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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential Life Insurance Phone Numbers

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+1 860 266 7766
141
90
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+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 36

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S
shravani patole
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issued less surrender amount against policy

Address:Mumbai City, Maharashtra

I have surrender ICICI Prudential Secure Plus (UIN: 105L025V01), Policy Number 00883121 on 12/12/2013 at the ICICI Prudential Mumbai Amboli Branch. Concern was raised multiple times to ICICI Prudential representatives regarding less amount issued to me for mentioned surrender policy. And everytime I get their following standard response; [protected] This is ICICI Pru response:- Guaranteed Surrender Value = 35% of [All premiums...
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M
ms69175
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on premium payment

Address:Thane, Maharashtra

I took a loan from DHFL and while taking the loan it was told that it’s compulsory to take a Home Assure insurance policy of the opposite party. I was informed that as per the scheme of the policy, on purchase of policy i would get lot of benefits. Believing these words to be true, i made a payment of Rs 15028/- against policy no. 14728902 to the opposite party. After purchasing the policy, the complainant received a message/mail from the...
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V
vijay2189
from Budhana, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of interest charge

Address:New Delhi, Delhi

My policy no is 15584303 name of veena sahetia. Company ne meri policy per 15000 se bh jyada ka interest lgaya hai mene company ko interest waive krne ko bola hai lekin yh mujhe pareshan kar rahe hain kbhi bolte hain jhan se policy krwai hai wahan jao kbhi mna kr dete hain aur bol rahe hain 31st may tk premium nh bhara toh policy terminate kr denge...
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V
vikram Ghosh
from Patna, Bihar
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Transfer of my PF mount

My prevous employer ICICI PRUDENTIAL LIFE INSURANCE, Bombay has informed me that they have sent a cheque for RS97772.00 against my pf no. MH/BAN/49598/558603to RPFC, DWARIKA, NEW DELHI on 15.7.2013 with a request to trasnfer the amount to my second emplyer M/S Unitech Wreless Tamilnadu p ltd epf no DL/937123/1353.But sorry to inform you that till today same has not been transferred.. My present employer is D.B. CORPARATION LTD. (DAINIK BHASKAR)...
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G
gandepalli
from Mumbai, Maharashtra
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CANCELLATION OF ICICI-PROUDENTIAL LIFE INSURANCE NO.19175656

I SEND A MAIL TO [protected]@iciciprulife.com FOR CANCELLATION OF ABOVE POLICY FOR THE REASON AS I HAVE ONLY FOUR YEARS OF SERVICE AND I UNABLE CONTINUE THE POLICY FURTHER. STILL I AM RECEIVING ABOUT THE PAYMENT OF PREMIUM. KINDLY CANCEL THE POLICY AND KIDLY REFUND THE AMOUNT AS EARLY AS POSSIBLE G V SATYANARAYANA 18-27-15 BALACHERUVU PEDA GANTYADA VISAKHAPATNAM MOBILE: [protected]...
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Address:Chennai, Tamil Nadu

Dear Sir/Madam, I am living in Chennai. Issue Explanation: During the Month of November 2014, I planned to invest money in life Insurance and enquired about ICICI Prudential. After that, Chennai ICICI Prudential Life Insurance Field Service Employee Mr. Babu called me frequently and canvassed about the PLAN continuously. Another person from ICICI Prudential Life Insurance Sales Department Mr.Vijay also called me every day and...
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T
Tara Varghese
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no communication

I hold a policy[protected] with a commencement date of 08/05/2010, with a 1 lakh premium annually, I have already paid Rs. 3lakhs so far, we have been away from the country for the past 2 years, I would like to know the value of this policy now and when will I be able to close this, I don't want to continue paying this amount anymore, I have tried contacting your office several times but fail to get through, request you to please send me...
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K
kishor atavankar
from Mumbai, Maharashtra
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Non Receip of Polocy No 19142762

Dear Sir, I would like to inform you that, i have been touch with ICICI Bank from 2000 my account No.[protected]. have never face any problem from you. but this time... by the way. i have not received my policy number 19142762 along with my payment receipt till date. I received SMS that it was sent to my my address on 10th Feb 2015. Moreover, you have sms me that the welcome kit has been develvd on this mail id [protected]@yahoo.co.in...
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O
omanohar
from Hubli, Karnataka
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want to convert policy into paid up

Address:Bangalore, Karnataka

Name = Manohar Prasad Joshi ICICI pru whole life policy No[protected] It’s more than a month i sent the questions, I am fed up, what the hell are you are doing? I need reply to my questions. I want to convert my policy into "paid up". I have sent email and have not got response till now after 40 days. I want to know what is the bonus accrued till now in last 4 years If I continue the policy as paid up and do not pay any new premiums,...
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S
smb23.86
from Nashik, Maharashtra
Jan 24, 2022
This thread was updated on Jan 24, 2022
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NEED TO KNOW EXACT PF NUMBER

Address:Mumbai City, Maharashtra

Dear Sir/Mam I was working with the icici prudential for 1 year & in my salary slip my pf account is mention as my employee id i.e. 562053. but while checking on epfo site this is showing as invalid. So please provide me exact pf number with establishment code. Regards Subhash Burade Employee ID: 562053...
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T
thinkpositive91
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surrender document misplaced, again asked to be submitted, wrong NAV considered, Loss to us

Address:Mumbai City, Maharashtra

Name Trupti Pandit Policy Number 06125911 Documents submitted to surrender the policy as there is some payment to be done to builder the same was submitted on 13/04/2015. Document misplaced by Mulund branch, requested to resubmit again. Ensured NAV of 13th will be considered still wrong amount credited. Daily followup with branch they verbally informed remaining amount will get credited in 2-3 days, but no response on mail also this should...
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G
gandepalli
from Mumbai, Maharashtra
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CANCELLATION OF POLICY NO.. 19175656 PLAN: ICICI Pru Savings Suraksha-LP

Address:Visakhapatnam, Andhra Pradesh

I SEND A MAIL TO [protected]@iciciprulife.com FOR CANCELLATION OF ABOVE POLICY FOR THE REASON AS I HAVE ONLY FOUR YEARS OF SERVICE AND I UNABLE CONTINUE THE POLICY FURTHER. STILL I AM RECEIVING ABOUT THE PAYMENT OF PREMIUM. KINDLY CANCEL THE POLICY AND KIDLY REFUND THE AMOUNT AS EARLY AS POSSIBLE G V SATYANARAYANA 18-27-15 BALACHERUVU PEDA GANTYADA VISAKHAPATNAM MOBILE: [protected]...
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DKBiswas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of policy No:19243512

Address:New Delhi, Delhi

Dear Sir, I would like to inform you that i have not received my policy number:19243512 along with my payment receipt till date. I received SMS that it was sent to my my address on 9th April. Moreover, you have recorded my email ID wrong, it should be; [protected]@yahoo.co.in and [protected]@yahoo.com. Kindly look into this & arrange to send my policy as well as receipt to my address which is as follows: Dr.Jyotirmoy Biswas L421, Sarita...
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K
Kalpana Shah
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redemption payment after 10 working days

Address:Mumbai City, Maharashtra

Hi, I have submitted my policy number 13401483 with ICICI Prudential Life for redemption on 13th April 2015. I am told that said policy will be redeemed at NAV as on 13th April but payment will be done after 10 working days. Why they are using my mondey for 10 working days free of cost? They should not take more than 3 days to refund. Please register my compliant....
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R
redressal123
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cheating and fraud

Address:Mumbai City, Maharashtra

I was visiting the Santacruz west, Indraprastha, Linking Road ICICI branch to do some account formalities in July 2014. As I was about to leave, I was approached by the agent Mr Dhananjay and the lady at the desk Ms Jyoti to enrol for the elite life 2 policy maximiser V option. Despite repeatedly asking if there are any charges, they kept saying no there are no charges and the policy can be discontinued any time without any penalty. I was...
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S
sankalp.taurus
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI PRU Policies - Clarity Needed

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello Team, I have two ICICI Pru Polcies, i want to understand there benefits and concerns if i discontinue them now. Details - 1. ICICI Pru Assure Wealth - Plus (Policy #[protected] 2. ICICI Pru Guaranteed Savings Insurance Plan (Policy #[protected]...
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S
Sharad16780
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Last Premium Reciept

Address:New Delhi, Delhi

Life Assured's Name: Sharad Kaushik Policy No.: 00191845 . PREMIUM RECEIPT NOT RECEIVED SO FAR. PAID ABOVE POLICY PAYMENT. REGRET ICICI PRUDENTIAL LIFE INSURANCE HAS NOT SENT PREMIUM RECEIPT AS ON DATE INSPITE OF SEVERAL REMINDERS OVER PHONE TO THEIR CUSTOMER CARE DIVISION . they also not sent receipt by speed post as requested to them very often.. Sharad Kaushik MOBILE NOS. [protected] E-MAIL: [protected]@gmail.com...
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A.V.Naheswara rao
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please tell me my policy detailsNO.10475243

Address:Krishna, Andhra Pradesh

one day one person calling from hyderabad he said that You taken Icici ulip policy no10475423 that is very poor ferformance way that policy continue that person said please taken another policy aegon religare after that icici policy stop within two months you take a bouns he also says that aegon religare, icici prulife insurance and time of india these are combined . so give policy details and chect and bank details, personal details another...
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D
dharmu9436
from Mumbai, Maharashtra
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Loss of approx Rs 4400

Address:Ludhiana, Punjab

I surrendered my policy[protected] on 4.3.3015 but the same was sold on 10.3.2015 due to negligence on part of ludhiana, firozepur branch employee.Due to This I suffered loss of Rs. 4400 approx as it was share market based policy.I registered complaint some 15 days back(Ref[protected] but despite assurance that I will be given the amount I have not got a single penny.efforts are made to hide the mistake of their employee.Should we suffer because...
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Address:Nagpur, Maharashtra

Myself Sunil from Nagpur holding NRE account in ICICI, recently surrendered ICIC prudential policy by 26th Feb, where time of surrender counter person told me current NAV value was 17.02 & fund value and told shall receive cheque by next 9 days. But after 13 days they told that cheque came & need to credit in respected NRE account. Upon that Mr. Vaibhav, Branch Manager of Dharmpeth branch called to receive cheque with repatriation...
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