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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential Life Insurance
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ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 51

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R
Ramesh Dommeti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreclosure Cheque Received without information - Poor Service

Address:East Godavari, Andhra Pradesh

I, Ramesh Dommeti am invested an amount of Rs.15000/- ICICI Prudential under LifeStage Pension Policy.

Because of my financial problems, I could not able to pay the next installment & want to continue the invested policy amount for future growth.

I have received a Foreclosure Cheque for an amount of Rs.3542.71 from ICICI Prudential without applying for the same & Current Value o[censored]nits under my Policy...
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D
dokania
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy wrongly issued

Address:West Delhi, Delhi

Ref: Policy no. : 08250445,13405368,13400823,13434929

I have given three cheques of Rs. 7,500/- each for the premium due for my policy 08250445 to the agent. But the company has issued me the three new policy numbering 13405368,13400823 &13434929 of Rs.7500/- monthly premium.
As I received the first two policy, I asked the agent immediately to cancel the policy. He taken the two policy saying that the policy has...
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Abhro Sinha1
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect and Excess Amount Debited for Policy Number 00595652‏

Address:New Delhi, Delhi

Hi,

I have a life insurance policy (nbr[protected] against which an amount of Rs. 6486 is being debited from my saving bank account number (00xxxxxx82) without my concern and intimation. Which is indeed a criminal act and not at all acceptable.
Though the plan and the amount debited for my premium policy is monthly based and speaking to the call centre people they argued that I have made an agreement on 21st December...
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Arpit K Goel
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposited surrendered policy amount to someone else account

Address:Moradabad, Uttar Pradesh

ICICI COMPLAINT

DEAR SIR,This complaint is being sent to-

REGD OFFICE
ICICI PRUDENTIAL LIFE INSURENCE CO. LIMITED TOWERs,1089,Appasaheb Marathe Marg,Prabha Devi,Mumbai-400025,INDIA

I surrendered policy no.[protected] via Kashipur Branch, UP ) with a cancelled cheque as account no proof ( correct ICICIC bank a/c no[protected] but ICICI Prudential Moradabad, UP branch has transferred...
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p chandra
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non issue of documents

Address:Sonbhadra, Uttar Pradesh

sir
sub: Refund of my Rs.35000.00
with reference to the above, I am not interested to the policy. please I refund my amount of Rs.35000.00 for releasing the bonus amount of Rs 125000.00 released by CWG for which a cheque of Rs.35000.00 along with my details were collected by the document collector as per the so called fund managers of Delhi/Varanasi bearing mobile nos. [protected], [protected], [protected], [protected],...
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R
radha1953
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Prompt annuity payments

Address:Maharashtra

I have annuity Policy No: 11486154 from the icici Prulife company after subscribed to FOREVER policy for a fixed Period. It was nice to see this company service till the policy expired for annuity. I used to get prompt reply to querry, reminders for payment, receipts etc. But when the annuity policy was issued for the first due date 22 Feb 09 payment to be done in march'09, the real devil in this company could be noticed. I had given...
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R
ranatuka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kalyani Branch not accepting full surrender

Address:North 24 Parganas, West Bengal

They are not accepting full surrender and utilizing my money for their profit. Today it is the third time that they have refused to accept the full surrender asking for age proof (each time they asked for different document). After getting rejected for two times with different documents demanded by them I raised a complaint 28953634 on 9th December 2010 and from there the customer care told me that they have taken a note against the branch...
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arvind.majhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund amount is not transferred after surrender of policy

Address:Pune, Maharashtra

Hi,

This is really a question of trust and commitment which ICICI had made. I had taken a policy "ICICI Life Time Gold - (Policy Number[protected] three years back which I surrended on 4th Dec. 2010.

At the time of surrender I was advised that a I will receive a confirmation call and fund amount will be transferred to your account within 14 working days.I receieved confirmation call on 6th or 7th Dec. in...
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A
amit2717
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POLICY CLAIM

Address:Aligarh, Uttar Pradesh

HI,

Its me Kanta Gupta.I have a Health Insurance policy from ICICI Prudential Life Insurance Company Limited,
Problem is that in April(2010) My Both Knee replacement surgery is done.and I submitted all the document related to this case on 12th may after that ICICI gave these document to verify to the third party, they verify these document two times and submit report to ICICI on 27th of Sepetember.After that whenever...
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ricky.inder
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the refund even after one month

Address:Bangalore, Karnataka

I took a term insurance plan with ICICI Prudential Life Insurance.

After the payment, there was no communication from their side for a month.

It was in proposal stage when I cancelled the policy.

Firstly I was told that, the cancellation process will be done in 7 days, but you took 15 days to process the request.

Now I was told that on 4th december the payment instruction is made,...
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S
sammyak
from Dhamtari, Chhattisgarh
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Payment Not Received

Address:Madhya Pradesh

Resp. Sir

i have a icici prudential Policy No. 03043894
I had Surrender the policy on 12 Nov 2010 but I could not rec my Payment of Rs.79782.98 is not credit in my account and also not sent my check
I want my amount with interest

So plz Do something in my favor

Abhishek Jain
[protected]...
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R
ranatuka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Cheated

Address:North 24 Parganas, West Bengal

I have a Lifetime Gold policy (policy no not disclosed here for security purpose). I had a talk with the Customer Service and they told that if I switch before 3 pm then the fund calculation will be done on the same day which did not happen for my case. Then when I checked all the details in the unit statement I found there are lots of hidden charges which were not disclosed to me at the time of buying policy and when I ask on that they told...
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S
sanjay kumar shah
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to cheat to me in policy

Address:Rajasthan

i have five policy of icici Pru life insurance co in july 2009 i given 20000+20000 rs cheques for Renell polices to asisies pan day and pratap sing h a officers of icici udaipur rajasthan office
they want new policy from me i given 20000 rs cash to them on 23rd july 2009 but no receptes given to me and when i received my policy on 8th Aug 2009 it is only 10000 rs half yearly
i complainant about this cheating by icici Pru...
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S
shivdan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy No 05314063,05306035 has foreclosed without Informing to Us

Dear Sir/Madam,

Our smartkid unit link policy no.05306035 fund value was INR6496.19 and other smartkid unit link policy no.05314063 fund value was INR8258.75 has been foreclosed by ICICIPRU Life Insurance Company without any intimation regarding forclosure.

There is some fund problem thats why premium was not paid 2 years but I has arranged full amount and made call to customer care to revive the policy before...
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rajesh b
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by company officials to stop existing Ulip plan and go for new plans even after expressing disinterest

Address:Bangalore, Karnataka

Myself Rajesh B have an ULIP plan with ICICI Prudential Life Insurance Company Limited since 2004.I have been receiving calls from different people(staff) from the ICICI Prudential Life Insurance Company asking me to discontinue the existing plan and go for new plans,even after expressing my disinterest on this matter i have been getting calls repeatedly on the same matter.As i understand from ULIP regulatory body guidelines,status quo has...
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amrit Thakur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO BOND PAPER

Address:Delhi

Dear ICICI PRUDENTIAL ,
In my last complainy , even i mentioned that i did not get my bond papers for my policy which i took from () agent name vikram ( ph- [protected]), who dint bother to give my policy ,not even to contact back after taking a policy .
M really feeling CHEATED by ICICI .At the same time , my perception for this policy has changed from positive to negative because a person who is earning & investing...
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harshdeep2210
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Give Me NOC

Address:Gujarat

Respected Sir,

My IRDA Licence No. 3243454

My Advisor Code[protected] in ICICI Prudantial in Rajkot New Branch

My Name is Ajudiya Dipti Harshal

I am apply for NOC of my agency 2 or 3 months before,

And Paying for 600/- Rs. By check No. 656009 for Repayment

Commission which is not given me 2years 6 months ago

but no one proper answer...
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Dr.Chakrapani
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy remains lapsed even long after renewal premium paid

Address:Ganjam, Odisha

The premium in respect of my policy was due in March 2010 and I had been getting reminders regarding the same from the company, to be more specific from one Mr. Vijay Singh Chawan, who introduced himself as the Area Manager, ICICI Prudential Life Insurance, Mumbai. He kept on reminding me now and then since May 2010 that the insurance premium was overdue and the policy is lapsed.
Having assured him that I would make the payment in...
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kkdurgaprasad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Premium Amount Payment

Address:Krishna, Andhra Pradesh

During July 2009 when I paid my premium amount at ICICI Prudential branch through
credit card the amount was debited twice to my credit card account.On my request
they returned aditional amount through a Cheque.After that I paid my next half yearly premium also during February 2010,and obtained receipts also.After that the
ICICI Prudential alterd consolitated premium paid certificate etc,stating that they returned aditional...
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manav.business
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud done by icici home loan & icici prudential people

Address:West Delhi, Delhi

To Chairman,
ICICI BANK Ltd.

Dear Sir,

You would be really surprised & shocked after knowing the kind of fraud services being provided by ICICI Home Loan & ICICI Prudential Bank.

My Home Loan Account No LBNOD - [protected]
MY ICICI PRU ASSURE WEALTH SUPER POLICY NO: 13906873

In March i have applied for the Home Loan of Rupees 22.20 Lacs. the same got approved...
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