Idea — Balance deduction issue

Address:

Chittoor, Andhra Pradesh

Dear Sir, I am using Idea customer my number[protected], In I am facing balance deduction usse, I am regulary using internet, some times they are deducted main balance at that time my internet balance is some data is there, ok if they deduct for execs dat how without intimation atleast inform the customer for proceeding with main balance and one more thing in fraction of seconds main balance what ever it is totally clean sweap it is 60, 80, or 120 how it is possible, I am educated my pogition Is Is like this then what about uneducated peoples pogitio?, I am contacting customer care also many times but they didn't give proper answer and I said to them intimate me before proceeding with main balance I didnt use single mb but they charge too much of amont unless so please register my complaint atlest use for me and who are suffering like me In future.