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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 13

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A
akhi-
from Mumbai, Maharashtra
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indiaideas@icic

On July 21st i made a recharge of rupess of 348 on my mothers phone using jio app. The recharge was done using myjio via upi method and using google pay. The payment gateway was made by [protected]@icici. My money was deducted from my account but recharge was not done. I have mailed a refund request but no reply from them. Please refund my money

Upi transaction id :[protected]...
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J
Jothi Arumugam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance policy cancellation

Address:1st Floor Vasavi's Emarld Thiruvalluvar Nagar Kandanchavadi Chennai, Chennai, Tamil Nadu, 600096

Hi am jothi icici credit team called me daily asked for credit card so i gave my details for it after that they said about the insurance and i said no need again and they called me and force me to do that and they charged for the credit card they haven't informed me about that and now this policy i haven't generate the pin for the card itself but every month am receiving to pay because of this policy please cancel that policy...
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P
Parveen meet
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding not get the claim refund

Address:Old mandi mullanpur, 141101

My claim id is mot08911583. Survey of my accidental car is done on 30th june & i get the assurance your claim amount refund will be done in next 10 days but till date i not get any refund.
Pls look into as on every call i get the feedback your claim will be processed in next 2-3 days. But till date not get the refund amount.

Best regards
Rakesh kumar...
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M
manjunatha u
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issue not solved

Address:Mysore, Karnataka, 570018

Dear sir,

Problem is not solved, car inspection done once and they agreed to replace the key, few days later they told me visit office and provide all required documents as per the call i went to lombard office mysore and submitted all the documents. Till now i didn't get any call or information, i only called them again and asked status.
Now they are saying want to inspect car again.
How many times you're doing...
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M
manjunath praghna
from Mumbai, Maharashtra
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service not done

Address:560017

Dear sir,

Problem is not solved, car inspection done once and they agreed to replace the key, few days later they told me visit office and provide all required documents as per the call i went to lombard office mysore and submitted all the documents. Till now i didn't get any call or information, i only called them again and asked status.
Now they are saying want to inspect car again.
How many times you're doing...
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R
Ramuna devi
from BUXAR, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim for bike stolen insurance money

Address:MAHATMA GANDHI NAGAR , BAZAR SAMITI ROAD , WARD -09, NEAR DR. RAMAYAN SINGH CHOWK, Buxar, Bihar, 802103

Myself, manoj kumar singh, s/o-hari prasad singh, address-mahatma gandhi nagar, bazar samiti road, ward no. -09, buxar (Bihar). Mob-[protected]. My claim no.- moto8504757 and policy no. 3005/[protected]/00/000 with vehicle registeration no. Br44c5657. I want to say you that on 10/02/2019 my vehicle was stolen and i have lodge a complain to the police on same day but police have delayed in fir, but this company is not listening to my problem...
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S
Sandeep Kakodiya
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

survey related

Address:Nagpur road, Chhindwara, Madhya Pradesh, 480001

I am the car policy holder of your insurance company, the car policy no. Is 3001/hi[protected]/00/boo the cars registration no. Is mp28ca0239, on getting the car accident i took the car to the dealer abhishek hyundai chhindwara, car surveyed by your company's surveyor mr. Raajveer saral i have written a complete description of the accident in the claim form but surveyor who come to survey the car, says that this incident is not of the same...
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E
ER Mukesh Pathania
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

do not get my original policy document

Address:vill. chaukath po paroian disst una, Junagadh, Gujarat, 174321

Sir. I did my car insurance through harveer auto chandigarh on date 24th april car no. Hp 5301 owner namr subhash chand but i do not get any orignal document i am calling regularly to mrs. Archana who is working in harveer auto as the policy agent... Now she is not picking up my phone so please sir issue me my policy document as soon as possible......
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B
bijaipur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have requested to close insurance policy against my pre closure personal loan. ticket no - icicilom: 2019041800525.

Address:438, 2nd floor, Sector 38, Behind Medanta Hospital, Gurgaon, Haryana, 122003

Dear sir/ madum

I had a personal loan from icici bank, which is already closed from my side. Now from last more than one month i am requesting to lombord team to close all insurance policy against this loan and return my amount, which is committed by lombard team itself. The reference no icicilom:[protected].

The custumer care mail conversation subject line is "icicilom:[protected] regarding withdraw the...
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S
shashi cool
from Gonda, Uttar Pradesh
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my claim not approved and icici lombard not responding us.

Address:Engine wali haveli Daksh road kanakhal haridwar, 249408

सर मेरा नाम अमरदीप है और मेरे भाई का नाम शशि भूषण है, मेरे नाम से गाड़ी रजिस्टर है, क्योंकि मेरे भाई शशि भूषण के पास फाइनेंस करवाने के डॉक्यूमेंट पूरे नही थे, इसलिए गाड़ी मुझे...
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S
shashi cool
from Gonda, Uttar Pradesh
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my claim not approved

Address:Engine wali haveli daksh road kanakhal haridwar, 249408

सर मेरा नाम अमरदीप है और मेरे भाई का नाम शशि भूषण है, मेरे नाम से गाड़ी रजिस्टर है, क्योंकि मेरे भाई शशि भूषण के पास फाइनेंस करवाने के डॉक्यूमेंट पूरे नही थे, इसलिए गाड़ी मुझे...
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M
manjunath praghna
from Mumbai, Maharashtra
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issues with claims

Address:Mysore, Karnataka, 570017

Hello sir/madam,

This is manjunatha u, this complaint regarding claims from icici lombard.

I have taken car insurance from icici. I paid extra money to get platinum insured member, with this platinum offer i suppose to get devise and remote key to my car as part of platinum insurance. Unfortunately i didn't get any offers, before paying insurance amount executive promised me that i'm going to get those offers,...
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N
Nandy Panchal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance icici lombard not service good so I want to cancel my insurances

Address:walhekarwadi, Pune, Maharashtra, 411033

Hi Team,

I am nandkumar panchal.my claim no - MOT08764931 and i have registered claim date - 20/5/2019. after multiple follow up surveyor visited to check car after 2 days and he given approval after 3 days after that my car has been repaired and i paid bill to garage owner and after i submitted bill to insurance office to dhanjay on friday 7/6/2019 .place - morwadi pune . now they are saying they has lost my bill so unable...
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A
Ajay Kkk
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in claim

Address:New Delhi, Delhi

I have purchage a policy by icici lombardis the name of mrs savita
Who is hospitalaise last 4 days claim raise from hospital full and final since today 12:50 pm but no revert from your site till now paicent is in hospital .they are not discharge paicent when claim is not aprove from your site .i am fully disipointed your service ??? Policy no-IL[protected]...
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U
UMESH ROKDE
from Mumbai, Maharashtra
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2nd complaint mental harassment of customer while claiming insurance

Address:Thane, Maharashtra, 400607

Hi Team,

ICICI Lombard is doing fraud with customer, they not even looking into my concern, no call no resolution on 1st complaint till date so raising 2nd complaint.

I have made with accident on 1st June 2019 at thane and immediately I have tow my vehile to the 'Navneet Motors Thane' because the vehicle was not getting started. Imran Khan is the executive who is inspected my vehicle and he is saying the towing...
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V
vikastyagivk
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vehicle claim issues on own judgments

Address:G 7 PH7 Sec 1 Dronanchal society Vasundhara near Amity public school, Ghaziabad, Uttar Pradesh, 201012

I had met with an accident on 12-June -2019. I already bought ICICC Lombard insurance. Below are details of ICICC Lombard insurance:-
Policy no - 3001/[protected]/00/000
Policy issue date - 03-JUlY-2018
Claim No –MOT[protected]on 13June19)

I went for the claim but Surveyor Mr. Bharta Kumar approved just for back side saying that it might have been some other accident, i am saying the parts are damaged by...
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V
vinaythote
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating while cancelling policy

Address:Pune, Maharashtra

Cancel the policy
Res. Sir,
I purchased a credit card from Barclay bank and they made it mandatory for me to purchase a health insurance policy of icici lombard, and 8290 Rs was deducted from my credit card balance.I dont want to avail this policy .
And this is a cheating, how can they force people and make it mandatory.Please help me in cancelling this policy...
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U
UMESH ROKDE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment of customer while claiming insurance

Address:Thane, Maharashtra, 400607

Hi Team,
I have made with accident on 1st June 2019 at thane and immediately I have tow my vehile to the 'Navneet Motors Thane' because the vehicle was not getting started. Imran Khan is the executive who is inspected my vehicle and he is saying the towing will not cover in insuarance. I have traveled from pune to thane very smoothly suddenly accident happened and car is not getting started so in this case the normal person will tow...
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S
Sakaalgenius
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance policy - not transferred.

Address:Indraprastha, 30-Bank Lane, Vishnu Garden, Kankhal, Haridwar, Haridwar, Uttarakhand, 249404

I am a regular customer of icici lombard. I bought maruti baleno in nov 2017 and insured with icici lombard. Then in nov 2018, again renewed the policy. But few days ago, my father transferred the car to me and rc got transferred. But your icici lombard agent mr. Sameeul (Working in nexa, roorkee) didn't told me proper procedure and he sent me to shakumbari automobiles, haridwar for this issue. There, a lady ask me to deposit money (More...
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R
Ram020279
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of group securemind policy no- 4080/pnb-gsm/172012179/00/000

Address:411048

This particular policy is completely mis sold and forced upon me.
There is no point if I am covered against loss for only 5 years with this massive premium amount of Rs 140, 000.

Again after 5 years I am supposed to renew this premium by paying around Lac rupees to secure my dependants from home loan due amount recovery.

Completely nonsensical.

Not interested. Kindly cancel this policy and...
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