Claimed

ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
Complaints 1318
Resolved
941
Unresolved
377
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Lombard

Having problems with ICICI Lombard?

File a complaint and get it resolved by ICICI Lombard customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Lombard
Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepak Kaprat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici lombard took 15 days to come and check my vehicle and had issued policy with 15 days back-dated.

Address:560078

Hello,

I was called icici lombard customer care on 27 feb 2018 to renew my expired policy for my car. The executive suggests a plan and i made the payment of inr 10450/-. My proposal number: [protected]. He promised me that a person from icici lombard will visit my house within 24 hours to check my car. Only after getting the report they will issue the insurance for me. I keep on waiting and calling the customer care for 15...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sharath303
from Tirupati, Andhra Pradesh
Jun 16, 2022
This thread was updated on Jun 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm not requested for any health secure policies so kindly unsubscribe and return my money

I have received a message ie. Dear customer, your request of health secure on emi has been accepted vide sr[protected]. Emi of rs. 651 will be deducted from your account xx4133
So kindly deactivate the policy i am not requested for any health secure and also i am not interested if it continues i would close my account as soon as possible

Account no:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
David sachan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health policy claim not given

Address:Pune, Maharashtra, 411014
Website:www.icicilombard.com

I bought the health policy no-4128i/hppr/81726754/03/000 in 2013. At the time of buying the policy it was clearly told us that maternity benefit are covered under the policy. I have been paying the premium since 5 years. Now when i tried for maternity claim, it is denied stating that in order to get the claim policy must be of floater in nature and it should be jointly served with the husband. But no one is last 5 years has even bothered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vkt1985
from Pupri, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

how to know insurance company not telling lie when he is selling their policy

Address:Ramgarh, Jharkhand

Hii this is vinay i had this icici lombard helth insurence in the beganing when i was taking they tell me lie that we cover all the sanitary item also now i am withdrawing this polycy but i am fail to mail my neft document on their email id [protected]@icicilombard.com is their any solution by which i can get my money back i tried to mail many time on this email id but customer support team is saying we not get your mail is it possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishorabl
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

meri asha hospital reg.not sumit bol rahe hai

Address:Nagpur, Maharashtra, 441110
Website:[email protected]

Hello sir mai date 12/02/18 ko nagpur ramdaspeth dhantoli wardha road me asha hospital reg. Hard copy sumit ki hai aur scan copy mail bhi kiya hai lekin toll free no. Per enquiry kane per who bol rahe hai abhi doument bhi nahi pahucha aur mail bhi nahi pahucha aur mere pass recived hard copy bhi hai pls mere mail per is claim ka updation information bhejo my mail id [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
inderjeet khurana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance claim not pass by icici lombard complaint number mot07219651

Address:New Delhi, Delhi, 110059

Icici lombard — insurance claim not pass by icici lombard complain number
Mot07219651 dated 02/01/2018

Respected sir / madam,

My 2-wheeler scooty with name honda activa with number dl9 s am 2324

Insurance certificate number 3005/w[protected]/00/000 find herewith

Attached bike insurance copy.

Engine number jc44e5586777 chassis number me4j448jc586554
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulrawat1986
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim refund icici

Complete harassment of consumer.
From last two months one accidental claim (Mot[protected] refund was pending at your end. There are two query
1. Motobike number in fir copy
2. Seziure memo report
With reference to point 1. At the time we did fir motobike number was not mentioned on bike.
2. Seizure memo was appropriate unconditional in our case because this was an road accident due to skid of bike and bike...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amer viqar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible managers and staff

Dear Sir / Madam

Am writing this email in deep distress as i have got a patient admitted on thursday evening
and since then there was no action taken by ICICI

The below are the details of the Claimant
Name : Mazhar Hasan
Policy Number : 4128I/HP/[protected]/01/000

On thursday when Mr Mazhar Hasan was admitted to the hospital prior to it he had black out and seizures which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
korde.kailash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance claim not pass by icici lombard complaint number mot07369860

Respected sir / madam,

My 2-wheeler bike with name hero passion pro with number mh03 cc 2236 met an accident on 18 feb 2018 at eastern express highway, mumbai and bike slipped at right site. Damaged part after accident is left guard, silencer cover, backlight, handle and right site handle grip and bike kick completely bracken from engine shaft.

Insurance certificate number 3005/39306732/11360 /000 find herewith...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankajqs
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding the health check up coupon

Address:110037
Website:www.icicilombard.com

Dear all
Greeting of the day!!!

We are sorry to say that we are not satisfied with the service of lombard insurance company. Our concern is not for claim our concern regarding the information which was shared with us at the time of selling, mail exchanged with us and the information is available on we page are entirely differ. We are really feel that we are big fool
So we trust on the words of the lombard representative,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pankajaggarwal94
from Gurgaon, Haryana
Report
Copy

cancel loan policy

Address:132117

Mera loan indiabulls se huya our apki company ne policy ki mane indiabulls ka loan bar diya hai mane policy cancel ki request 3month se di hui hai mujhe baar baar document mangva kar pareshan kiya hua haiai bahut jyada haresstment mei hu mujhe payment ki jaroorat hai mobile no. [protected]. Hlapkar00329520 loan account no. Sir please jaldi se payment karva do...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
IamSAM
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance-icici lombard

Address:Mumbai City, Maharashtra
Website:www.ICICILombard.com

A health policy was renewed on 4th feb 2018. The payment for the one year renewal was made on that date and my card account was debited for policy through their online payment portal.

As on date of writing (26 feb 2018). I have neither received the electronic copy of the renewed policy nor the hard copy.

Since the date of renewal, i have spoken to 6 different customer service agents on their toll free number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aslam basha K
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health policy - refundable money

Address:600014
Website:[email protected]

Dear sir,
Good evening.
This is aslam basha k from chennai. As i joined, one year health insurance policy in icici lombard from the date of 18/03/17 to 17/03/18. When i joined before, i received a call from a lady person miss. Nivedha ph: [protected]. Told me that, “we are calling from icici regarding health policy”. It will be refundable after one year when your loan will be completed. If you r using credit card means we...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Naveen John
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name transfer not done even after payment

Address:Hyderabad, Andhra Pradesh, 500009
Website:www.icicilombard.com/?gclid=CjwKCAiA8bnUBRA-EiwAc0hZk5tXSL9a4vBMcBg_CBxyFUe1dpkyH7nhUOoH_uiSUFK6m9tP

Hi,

This is to bring to your notice that, my experience with your company has been disappointing. I had to make multiple calls and send reminder mails to address the issue but still due to the laid back attitude of the staff the issue is still not resolved. I recently spoke to one ms pooja and asha who put me on hold for almost 5 minutes and disconnected the call. I have never experienced such low quality of service with any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajeshbhartiya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance policy renewal

I have send this mail to icici lombard for my renewed policy papers i got a call from icici lombard that our health policy is not renewed.
My policy no is 4128 i/hppr/84949383/01/000 on name of mr. Rajesh bhartiya. I have paid rs 44153/- to renew my policy on 21/11/2017 by credit card for two years policy from rbl bank credit card transaction id mt173260041000010026238. Since from one month i am following with icici lombard for the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asif A
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance renewal

Address:Chennai, Tamil Nadu, 600100
Website:icicilombard.com

I went for car insurance with icici lombard on last saturday (17/02/2018). I were told that i can make the payment online and as soon as i make my payment i will get my policy in mail. The agent was on call with me while i made the payment and once payment got successful i got redirected to icici lombard page showing transaction status null. But i checked with my bank, it showed payment successful to merchant. And the agent who was on call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajendrabm09
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcing and shouting for not taking icici lombard insurance

Address:Hyderabad, Andhra Pradesh, 500072
Website:icicibank.com

Today two do things happen one is very one knows.what should I call this /corruption/ scam/service/business/ like Punjab National Bank and second big thing I will tell today morning one @ICICILombard person call me and saying that you already took credit card so you should take somewhat like cardless insurance. I told I don't need and he was very angry at me and talking like he was my boss and I was a slave to @ICICILombard person if you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nagavino
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

secure mind policy

I have taken 5 year secur mind policy on jan 2016. Now i would like to cancel the policy for some personal reasons and kindly reimburse my paid amount after applicable charges.

Awaiting for response.

Email i'd: [protected]@gmail.com

Policy no: 4065/sm/[protected]/00/000

Make the policy to be cancel as soon as possible.

Thanks in advance....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Harish malgaonkar
from Sangola, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance policy 4128i/hp/143473246/00

Address:South Goa, Goa

They force me to say yes telling me it is compulsory and mandetery as per new rule who ever take credit card they suppose to have health insurance. They also deduct 23796 amount from my credit card and force me to pay monthly emi. When today i discuss with goa branch they said no such compultion and said to complain.
Mumbai branch on 30/1/2018 they deduct from my credit card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anekant9
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejection of cashless claim

Policy number :4128i/ihpr/[protected]/02/000
Name :a k jain
Al no :[protected]
My father, mr. A k jain, was rushed to emergency on 26/1/18 at max hospital, sector 19, noida. He was diagnosed with acute severe headache. We did not intend to admit him but the hospital insisted that we should get him admitted as they would need to run several tests including mri & ct scan as this matter could be serious as it is related...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy