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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
6841
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India
382011

Idea Cellular reviews & complaints page 140

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N
Nakshatra naidu
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to activate my idea sim

Address:Hyderabad, Andhra Pradesh

I haven't recharged my mobile number because i was using another idea number. But my paytm account is linked with the number which idea has barred!! Now i'm not able to recharge the number..
What do i do to activate my number again?? All of my accounts are linked with the number idea has blocked!! I will recharge my number now
Please do something about it!!...
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P
pwpankaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges in postpaid bill

Address:411021

My idea postpaid bill has a new item called "premium sms" which i dont know what is for and how they charged without my knowledge of subscribing something like that. When i called the customer care, they told it is a third party item and if i install that charges will be deducted. I am using a normal basic phone which dont have any smartphone features so that i can install something like that. In fact i haven't used the mobile data also....
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S
SaurabhC1985
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst coverage and call drops

Address:411038

Since 3 weeks i am facing worst coverage and call drops anywhere i go in pune. Never getting connected on 1st call. Always need to cut that and make a second call. Even then there is no guarantee that i will complete the conversation. The situation is worsening day by day. Idea is not at all responding to the complaints. Please register this complaint and i need the justification from idea. No wonder they are losing their business so rapidly....
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Shefin2772
from Paravur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about missed, call, alert 4g, speed not getting all calls so many problems

Idea net very poor service. I so many times complianed issues. Any person don't solved any issue. I only got 4g speed upto 7mbps. When i using airtel i got 70mbps. Then i activated missed call alert service, 30 per month, that also not worked properly. I lost so many customer because of idea net work. Very poor service. Very poor. Customer care executives close may case without solving my problem. Poor services....
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D
droid 85
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting network from 3 days

Address:Allahabad, Uttar Pradesh, 211011

Not getting network from 3 days need help. I tried to talk to customer care but they just kept on saying same line again and again without checking my data usage 'sir your 1gb data is exhausted that's why you can't use internet ". They are brainless fellow not have common sense that a person not having network how can use data. Idea your network is worst and your customer care service is even more worse....
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H
Harsha Harish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hi I am shivaji

Address:Near Vijayangar Bangalore, 560040

I sir this is my idea noumber [protected]
I name is shivaji i taken this noumber 20 days back so i need last 20days incoming and outgoing going details it's officialy personal some personal contact list as been missed out so kindly provide me deatils to below office mail id... [protected]@gmail.com

So please help on this it's to urgent so kindly provide me as soon as possible...
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K
krupapavani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem not resolved internet charges for not using

I'm using idea network with postpaid connection under 99 plan from 5 yrs. Last month i. E., february i received my bill for rs.341 and when i verified the bill it showed that i used internet on my mobile for rs. 93/-. But i didn't use any internet and i called to customer care but of no use. By bill date is on 16 every month on which i have to pay bill. I have uploaded this complaint last month on 14 but my problem is not yet solved. I asked...
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R
rashmi phalke
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not activated of services

Address:k13/5 barve nagar, Mumbai City, Maharashtra, 400084

Today 11/03/2019 i received a message from iz-idea saying, your request for promo offer activation for mob. No.[protected] has been successfully processed through communication id c1-[protected]; i had not authorized such a service activation. Kindly register my complain against idea as i have seen here that this malpractice has been happening with a lot of other folks too and kept unattended many times on complaint with idea...
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B
Bachhu singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea sim 9977964644 is blocked

Address:Nauwasta post office jaypee Nagar, Rewa, Madhya Pradesh, 486450
Website:www.ideacellular.com

Sir.
My name is ganga singh
I'm jaypee nagar rewa madhya pradesh
Before 15 day my sim card is not working in proparly and before some day my sim card is blocked. Sim card number is
[protected], i request u please check tha details and sajest me what do.

Regards,
Ganga singh
Other contact number not for idea number
[protected].
Thanks...
+1 photos
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P
Pratham Monga
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing message issue

Address:122003

This is the 2nd time as i already registered the complaint but no action taken by the company. So much irate now and am unable to send the sms otherwise i will going to port my sim to airtel/voda. Company only doing timepass and i am very irate now. If there is any issue with my mobile, i can understand that fault is mine as am using defective handset. Am using jio sim in same mobile and all the options working fine. Thats the last time,...
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S
Sanjay3010
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving back recharge balance which was done online.

Address:I/4-1850, UMIYA SOCIETY, PRAMUKH MEDICAL, OPP. RELIANCE DIGITAL, BHATAR ROAD, SURAT- 395002, Surat, Gujarat, 395002

Case is already did recharge of 65 rs. Through paytm on 20th feb 2019 and same day in evening time company did inactive sim card.

Then i make complain and company accepted that due to technical issue your sim card was inactive and company did active sim card on 4th march 2019. (1st fault of company)

On activation time they informed me that same number can active only in postpaid connection, can not activate in...
+10 photos
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R
Raju Rj Raju Rj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

saree

Address:Avk cart, Hyderabad, Andhra Pradesh

We order a saree, cost 1500 but i did not got i ordered item i got different saree i have the idea to return the product so i searched the avk cart customer number i got [protected] this number i called that person i said the problem then he asked my bank details so i shared my details then he shared me one link after that my account has cleared he has taken money from my account 6500 my money has damzzzz plz zzz clear my problem slove my...
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S
Shaheen_stars
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

puk code generation

Please send my puk code for no.[protected] on my email [protected]@gmail.com.
I really need it. I dont have my sim no. Also as my sim is quite old and the number got smudged.
I would be vey grateful if you send me my pukncode at the earliest.
Kindly look into my proble and resolve it. I hve been a regular user of idea sim. I need to unlock my sim, all my work has come to an halt because of it...
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N
nareshjesse
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

promo offer deactivation

Yesterday i received a message saying, your request for promo offer activation is registered and would be actioned by 08/03/19.in fact i didn't avail any offer from idea cellular. And today morning 0903/19 received message saying your request for promo offer activation is processed successfully. Really i'm surprised to see this. Kindly deactivate the above...
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S
Simran619
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude & irresponsive behaviour of customer executive

Address:Sector-22 chandigarh idea customer care office, Chandigarh, Punjab, 160101

When i visited & talked your customer care office in "sector-22, chandigarh", on 4 march for the resolution of one of the issues related to idea service, one idea customer care executive. Treated me very rudely & she was not ready even to listen my queries. I am deeply saddened by such a response from your customer care. Moreover i have seen the same person arguing with other customers during my both visits, in that office.

My...
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H
Hritik Raushan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my sim validity got expired

Address:Sitamarhi, Bihar, 843331

Sir, i am from bihar and my mobile no. Is [protected] whose validity got expired and the operator doesn't notified about it and doesn't giving the soltution about how i can reactivate it. This no. Is very important to me. Help me by giving upc code for this no. Or another option for this.
You can call me on [protected] for more information. Thank you....
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A
Ajit Chavan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming and outgoing sms not working since last 4 days

Address:401,BHARAT CHAMBER ,4TH FLOOR ,BARODA STREET,MASJID BUNDER EAST,MUMBAI-400009, Mumbai City, Maharashtra, 400009

Messaging services on my above phone no for incoming & outgoing is not getting through from the day of switch over from jio to idea.

My important business transactions are parallesed due to non-functioning of sms services.

In spite of my repeated request the line as not being restored. I once again request to restore my sms service immediately on receipt of this mail.

From the day 1st in idea...
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P
Preeti23
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disgusting service1

Address:411047

C[protected]

I am not satisfies with the resolution provided to me. How can idea change the plans without informing consumers. I have 2 idea numbers - [protected] and [protected]. We (Me and my husband) have kept our mobile numbers in minimum rentals as this is old number, and we just keep it for incoming. Now you have increased the rental from 149 to 299, and giving discount of rs50 for first few months. Y should we pay excess...
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P
podiyan
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer services

Tried many time to recharge the mobile since 19/2/19, but in vain.. After 19th feb 19, stopped receiving messages but on 6/3/19, received a message as under:'"special offers for your idea number :rchg with rs.50 get 39.37tt;rechg with rs.65 get 55 tt+200 mb for 28 days. Dial*121# for best offers" il-idea 117". As per your message, on 7/3/19 i recharged mobile for rs.50. Tr id qur[protected] but not credited the amount in mobile. Please look...
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A
Anand5143
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding postpaid to prepaid your representative behave rudely

Address:Idea service centre durga puri branch delhi, New Delhi, Delhi, 91

Sir
I port my number from reliance to idea one year ago after that i change my plan postpaid to prepaid on 24 february 2019 on your durga puri branch delhi your representative change my plan he deposit all my due bill in advance i paid all my dues and he deposit 500 inr for prepaid plan after that i wrote you till date 08/03/2019 my prepaid plan not active and i gone so many times he not recharge my plan he say it's company fault that...
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