Claimed

ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
Complaints 1318
Resolved
941
Unresolved
377
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Lombard

Having problems with ICICI Lombard?

File a complaint and get it resolved by ICICI Lombard customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Lombard
Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Moinuddin00
from Dibrugarh, Assam
Mar 26, 2023
Apr 7, 2023
This thread was updated on Apr 7, 2023
Report
Copy

Request to NOC

Address:chaul khowa,po-lahaol,dist-dibrugarh
Website:peronal issue

Hi Team,
I am moinuddin ahmed. I am working with ICICI Lombard as an agent But now I am not able to do work because of my personal issue.
So kindly provide my Noc.
My License Number is POSD00000306
And Pan Number is CEDPA4099G.

Regards,
Moinuddin Ahmed
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shanks1402
from MUMBAI, Maharashtra
Mar 21, 2023
Apr 7, 2023
This thread was updated on Apr 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet received even after 15 months. Unprofessional and Irresponsible behaviour

"I, Sushil Agarwal, had taken a Property Insurance Policy no. 1015/[protected]/00/000, but due to an issue of tenure I had to take another Policy No. 1015/[protected]/00/000." Amount being Rs. 5000/- (Rupees Five Thousand Only)

This was the above mail I had written them on 17.12.2021 for cancellation of the policy and refund of my amount.

Till date I have not yet received the amount and the people who were responsible...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raut praju
from New Delhi, Delhi
Mar 6, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
Report
Copy

Remove my pan card IRDA portal

My Name Is Prajakta Krunal Raut, I was Joined as agent in ICICI Lombard on 2022, but now I got a good job in other Insurance Company. I don't want to continue in this company so please remove my pan form agent. Waiting for your response. I was also receive company NOC
My pan no - DXXPR9047B
My POSP code - POSD00000007...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kunalsharda68
Mar 4, 2023
Mar 9, 2023
This thread was updated on Mar 9, 2023
Report
Copy

Claim reputed without investigation

Address:FARIDABAD

Dear Team

Kunal this side from faridabad, I was purchased my car policy from icici Lombard against policy no 3001/[protected]/00/000 of my car number HR51BU4719..
I was raised a claim on dated 05/02/2023, also the car was picked up by TCS Maruti Sarai Faridabad due to my vehicle is damaged by a small accident..
But the claim has not settled till yet due to they are arguing to I'm using my personal vehicle to commercial...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonu Khobragade
Feb 23, 2023
Feb 25, 2023
This thread was updated on Feb 25, 2023
Report
Copy

Amount debited but haven't received policy even after 30 days

Hi,

I have requested my icici health policy renewal, after which the premium amount was debited from my account on 29th January 2023.
It's been 25 days now and I still haven’t received my policy yet. When raised another complaint with the Lombard team they are saying that they cannot find the successful transactions. For this, I have provided success amount debit proofs multiple times but still, there’s no resolution.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nurul Aja
Feb 21, 2023
Mar 2, 2023
This thread was updated on Mar 2, 2023
Report
Copy

Harassment for renew of policy

Address:B-446/6 Nehru vihar, Dayal Pur, New Delhi

Sorry to say, But I have done a big mistake in my life to go with ICICI Lombard. I am doing continuous followup with you guys for the last 20 days for a small renewal solution.

My policy No is 4128i/iHA/[protected]/05/000 and it’s going to expire on 7th Feb I renewed this on 2nd Feb. more than 10 times, I called support but did not get any solution yet. Everyone passed the ball to support, service, and quality but no one gave...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Ashok Podder
from New Delhi, Delhi
Feb 18, 2023
Feb 19, 2023
This thread was updated on Feb 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair of damaged car under Maruti Insurance

My Maruti Suzuki IGNIS Delta Diesel Car bearing no.
WB40AH7309 coverd under Maruti Insurance Policy no.
3001/MI[protected]/00/000 (Period of Insurance from 12-Jul-2022 to
11-Jul-2023) met with an accident on 29.12.2022 wherein passengers
were also injured.
After a bit recovery the vehicle was brought to NEXA Repair shop (SWG)
at Durgapur with the help of Recovery Van on 15/01/2023.
After much...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Josna Begum
from Goalpara, Assam
Feb 1, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
Report
Copy

Release my PAN from ICICI Lombard

I joined in ICICI Lombard insurance company last year but I didn't dealing with customer better so now I decided not to work more and I have started self business at my own native.Kindly release my PAN .
Name Josna Begum
Mail. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Josna Begum
from Goalpara, Assam
Feb 1, 2023
Report
Copy

Pan release

Deal my pan shortly as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
grandestilo
from Kolkata, West Bengal
Jan 18, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
Report
Copy

Error in cubical capacity provided on insurance copy

Address:Kolkata, West Bengal

Hi I have purchased a car insurance from ICICI Lombard and the details are as follows:

Policy Number : 3001/[protected]/00/000
Policy Start Date :[protected]
Policy End Date :[protected]
Premium Amount (₹) : 3087/-
Previous policy: DCAR[protected]/00 (ACKO)

I have provided my previous year ACKO policy copy and its clearly mentioned 1061 CC but I received the new policy with 998 CC...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin 30
from Kolkata, West Bengal
Jan 11, 2023
Jan 14, 2023
This thread was updated on Jan 14, 2023
Report
Copy

Harassment for renew of policy

Dear sir,

Received many call from ICICI Lombard Karol Bag Branch ([protected] and[protected]) even I deny for many time for the same.
It is creating harashment with call from different different number.

Kindly help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogesh2309
from Rewari, Haryana
Jan 7, 2023
Mar 4, 2023
This thread was updated on Mar 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor car insurance claim reject

Motor insurance complaints(CLAIM NO- MOT[protected] policy no-3001/HI[protected]/00/000

I own Hyundi vehicle HR81B4023 nios which I bought for this last year in February..and mishap occur with my vehicle on 20th NOV 2022 at 8:30pm. which practically body damage and engin is absolutely same and working just the body got damaged..next just my vehicle handover to body shop with all reports after that guarantee cycle start with bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bera Chiranjib
Dec 31, 2022
Jan 7, 2023
This thread was updated on Jan 7, 2023
Report
Copy

ICICILom: 9301220229852 - Re: Rejection Claim Number 220202506125-1 - CHIRANJIB BERA

Address:ICICI Bank Tower, Plot No 12, Financial District, Nanakram Guda, Gachibowli, Hyderabad – 500032, Telangana

Sir,

Could you tell me what my pending bill pay bill status is you did not respond clearly.

please reply clearly within 48 hrs otherwise I have to complain to the Indian consumer forum?

Reminder : 3

I did not receive any below-mentioned pending amounts and also attached a new bill.

PLEASE CHECK PENDING AMOUNT Rs(4811.97-2195.0) =Rs 2616.97/- AS PER ATTACHED BILL.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bera Chiranjib
Dec 31, 2022
Report
Copy

Claim Number 220202506125-1 - CHIRANJIB BERA

Address:ICICI Bank Tower, Plot No 12, Financial District, Nanakram Guda, Gachibowli, Hyderabad – 500032, Telangana

Sir,
Could you tell me what my pending bill pay bill status is you did not respond clearly.
please reply clearly within 48 hrs otherwise I have to complain to the Indian consumer forum?

Reminder : 3
I did not receive any below-mentioned pending amounts and also attached a new bill.
PLEASE CHECK PENDING AMOUNT Rs(4811.97-2195.0) =Rs 2616.97/- AS PER ATTACHED BILL.. which is still pending.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naikmv1980
from Pune, Maharashtra
Dec 7, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hypothecation of Property Insurance Policy No. 1001/199759347/00/000

Address:Pune

Hi,
I have transferred my home loan from PNBHFL to SBI. My property insurance policy is of ICICI Lombard with Policy No. 1001/[protected]/00/000. I has to hypothecate this policy to SBI.

Initiate I raised required on 29 sept 22 for hypothecation but the customer care said on 30 sept to contact my relationship manager. As my earlier relationship manager was not reachable, Mr. Bambale from ICICI Lombard called me on 4th...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishtiaqm
Nov 25, 2022
Nov 27, 2022
This thread was updated on Nov 27, 2022
Report
Copy

Car insurance policy

Dont purchase ICICI lombard motor insurance policy, this company having very bad service and providing fake information untill you purchase the policy. I am suffering to claim insurance for my CAR damages. Dont purchase ICICI insurance policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kaleeltk
Nov 19, 2022
Nov 20, 2022
This thread was updated on Nov 20, 2022
Report
Copy

ICICI Lombard Auto Insurance problem

My honda activa got accident so i given to Kanchana Honda Mangalore for the repair, i given my vehicle on 5.11.2022 still date its not repaired and after many followups i am getting stupide excuses saying that ICICI Lombard people are not responding t Kanchan honda for the claim, yester day i got a call from the Auto agency saying that it will take 15 day more time.

I really wonder i was having insurance with cholamandalam...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devji Shamji
from Mumbai, Maharashtra
Nov 17, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
Report
Copy

Airline cancellation Claim US$ 1000 pending against Trip Cancellation And Interruption.

Address:ICICI Lombard General Insurance Co. Ltd. ICICI Bank Tower Plot 12Financial Distrtct Nanakram Guda, Gachibowli Hyderabad 500032.bharti-axagi.co.in
Website:[email protected]

Claim for Policy S.9839673 dtd. 26.04.2018 SMART TRAVELLER INSURANCE GOLD PLAN issued by Bharti AXA now taken over by ICICI Lombard since[protected].
I had booked 3 air tickets self, wife and daughter Mumbai to Kuala lumpur to Sydney. Air Asia flight was scheduled to depart on[protected] but was cancelled due to operational reasons. I immediately lodged compaint with Bharti AXA but claim was not settled.
With great difficulties...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
G
gkn06
Nov 7, 2022
Nov 11, 2022
This thread was updated on Nov 11, 2022
Report
Copy

Refund of Cancelled Policy

Dear Team

I have taken health insurance for my parents on September. I made the payment on September 20th 2022. They delayed it very long to provide me the policy document. They asked me to cancel the policy due to backend issue from their side. So raised cancellation on October 1st 2022. They didn't refunded my money back. It's been more than a month.

Till now I was asked to wait for 2/3 working days. No other...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SZZ
Nov 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bharti AXA health insurance changed to ICICI lombard after merger

I was informed that my Smart health optimum policy by BhartiAXA (ESC/Q0129050/2C/10) is changed to ICICI Lombard insurance policy
(4190i/SHIPV/[protected]/00/000) but it will have the same benefits with an increased premium as approved by IRDAI.
The premium increased by more than 100% (from 4112 in 2020 to 8771 in 2021 to 9816 in 2022)
My benefits under the Smart health optimum policy had 5 lacs additional insurance for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy