ICICI Lombard Complaints & Reviews

Am holding a Health Insurance Policy with M/s ICICI Lombard since 9th Oct 2008 and paying yearly premium regularly. Policy No- 4128i/IHIA/83338197/09/000 issued on 27 Sep 22 for the year consisting of a premium amount of INR 24181/ PA is due for renewal early Oct 2023. Have received a renewal intimation dated 16th July 2023 on 10th August 2023 by Post. Shocked to see the revised premium at 63% higher than the present premium for INR 37935/...

We have submitted 4 nos of claim forms for flight cancellation / interruption in 2 cities i.e New York and Paris for 8th and 10th June 2023.

We have purchased following 4 nos of policies
1. Suket P Gohil policy No[protected] for US
2. Suket P Gohil policy No[protected] for Europe
3. Deepshikha S Gohil under policy No[protected] for US
4. Deepshikha S Gohil under policy No[protected] for Europe

We have submitted following 4 nos of claim forms

1. Claim form for Suket P Gohil under policy No[protected]
2. Claim form for Deepshikha S Gohil under policy No[protected]
3. Claim form for Suket P Gohil under policy No[protected]
4. Claim form for Deepshikha S Gohil under policy No[protected]

Our total claim for 2 cities and 2 travellers is USD 704.3 + Euro 413.03. 44 nos of supporting documents (refer attached) were attached to put forward our case. While we received approval of only USD 206.24 which is not fair.

I request to reassess our case and approve entire expense as claimed.

Patient ID - KU[protected]
Name - Pushpalata Singhal
Hospital - Kokilaben Ambani Hospital, Andheri, Mumbai
Doctor - Dr. Anshumala Shukla
Diagnosis - Para-### repair
Date of admission - 28/05/23

As against Rs.3, 20, 000 estimate for the surgery, TPA has finally approved rupees 80, 000 only. Please explain reasons for deductions made at your end even before submission of final bills. In case no reply is received by this evening, ICICI Lombard will be blacklisted for unfair and malpractices, and harrassment of patients. Besides, legal action will be initiated at the cost and responsibility of ICICI Lombard. Please reply without further delay through WhatsApp: [protected] and my e-mail ID : [protected]@yahoo.com

I prashant vats went to a function on 18 March 2023 in my car bearing no. DL2CBB8880 with my friend Brahmjeet. I vehicle came and hit my car and ran away. I raised a claim in the said ICICI Lombard company on the same day. I have submitted all the relevant documents.Now they are demanding the CCTV footages of the road and my call details, pics and videos of the accident. I have provided all the things except the CCTV footages of the road because I don't have any access and I don't think there were any cameras at the site.
It's been more than 1.5 month and they are saying that your documents need verification. The name of the surveyor is Mr. Vishvnath, his phone number is [protected].I request you to kindly look into this matter and help me solve this matter as soon as possible.

Dear Sir,

I have been associated with ICICI Lombard health care under a corporate policy for the last 9 years but for the last few years, I am facing a lot of difficulties in getting the Re-claim passed by ICICI Lombard. Because it is not necessary that where I live, all the hospitals are cashless. For the last 20 days I am making rounds of ICICI emails and phone calls regarding my re-claim of Rs. 63000/- but instead of passing...

Firstly, I own Toyota Liva PB10GT2689 .. 2018 model, and its denting painting and servicing is all done by Globe Toyota Ludhiana from last 5 years. And also there has never been any delay in my Payment to Insurance company suggested by Globe.

Secondly, I lost my car keys on[protected], for which I am supposed to get insurance claim as i have paid key insurance charges and again I havn’t intimated insurance company ever before...

Owner name : Akshay Porwal

Car reg nu : MP09WG8988

My policy nu : 3001/0/[protected]/01/000

Claim nu : MOT1350068

I have taken policy for car insurance from Icici lombard.

But the company is denying full claim for my car

The incident was happened when i was crossing the Chanakyapuri circle near Annapurna road, Indore at 16th April 6pm

One vehicle break in front of me and i also break at same time so my car was touched with that vehicle at front side and another car also pushed back right side to my car.

So the car got damaged at front side and right side as well.

Company is rejecting the front claim which is inappropriate. Full claim should be settled

Please help me with claiming my full loss

I have done a workmen compensation policy through ICIC Lombard, i have asked to do some changes in the policy for minimum wgaes of workers. i had also paid additional premium asked by them, but they failed to provide me the updated policy. it was very urgent as my work order was pending with a company's HR . my work order is going to be cancelled if i fail to submit the policy and face financial losses due to it. please help.

policy no : 4010/[protected]/00/000

I have done a workmen compensation policy through ICIC Lombard, i have asked to do some changes in the policy for minimum wages of workers. i had also paid additional premium asked by them, but they failed to provide me the updated policy. it was very urgent as my work order was pending with a company's HR . my work order is going to be cancelled if i fail to submit the policy and face financial losses due to it. please help.

I contacted ICICI bank for credit card. The bank representative reached back to me and the verification process for completed and all documents submitted. They also called me twice over the next two days for more information. But later I got message that my application was rejected. I want to know why my application is rejected because they said I am eligible for the card

मेरा गाड़ी जो उप४४ज५८८४ था उसका चोरी हो गया ता २००७ में जिसका इन्शुरन्स आईसीआईसीआई लोबार्ट्स के साथ हुआ था जिसका केस अभी सुल्तानपुर कंजूमर फॉर्म में पेंडिंग है कहानी यशी है इन्शुरन्स कपंनी ने बिना कुछ ढेके इन्शुरन्स ने नो क्लेम कर दिया और इससे मेरे पापा जी को बहुत टेशन हो गया जिसके के वजह से बहुत बीमार रहने लग गए और २०१६ में उनका स्वर्ग हो गया अगर आप लोगो से हो सके तो आप लोग मेरा पेश दिला दीजिये
अमरेंद्र सिंह
९८१९९५३४०६
[protected]@GMAIL.COM

Hi Team,
I am moinuddin ahmed. I am working with ICICI Lombard as an agent But now I am not able to do work because of my personal issue.
So kindly provide my Noc.
My License Number is POSD00000306
And Pan Number is CEDPA4099G.

Regards,
Moinuddin Ahmed
[protected]...

"I, Sushil Agarwal, had taken a Property Insurance Policy no. 1015/[protected]/00/000, but due to an issue of tenure I had to take another Policy No. 1015/[protected]/00/000." Amount being Rs. 5000/- (Rupees Five Thousand Only)

This was the above mail I had written them on 17.12.2021 for cancellation of the policy and refund of my amount.

Till date I have not yet received the amount and the people who were responsible in this case are not answering my calls now. Are these people absolute cheaters?

I would like to file a complaint on the ICICI Lomabard and its employees for unprofessional behaviour. I have tried contacting them more tahn 100 times, but these people are bloody shameless.

People against whom strict action should be taken are -
Arnab Roy & Abhishek Sen

I would hereby like to file a compalint for refund of the amount Rs. 5000/- along with interest at 36% per annum from the date on which I had first made the reuest for refund, i.e. 17.12.2021

Also, the compensation for mental agony for Rs. 10, 000/-

Attached are the screenshots of the mails I have sent to the company, nodal officers and ombudsman, still the case is not resolved.

My Name Is Prajakta Krunal Raut, I was Joined as agent in ICICI Lombard on 2022, but now I got a good job in other Insurance Company. I don't want to continue in this company so please remove my pan form agent. Waiting for your response. I was also receive company NOC
My pan no - DXXPR9047B
My POSP code - POSD00000007

Dear Team

Kunal this side from faridabad, I was purchased my car policy from icici Lombard against policy no 3001/[protected]/00/000 of my car number HR51BU4719..
I was raised a claim on dated 05/02/2023, also the car was picked up by TCS Maruti Sarai Faridabad due to my vehicle is damaged by a small accident..
But the claim has not settled till yet due to they are arguing to I'm using my personal vehicle to commercial use, how is this possible this is my personal vehicle I'm use it by myself only its a single hanged personal vehicle in which have installed OBD for live tracking.. You can check it out the running which is maximum running in local area than how they can say thia stupidity argues.. Also if you want to file a investigation for the same my consent is okay for the same if by anything else you can find out this vehicle is running as commercial activities you can do anything you want but need the investigation nd close the same on priority..
I'm doing job also have a video recording for my car using every time nd date I'm sel[censored]sing my car for my personal use or my family use not for commercial activities..
I'm really getted frustrated with this daily argument & I'm not so much rich for paid this dent thats why I'm insured my car with zero dept..
This complaint is my last hope pls do something & raise the investigation please..
Please do the needful on top most priority.. If you want anything from myself you can let me know I'll provide to you for the same..

Your earliest reply is highly appreciated..

Hi,

I have requested my icici health policy renewal, after which the premium amount was debited from my account on 29th January 2023.
It's been 25 days now and I still haven’t received my policy yet. When raised another complaint with the Lombard team they are saying that they cannot find the successful transactions. For this, I have provided success amount debit proofs multiple times but still, there’s no resolution.
My current policy expires on 4th February.
I haven’t got my renewed policy.

Policy Details and Transaction Number:

Policy no: 4128i/HSHA/[protected]/00/000
Insured Members: 1
Due date: 5/2/2023
Authorization Code:
T58881
Reference Number:
75105173030002968625930
Merchant ID:
ICICILRZCYBSRZR

Sorry to say, But I have done a big mistake in my life to go with ICICI Lombard. I am doing continuous followup with you guys for the last 20 days for a small renewal solution.

My policy No is 4128i/iHA/[protected]/05/000 and it’s going to expire on 7th Feb I renewed this on 2nd Feb. more than 10 times, I called support but did not get any solution yet. Everyone passed the ball to support, service, and quality but no one gave me a solution.

Please advise how I can get the solution if I need to take another way. Please let me know.

Today I discussed this with Madura regarding the same and she confirm Swati is working on it and she will call me back but I have not got any call from her. I am really very surprised on ICICI lombard support.

My Maruti Suzuki IGNIS Delta Diesel Car bearing no.
WB40AH7309 coverd under Maruti Insurance Policy no.
3001/MI[protected]/00/000 (Period of Insurance from 12-Jul-2022 to
11-Jul-2023) met with an accident on 29.12.2022 wherein passengers
were also injured.
After a bit recovery the vehicle was brought to NEXA Repair shop (SWG)
at Durgapur with the help of Recovery Van on 15/01/2023.
After much follow ups the Insurance-Repair team at SWG, Durgapur could
prepare one estimate for repairing of the vehicle after the inspection
of the car by the Surveyor / Claim Manager appointed by the Insurance
Co.
Considering the liability of the Insurance Co. is limited to 75% of
the vehicle's IDV of Rs. 285577.00 i.e., maximum of Rs. 214182.00, I
agreed / confirmed to pay the balance amount of repair charges beyond
Rs. 214182.00.
Understanding from reliable sources it has been learnt that the
estimated amount which was submitted for approval from Insurance Co.
was much lower than the liability limit of the Insurance Co.
As communicated to me that the Insurance Co. is all set to settle the
claim as Total Loss, I disagreed and requested to get my car repaired
up to the mark with realisation of the balance amount from me as
above.
As I have been owning/driving/using Maruti Car since 1996 (Maruti 800
: WB02C0321 - Maruti Wagon R : WB38L5005 - Maruti ZEN Estilo :
WB38V7930 - Maruti IGNIS : WB40AH7309) and is very much fond
of/habituated/conversant/tuned with the existing car under reference,
I very much desire to get back this car fully repaired.

I joined in ICICI Lombard insurance company last year but I didn't dealing with customer better so now I decided not to work more and I have started self business at my own native.Kindly release my PAN .
Name Josna Begum
Mail. [protected]@gmail.com

Deal my pan shortly as soon as possible