Claimed

ICICI Prudential Life Insurance Complaints & Reviews

2.8
Last updated Mar 12, 2024
Complaints 1331
Resolved
731
Unresolved
600
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Prudential Life Insurance

Having problems with ICICI Prudential Life Insurance?

File a complaint and get it resolved by ICICI Prudential Life Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Prudential Life Insurance
Customer Service Contacts

ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
appusha
from Rajampet, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Statement of accounts

Address:Chennai, Tamil Nadu

I had registered for the receipt of Statement of Accounts by email on the investments made by me in various mutual funds of ICICI by quoting my PAN No. and Folio Nos. I was informed they would furnish details in 3 days time. It is the 5th day today and as yet I am still to receive the Statement of Accounts....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
r k garg
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of revised cheque

Address:Lucknow, Uttar Pradesh

i had requested on[protected] for change of my bank a/c no. and issue of revised cheque in lieu of redemption o[censored]nits held in folio no. 808396/06. cheque has not so far been received. pl. intimate me the status at my mobile no. [protected] or thhrough email at [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PRATIMA NEMA
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REDEMPTION CHEQUE WITH WRONG BANK'S NAME AND BRANCH

Address:Madhya Pradesh

Reply |pratima nema to enquiry
show details 7:01 AM (42 minutes ago)


Folio Number 609385/04. A redemption application for1736.208 units under the scheme " 84 ICICI Prudential MIP-Cumulative" alongwith a request to change the Bank's name and Branch was submitted to CAMS. I received the cheque number 954897 dated 09/11/2010 for Rs. 44446.58, but the Bank's name and branch was not changed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vs_deshp
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

froud made by adviser of icici pru life

Dear sir


one of icici purlife adviser cheated us in policy matter . sir do not have recivied policy bond till date and policy was it was made in 2-3 month ago in name of sunanda deshpande , and after several follow up at your office y.n road branch Indore. and after given him written request . manager mr pratik shown us online policy which was with wrong name , wrong address,
wrong phone no, wrong police...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S.Sudhakaran pillai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONEY DELAYING TACTICS FROM ICICI

Address:Kerala

I have policy no:01498018 on my name Sreedharan pillai Sudhakaran pillai started on 17.3.2005.I paid amount from my Nre,and furnished my tele and adress.As iam working in U>A>E,I never got even maturity details.In my house my wife is not available and she is with daughter in bangalore.I requested for encashing with Seethalakshmi at kollam office.All my questions are in vain till today.I have an account no :[protected], because of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RPJAIN
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pre medical check-up claim

Address:Jharsuguda, Odisha

R/sir,
I have subbmitted my premedical check-up paper's 8 jharsuguda (icici pru.life insurance) branch handed over 2 Mr Bijay Patel(unit Mgr.)
1st off all he misguide me that we have sent your paper 4 process while he deliverred after 1 month (this i confirmed from customer care)and he stopped 2 pick up my phone and didn't replied even when i complained 2 there Branch Mgr.(Mr Naresh satapathy) he had also not co-operate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Darsh4u
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving of the Insurance Kit even before many calls to the customers

Address:Jind, Haryana

Team

I Am awailing the a policy from your company Icici prudential life insurance company for last 3 and half years bearing policy no[protected] on the Name of Darshan Singh saini . I have taken this policy form a agent of your company who was working with your compoany last 3 years ago but now he is not approachable inspite of my many efforts. That time he told me that i will get my welcome kit within a days time but till...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
si.dilip
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain against boss & ARM for forcefully resign

Address:Varanasi, Uttar Pradesh

Dear Sir/Mam,
This is Dilip Singh (DM) from Varanasi, sir I want
to inform you that yesterday(3rd Nov.) morning my reporting manager Mr. Jaseem Ahmad was forced me for resignation without any reason. After my
resignation he brings the cake and celebrates in front of the all
branch employee, senior manager and ARM Mr. Santanu Shukla. He was
streamly insult me and he was announce that this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
santoshbehera
from Raigarh, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repayment of the premium amount.

Address:Khordha, Odisha

Matter:-
I have buy a term plan having 30 years validity with 50 lacs insured amount of ICICI Prudential life insurance Co. Ltd, (Plan-I) on 14.10.2010. Ref No: OL00034379.
On 22.10.2010 I got a call From[protected] regarding my policy on 10 am that the policy has been cancelled those i have not paid the premium amount from my self ICICI bank account. and my premium amount will be re cashed/ returned with in 2working days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RIJU BHATNAGAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING / FRAUD BY GUIDES

Address:Mumbai City, Maharashtra

I was introduced to ICICI Life policy, indicating that for 20,000/- Half yearly, premium I get double in 7 years, i.e for 40,000/- annual I get 5,60,000/-. This was introduced by one Mr Raj Mehrotra, calling from[protected] / ( later I also found his mobile No: [protected], from his ICICI colleagues/ NetAmbit promoters, to which he reacted who gave you my mobile number, then he told, I never worked with ICICI, I am Manager with KOTAK Mahendra)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh061
from Mumbai, Maharashtra
Report
Copy

Worst Customer Care Service

Address:Pune, Maharashtra

My name is Yogesh Agarwal and I tried to apply for ICICI Pru iProtect policy couple of weeks back. Due to some reasons I was not able to complete the policy details at one go so i decided to resume it later. I have also received a mail with a link from ICICI Pru from where I can resume the policy.

After a few days I resumed the policy using link provided by ICICI Pru and filled all the details, however when I reached to payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
N
Nalls
from Chennai, Tamil Nadu
Report
Copy

Delay in Partial Withdrawal

Address:Chennai, Tamil Nadu

Dear Sir,

I have given the partial with drawal request on 7th Oct 2010 against my ICICI prudential policy. They said the amount will be creidted in my account by the maximum of 10 days. But even after 18 days the amount not credited.For the last one week I am calling customer care, everytime they are saying it is "InProcess".

I gave the partial withdrawal request due to some urgency. But because of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rksh1983
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provident Fund

Dear Sir/Ma'am,
I had already filled the PF withdrawl form and Since May 12, 2009; I had been continously mailing for my PF withdrawl. There is no response.
Kindly help me to get my PF.
One of the mails and my Employment Details are mentioned below:


Respected Sir/Madam,
I had filled in the form for PF withdrawl and sent by courier Twice to you.Please look into...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
amrit Thakur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO BOND PAPERS AFTER 2 MONTHS & NO RESPONSE

Address:Delhi

I received a call from ICICI PRUDENTIAL agent name , Vikram( mob no - [protected]) , for policy .The policy was ICICI PRUDENTIAL WEALTH PLUS .I took a policy from vikram & in couple of days ,he sent a person from HARSHA BHAWAN office to collect cheque of rs 8000/- & documents. After few days , i received sms also ,that policy has started (POLICY NO[protected]& but i did not recieved my bond papers & no call from any ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sivasubbusn
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Pru iProtect UIN-14565501 -- Fake Insurance Product - Don't Buy , Don't Buy, Don't Buy

Address:Krishnagiri, Tamil Nadu

Dear All,

Recently ICICI Pru Life had launched a online policy called iProtect where you can buy this insurance product without any advisor and thus you can save lot of money on the premium payment. They call it as a first of its kind policy in India. I lured by this and bought this product online by paying the premium Rs.2356/- for 12 Lakhs coverage. My application number is# OL00031197. I bought this policy on 30-Sep-2010...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ejazalikhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of Statement

Address:Pune, Maharashtra

icici prudential lifetime gold RGF Growth (T1)
Policy No[protected]
name - Ejaz Ali Khan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anshsrivas
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the courier

Address:Fatehpur, Uttar Pradesh

Dear Sir

I have never seen such a lazy/sluggish and non-sincere courier company in my life. my cheque which is dispatch by icici pru. LIC on 6 oct and POd no is-[protected] is till not recived to me.
today i have got the pod no through the hr manager and after seeing the status that cheque is delivered mumbai to delhi hub on 09-oct but in spite on all these still this date i am not getting it.
what is your services?br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay k. bhatnagar
from Delhi, Delhi
Report
Copy

want all my money back

Address:New Delhi, Delhi

i invested in icici prudential mutual fund tax plan under elss from july 2005 for three years with exit load as nil. it is now more than 5 yrs and i want to discontinue with it and want all my money back even with a penalty, if any. i am unable to do it as i have not been receiving my a/c statement for more than a year;the so-called customer care centre at bara khamba road gives no reply to my querry, my last letter being 12.9.2010; the helpline...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Chander
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to change the contact address

Address:Uttar Pradesh

sir, i have a policy No13209340

I have already send my request to change my contact address and Email ID but i did not get any response from your side.
If you required any more proof to change contact address pl tell me the same.

previous address:- Current Add:-

Sub Rajesh Chander Rajesh Chander S/o Sh Mange Ram Gill...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Mrs.Malti Misra
from Kotdwara, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No policy bond from ICICI Prudential

ICICI COMPLAINT
DEAR SIR,This complaint is being sent to-
REGD OFFICE
ICICI PRUDENTIAL LIFE INSURENCE CO. LIMITED TOWERs,1089,Appasaheb Marathe Marg,Prabha Devi,Mumbai-400025,INDIA
My name is Mrs.Malti Misra w/o Dhirendra Nath Misra,R/o H.n.28, Mohall-Kanoon Goyan Kashipur,District Udham Singh Nagar,Uttarakhand,India,Pin No-244713.My Mobile No is [protected],Email address is [protected]@ymail.com
[1]I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy