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ICICI Lombard Complaints & Reviews

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ICICI Lombard reviews & complaints page 6

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A
aditya01
from Delhi, Delhi
Nov 12, 2021
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Regarding HOME protection policy

Policy number 1015/L/COMHOME/[protected]/00/000

I was promised for 15 yr but, now they have saying 10yr only .
I want either my money back or make it for 15 yr
The agent and the Customer supporting is not responding to me now....
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Hemant Dike
Nov 7, 2021
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Referance no 121021443894 regarding DOB correction for policy no 4111/MPC/156170732/01/000

I have gone thru aforesaid letter and would like to bring following points / facts to your notice, which will help you in taking necessary action.
1) Wrong DOB in the original document is because of some data entry error at your end and I should not because of any of my fault for which I don't see any reason for not correcting erroneous data.
2) During the discussion while renewing the policy, i had agreed to renew the policy...
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Parmod parjapati
from Gurugram, Haryana
Nov 6, 2021
Nov 16, 2021
This thread was updated on Nov 16, 2021
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Clem

Address: 12th Floor, Tower D, Global Business Park, Mehrauli-Gurgaon Rd, Gurugram, Haryana 122002

नमस्कार जी
मेरा नाम प्रमोद है और मेने अपनी कार HR 26 EM 1200 का इन्शुरन्स
ICICILombard कंपनी से करवा था जो की फरवरी मे मेरी कार का दुघटना हो गई थी
ICICILombard कम्पनी के कारकता ने मुझे बताया...
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U
unacceptable_support
Oct 28, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Regarding refund of erroneous policy no SF907144

I have recently renewed a Motor policy from ICICI Lombard bearing policy no. SF907144

It comes with gross mistakes like wrong Car model, wrong cubic capacity, wrong TP premium [because of incorrect Cubic capacity], improper IDV [because of incorrect model], incorrect phone number.

I have been with Bharti AXA General Insurance since the purchase of my car. You have all the required details.

You...
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We take your two wheeler insurance less than a year ago.
Now if we claim it you gave 10500 rupees and showrooms bill is 18000+.
How it's possible....
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R
raahuulshah
Oct 21, 2021
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Cancellation of policy not done from more than 1 month

Address: ICICI LOMBARD MUMBAI

Hello,

icicilom:[protected] refrence no - [protected] .

I am following for my refund on practically everyday from last more than 1 month, still there is no response from icici lombard end .

Everyday when i call the helpline no, every caller tells me that v have make a note to the priority executive team department and your cancellation and refund will be processed in another 24 to 48 hours...
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F
Farhan439
from Indore, Madhya Pradesh
Oct 18, 2021
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Health insurance policy not issued

Address: ICICI Lombard House 414, P.Balu Marg, Off Veer Sawarkar Marg, near Siddhivinayak Temple, Prabhadevi Mumbai-400025.

I have renewed my health insurance policy on 21st September 2021, I haven’t received the copy of policy it has been almost a month and despite sending multiple remainder they are not replying to my mails even their POC stop replying to me and answering my calls.

I am also attaching the screenshot of the payment done....
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T
Tenzing peggy Lepcha
Oct 16, 2021
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Fraud and fake

I have been asked money from the account and now they are not giving my money back i have send you the picture of the fraud account please look into it they have took a lot of money from many people...
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P
PrabhuND
Oct 13, 2021
Jun 1, 2022
This thread was updated on Jun 1, 2022
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Health insurance policy Group - Harassment during Cancellation

ICICILom:[protected] Health Policy cancellation - 4015I/IDOPD/[protected]/00/000 - To cover my wife and daughter and along with this I have requested policy for me which was rejected and the premium paid was refunded to my ICICI account from where it was funded. When I requested cancellation of the policy (the next day it was issued) of My wife and daughter I was asked to send request to customer service with cancelled cheque. I send my...
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R
Rosinante
Oct 5, 2021
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Claim number: RBUS00000018926 Claim Rejection

My phone was stolen during a journey that was insured by Lombard. The maximum claim that can be made for Loss of baggage is Rs 5000 but even for just 5k ICICI lombard has been consistently ignorant of my mails and stretched it out for more than a month, I have submitted all documents. I have even submitted the exact clause in policy that says my phone was covered, FIR, Everything asked by them and now they have rejected the policy saying...
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S
satishmanu374
Oct 4, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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reimbursement health claim not fully settled

After contineous follow up by me, result came was shocking.
I was unsatisfied by claim settled at your end.
I have borrowed money from my colleuges and family for this operation.
As a result i have to give back single penny to them.

This is my corporate policy. From start when i reached and talk to the executives of icici regarding my
Operation at bhuvika, they said not to worry - this policy also...
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R
ravi_mishra@123
from varanasi, Uttar Pradesh
Sep 30, 2021
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Medical reimbursement is still pending even after 60 days

Address: ICICI Lombard Health Care, ICICI Lombard GIC Ltd, ICICI Bank Towers, 5th Floor, Nanakramguda, Financial District, Gachibowli, HYDERABAD

Dear Sir/Madam,

It has been around 60 days but still the ICICI Lombard unable to reimburse my medical claim amount. Even I called to customer care of the company, initially they told me every thing is ok from my side & within 2-3 working days the amount will be credited but happened nothing. As per their policy, in14 working days from the date of receive of original medical docs they could reimburse the amount but in my case...
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Address: ICICI Lombard House 414, P.Balu Marg, Off Veer Sawarkar Marg, near Siddhivinayak Temple, Prabhadevi Mumbai-400025.

I have taken Health Insurance Policy for my mother in Feb 2021, I have confirmed Diabetes as pre existing disease as Mother tested diabetic in Q4 2020. Mother got Covid and hospitalized along with all of our family members during April 2021 (Second Wave) and we have very tough time and by God's grave we all got discharged. I have submitted claim (Number[protected] for reimbursement in May 2021, after supporting back and forth documents...
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Pradeep540
Sep 24, 2021
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Harassment from ICICI Lombard and ridiculous reason mentioned for rejection

Dear Sir,

I am writing this email to your department only after feeling very helpless and getting traumatized with the behaviour of my health insurer - ICIC Lomabard. Below mentioned are my policy details with the same. My wife recently got diagnosed with optic neuritis issue after taking the first dosage of vaccination and from then she's been getting treated under the super vision of Dr.Sujith at Apollo Hospital - Sheshadripuram-...
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M
mehfuz farooqui
from Mumbai, Maharashtra
Sep 21, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
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Cashless claim of 4525rs not given

Address: Mira road

ICICILom:[protected] [protected] AL number. Mahmoodullah Farooqui cashless mediclaim
Refrence detail above.
Regarding the claim number mentioned in subject line my father went under left eye catarak surgery for package mention in attached.
There was confusion between the lens amount bifurcation of 10525rs (6k in package and rs4525 separate but in claim).
Due to no recieve of approval on 16th Sept ate night...
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V
velox krishna
from Chennai, Tamil Nadu
Sep 14, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
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No Response even to IRDA

Address: Bangalore

After ICICI lomard support staffs stopped responding for and on going claim i raised a complaint with IRDA and finally taking after 45 days even then i have not got any solution to my claim. That too for a very small amount of claim the company took a hefty premium and deny to pay for the small claim . Now only i got to know IRDA is a waste department run by government of india where they cant take any action on the insurance company they...
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Vinni S
Sep 14, 2021
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Rejection Of ICICI Lombard Medical Claim

This is in reference to Insurance policy number 4015i/DOPD/[protected]/00/000 and cashless claim no.[protected] rejection.

I want to bring to your notice the way my husband Mr. Dinesh Sharma's insurance case was handled. It is extremely shocking and disappointing to see such a behaviour from ICICI inspite of maintaining very good and trustworthy relationship with the bank.


Below are some key facts,...
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9
9990243984
Sep 6, 2021
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Complaint against harassment by ICICI Lombard

I take a policy of my car No. DL 10 CJ 2289 from ICICI Lombard General Insurance on 03.12.2020 online . on 27.06.2021 i lodged claim No. MOT11122242 in ICICI Lombard they inspect my vehicle after 07 days of incident. after that they informed me that they would be investigate all the case and i provide all the documents they want. after that they give approval to start the work to Harpreet ford . when all the work of abovesaid vehicle was...
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Y
ychintu
Aug 31, 2021
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Not approval of insurance Parts

Address: Icici Lombard insurance

MY car Toyota Etios which’s policy Toyota tie up policy Icici Lombard insurance company surveyer not given approval of insurance parts n estimated value please resolve this issue, , I am Yash Mishra, [protected].
Surveyor Details -Ankit Tiwari [protected]...
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ravi prajapat
from Noida, Uttar Pradesh
Aug 30, 2021
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Fraud done by Icici lombard

Hello, my name is Suresh Kumar Prajapat . I have a xuv500. For that I purchased insurance policy from the Icici Lombard. Their executive contacted me for that. I told her that I am currently having Bajaj alliance policy and in which I am having a gps device. So please provide me the policy which includes the gps device so she send me the policy accordingly and I confirmed this before making the payment. I was told that I will get the gps...
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