[Resolved]  Icici Lombard — Could not reach server for claiming insurance for vehicle

I met with an accident on march 1st 2021(08:30 pm).I want to claim insurance for my vehicle.
My insurance number is 3005/TV[protected]/00/000
My claim number is MOT10824404.
I left my vehicle in TVS showroom on 03/03/2021 for service.I received survier's number but could not reach him through phone.Please claim my insurance as soon as possible and return my vehicle soon.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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Dear Reshma,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Dear Sir,

We write this with reference to your below concern regarding the claim MOT10824404.

We request you to share your contact number in order to discuss in detail.

Further, we would like to inform you that we are working on your concerns and we will revert you maximum within 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you the best of our services.
Dear Sir,

We write this with reference to your below concern regarding the claim MOT10824404.

We request you to share your contact number in order to discuss in detail.

Further, we understand that our claims officials had contacted you and shared the required details for further processing of the claim.

We look forward to serve you.

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