Idea Cellular — Amount deducted from bank account where as recharge not done

vishnusnow4u

from Chennai, Tamil Nadu

Address:

Hyderabad, Andhra Pradesh

Hi Sir, My Mobile Number is 91-[protected] On June 2nd i recharged twice for RS550 from idea online recharge. My first recharge was successful where as for the second recharge the amount deducted from my bank account where as the same not added to my idea balance. Success ACK No : DHDF[protected]-IDEA Failure ACK No : DHDF[protected]-IDEA Regards, Vishnu.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 3 June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular