ICICI Prudential Life Insurance Complaints & Reviews

My name is Pramod kumar sharma i have taken icici prudential policy No. 13924907 through noida branch executive Mr. Kunal Mob. No.[protected] & Mr. Rajeev mob. no. [protected] thay promise & commitment that in this policy ( Icici assure wealth plan) no allocatin will be added &from tha 2nd year 4% charges will be added & they promise also that when policy will be registerd 24 inch LCD TV & personal loan only 6% interest will be provide icici. but when i recieved dated 31/05/2010 i saw that 100% allocation charges added my policy & i confirm customer care that there is any gift fom icici in this policy he said no. i shocked & i call to Mr. Kunal & Mr Rajeev he did not recieve the call. no i decided that cancel this policy & action should be taken Mr. Kunal Y Mr. rajeev to wrong information for making the customer

Dear Sir/Madam,

This is to inform you that under sing have a account with ICICI Prudentail. Account Number is 3986738/80. In the month of May,2010 they have debited my saving account twicely on 15th as
wall as on 17th for monthly Instalment.

We loged complant and complant number is[protected] dt.21.05.2010 but still they have not credited my saving account. In this connection we would like to inform you that they asking my saving bank account statement those i already mail to him but they probleum is still pending.

Pl. look this matter and advice to concern that return my monty without daily.

Thanks and Regards,

Dear Sir I was designated as Unit Manager in ICICI Prudential Life Insurance from 25.09.2008 to 31.03.2009 Emp-Id: 565966 But till now I have not been given my Provident Fund Its been more than a year I have given various Complaints to Concerned many times but no action has been taken I request you to kindly check out the Problem and respond Immedeiately.



Thanks & Regards
Rahul Bajpai
[protected]

hi,
this is vineet kumar vatsal. i have worked for icici prudential. I have three complaints against icici prudential.

1- one of customer policy was declined due to medical bt he didint recive cheque yet. its a case of almost 8 months ago. his application no is cr31531944.
2- till now i didint reived my pf and other settlements. my code was 575805.
3- my reporting manager logged in my case in other unit manager code. at that time he didint gave me any other case of same value. and now he is not giving me the commision. plz solve out my problem

Dear Sir/Madam,

I want to withdraw this policy because i m unable to pay these installments for next three years. When i got this policy that agent told me that your fund will be use for some another fund but he gave me another new policy, which i do not want to take. I got this policy on 28th April 2010. So please kindly take my complain seriously.

My policy No is 13558203
Plan - ICICI Pru Life Time Maxima
Premium amount is Rs 50000
Term - 10yrs

Thanks & regards
Neetu Verma

No response. I am in us. My number is [protected]

FRAUD DONE BY RAJEEV KHANNA FROM NET AMBIT GENERAL MANAGER OF ICICI PRUDENTIAL OF MUMBAI BRANCH. GIVING ME GREED OF BUYING SOME POLICIES AND GETTING RS 2,60,00 BY PAYING CERTAIN AMOUNT OF MONEY. I RANCHHOD PATEL GIVEN A COMPLAIN TO ICICI PRUDENTIAL LIFE INSURANCE CO.LTD BORIVALI BRANCH BUT STILL NO NECESSARY ACTION HAS BEEN TAKEN COMPLAINT NO 22352562

Hello ICICI Prudential Team,

Yesterday what happened, one of the ICICI Prudential sale girls called up on my residential contact number and my wife picked up the phone and asked for my mobile number and said, "my name is selected for cheque draw" and she wanted my mobile number in this concern. And when my wife said, "if his name is selected for that then you must have his mobile number also.

Then she said, "I don't have his number" but even she was repeatedly asking for my mobile number. In conversation, my wife said - "this is my number and please call him later when he will be available". You will be shocked at whatever she said. She said - "SHUT UP". Even I'm not a customer of ICICI Prudential how can these people use this kind of abusive words - really I can't believe it.

Does ICICI Prudential train their employees to use abusive language to contact? If yes, then nobody will become customer of them. At least, if someone who got this type of call will never be their customer at all.

I let ICICI Prudential people know, after getting this kind of call, I am NOT going to be a customer of ICICI Prudential today and in future and I will inform all my friends and family NOT to be their customer in future.

After this incident, I decided to close my all insurance accounts which are with ICICI Prudential.

Personally I advice not to use abusive languages to any of your customers or anyone.

Best regards,
Rakesh Kumar

To,
M/s ICICI Prudential Life Insurance Co. Ltd.,
Vinod Silk Mills Compound,
Chakravarthy Ashok Road,
Ashok Nagar, Kandivali (E),
Mumbai 400 101

Please refer to my earlier e-mail lodging a complaint of inordinate delay.

I have surrendered my lifetime super policy (No.[protected] at your Nashik City branch on 21-April-2010 in the noon and received acknowledgment, with assurance that the money i.e. amount of surrender value after deduction will be credited to the bank account specified.

I also received sms alerts from your company confirming the receipt of surrender application.

However, even after a lapse of six days' period, the money was not deposited/credited to my axis bank account. This delay being inordinate and unwarranted, I contacted your customer service executive on the phone number provided though your telephonic response system. On verifying my name, DOB, etc. he informed me that the direct credit details are not being reflected in the surrender request forwarded by the branch (Nashik) and, that for this reason it is a discrepancy.

I humbly requested for explaining as to how there could be a discrepancy once I have given my correct bank account details along-with a canceled cheque as required by the branch?

AND, moreover, in case of any such matters cropping up, is it not the company's responsibility to have the details obtained from me OR to at least inform me the policy holder about it?

Now you are adding insult to the injury by delaying the payment of surrender value. It is my own invested money which I am so being deprived of. It is unfair and unjust on the company's part.

I demand an immediate credit to my bank account. I urge you to kindly expedite the payment.

Bhalchandra M Dhanawde
[protected]

In 2005 I bought a Smart Kid ( No.[protected] policy from an agent in Madurai and had paid a premium of Rs.8992 once in six months. The agent had told me that I could withdraw the complete amount after I pay for a minimum of 3 years. I stopped paying the premium since 2008 december. Last month I went to the ICICI office at Kasthurba road and wanted to withdraw the money. Till then I had paid Rs.52,000. When I contacted the officer incharge, he told me that the company would pay only 35% of the money I had paid. This is my hard earned money and why should I leave it to the company. I'm not askng for any interest, atleast my premium should be returned to me.


regards
Dr.Paul Newman

sir,
i wish to inform you that due to my financial crunch , i would like to surrender the policy of icici prudential of policy number - 08218384 against myself KannappanNanjan as policy holder , gave premium of amount 40000 rs as the premium,
after that i have spoken many times to your customer care officers for the refund of the policy but no positive result found.

i hope you will understand my position and help me to get the money back as early as possible.
i am leaving my contact number and address as below .

Phone:[protected]

Address

C/O Shyed Shardar
#48, 13 Main
Madinnagar, BTM 2 Stage,
Bangalore-76.

Thanks
Kannappan

I have applied for online life insurance with ICICI Prudential Life Insurance Co Ltd vide application no-LL22676110 on 12.03.2010, This application is pending since one month. Medical already done on 15.03.2010. But policy not yet issued.

There is no response from ICICI Prulife. I am not able to understand the reason of delay. If there is any problem in medical and co is not able to insure then please cancel the application and refund my money. If there is no problem then why so much delay? Is this quality of service ICICI gives to its customers ? I am already existing plicy holder. Keeping in view the quality of service & relationship with ICICI Prulife i preferd to approach this co. for additional policy.

Now i do not want to say how much i am disappointed with your non responsive behavior. Since i applied through online option & later on some of your agency people approached for papers & photo etc & i paid throu credit card so i could not approach any agent too.

Now you are requested to either issue the policy or cancel the application with reason within 3 days with intimation to me. So that i can apprach other insurance company. Otherwise i will lodge a complain to consumer forum, IRDA ombudsman and other regulatory authorities.

Rajahmundry,
DT:[protected].
To
The HEAD OF BANK,
ICICI Prudential.
Respected sir,
I (srinivasa rao),i have fixed deposit of amount Rs.50,000/- by your AGENT before 3 years ago.Your AGENT took Rs.50,000/- amount from me.He spoke to me that "he was depositing the amount which was taken from me.After 3 years your amount will be back with interest".He said that "You have pay full amount only 1 year".He took signature from me on application form.After 2 months i have got a booklet from your "ICICI PRUDENTIAL LIFE INSURANCE".

After 3 years i have recieved a cheque from your bank it is just amount of Rs.13,552/- cheque no:469383.I had complient(Dt:05/02/2010) in your office(rajahmundry branch) that i want to return the cheque which was send by you because that is not the actual amount of mine means Rs.50,000/-+interest.Still there is no response from your office staff and they are saying that"GO AN COMPLAINT TO HEAD OFFICE WE ARE NOT RESPONSE FOR THAT".Please solve my problem as early as possible.

REQUEST:Please ask the Rajahmundry branch staff to be responsible towards the customers.

NOTE: FOR FURTHER COMMUNICATION WITH ME PLEASE SEND IT IN "TELUGU" I'M NOT GOOD IN ENGLISH UNDERSTANDING.
Yours sincerly,
T.Srinivasarao
REF.NO:03852656
From,
Tangellla Srinivasa Rao,
D.No:20-29-15,
Beside S.B.I main branh,
Ramachandra rao pet,
RAJAHMUNDRY,
PIN NO;533104.

Sir,
Reg:---No intimation about cheque encashed 2 moths ago.
Ref:---My POLICY NO:-- 09023968 & 09233445
With ref. to above 2 policies I have submitted one cheque numbered 0230873 dt.10.02.2010 drawn on HDFC BANK,BURDWAN to companys 85A.PRINCE ANWAR SHAH ROAD, CAL--33 through one MR.PARTHA MUKHERJEE self called executive. The cheque has been encashed by the co. on 16.02.2010,according to the bank.The cheque amount was RS. FORTY THOUSAND ONLY .
Asper telephonic discussions with two self called highly placed officials MR.ABHIJIT BANNERJEE & MR. RAJ DEEP SEN the cheque amount which was one years premiumof the above two policies was to be used as top up premiums .As the due date of yearly premiums of the above two policies are coming nearer and getting no response from the co.though two months have passed I am suspecting some foul play as the officials of the co.are always giving some vague and evasive answers as I have only connections over phone only.
I m very much puzzled what I should do now.
Warm regards.
Yours Sincerely.
MADHUMITA JASH.

My policy No. was[protected] of ICICI Prudential, Health Solution.
Mr. Mihir Sanghavi ([protected]) of Mumbai, Gatkopar branch made my policy, his boss was Ajay Negi.
At the time of discussion he told me that the premium of the Policy is Rs. 10000. out of which around Rs. 4000 will be deduct as coverage for 3 L Heath Insurance and rest will be made fixed at 9.5% interest. At the time of policy Mihir did not disclose that it is going to be some different. I believed on him, and purchased the Policy. Then the policy paper was sent to my home town in Kolkata. At the time of policy I am told as the max amount is going to invest in FD so i can get back the rest amount even after one year tenure. If He told that I have to continue it for 3 years like any ULIP plan, then I thought some thing different.

Now when the policy covered one year, i went to ICICI Branch, and I am told that it is under ULIP plan so if Ineed my money back, then I have to continue it at least for 3 years. Which is not my expected reasult.
So, requesting you please do not any ICICI Prudential policies before thoroughly check.

Dear Sir / Madam
I have a Insurance policy from ICICI Pro. i purchased this policy in 06/02/2007. My policy details are
Policy type - U39
Policy Number 04427327
I have paid premium of this policy up to feb 09 as per schedule. After that due to some unavoidable reasons I was not able to pay premium of this policy.
Now i have made payment all due premium for my policy by online payment facility.
Now after accepting my money bank is denied to change my policy status. My policy is still reflecting in-active.
I have already raised this issue with bank thru chatting facility provided by bank on there web site and same issue was raised to customer care but they are not able to satisfy my questions and also they are deny to give contact number of any senior authority. Customer care is not advising me to go to bank and fill up forms and submit them in bank. At present it is not possible for me to visit bank and also while accepting premium online it was clearly mentioned that policy get revived by paying that amount.

My question and complain with bank is

a) If bank has accepted my money for due premium than how they can denied activating my policy.
b) If there is any process for activation of policy than same should be informed before accepting money.
c) As at the time of payment there was no information provided on my login window for any bank visit or any other formality and it was clearly mentioned that I can revive policy online but just paying my balance due premium. Then how bank is denying now?
d) Its clearly a mode of harassing customer. Banks have taken customer's hard drawn money and now bank is playing with customer giving him feedback to visit bank branch and fill forms to run for realization of his asset.
It’s not only a point of realization of one policy. It’s reflecting views of bank processes and there way of working and there dealing with customers. Bank has made customer care center to get rid from there valuable customers. Customer is breaking his head with customer care and again at last getting same reply to run in bank as per traditional methods bcz after all it’s my money and there is no pain to bank for my money. Bank has made facility of online payment just to grab money of peoples. There must be some check on working of banks and there dealing with customers. I Can’t understand that bank has provided website, login id, online payment facility to facilitate customers or to facilitate themselves bcz with all these facilities bank grab money and let customer to again run for its money.
As I want to withdraw my policy now, Please advice me the process to get back my money.

Regards

Inder Jeet Singh
Email id – [protected]@hotmail.com

i selected for the PGPMI course. i was appoint for the UNIT MANAGER. company given me FSC position. i invest 2 lac through bank loan,
finely i had join in Indore as a AHAM hardcore direct sales dated 18 aug 2008. Company given me too much pressure, i had talk to HR for that please change my profile.....i cant leave job bcz i had taken loan.
my senior behave in bad manner.
after 9 moth, HR said. u have to resign. i will make you terminate in fraud case, i will destroy your career. you will not get job anywhere
finally i leave job dated 18 may 2009.
till now my PF amount not transferred.

i have lot of depression. and so on , i cant show you in writing.


thanks

Dear sir,

I have mailed to mafoi office in allahabad for P. F. No. query, but there is no response. Kindly suggest to search P. F. no.I was employed in Icici Pru gorakhpur, My dep. id is 79973 and name is Mohammad Shamim.kindly help in the same subject.

Regards
Mohammad Shamim
[protected]

Respected Sir,
I am Gurcharan Singh. I belong to Distt. Amritsar at Punjab. Sir, March 2009 i taken policy of life stage Pension plan. Sir i gave Premium Money amount 15000 to sales Manager Prabjit Singh. But he did play fraud with me . He didn't submit my rupees . He gave cheque to bank . which did reject by Bank due to empty account . Sir , now i went to Bank deposit my second term premium payment but bank told me no one policy is continous in your name . your cheque have been cancelled due to empty account Sir i have given full payment to sales Manager but he did not deposit in Bank sir give me justice please . Ii am writing full adress of bank and me.
Bank Adress
ICICI Prudential Life insurance
Batala Branch
Distt. Gurdaspur Punjab
My full Adress is
Gurcharan Singh S% S. Prem Singh
VPO- Butter Sivian
TEH- Baba Bakala
Distt-Amritsar
Punjab 143205
My cell no +9197790=21563

repected sir,

i had a SIP account of ICICI prudential Dynamic Growth Fund. i had applied for its redemption in first week of Mar 2010. The tele executive has confirmed the mailing address two weeks earlier but the redemption amount has not been recevied till date.

It is requested to please do the needful so that i can get my amount on time. i would like to receive it through ECS in my bank account registered with you.
My Axis Bank account detail is-Awadhesh Kumar Verma
A/C N o.[protected]
Branch-Gwalior

I m presently in Gwalior and my correspondence address is: