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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 22

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D
Deepakkguptha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my claim processing (travel insurance) - claim id in0300021349

Address:Bangalore, Karnataka, 560078
Website:www.icicilombard.com

Hi team,

This is regarding my travel insurance claim for the claim id: in[protected] with icici lombard. Inspite of submitting all the required documents i don't see any progress in the claims.

I had traveled to bali and there was a delay in my return journey due to the volcanic eruption. I have submitted all the required documents and the expenses list for processing the same.

Request your assistance...
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Kalpesh M Dave
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal transaction on my credit card

Address:Mumbai City, Maharashtra, 400092

Icicilombard.com

Dear customer,

Greetings of the day!

Thank you for writing to icici lombard general insurance company ltd. This auto-acknowledgement confirms the receipt of your query.

Our customer service desk has already tagged your request for follow-up and will reach-out to you within the next 24 to 36 hours.

To enable us to service you faster and more efficiently,...
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Shivani Kashyap
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund/ cancellation

Address:New Delhi, Delhi, 110091

Few days back i called up to share the information of my mothers's demise and i wanted the policy to get cancel. The call was taken over by priya she informed me that i need to send my mother's death certificate along with a cancel cheque to receive the cancellation amount as the policy was purchase for 2 years. I agree that due to her illness we used the policy from july 2017 till nov 2017 but i fail to understand that if i have paid in...
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PUSHPENDER DESHWAL
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false communication by your employee

Dear officer
I have purchased your car insurance and your employee communicated me if you purchase this policy you will get car device tracker free of cost with in 15 day. But not received car device tracker last 22 day. Kindly sort out problem immidetaly. Otherwise i will complain to consumer forum.
My car registration no up20 am 9158
.

Thanks ®ards

Pushpender chaudhary
[protected]...
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babasanju12345
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

secure mind policy

Address:Haridwar, Uttarakhand, 249403
Website:ICICI

Dear icici team

I have taken the policy to secrure my personal loan lphwr[protected]. I have closed my personal loan on 30.12.2017. But still you have not cancelled the policy 4080/ibank/[protected]/00/000. Iam struggling from last one week. Nobody is ready to listen from icici. Request you cancel the policy & reimburse the amount.

Regards
Sanjeev
[protected]...
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C
chandusha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance cancellation request

Address:560094
Website:www.consumercomplaints.in

Date of incident : 16.01.2018
Client number : [protected] (Vishnuvardhan reddy)
Full description of the incident : mr. Vishnuvardhan reddy forced to activate the insurance and later on when i said to activate they said we will add for your wife also and he said we will create duplicate icici bank account and he said he will be giving credit card also but not yet we got any documents, and he said i'm manager over here i will do...
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kunwar.rawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

letter for policy cancellation

Dear Sir/Madam,

I have sent multiple reminders to "[protected]@icicilombard.com" but there is not a single response from ICICI Lombard end.

This i have sent for the unnecessary two insurance policy attached with my home loan amount due to which approx Rs. 150000 added to my loan value

I understand that as per the terms and conditions of the policy contract, I can avail freelook cancellation...
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S
Saurabh Sanwaria
from Delhi, Delhi
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icici overseas travel policy

Address:110029
Website:www.icicilombard.com

With reference to to my policy number 4129/[protected]/00/000, i have applied fro travel claim due to cancellation of my flights due to volcanic eruption in bali. I bought this insurance way before the news of volcanic eruption. I have taken the confirmation from there team that they will cover the volcanic eruption. Now after submitting all the papers they are saying that claim cannot be processed because they do not cover volcanic eruption...
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M
mtalathi123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance not covered for psychiatric treatment

Address:Pune, Maharashtra

Respected forum,

I wanted to inform you that we have taken a insurance cover for icici lombard from lats 12 years with insurance charge of 50, 000 per year for my parents and in 12 years we have just claimed twice for medical treatment. Now my mother was hospitalized for psychiatric treatment and bill of hospital for 5 days was 54, 000 and we got a initial approval of 10, 000 and when we where taking the discharge the insurance...
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D
Darma33
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my yearly bonus, settlement details, experience certificates not providing

Address:Hyderabad, Andhra Pradesh
Website:www.icicilombard.com

I have worked in icici lombard from 06/02/2013 to 15/04/2014 onwards, i have asked them lot of times they are not providing i need my experience
Certificates, pending settlements, my emp id-99047, so please check and do the needful kindly.   replace all...
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S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i haven't received my original insurance policy paper last 15 days ago. (policy no : 3005/2010517695/00/0000020215)

Address:Hooghly, West Bengal, 712409

Dear sir,

With due respect, i sobhan dey state that i have done all payments against insurance (Certificate cum policy no : 3005/[protected]/00/[protected] of my new two wheeler engine number : jc71et1138956 chassis number : me4jc715kht088984 on 23.12.2017 but only zerox copy of the insurance has been received. Please sent the original copy of that insurance as soon as possible in my below mention address. Please find the attachement...
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A
Ajay0898
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

weather based crop insurance scheme claim not received

Address:175101

Respected sir/ma'am i want to claim my loss that i had faced due to bad wheather and i had paid my premium amount 1600 rupees and whoever i tried to call number which is mentioned in certificate mobile no. [protected], no. Is not valid. So please take my grievance on priority basis to resolve the issue. Or tell me the procedure to get claimed amount that is total sum assured amount. Policy issued date is 09/08/2016, certificate no. Is hp_w_baf8_[protected]_201516...
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Nitinkumar Saste
from Baramati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trip delay

Address:Gurgaon, Haryana, 413115
Website:[email protected]

I nitinkumar saste & my wife take travel insurance from thomascook as our trusty travel partner.
Policy no.
4110/o00052/345949/00/000
4110/o00052/345952/00/000

Claim no - in[protected]

My trip is delayed by 24 hours due to operational requirement of airasia & that airline provided us accomodation & food that time. (We are vegan & not consum that food)

Our actual loss is vehical...
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mahavir prasad1
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given policy number :- 3001/141202375/00/000

Address:Faridabad, Haryana, 121003
Website:cheating customer

I have applied for commercial car policy but your agent given me private number car policy when i told her it is wrong then she admit her mistake and told me provide me alternate commercial number car policy i will refund money. Next day i provide alternate insurance copy but she told me do mail mark on customer support i did mail but didn't get money back, they ask cancel cheque, id and address proof, neft form and alternate policy copy,...
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angshuman dutta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimbursement claim deduct

Address:700091
Website:www.icicilombard.com/IL-Health-Care/Customer/ClaimStatus

Dear Concern,
I Angshuman Dutta, working in "Core Integra Consulting PVT LTD" My employee code:- 10520.

I have hospitalized 2 times at AMRI salt lake, Kolkata dated 1st time on 31st Aug 2017, 15th Sep 2017.

I have already paid to the hospital but I asked for reimburse to ICICI-Lombard my corporate policy.

They deducted all amount which is mentioned below.

The details you...
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S
samresh123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not refunded yet

Address:201005

I have taken online car insurance from icici lombard and on the same day its inspection rejected, but i have already paid amount 6156/- on 19-dec-2017.

Still my amount were not refunded yet, as today is 02-jan-2018. Its really frustrating. As per icici lombard policy rule they were refunded amount within 7 working days and till now its not refunded.

Very bad company and very bad management.

Please...
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A
angshuman dutta
from Delhi, Delhi
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insurance reimbursement claim deducted

Address:700091
Website:NA

I angshuman dutta, working in "core integra consulting pvt ltd"

I have hospitalized 2 times at amri salt lake, kolkata dated 1st time on 31st aug 2017, 15th sep 2017.

I have already paid to the hospital but i asked for reimburse to icici-lombard my corporate policy.

They deducted all amount which is mentioned below.
As i informed you earlier below mail also mentioned another time.
I...
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V
vijay1382
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsurance policy claim status for policy no: 4080/ibhfcll/127134408/00

Address:Yavatmal, Maharashtra, 445203

Dear sir/madam,

I have inform you that the my police details below mention,

Insured name: vijay ramprasad jadhav
Customer name: vijay ramprasad jadhav
Policy no: 4080/ibhfcll/[protected]/00

This is inform you that the my police claim document receive 23rd oct-2017 your office and conformed by mail. But last 2 month have passed your receiving police claim document, till date police...
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S
Sunnyghotra
from Noida, Uttar Pradesh
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pmfby

Address:13303
Website:[email protected]

Dear team. Pls look into the case. My policy no is ilr-806672. I have done the pmfby in pnb bank. But it belongs to ur company because u deducted the amount of pmfby from my kcc limit account. As discuss many times to ur official it doesn't give any response always says in process in process. As my claim is pending g for too many days.. As it approved. But it delay in reimburse ment. So pls solve this issue. As this claim is regarding the...
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V
vijayarangam bhasker
from Chennai, Tamil Nadu
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pa claim number - gen000205124 reg

Respected sir, my son v. B. Vingesh vinoth kumar, who worked in netlink software pvt limited at bhopal, died in a road accident on[protected] at chennai, the accident details were alredday sent through dtdc courier to srihari thota / icicilombard/hydrabad on[protected].
Now, i request your goodself, to know about my prersent status of pa claim.
Thanking you sir,

Yours faithfully,

V. Bhaskerbr...
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