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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 373

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Information of my call list of idea number from 5 months call logs some personal information calling outers....
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B
Ballu1979
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet charges twicely

Address:New Delhi, Delhi, 110059
Website:Idea

Hi Idea,

Refers to my issue, I have just surender my Airtel connection and port my number to idea.

Initially as per your executive I have been told that there will be two pack will be sufficient for me. One for calling (Rs199) and second for internet (Rs1500).

I have two concern first if I have already taken Rs1500 (15GB free) then why you have charged me for net (Rs550 approx) and secondly...
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M
mypoint
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miscellaneous charge for premium sms in postpaid bill

Address:Hyderabad, Andhra Pradesh

Bill No. [protected]
Account No.[protected]
Invoice Date: 1-2-2017

I have billing dispute with my post paid bill.I am wrongly charged rs.99 extra for VAS charges(Premium SMS) which I had never used. I lodged complaint with customer support over email .. was told charges will be reversed but that did not happen yet.

Over phone with customer care, you are so rude and don't have anything to say...
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S
Shivi-12
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding stoppage of outgoing service of mobile no 8872003972

Address:Chandigarh, Punjab, 160036

My no [protected] has been ported from airtel. But now my outgoing facility has been stopped due to the reason that i have to submit last clarance payment receipt of airel bill to idea store. This is the worst service i havd seen thats why i had ported my another idea no to airtel but dt that time they did not ask for dis type of clearance receipt. If any issue idea has to clarify it from airtel not from me reagding my last payment. This is...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ideacellular.com

My balance for mobile number [protected] was deducted three times on 04 Dec 2016 for Rs. 25 each. I am not sure what kind of deduction this is. I did not requested for any special services from Idea care. Below the deduction details.

Date Adjustment Code Amount Type
Dec 04, 2016 01:48:03 SMSINT Rs. 25.0 DEBIT
Dec 04, 2016 01:47:09 SMSINT Rs. 25.0 DEBIT
Dec 04, 2016 01:46:19 SMSINT Rs. 25.0 DEBIT
br...
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G
Giri Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct my postpaid connection Idea Number

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:[email protected] , [email protected]

Plz help me

Dear Sir Deduct my postpaid connection Idea Number-[protected]
No Internet join but Deduct my payment...
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K
Kadarkarai Rai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of incomplete net recharge

Address:627417
Website:www.ideacellular.com

Sir,
I had recharged my idea sim no- [protected] (Idea Tamilnadu)of amount 255 on dated 01.02.17 but due to some error the recharge was incomplete but my amount was deducted from my account. I got a message from company failure of recharge, then again I recharged with the same amount which was recharged. But the amount of failure recharge was not credited in my account.
I complained about this on dt-14.02.17 to customer care...
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L
Lafemmesur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of money wha

Address:New Delhi, Delhi
Website:www.ideacellular.com

What the hell is dis mydala? Idea cellular Looting people!! Out of nowhere received the msg that Rs.30 is deducted from your main balance.I mean surely 30rs.is not dat a big amnt.to lament about bt what the hell..I don't even what dis [censored] is! Already the deals available on idea cellular are way more expensive than other networks supported by poor service & now they r deducting customers' money illegally. Time to switch over to other network!!...
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S
sherine thomas
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False

Hello... I used a number which is official one. by harstake due tto certain complications I owe 3500 rs and i Paid that. The way the ladies called is bit arrogant and harshy.I asked them can i get their names they didnt given their names and its ruin the business. I am a company head and planning to remove all connections from office. ..

[protected] this was my number . this call is from Kochin Head office. Definitely this will...
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mayank dandhare
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card transactions in the name of idea payment

Address:Hyderabad, Andhra Pradesh, 500089

Hi,
I received a call for crediting my Citi bank credit card points and thus shared some information with the calling persons. Later, I came to know that the payment is credited to merchant named IDEA PAYMENT.
There are 4 transactions of RS 4800 each credited to IDEA PAYMENT on 1-Feb-2017.
I have done an FIR also with the Cyber Cell police station.
Please take a note and do the needful.
Regards,
Mayank...
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S
silasketzi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunding my deducted amount

Address:600100
Website:www.consumercomplaints.in

Without my permission, Idea is deducting my balance from my prepaid account.I didn't buy any game.Right now, I'm using feature phone and it has only one game which is full and not on the trial basis.I got a message from 58010 that Thank you for purchasing the Fortumo game.Enjoy and have fun [protected]@iappgame.com. Whenever I got this message, then every time Rs 20 deducts.I didn't buy any game.I called the idea customer care, they were saying that...
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J
javedshaik
from Chennai, Tamil Nadu
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SIM not activated after 4 days

Address:600116

I migrated from post paid to prepaid number, my postpaid number is blocked on 10th Feb, called customer care and visited idea store, every time they are telling to wait for 24 hours. I am missing important calls and idea is not activating my mobile - [protected]....
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D
deepakmohan958
from Kotamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against idea customer service agent

Address:Ernakulam, Kerala
Website:idea cellular

Sir,
My name is Deepak and I am from Kerala. My Mobile no is : [protected].Today (13/02/2017) I got a call from [protected], to talk about Idea Post paid offer. The customer service agent's name was Naina.The call was from Kerala. I asked her about Idea prepaid offer. That time she didn't talk with manner. She spoke very bad words. As a customer, I felt very sad. And also she threatened me through SMS.

So, kindly...
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S
sahilratapiya
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network coverage problem in our village

Address:362610

HELLO MY NAME IS SAHIL RATAPIYA IM FROM MOTA KAJALIYA TA VANTHLI DI JUNAGADH 362610 HAVING NETWORK PROBLEM TO CALL IN OUR VILLAGE Please requesting your immediate response as I'm a favourable customer for idea... plz fastli solve my problem if is it posibal give bast neteork to our village. if not posibal tale me so i chang my nuber to any other network opretar.thanks...
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S
Suma Kim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not loaded but amount debited

I uploaded money in wallet using my Canara debit card ending with 3801 in 3 transactions on 12th Feb, 9:14 pm & 9:26 pm and 13th Feb around 6 am. The transactions made on 12th Feb were both successful but the transaction made on 13th Feb, 2017 failed and the amount was debited from my bank account. I raised a complaint but haven't yet received a call from customer care.
I request Idea Money team to look on this issue.
Details...
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N
nizam541
from Hyderabad, Telangana
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Network coverage issue

Address:Hyderabad, Andhra Pradesh, 500081

Am facing network issue in my area,
I had registered multiple complaints regarding this but every time they closed my request by dropping massage,
Requesting you to take action on this.
My mobile number [protected]...
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S
Sagar as
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance dedication after complaint not give rs. 75

Address:Jamnagar, Gujarat, 361140
Website:Idea cellular gujrat

My idea gujrat num is [protected]. Idea cut my 75 rs. For music box service without notice me. After I have complain for this my complain no. 1-[protected] today is 15 days ago but not give my balance. Wrost services I have go to reliance jio now pls give me my balance wrost services provider I have seen ever. I am also complained their appellate othority officer but naver respond. Give me my rs. 75...
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Tekeshwar Konjengbam
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of unsuccessful recharge amount.

Address:560001
Website:ideacellular.com

I have done a top up recharge on 12 Feb 2017 from SBI paona bazar branch for an amount of Rs251 vide ref no. [protected] IHD2191991 for the no. [protected]. However, money is deducted from my account no. [protected] but recharge is not fulfilled. Refund the amt to the above account with IFSC SBIN0007440.
Photo of transaction is enclosed for investigating the amount deducted.
Tekeshwar...
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B
Baluchate
from Mumbai, Maharashtra
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Call recording and incoming call detail

Address:Beed, Maharashtra, 431123

Please provide idea January last month call recording and incoming outgoing calls detil...
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Viraj Kamble Nrcpb
from Noida, Uttar Pradesh
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Asking to pay money for not used service

Address:New Delhi, Delhi, 110012
Website:www.ideacellular.com

The problem starts with getting another postpaid connection from Idea Cellular service provider. I purchased another postpaid connection of Idea services (70650*****) while keeping in my mind to utilize unlimited calling scheme between idea postpaid numbers. But later I changed my mind. Till that, I never activated that Idea postpaid connection. In fact, I never broke the seal of that postpaid connection ever (i never inserted sim card in...
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