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ICICI Lombard Complaints & Reviews

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Updated: Feb 27, 2026
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ICICI Lombard reviews & complaints page 2

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C
Chatrabhuj
from Bhuj, Gujarat
Mar 23, 2024
May 2, 2024
This thread was updated on May 2, 2024
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Daily Marketing Calls for Policy Renewal Mental Torture

Address: ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323.
Website: www.icicilombard.com/?utm_source=bing_search&utm_medium=CPC&utm_campaign=Brand_Bing_Search_Prospecting_Bucket1&utm_adgroup=Brand_Core&utm_keyword=icici%20lombard&utm_device=c&utm_ad=&utm_place

My Name is CHATRABHUJ VISHANJI DHAMANI i have purchased various policies from ICICI in past through Mobile Number [protected]. Email Id: [protected]@hotmail.com. There Representatives are calling me everyday 20 to 30 times even after working hours while i am resting. I am been Mentallly tortured by them on daily basis. I have developed Depression, Anxiety and other Mental Problems from their Promotional Calls for renewal of policies. I urge...
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imranshaikh.me
from Mumbai, Maharashtra
Mar 7, 2024
Mar 13, 2024
This thread was updated on Mar 13, 2024
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HealthShield 360 for ICICI Bank Customer

Address: S/O Kalkaprasad Pardeshi, 706 B, Singgad Co. Op. Hsg. Society, Belasis Bridge, opp. Fist Market, Tardeo, Mumbai - 400034

I, Jitesh K Pardeshi age 53, in my office Sachin Gowde and Sumit Guher employee of ICICI Bank Bhat Bazaar Branch, They inform me about the ICICI Medical Insurance product i.e., Health Shield 360 Plan which is fixed premium till 60 year of age that they have committed to me and in my office so many of my colleague had purshase the policy but after completion of 1 year i got a renewal of 3 x payment i.e., 21845/- and my previous premium was...
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S
sanjaypalv
Feb 29, 2024
Mar 13, 2024
This thread was updated on Mar 13, 2024
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IM-1905261 - Agent

Address: NAVI MUMBAI

Dear Sir

I have informed I want to surrender my IM-1905261, as Icici lombard quotations are not competitive, So I am moving to Govt Insurance Cos as their rates are more competitive

But for last 6 days I am waiting for their response, they have not responded to me

Kindly advize

Regards
Sanjay Pal
[protected]...
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D
Dilisha85
Jan 19, 2024
Jan 22, 2024
This thread was updated on Jan 22, 2024
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I have lodged motor vehicle insurance claim vide claim no.MOT14271042 with ICICI Lombard GIC.

I have got message on 17.01.2024 that my claim has been settled full & final for my motor policy claim no. MOT14271042 for INR 109782/- via NEFT with transaction ID CMS[protected].

However to my utter surprise only amount of Rs 87, 183/- has been credited to my account. There is no explanation why there is short amount of Rs 22, 599/- .

I talked to Surveyor of your company who has handled my case. He was unable to give any satisfactory answer.

Requested to look into the matter and direct ICICI Lombard GIC to credit the remaining amount of Rs 27, 599/- immediately.

Pothina Prasanthi
ICICI Lombard customer support has been notified about the posted complaint.
Dear Sir/Mam, In connection to this we would like to inform you that we have noted your details from your Twitter and raised the issue to the concerned team.
I have raised my grievance at multiple levels within ICICI Lombard GIC as well in different forums but I am getting stock the concerned team is looking into issue. There is no clarity or resolution. It has been five days. I am surprised at the pace Private Sector Insurance Company is working. It seems they are leaving with me no choice but to take legal recourse. In such case I will claim damages and compensation.
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    T
    Tikendra Kumar Jangde
    Jan 18, 2024
    Jan 19, 2024
    This thread was updated on Jan 19, 2024
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    Communication address not valid

    Address: 4/C, KCS Block Sector 8, Bhilai Nagar

    Sir, So and so person is not resident on the letter sent by you, please get the communication address changed by so and so person....
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    Ayush90222
    Jan 4, 2024
    Jan 19, 2024
    This thread was updated on Jan 19, 2024
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    For health shield 360 policy 4177i/ICICI/277863508/00/000

    When I purchase policy previous year for my parents they informed ya premium 10827 will remain same till age 60 but now this year when I got mail from icici Lombard it is showing amount 43 k how can in 1 year premium can increase to 4 times. It's a fraud from company i cannot pay that much for policy 4177i/ICICI/[protected]/00/000...
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    Ayush90222
    Jan 4, 2024
    Jan 19, 2024
    This thread was updated on Jan 19, 2024
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    When I purchase policy previous year for my parents they informed ya premium 10827 will remain same till age 60 but now this year when I got mail from icici Lombard it is showing amount 43 k how can in 1 year premium can increase to 4 times. It's a fraud from company i cannot pay that much
    ICICI Lombard customer support has been notified about the posted complaint.
    I have paid 10823 previous year attaching screenshot
    I have made 10823 now it's asking 43000
    Dear Ayush, we sincerely apologize for the inconvenience caused. We've made a note of your details and will get back to you with an update on the same.
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      H
      Harish CS
      from Koratagere, Karnataka
      Oct 28, 2023
      Nov 24, 2023
      This thread was updated on Nov 24, 2023
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      Negligence for repair damaged car, Claim No MOT14067245 pertains to vehicle Reg No KA02AH5695

      Dear ICICI Team,

      Greetings of the day

      I am Nagamani GL, Harish CS is my brother, he was traveling with His friends from kolala to chinnahalli village dated on 02/10/2023,
      Unfortunately He accident by saving a man, in that our car got damaged but we all are safe, on the same day we carry our car to the nearest Ravindu Toyata showroom Tumkur, and they are not accepting the car to repair without insurance...
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      pkjnec
      from Bengaluru, Karnataka
      Aug 21, 2023
      Aug 29, 2023
      This thread was updated on Aug 29, 2023
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      Cancellation of Renewal Policy not allowed

      I have renewed policy
      3005/[protected]/02/000 and called immediately to ICICI Lombard customer support to cancel my policy as this policy is not belongs to me and due to their mistake I got link in my email from ICICI Lombard to renew this policy.

      But they are not cancelling this policy and not refunding my money

      I have made the payment and I have rites to cancel the policy within 15 days for renewal....
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      V
      VCN Mukund
      Aug 18, 2023
      Aug 29, 2023
      This thread was updated on Aug 29, 2023
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      Health Policy Premium abnormal increase of 57% at one go for the existing customer of 15 years

      Am holding a Health Insurance Policy with M/s ICICI Lombard since 9th Oct 2008 and paying yearly premium regularly. Policy No- 4128i/IHIA/83338197/09/000 issued on 27 Sep 22 for the year consisting of a premium amount of INR 24181/ PA is due for renewal early Oct 2023. Have received a renewal intimation dated 16th July 2023 on 10th August 2023 by Post. Shocked to see the revised premium at 63% higher than the present premium for INR 37935/...
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      S
      Jul 19, 2023
      Jul 22, 2023
      This thread was updated on Jul 22, 2023
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      Resolved

      We have submitted 4 nos of claim forms for flight cancellation / interruption in 2 cities i.e New York and Paris for 8th and 10th June 2023.

      We have purchased following 4 nos of policies
      1. Suket P Gohil policy No[protected] for US
      2. Suket P Gohil policy No[protected] for Europe
      3. Deepshikha S Gohil under policy No[protected] for US
      4. Deepshikha S Gohil under policy No[protected] for Europe

      We have submitted following 4 nos of claim forms

      1. Claim form for Suket P Gohil under policy No[protected]
      2. Claim form for Deepshikha S Gohil under policy No[protected]
      3. Claim form for Suket P Gohil under policy No[protected]
      4. Claim form for Deepshikha S Gohil under policy No[protected]

      Our total claim for 2 cities and 2 travellers is USD 704.3 + Euro 413.03. 44 nos of supporting documents (refer attached) were attached to put forward our case. While we received approval of only USD 206.24 which is not fair.

      I request to reassess our case and approve entire expense as claimed.
      Aug 27, 2023
      Complaint marked as Resolved 
      ICICI Lombard customer support has been notified about the posted complaint.
      Verified Support
      Jul 22, 2023
      ICICI Lombard Customer Care's response
      Dear Suket,
      We apologize for the inconvenience caused. Request you to share your contact details. We will check this from our end and get back to you with an update.
      Thanks for taking forward our complaint. Now I look forward to solving my complaint
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        S
        Shashank1234567*
        May 27, 2023
        Jun 6, 2023
        This thread was updated on Jun 6, 2023
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        Patient ID - KU[protected]
        Name - Pushpalata Singhal
        Hospital - Kokilaben Ambani Hospital, Andheri, Mumbai
        Doctor - Dr. Anshumala Shukla
        Diagnosis - Para-### repair
        Date of admission - 28/05/23

        As against Rs.3, 20, 000 estimate for the surgery, TPA has finally approved rupees 80, 000 only. Please explain reasons for deductions made at your end even before submission of final bills. In case no reply is received by this evening, ICICI Lombard will be blacklisted for unfair and malpractices, and harrassment of patients. Besides, legal action will be initiated at the cost and responsibility of ICICI Lombard. Please reply without further delay through WhatsApp: [protected] and my e-mail ID : [protected]@yahoo.com
        ICICI Lombard customer support has been notified about the posted complaint.
        Dear Shashank, we sincerely apologize for the inconvenience caused. We've made a note of your details and will get back to you with an update on the same.
        Dear Shashank. Thank you for contacting ICICI Lombard. This is with reference to your issue related to your claim on corporate policy. We request you to share us your claim details, UHID details in reply to assist you further. We appreciate your patience and assure appropriate resolution
        Dear Shashank. Thank you for contacting ICICI Lombard. This is with reference to your issue related to your claim on corporate policy. We had requested you to share us your claim details, UHID details in reply to assist you further. We hope to have addressed your issue(s) and thank you for your understanding.
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          H
          Himanshugoel01
          May 8, 2023
          May 17, 2023
          This thread was updated on May 17, 2023
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          Address: Janakpuri B1, Delhi 110058

          I prashant vats went to a function on 18 March 2023 in my car bearing no. DL2CBB8880 with my friend Brahmjeet. I vehicle came and hit my car and ran away. I raised a claim in the said ICICI Lombard company on the same day. I have submitted all the relevant documents.Now they are demanding the CCTV footages of the road and my call details, pics and videos of the accident. I have provided all the things except the CCTV footages of the road because I don't have any access and I don't think there were any cameras at the site.
          It's been more than 1.5 month and they are saying that your documents need verification. The name of the surveyor is Mr. Vishvnath, his phone number is [protected].I request you to kindly look into this matter and help me solve this matter as soon as possible.
          ICICI Lombard customer support has been notified about the posted complaint.
          Dear Himanshu,
          We apologize for the inconvenience caused. Request you to share your policy and contact details. We will check this from our end and get back to you with an update.
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            S
            suraj balodi
            from Delhi, Delhi
            May 4, 2023
            May 18, 2023
            This thread was updated on May 18, 2023
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            Re- Claim my Mediclaim Policy No-4016/149402027/04/000

            Address: [email protected]

            Dear Sir,

            I have been associated with ICICI Lombard health care under a corporate policy for the last 9 years but for the last few years, I am facing a lot of difficulties in getting the Re-claim passed by ICICI Lombard. Because it is not necessary that where I live, all the hospitals are cashless. For the last 20 days I am making rounds of ICICI emails and phone calls regarding my re-claim of Rs. 63000/- but instead of passing...
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            H
            Hemanshu Sehgal
            from Ludhiana, Punjab
            Apr 25, 2023
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            Car Insurance Claim rejection & Harassment

            Firstly, I own Toyota Liva PB10GT2689 .. 2018 model, and its denting painting and servicing is all done by Globe Toyota Ludhiana from last 5 years. And also there has never been any delay in my Payment to Insurance company suggested by Globe.

            Secondly, I lost my car keys on[protected], for which I am supposed to get insurance claim as i have paid key insurance charges and again I havn’t intimated insurance company ever before...
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            Aki@9479
            from Indore, Madhya Pradesh
            Apr 25, 2023
            Apr 29, 2023
            This thread was updated on Apr 29, 2023
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            Address: Indore

            Owner name : Akshay Porwal

            Car reg nu : MP09WG8988

            My policy nu : 3001/0/[protected]/01/000

            Claim nu : MOT1350068

            I have taken policy for car insurance from Icici lombard.

            But the company is denying full claim for my car

            The incident was happened when i was crossing the Chanakyapuri circle near Annapurna road, Indore at 16th April 6pm

            One vehicle break in front of me and i also break at same time so my car was touched with that vehicle at front side and another car also pushed back right side to my car.

            So the car got damaged at front side and right side as well.

            Company is rejecting the front claim which is inappropriate. Full claim should be settled

            Please help me with claiming my full loss
            ICICI Lombard customer support has been notified about the posted complaint.
            Apr 29, 2023
            Updated by Aki@9479
            Not resolved yet and also they paid access amount of claim
            Apr 29, 2023
            Updated by Aki@9479
            They charged access amount of claim***
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              aquatic solutions
              Apr 24, 2023
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              I have done a workmen compensation policy through ICIC Lombard, i have asked to do some changes in the policy for minimum wgaes of workers. i had also paid additional premium asked by them, but they failed to provide me the updated policy. it was very urgent as my work order was pending with a company's HR . my work order is going to be cancelled if i fail to submit the policy and face financial losses due to it. please help.

              policy no : 4010/[protected]/00/000
              ICICI Lombard customer support has been notified about the posted complaint.
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                aquatic solutions
                Apr 24, 2023
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                I have done a workmen compensation policy through ICIC Lombard, i have asked to do some changes in the policy for minimum wages of workers. i had also paid additional premium asked by them, but they failed to provide me the updated policy. it was very urgent as my work order was pending with a company's HR . my work order is going to be cancelled if i fail to submit the policy and face financial losses due to it. please help.
                ICICI Lombard customer support has been notified about the posted complaint.
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                  S
                  Shreyajain1907
                  Apr 22, 2023
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                  I contacted ICICI bank for credit card. The bank representative reached back to me and the verification process for completed and all documents submitted. They also called me twice over the next two days for more information. But later I got message that my application was rejected. I want to know why my application is rejected because they said I am eligible for the card
                  ICICI Lombard customer support has been notified about the posted complaint.
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                    B
                    banti20111983
                    from Mumbai, Maharashtra
                    Apr 19, 2023
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                    मेरा गाड़ी जो उप४४ज५८८४ था उसका चोरी हो गया ता २००७ में जिसका इन्शुरन्स आईसीआईसीआई लोबार्ट्स के साथ हुआ था जिसका केस अभी सुल्तानपुर कंजूमर फॉर्म में पेंडिंग है कहानी यशी है इन्शुरन्स कपंनी ने बिना कुछ ढेके इन्शुरन्स ने नो क्लेम कर दिया और इससे मेरे पापा जी को बहुत टेशन हो गया जिसके के वजह से बहुत बीमार रहने लग गए और २०१६ में उनका स्वर्ग हो गया अगर आप लोगो से हो सके तो आप लोग मेरा पेश दिला दीजिये
                    अमरेंद्र सिंह
                    ९८१९९५३४०६
                    [protected]@GMAIL.COM
                    ICICI Lombard customer support has been notified about the posted complaint.
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