[Resolved] ICICI Bank — money deduction from account

akshiyata sharma

from Lucknow, Uttar Pradesh

Address:

D/O: GOPAL LAL SHARMA, 569, SUMER NAGAR, AGRAWAL FARM, , JAIPUR, Jaipur, Rajasthan, 302020

I am the a/c holder of icici bank.
Now they have charged 706 under this category dcardfee.
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

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Apr 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2020

ICICI Bank Customer Care's response Dear Akshiyata Sharma,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09s3t) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

Krati gautam

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Krati Gautam,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

elizaben

Im holding a salary in icici bank for the past 5 years. i just saw today when i checked my account online, that multiple times i have been charged posdec chares until the balance becomes 0, without any messages or mail. Are they suppose to inform us with reasons and details, when they are debiting some account from bank account.

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09s3t_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Kumar. Neeraj

₹202 has been deducted and reason is mentioned dp chgs till Jan'20
Why??? That too in last dates without any prior information???

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Kumar Neeraj,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09s3t_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

shruyashi dubey

Today one transaction made by my account of Rs. 754.26 without any notification and i am handling this account since last 7 year but this type of transaction made by icici for the first time which seems totally fraud.. My account num is[protected] . I want my amount back asap. My mobile num is [protected] ...

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

mallikanala

We have paid amount in hospital and We have done one void payment on same day 17/Feb/2020. Till now amount not refunded. We contacted customer care, response is very late.
We have verified with hospital. But they said they don't have control on this void transaction.

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09s3t_00001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Tushar Sapkale

from Mumbai, Maharashtra

Please clear this information and refund it ASAP

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09s3t_000001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team