Submit a Complaint
Insurance
ICICI Lombard

Icici Lombard — Referance no[protected] regarding DOB correction for policy no 4111/MPC/[protected]/01/000

I have gone thru aforesaid letter and would like to bring following points / facts to your notice, which will help you in taking necessary action.
1) Wrong DOB in the original document is because of some data entry error at your end and I should not because of any of my fault for which I don't see any reason for not correcting erroneous data.
2) During the discussion while renewing the policy, i had agreed to renew the policy only and only if the DOB is corrected and i was assured of the same correction.
3) if the DOB is not correct in my policy document that I will be depraved of any benefits, due to mismatch of DOB in my original document and that of Policy.
4) under such circumstance there are two options left.
correct the DOB
Cancel my policy and refund 100% premium amount paid by me,
since this was a precondition of my renewing the policy.
Looking forward to hearing from you soon
Was this information helpful?
No (0)
Yes (0)
ICICI Lombard customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related ICICI Lombard reviews

[Resolved]Icici Lombard - HealthShield 360 for ICICI Bank Customer[Resolved]Icici Lombard - IM-1905261 - Agent[Resolved]Icici Lombard - Negligence for repair damaged car, Claim No MOT14067245 pertains to vehicle Reg No KA02AH5695[Resolved]Icici Lombard - Health Policy Premium abnormal increase of 57% at one go for the existing customer of 15 years[Resolved]Icici Lombard - ICICI LOMBARD/Case ID # IN1300023993 and # IN13000240211
View all 1318 ICICI Lombard Reviews

Comments

Dear Hemant

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Reply
Dear Sir,

We write this with reference to your below concern regarding the correct Date of Birth.

At the outset, we regret the inconvenience caused to you.

We would like to inform you that we are working on your concerns and we will revert you maximum within 4 working days.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.
Reply
Dear Sir,

We write this with reference to your below concern registered on Twitter.

We wish to inform that your DOB in policy 4111/MPC/[protected]/01/001 is endorsed.

We value your feedback and we sincerely regret the inconvenience caused to you.

We look forward to serve you.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1318
    Pending
    0
    Resolved
    941
    View all 1318 ICICI Lombard reviews & complaints
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information