Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Jan 7, 2024
Complaints 16712
Resolved
9872
Unresolved
6840
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 371

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
az_pankaj
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted charge applied on my bills

Address:New Delhi, Delhi, 110096

Hello Sir,

I am using IDEA cellular post paid service and they are always Charging unnecessary items charge in my bill.
When I complained for it, they are not responding my emails.
I was going through my Jan15-Feb15, 2017 bill. There are below charges which I don't think done from my side:

1. VAS Usage Charges [mydala powered deal]: Rs. 29
2. MMS Charges (on No: [protected] which is the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mandi, Himachal Pradesh, 175023
Website:www.ideacellular.com

I am very disappointing with idea services, idea show an offer of 10 GB 3g/4g data in offers but idea actually gave us 1 GB data and when i call to customer care service then told me this is valid for 3 times only u recharge 4 th time so u cant get 10 GB. So what can is do this is cheating idea is BS...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhaysheth
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair deduction of prepaid balance worth 29 rs.

Address:Mumbai City, Maharashtra, 385535
Website:www.ideacellular.com

Idea deducted my Balance of 29 Rs. On the name of paid content named mydala. I haven't even browsed mydala website and even not downloaded their app. Idea is saying it is non refundable, but they are charging for content I haven't downloaded. That is wrong and unethical practice by a highly reputed company. My mobile no. Is [protected] with idea. I request them to refund my amount otherwise I will switch to another operator. I am not even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Kherwals
from Bhiwani, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer provided by idea representative is not active in proper way that is given by idea representative.

Address:Bhiwani, Haryana, 127040
Website:www.ideacellular.com

Dear sir

As per our telephonic discussion with your representative .
You give offer for me unlimited local and STD call .
But my balance is deducted in my main ACC.
And customer care executive do not give proper solution
I talk to three executives. But all executives give me different different statement for my complaint
I have proof in audio clip of all executives statement.

So...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nanikalyan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake notifications

Address:West Godavari, Andhra Pradesh

I got a notification about idea recharge that is 15rs=18 talk time:i did recharge but it is not processed.then I contact customer service but they said that this offer is not available to your number:i had a screen shot of that offer.if you don't process that offer l will place a case in the consumer court.good bye...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh_kumar0067
from Gohana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CUG charges include in my bill from 1.9 years

Address:Rohtak, Haryana, 124001

Dear sir,
Cug charges include in my bill and no [protected]. Cug charges include in my bill from 1 year and 9 months. I thought idea is a reposible company but after this issue everything is charged. I issued my connection from nirmal enterprises. I have 15 no in my farm and all numbers have cug. I don't know why cug is not free on this number. Please add cug and refund my money.
Mahesh kumar
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lawu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to open mms

Address:400083
Website:www.ideacellular.com/webmms

I have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong. what to do.? this has been to much irritated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahadevchiru
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong assurance given

Address:Bangalore, Karnataka, 560078

Dear Sir / Madam

I recently got my airtel number ported to Idea. Number is [protected].

Though I was using Airtel number from past 5 years, I got my number ported to idea as i was assured unlimited STD and local calls for Rs.499 with 6 GB 3g internet. This was assured by your executive (mobile no.[protected]). I had told him that I am using 3G handset.

Now when I activated this, now your people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shafeek S Hussain
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My incoming and outgoing calls list three month

Address:Kollam, Kerala, 691536

Dear Sir,

Can you give me the last three month call details of the mobile number "[protected]". Please send me the details of this mobile number on urgent basis in my e-mail address([protected]@gmail.com). i am waiting for your reply as early as possible...

Please help me......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dergpal Singh
from Gopalganj, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Block My Idea Prepaid Sim

Address:Bareilly, Uttar Pradesh, 243001

Dear Sir/mam
BLOCK MY IDEA PREPAID SIM
Sir. My Mobile lost during my train journey.pl block my mobile no [protected]. Pl intimate after block on my alternative no [protected]. My mobile was dual Sim, Android and Samsung company. Thanks

Regards
Dergpal Singh
Sithaura Road, sithaura
Bareilly - 243001
Email id - [protected]@gmail.com
Mob. No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshul_09111986
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting my number by giving wrong detail of plan

Address:122001

Hi my number was working in airtle postpaid ([protected]) then in first week of feb. 2017 i got a call from idea khushi communication delhi that port in to idea we will 11gb data & 1200 minutes calling on 299 postpaid plan.

After everything completed & when i go for activation then i came to know my plan is 499 with 3gb data.

Even i have recorded that call also. Now i am not geeting any response from them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh Nakar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transaction from Idea Money

Address:380051
Website:idea bill desk - idea money

Sir,

Today at Afternoon at 12:16 i got call from [protected], they told me to convert redeem point to cash transaction and generated OTP to my mobile number. they have made 4 transaction of 4800/- each, the total transaction of Rupees 19200/- went to IDEA Money account as IDEA BILLDESK.

I Request to take action and revert my money back to my credit card account.

my mobile number:[protected]
Credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishalsales
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid Disconnection

Address:Pune, Maharashtra, 411014
Website:www.ideacellular.com

I am writing to you in regards to the diconnection of outgoing and Internet services on my number [protected]. My number is been diconnected since a week and I am being utterly inconvenienced with this and there is absolutely no fault of mine in this. This all started when one of your representatives called and asked to get on a better plan o[censored]nlimited national and local calls and 1GB data for 800 something and this plan was activated mid...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nithin Babu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening on unpaid bill

Address:Ernakulam, Kerala, 682015
Website:www.ideacellular.com

I Nithin Babu M.N was an idea post paid customer( [protected]) still December 15 2016. Due to call drops, low network coverage, and low internet speed I port out from idea. Now I'm a Bsnl Prepaid customer. I reported this issue several times to idea customer care. But they couldn't solve it. That's why I port out from idea.
At that time I settled my outstanding bill amount and asked the customer care that weather any more bill come...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Panigrahi
from Panaji, Goa
Report
Copy

Block lost Idea sim

Address:400614

Dear sir,

I am Mr. Bharat Panigrahi, while traveling by train I lost my mobile phone which had idea sim card (no: [protected]). Kind ly block the same and during this period my temporary contact no will be [protected].

Regards,
Bharat Panigrahi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siddhesh mali
from Mumbai, Maharashtra
Report
Copy

SMS detail

Address:Raigad, Maharashtra

MY number is [protected] only SMS DETAIL LAST 2 MONTH PLEASE SEN TO MY MAIL ID.
[protected]@gmail.comPLEASW HELP ME...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhinav_vashist
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working even after charging huge amount of billing

Address:Chandigarh, Punjab, 160101
Website:Ideacellular.com

I got a call from idea customer care and they told me that there is a new 4 g plan ultimate 499 and i will have 3gb 4 g data in it plus other facilities. I opted for it . But they did not tell me if 4 g network is unavailable then 2g/ 3g will be chargeable. I noticed my unbilled amount rose to 850. I called customer care they told that send STOP SMS TO 1925 and then your internet will work only if you have data pack activated for the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhilash Sundaran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted Facebook alert

Address:Thiruvananthapuram, Kerala, 695561
Website:www.ideacellular.com

Hello,
My name is abhilash
My phone number is [protected]
I have a complaint regarding unwanted Facebook notification. I have been receiving some other's Facebook notifications like some one like your post, some one sent a friend request and some one replied your post etc... in my number given above. Please do the favor to won't get above mentioned notifications.

Thanks
Abhilash...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ram Sah1984
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid

Address:Bijapur, Karnataka, 586101
Website:Mcnally

I was user of corporate post paid plan mob no [protected]. Near about 20 concetion taken by company in corporate/cug plab as all the control was with our corporate head like std pkg intranet pkg etc I had left the company around 2 month ago and I am not using that mob no from last 2 month but foolish idea people is asking payment directly to me in place of company As all control is with corporate than why they are asking me. They are still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Anuragforovers
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never use it otherwise it will destroy your money

Address:New Delhi, Delhi, 122016
Website:www.ideacellular.com

Never use it otherwise it will destroy your money definitely India`s No. 1 Cheater fraud and manipulate customers, they earn lot of money from scams and playing with customer trust Increase unnecessary bills to 200% and than insist people for money. People will sue the company in supreme court. They distract people for using extra internet by their app. Through app you think I have much data for use, whenever you consume your data they will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy