[Resolved]  Idea Cellular — 3G recharge not credited

Address:413702
Website:www.ideacellular.com

Idea Cellular — 3G recharge
I am regularl customer of idea
Suryakant Laxman Raut on Mar 29, 2016
My idea no is [protected]
I had recharged my mobile number with recharge of 249 for 1 GB 3G for 28 days and 93 bullet recharge for 2 days I had not get benefit of 249.
My 249 is total waste according to your rule and your executive
I want this 249 refund or benefit for same in 3 days
Otherwise I will port my no with other services
I also complaint consumer protection act 1986.
Kindly make attention..
There should be some system for appeal against first complaint.
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

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My idea no is [protected]
I had recharged my mobile number with recharge of 249 for 1 GB 3G for 28 days and 93 bullet recharge for 2 days I had not get benefit of 249.
My 249 is total waste according to your rule and your executive
I want this 249 refund or benefit for same in 3 days
Otherwise I will port my no with other services
I also complaint consumer protection act 1986.
Kindly make attention
Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
This issue is not resolved I have not received any balance or any call from your side.
You are just foolish argument that complaint is resolved
Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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