[Resolved] Idea Cellular — account barred

Sandip2610

from Chennai, Tamil Nadu

Address:

Beed, Maharashtra, 431515

Hi,

This is sandip gutte, idea no [protected]. I have changed my pack on[protected] through call center.
On[protected] i have cleared bill of rupees 772. Today my account is barred,

As per current pack 1 gb data limit is there with unlimited calls, they should explain how unbilled amount can go upto 779 within 12 hours. I have suffered a lot due to this because my outgoing calls are on kold.

Regards
Sandip

Regards
Sandip

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Aug 30, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Idea Cellular Customer Care's response Dear Customer,
As details checked, your concern is addressed and resolution is communicated. For any further assistance you can write us back at [protected]@idea.adityabirla.com or can call us on 12345 or 198.
Regards,
Rajat.

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Comments

sandigaru

from Vijayawada, Andhra Pradesh

Have lost my idea sim so plz block it and replace me with new sim with same number no.[protected]

subramanian muthukrishnan

from Delhi, Delhi

Hi Team,

Is there any ways i can get recharge receipt for this plan?.
I am suppose to show this receipt for tax purpose, but I dint get any reciept, neither on mail nor on app, not I am able to recharge this offer via paytm, so that i can have reciept for this offer.

Thankyou,

Pravin Khandare

from Pune, Maharashtra

I have not activated this service still I am charged for it

mobile number [protected]
Pravin Khandare