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ICICI Prudential Life Insurance Complaints & Reviews

2.8
Updated: Nov 11, 2025
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ICICI Prudential Life Insurance reviews & complaints page 9

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S
S Suryanarayana
Aug 15, 2021
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My ICICI Pru LIFE policy No: 24682367
Name: Salagrama Suryanarayana
Date of birh:[protected]
Premium Payment done by Punjab National Bank cheque No: 231011, dated[protected], chequed dropped in ICICI bank in Nallakunta, sivam Road.
The amount was diducted from my PNB account on[protected].
Till now I have not received the acknowledgement.
When I try to download the premium paid receipt through online, it says receipt not available. More over I am receiving messages to pay your premium, from ICICI pru life,
I REQUEST YOU LOOK IN TO THIS MATTER AND DO THE NEEDFUL AND RENUE MY ACCOUNT WITH THE PAID PREMIUM.
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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    Lakhanpalrehan
    Aug 13, 2021
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    Some fraudsters are trying to get details of my above policy. Pl ensure to protect my interest.
    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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      S
      Swapnil Nisargandh
      Aug 12, 2021
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      Not received PF withdrawal cheque yet

      Respected PF team

      I received this text on 11/09/2020

      Dear Colleague, We are in receipt of your PF Withdrawal form. This shall be processed further. To track the status, click on the alumni portal: https://hrapps.iciciprulife.com/iAssist/LoginPage.aspx

      When I am login and cheak status there are no update today 12/08/2021 almost one year no reply or pf withdrawal cheque received yet

      Please...
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      Jijeesh T
      Aug 6, 2021
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      Sir,

      My name is jijeesh T (employee I'd :5077785) an ex employee of ICICI prudential I requested to fullsettle my pf amount but still bit is not credited to my account as soon as possible my phone number is [protected]
      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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        S
        Sanak18
        Aug 3, 2021
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        Address: Mumbai

        I have raised claim towards Policy no : 15558221 and 15558169 Call ID #[protected] Call ID #[protected].

        Its almost a month i have been chasing customer care but no response. Every time i am getting only auto generated mail with some service no which call center people cannot trace.

        Most pathetic is call center, i tried twice spending 30 min to get response on the claim but there also call center people disconnected the call in between.
        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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          prabhu5454
          Jul 25, 2021
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          Address: MUMBAI

          Mr,

          I am Prabhakar Bhosale Yesterday I got your message regarding ICICI policy issued in your name and Rs 100 was deducted every month in my salary account.

          When I called your customer care they told me that your policy has started from 2018.
          I never gave any approval for issuance of my term policy only I gave documents for new credit card but your executive said that credit card is not approved for you and my document is being misused by your bank.

          I want all my money back with interest otherwise i give complaint against icici bank in irda

          I not have received any kind of policy copy also till date.

          This kind of fraud was not expected on your part.

          I hope you will take action and give proper solution.

          Please check my attached bank details

          AC NO[protected]
          IFSC ICI0000199
          SOLAPUR

          Thank you

          Prabhakar Bhosale.
          [protected]
          [protected]@GMAIL.COM
          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
          Jul 25, 2021
          Updated by prabhu5454
          IPROUGTP-NCA-SR[protected]SI

          THIS IS MSG SHOWING MY STATEMENT DEDUCT RS 100 EVERY MONTH IN MY SALARY ACCOUNT.
          TAKE ACTION ASAP
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            K
            Kavi1807
            Jul 24, 2021
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            Address: Pappanaicken Palyam, Coimbatore, Tamilnadu

            I have applied for PF transfer a week ago. Still pending @feild office for approval. Kindly approve so that I can withdraw my amount.

            Employee id - 5042466
            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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              A
              achoosmd
              Jul 16, 2021
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              Paid ICICI Prudential Life Insurance Premium of Rs. 50, 000/- through Techprocess. Internet Banking through Federal Bank

              Payment Particulars as per Bank Statement is :FN/SHP/[protected]/L375_ICICI PRU LIFE/TECHPROCESS

              Transaction ID : S10584009

              However, ICICI Prudential Life Insurance Co. did not received the amount.

              Please pay the amount of Rs. 50, 000/- to ICICI Prudential immediately to the Policy No. 45504949
              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                S
                Selvaponniah
                Jul 7, 2021
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                Address: Madurai

                Dear sir,
                I join icici prudential Life insurance on 01/04/2015, but I resigned my job with 2 month, till now my name is show under icici prudential, please give NOC certificate,
                Name: Selva Ponniah
                Date of birth: 16/03/1982
                +1 photos
                ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                  T
                  thiyagarajancs
                  from Mumbai, Maharashtra
                  Jun 30, 2021
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                  I have purchased new term insurance one month [more than 45 days] back.
                  It is in same stage [document verification] and there is no progress. I have raised the complaint [[protected],[protected]] several times. but there is no use of it.

                  I have uploaded multiple documents as they requested and i don't know why they did not complete the application process.

                  No email or no proper communication or no proper update with the customer.

                  "We are currently reviewing the details at our end and will revert to you shortly.". This is the only update which i received from them frequently.

                  Before purchasing, They confirmed me that they will process everything and provide the policy document within a week.

                  I paid nearly 78k one month back and currently, i do not know what to do next.

                  Since, I am NRI, I can not reach them over the phone multiple times.

                  I lost my trust on this company and i have a strong feeling that they will not treat properly in future for claim/settlement if something goes wrong..

                  They are not loyal to the customers.

                  All of my friends suggested to cancel the policy and get the money back. Because, they took more than a month for processing the application and don't know when will they complete it.

                  Incase, after 10 years, if my family apply for settlement, i don't know how this insurance company treat the application. I do not want my family to suffer after my death.
                  ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                    M
                    MG Chandrashekar
                    Jun 29, 2021
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                    I have been receiving monthly payout of Rs.2, 396.50 as against the actual payout amount of 3, 484.50.

                    A short payment of Rs. 1, 088 per month is being made over the last 2 years.

                    I have spoken to ICICI Prudential to resolve the issue but of no avail.

                    I have emailed the details to ICICI Prudential and have received a registered
                    compliant No :[protected] almost a month ago.
                    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                      Prakash Umesh
                      Jun 25, 2021
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                      Hi,
                      I have applied for ICICI pru term insurance on 13th April 2021, My medical check up has been done by your nominated team. Also my first premium of Rs 2222 has been deducted. Still could not see any updates.
                      Now is almost 2 months the policy is still under process.
                      If the policy is not confirmed pls refund the money back.
                      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                        Address: Prabhadevi, Mumbai.

                        WORST, CHEATING, LYING, FAKE, FRAUD, HORRIBLE, DISGUSTING AND SHAMELESS icici prudential life insurance and icici bank.

                        This is to inform and raise a complaint against icici prudential life insurance for giving a FAKE, FALSE and FRAUD information about my Fund Value. Five years back by their CHEAP, CHEATER AND SHAMELESS lady clerk geeta kokje (Khopoli Branch) and chandni (Andheri branch) by force had sold two GUARANTEED WEALTH...
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                        jinkal pansuriya
                        Jun 21, 2021
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                        Pf withdrawal

                        Emp. id :- 5077711
                        i want to withdraw my PF amount but I am not able to do process online and I tried to contact HR but they are not receiving my call.
                        DOJ:- 22/03/2021
                        DOE :- 24/05/2021...
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                        subir7001
                        Jun 20, 2021
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                        Dear Sir/Madam,
                        I am Subir Chatterjee, for ex employee of ICICI Prudential LIC LTD. My Emp Code- 5073520. I submitted online document & Hard copy sent at Mumbai Office. But at present my pf ammount not credited my bank Account.
                        I suffer an Medical emergency my family. Plzz my pf ammount credited my account as soon as possible.

                        Thanks & Regards
                        Subir Chatterjee
                        5073520
                        [protected]@gmail.com
                        [protected]/[protected]
                        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                          jaiganez
                          Jun 15, 2021
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                          My life insurance policy of the number 94205492 when I try to register my policy with my employer through link https://corporate.iciciprulife.com/public/Corporate/Corporate.htm am getting following error "Policy Number and Date of Birth combination entered by you is invalid".
                          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                            1
                            1992kam
                            Jun 10, 2021
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                            Yet not received my Pf .

                            Address: HR Operations - PF Processing, ICICI Prudential Life Insurance Co. Ltd Upper Basement, Unit 1A & 2A, Raheja Tipco Plaza Rani Sati Marg, Malad East, M

                            L i was already couriered my all required documents to the given below Address to dispatch documents on 30 april:

                            Shared Services - HR Operations - PF Processing,
                            ICICI Prudential Life Insurance Co. Ltd
                            Upper Basement, Unit 1A & 2A,
                            Raheja Tipco Plaza
                            Rani Sati Marg, Malad East,
                            Mumbai - 400 097 .

                            But still i did not received my pf and pension amount to my bank account.br...
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                            indragopireddy
                            Jun 6, 2021
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                            All the false promises and awful services of ICICI Prudential. They Promised many things but after paying there is no support. Requesting for cancellation from past 7 days, no response from the agent side and company side. Upon multiple mails/request to cancel this application they generated policy Yesterday. ICICI prudential Customer care told they will not not able to help if I take the policy from ICICI bank, then why should they accept them to log file. Upon my multiple cancellation emails they are saying my mails are not reached them. And also they told I can cancel the policy by sending mail only and if I mail they are saying mails are not reaching. They literally tortured me during this process. I am vexed this process. Daily spent 3 hours to get cancellation, but still unsuccessful. So taking this step. I have added couple of my friends email ids in CC, they got my mails immediately as soon as I sent, ICICI Prudential people are said they didn't receive and they don't want to take other request. please help me to get my full money refund. Pease take appropriate action on ICICI Prudential for this pathetic process and torturing customers this way. I will share may all mails copies as attachments.
                            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                              palash motwani
                              May 10, 2021
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                              Address: Unit No. 1, Solitaire Plaza, MG Road, DLF Phase III, Gurugram, Haryana 122001

                              Hi Team,

                              My name is Sujata and my employee id is 5066749. I am an ex-employee of ICICI Prudential Life Insurance in Dronacharya Branch Gurugram, Haryana 122001. I have submitted all the documents regarding the PF withdrawal on 26 March and till yet haven't received any information nor any amount. Due to some urgency please provide the amount as soon as possible in my bank account.

                              Thanks
                              Sujata Sailani
                              Emp Id : 5066749
                              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                              May 13, 2021
                              Updated by palash motwani
                              Can u please reply to it, as i am waiting for last 2 months .
                              May 20, 2021
                              Updated by palash motwani
                              Its been 1 week, no any reply from your team.
                              In this pendemic u are doing this to your employess, this is totally irrelevant. Please revert to it
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                                Muthukumarp0709
                                May 5, 2021
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                                Address: Madurai

                                I have lost my relieving letter requesting you to provide me a copy. I have mailed the HR team but there is no response.

                                I need it urgently for my future career prospects.

                                Employee ID: 590394
                                Relieving: Jan 2011
                                Name: Muthukumar P
                                PAN: APUPM1884M

                                Contact No: [protected]

                                Kindly support.
                                +3 photos
                                ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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