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Updated: Jan 2, 2026
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S
samadhan korde
from Aurangabad, Maharashtra
Oct 1, 2019
Resolved
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Resolved

Address: Dongkwang Precision India pvt ltd, PLOT NO- D-87, Pune, Maharashtra, 412220

I have a demat account in icici bank for 1 years now when i checked my bank transactions and i found that there is two debit transaction, first transaction on 26 sep-2019 'dp chgs till aug-14' β€” inr 51.43 & second transaction on 30 sep-2019 'dp chgs till aug-14' β€” inr 231. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

From,
Samadhan korde
Nov 2, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
ICICI Bank Customer Care's response Dear samadhan korde,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (855177) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
View replies
Somebody did fraud and took 10000 from account today 30/09/19.
Immediately after debit amount informed to customer care and account blocked.

two time debit transaction 'dp chgs till aug-14' β€” inr 231 & 51.43 in sep-2019 - Comment #3548344 - Image #0
Reply
ICICI Bank Customer Care's response, Oct 1, 2019
Verified Support
Dear minu behune,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855177_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
From last two or three days it is showing your card is blocked for online transactions.I am unable to make payments due to this issue.Please resolve this issue immediately.
My contact number:[protected]

two time debit transaction 'dp chgs till aug-14' β€” inr 231 & 51.43 in sep-2019 - Comment #3549024 - Image #0
Reply
ICICI Bank Customer Care's response, Oct 1, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Today I got a message from ICICI Bank that my account has been deducted with an amount of Rs 354 without my knowledge. I have not asked for any service then why this amount has been deducted I am not sure. Please take action and get this rectified as soon as possible.

Regards,
Nihar Koya
Reply
ICICI Bank Customer Care's response, Oct 3, 2019
Verified Support
Dear Nihar Koya,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855177_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sir
My accounts have been charged with Case Payment and FasttrackAccount on the Toll Plaza from the accounting you have the proper action on the toll plaza that the junorated teenage kishore singh rajpurohit[protected]
Reply
ICICI Bank Customer Care's response, Oct 3, 2019
Verified Support
Dear kishore singhraj,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    V
    vasanthbalaji1991
    from Delhi, Delhi
    Oct 1, 2019
    Resolved
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    Resolved

    Address: Chennai, 600048
    Website: [email protected]

    From my icici bank account amount debited without my knowledge, and im not receiving any message, i have checked my balance there was missing of rs.800/- and mentioned (Dmc/in[protected] dp chgs till aug-19), im not using icici demat account, while opening the account the bank executive provide the ready-made kit for demat account. Since there is no deduction from past 7yrs regarding this demat account. The bank doing this kind of cheating to their customer. Based on this i'm going to close this account and decide to switch other bank. I want my money back
    Nov 2, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 01, 2019
    ICICI Bank Customer Care's response     Dear Customer,

    Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    View replies
    Dear Sir,
    I'm Vismay Jain holding ICICI savings account for past few years. A/C #[protected].
    Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
    Please take some action against the bank, if it is not done according to the Rules

    money debit from my icici account without my knowledge - Comment #3548489 - Image #0
    Reply
    ICICI Bank Customer Care's response, Oct 1, 2019
    Verified Support
    Dear Customer,

    Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    My icici account was debited with rs. 177 without any information or nothing...how the hell they can do that...there customer support dont answer even...DCARDFEE9950AUG19-JUL20+GST
    Worst service
    Reply
    ICICI Bank Customer Care's response, Oct 1, 2019
    Verified Support
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855186_4) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Loan amount 200000
    Interest rate 11.25
    Terms 18 months
    EMI 12180
    But if we do calculation for 11.25
    Emi should be 12126 only

    money debit from my icici account without my knowledge - Comment #3549619 - Image #0
    Reply
    sudhakarbabu naguboina's reply, Oct 1, 2019
    Please ignore 1st image
    Today Rs.354 was deducted from my savings account and when I checked the statement it read as MM annual fee. What Kind of charges is this? Could you please reimburse this amount.
    Reply
    I was charged Rs 354 as MM Charges Fee from Aug 19 - Jul 20. However I did not register for any service. Money got deducted without consent and intimation
    Reply
    I am trying to unblock my credit card. I am trying to reach the customer care for last 3 days i called more then 20 times . But still no response from customer care . Kindly help me to unblock my credit card . i called to[protected]
    Reply
    IIN*I-Debit*SI

    Its been Auto debited Rs. 1899 frm my account on 19/09/2019 against IIN*l-Debit*SI, unusual transaction. I never applied for this. How can its been debited.

    Plz refund to me i will not accept this.
    Reply
    Venkatesh Gudshelu's reply, Sep 19, 2019
    IIN*I-Debit*SI

    Its been Auto debited Rs. 1899 frm my account on 19/09/2019 against IIN*l-Debit*SI, unusual transaction. I never applied for this. How can its been debited.

    Plz refund to me i will not accept this.
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      R
      Robin Nayak
      from Mumbai, Maharashtra
      Oct 1, 2019
      Resolved
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      Resolved

      Hello sir my name is robin kumar nayak. I hv taken home loan from icici bank in the name of my wife in vadodara. My loan account no is lbbrd[protected]. My emi date started from 5th of may 2018 and before that all procedure for ecs was done and for that icici home loan department notified me ragarding my emi which was to be deducted on 5th may but emi was not deducted n tht time i had sufficient balance in my saving account. After one day icici home loan collection person came to my home and he was telling yr emi amt is due for the month of may 18 and i told him all procedure tht was already done for ecs facility from my sbi act n i had to pay him the emi amt through check but the overdue amt kept on reflecting everymonth and in this month the overdue amt was deducted. So i request to you plz do the needful action so tht my hard earned money shud refund in my act. Thnx sir.
      Nov 1, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2019
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      View replies
      I want to deactivate my one assist account which is not benefits . the company debited many from my Icici account in this week, I requested to refund my money which is debited in last week.
      Reply
      ICICI Bank Customer Care's response, Oct 3, 2019
      Verified Support
      Dear Lochoni Panda,

      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_1) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      I am banking with ICICI from last 12 years . Got travel card for my europe trip. I am trying to book my Europe train and it asks OTP sent to my india number. So weird. How would my india number will be active for a travel card. Please help . Its not even allowing to edit mobile number for my account through web.

      Please help /advice
      Reply
      ICICI Bank Customer Care's response, Oct 3, 2019
      Verified Support
      Dear smita lolge,

      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_01) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Today in morning i used 1 mobile app and recharged bsnl prepaid odisha of 2 mobile of rs 485 each.amount had been deducted but recharged was unsuccessful what shall i do.i am a very small man.and i earn money with lot of difficulties.plz help me sir
      Reply
      ICICI Bank Customer Care's response, Oct 3, 2019
      Verified Support
      Dear Ravish Jindal,

      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_001) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        amol mejari
        from Gurgaon, Haryana
        Oct 1, 2019
        Resolved
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        Resolved

        Address: Gurgaon, Haryana, 122001

        Myself amol mejari ([protected]@gmail.com)
        I have saving account at icici bank. My account has been charged inr 826 for something dmc * dp chgs till august 19. I just saw this in my statement while i was scrolling. I didn't received any message of this transaction.
        Also, i am not using demat account of icici. It was opened by default while opening saving account i guess. Please refund my amount. Or atleast help me in closing this demat account as i am not using the account. And i don't want to be charged unknowingly for the service i am not at all using.
        Nov 2, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 01, 2019
        ICICI Bank Customer Care's response         Dear amol mejari,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        View replies
        Loan amount 200000
        Interest 11.25
        Then as for caluclution EMI should be
        RS.12126
        But ICIC loan documents it's showing as
        12180
        Update to loan sessions guys but no response.

        icici bank charged dp charges 826 inr without any usage of demat account - Comment #3548360 - Image #0
        Reply
        ICICI Bank Customer Care's response, Oct 1, 2019
        Verified Support
        Dear Sudhakar Naguboyina,

        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855180_1) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Icici bank deducted 413.00 from my account as NACH_AD_RTN_CHRG~TPSL. I dint make any this kind of transaction nor I have any policy or insurance or EMI running on this account. why they deduct this amount from my account, I want this amount refunded. what is the procedure? kindly help me out.
        Reply
        ICICI Bank Customer Care's response, Oct 1, 2019
        Verified Support
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855180_4) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Sunday evening, by mistake money of rs 5000 send by me through net banking of Hdfc to Mr Arjun icici bank holder Arjun FROM Chennai[protected]
        . Plz refund my money as soon as possible .. i belonging to poor family and It's too much important for me...

        icici bank charged dp charges 826 inr without any usage of demat account - Comment #3549650 - Image #0
        Reply
        ICICI Bank Customer Care's response, Oct 3, 2019
        Verified Support
        Dear Ritvik Sharma Kaushik,

        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855180_01) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Sir
        my email id is wrong .please do change in correct email id.
        [protected]@yahoo.com is correct.And all my corresponding
        please send the new email id .

        thank you.
        Reply
        ICICI Bank Customer Care's response, Oct 3, 2019
        Verified Support
        Dear Customer,

        Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        I have ordered a jumpsuit and a top from this website on Aug 29 and till date i have not received the order. There is no contact information given. The email if that js given, they don't reply on that. The phone number that is provided while placing the order is always switched off.
        Reply
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          R
          Rebecca Pawar
          from Mumbai, Maharashtra
          Sep 30, 2019
          Resolved
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          Resolved

          unblock my icici mobile application

          Hi all,

          I want to unblock my account with icici. When i had given a call to the customer service they informed me that my account is active whereas when i am trying to access the icici bank application in my mobile it gives me an error saying that your account is been blocked. Kindly assist as i am unable to login in my application and perform any transactions through transfer amount or others.
          Kindly unblock my account...
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          S
          satish varma gadiraju
          from Hyderabad, Telangana
          Sep 30, 2019
          Resolved
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          Resolved

          Address: Satya sai vihar, Narasimha nagar akkaypalem S-2 , 3rd floor, Visakhapatnam, Andhra Pradesh, 530016

          I g s n satish varma with registed mobilenumber [protected] blocked my credit cards thorugh custome care and rquest for re isue of single card where my card is ot deliverd by blue dadrt.

          Adrress:
          Satya sai vihar,

          Plot no 2/2

          3rd floor

          Narasimha nagar

          Visakhpatnam.

          The problem is that flot no 2/2 has ben cahnged by our aprtment to s-2 for calrity but not changed by gvmc and blue dart has reject for only this simple reason statying that your adress is worng and rest of address is same ans i said i will be providing proof documents for deliver for which also they rejected
          Oct 31, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2019
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          View replies
          A sum of amount Rs6990/- has been deducted from my account on September 29th 2019.
          I didn't get any confirmation call or SMS before the transaction. So I request you to take necessary actions to avoid these fraudulent transactions in the future.

          credit cards - Comment #3548500 - Image #0
          Reply
          ICICI Bank Customer Care's response, Oct 1, 2019
          Verified Support
          Dear Sathish Surender,

          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853842_01) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Ptomar01
            Sep 30, 2019
            Resolved
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            Resolved

            Hi team,

            Due to some urgent reasons i had to travel uk for few months and now i have to change my registered mobile number to my international number as my india sim is not working anymore and i am unable to do any transaction as i am not receiving otp
            Please help me to change my mobile number to new number [protected]
            Old number [protected]
            Nov 3, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2019
            ICICI Bank Customer Care's response             Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Oct 02, 2019
            Updated by Ptomar01             i have still not received call from ICICI please call me asap on +44-[protected] or give me a number which I can dial from outside India without my registered mobile
            Verified Support
            Oct 03, 2019
            ICICI Bank Customer Care's response             Dear Customer,

            Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            View replies
            My 536.35 rupees has been deducted from my account DMC DP CHGS TILL AUG-19

            need to update registered mobile number from uk - Comment #3548628 - Image #0
            Reply
            anankkumarsingh's reply, Sep 27, 2019
            My 536.35 rupees has been deducted from my ICICI bank account DMC DP CHGS TILL AUG-19
            ICICI Bank Customer Care's response, Oct 1, 2019
            Verified Support
            Dear Customer,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853843_01) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            ICICI Bank Customer Care's response, Oct 3, 2019
            Verified Support
            Dear Customer,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853843_01) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Sir
            My a/c account one assistant plan deactivate karne ka kasht krave my account se nikal lo sir
            Reply
            ICICI Bank Customer Care's response, Oct 1, 2019
            Verified Support
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (853843_3) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rakshit Dhingra
              from Dehri, Bihar
              Sep 30, 2019
              Resolved
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              Resolved

              [resolved] icici bank β€” credit card returned not delivered

              1 review
              India
              Mohanrajq on aug 7, 2019
              Submit a complaint
              I applied for amazon pay icici credit card the application is processed and the card was dispatched in blue dart.. But the delivery manager just called once and reported like the address is wrong. I decided to contact the customer card of icici.. But u guys want my account number or card number. How am i supposed to know to card number if i didn't receive the card.. Please contact me for a redispatch of the card.. Urgently
              Nov 1, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 01, 2019
              ICICI Bank Customer Care's response               Dear Rakshit Dhingra,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (855229) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                prabhakar Goli
                from Delhi, Delhi
                Sep 30, 2019
                Resolved
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                Resolved

                Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
                I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".
                Nov 9, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 01, 2019
                ICICI Bank Customer Care's response                 Dear prabhakar Goli,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (855283) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  sbalaji07
                  from Delhi, Delhi
                  Sep 30, 2019
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                  I am balaji seethapathy. 98.29 & 727.71 rupees has been deducted from my account as[protected] dp chgs till aug-19) dp charges on 26/09/2019 & 30/09/2019.

                  I have never used my demat account till now. There was no prior notice. I was informed the demat account is free account & now they started deducting amount from my salary account.

                  I have not intimated by messages either by mail or mobile about deduction

                  I need justice and my money back immediately. My account number is[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2019
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Oct 11, 2019
                  Updated by sbalaji07                   I have not received any call back for the issue.
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                    K
                    kanagahosur
                    from Hosur, Tamil Nadu
                    Sep 30, 2019
                    Resolved
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                    Resolved

                    Address: Hosur, Krishnagiri, Tamil Nadu

                    I am the a/c holder of icici bank from past 10 years,
                    Now they have charged 588.82 under this category dcardfee4036sep19-aug20+gst
                    I am not aware what type of charges are these.
                    They never informed me regarding these charges either by email or by letter.
                    Who has given right to icici bank to deduct the money without informing us.
                    Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                    There should be some formal process for doing all these things. I want my money to be credited in my a/c

                    Regards
                    Kanagaraj. M
                    A/c:[protected]
                    Oct 31, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2019
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      H
                      Hemraj Bhatt
                      from Bengaluru, Karnataka
                      Sep 30, 2019
                      Mar 18, 2023
                      This thread was updated on Mar 18, 2023
                      Resolved
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                      Resolved

                      nach ad rtn chrg tpsl

                      Address: 2010101

                      Within 15 days about 1000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~tpsl~31aug19~8390efa~[protected]g without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
                      What is this transaction purpose? Nach_ad_rtn_chrg~tpsl~31aug19~8390efa~[protected]g

                      Three time...
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                      127 found this helpful
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                      E
                      Elangokg
                      from Mumbai, Maharashtra
                      Sep 30, 2019
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                      Address: Premier Instruments and Controls Limited, Pricol Factory Premises, Mettupalayam Rd, Perianaickenpalayam, Coimbatore, Tamil Nadu 641020, Coimbatore, Tamil Nadu, 641020

                      Dear team,
                      My name is elango palanisamy..
                      On 19th jul'19 (Yesterday) i wrongly done imps from kvb bank to "[protected]" icici bank account number instead of account number "[protected]" (Account holder name - christopher jebaraj)
                      From account (Kvb bank) : [protected]
                      Amount : 29000
                      Imps ref no :[protected]
                      Transaction date : 19-07-19..
                      Correct icici bank a/c no :[protected]
                      Wrongly credited icici bank a/c no :[protected]

                      Still payment not got reversed, there is no proper reply from icici bank after more than 70 days..

                      My mobile number : [protected]

                      Request your help to get amount back..
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 30, 2019
                      ICICI Bank Customer Care's response                       Dear Elango Palanisamy,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Oct 09, 2019
                      Updated by Elangokg                       Dear Team,

                      I went to periyanaickenpalayam ICICI branch on saturday (05.10.19) .. I met branch manager and he told that he spoke to wrongly credited customer and customer agreed to debit from her account ...

                      Hence pls help to get the refund immediately ..

                      I transferred fund to My friend for his father cancer treatment .. already 3 months over and not yet received refund..
                      Nov 01, 2019
                      Updated by Elangokg                       Dear Team,

                      Still amount not refunded .. No one called from ICICI bank ..

                      Please help...
                      Nov 27, 2019
                      Updated by Elangokg                       Dear Team,

                      Still the issue is not solved ..
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                        D
                        Dinesh Thennarasu
                        from Mumbai, Maharashtra
                        Sep 30, 2019
                        Resolved
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                        Resolved

                        I am a customer of icicis/b a/c-[protected]).

                        On 30/09/2019 around 09:20 hrs i had used tamilnadu merchantile bank atm (Atm id-tmb23702 in melur for money withdrawal but the txn failed with a network error.

                        I didn't get the money but my icici account was debited.

                        Please investigate and get it credited back to my icici s/b account asap.

                        The feedback says that icici delays this kind of complaints abnormally which is a concern to custome
                        Oct 31, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2019
                        ICICI Bank Customer Care's response                         Dear Dinesh Thennarasu,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (852480) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          ravishsingh495
                          from Dhanbad, Jharkhand
                          Sep 29, 2019
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                          Address: MANIHARI ROAD ,INDIRA NAGAR, LALIYAHI NEAR GRID SUB STATION, Katihar, Bihar, 854105

                          My a/c no [protected] connect with credit card no last digit 8000 (4) amount refund but right not update amount detail-1760+499+89+3.68=2351.8 all ready i was pay due pay 1710 rs on 30/8/19 but he not update and send bill due payment 2044 rs why not take money through more amount when i will not payment i was taken 30 to 40% why i will that amount interest please solve it. Please solve this month due payment or not.
                          Thanks
                          Ravish kumar singh
                          Mb no-[protected]
                          A/c no[protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2019
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Oct 08, 2019
                          Updated by ravishsingh495                           My a/c no [protected] connect with credit card no last digit 8000 (4) amount refund but right not update amount detail-1760+499+89+3.68=2351.8 all ready i was pay due pay 1710 rs on 30/8/19 but he not update and send bill due payment 2044 rs why not take money through more amount when i will not payment i was taken 30 to 40% why i will that amount interest please solve it. Please solve this month due payment or not.
                          Thanks
                          Ravish kumar singh
                          Mb no-[protected]
                          A/c no[protected]
                          I GOT 3 debut amount in A/c no[protected] this a/c credit amount 1500+499+290=2289 rs 20 -21 -23/8 /2019 one amount 50 rs debit amount not want iwish open than why credit and debit my credit card amount-1760+499=89=2348 rs both problem solve and that type problem i was suffer 0n 2011 feb month that time my a/c debit through 4700rs other bank atm after 2 month toled other ban atm withdraw so not solve that time litel use internet so only complain in bank if you solve that problem i glad to you .
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                            K
                            Kamala Thamizhvanan
                            from Chennai, Tamil Nadu
                            Sep 29, 2019
                            Resolved
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                            Resolved

                            The bank has deducted all tax returns that got credited to my account with 12 transactions with 413 rupees. When tried to reach the customer care - they haven't provided me with an answer. Absolutely shocking and irresponsible behaviour from icici - i'm losing hopes on banking with both icici bank and hdfc where i faced another such case. I'm also wondering why is there no intimation on the same while debiting my account.
                            Oct 31, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2019
                            ICICI Bank Customer Care's response                             Dear Kamala Thamizhvanan,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              Nazir Muhammed
                              from Delhi, Delhi
                              Sep 29, 2019
                              Resolved
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                              Resolved

                              Address: Shivajinagar, 560001

                              Dear sir,
                              I'm nazir hussain barbhuiya holding icici savings account for past 6 month. A/c#[protected]] in shivajinagar bangalore.
                              Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                              Please take some action against the bank, if it is not complying rbi standards / guidelines.

                              24 sep 2019 mabchgs aug 19+stax00 dr. 572.31
                              24 sep 2019 mabchgs july 19+stax00 dr. 514.01
                              Oct 31, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 30, 2019
                              ICICI Bank Customer Care's response                               Dear Nazir Muhammed,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                N
                                Nidhikgp
                                from Kolkata, West Bengal
                                Sep 29, 2019
                                Resolved
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                                Resolved

                                Address: Kaikhali, Kolkata, West Bengal, 700052

                                My name is nidhi arya and i'm holding a saving account in icici bank for the past 4 years. I just saw today when i checked my account online, that i have been charged posdec chg of rs. 29.50 each on september 16th 2019 thrice and the description says:

                                6 16/09/2019 posdec chg/[protected]/1981+gst dr. 29.50
                                8 16/09/2019 posdec chg/[protected]/1981+gst dr. 29.50
                                9 16/09/2019 posdec chg/[protected]/1981+gst dr. 29.50
                                Oct 31, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2019
                                ICICI Bank Customer Care's response                                 Dear Nidhi Arya,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (852476) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  N
                                  Namrata Prasad
                                  from Delhi, Delhi
                                  Sep 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I have an account in icici since last 5 years. My account was debited of rs. 588.82 on 27th september, 19 under the category dcardfee1005sep19-aug20+gst. What is this fee and how can it be deducted without my permission or any notice through an email or sms? This is quite an unethical behaviour from the bank, please inform about such charges before-hand. Usually the charges i know are not more than rs. 250+gst annually. I think it is high time i open an account in a different bank.
                                  Oct 30, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 29, 2019
                                  ICICI Bank Customer Care's response                                   Dear Namrata Prasad,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (848914) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    Binoy Periwal
                                    from Bengaluru, Karnataka
                                    Sep 29, 2019
                                    Resolved
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                                    Resolved

                                    I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I got a notification of the amount deducted and then checked my statement. On further deep dive i now notice that the amount was deducted in july and aug as well on 29th or 30th of the month. Could you please assist me regarding this.
                                    Oct 31, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 29, 2019
                                    ICICI Bank Customer Care's response                                     Dear Binoy Periwal,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (848916) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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