:icic0003460
Icici
Add:karve nagar, pune,...
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