Idea Cellular Complaints & Reviews

Idea Cellular — For balance deduction

1 Review
Ni Nimesh Nanavati on Feb 9, 2017 Mark as Resolved
Phone/Mobile Number: [protected]

Dear Sir,
my name is nimesh and my wifes name is bhavini and her mobile no is [protected].it is horrible experience with idea cellular service as tilll two days before in her account balance was RS 94.74/- and automatically on dated 08/02/2017 they have deducted full balance from her account.still there was balance in internet package also.

it is horrible experience as without informing they have deducted and also my wife coplains abt it then aslo they misbehave and told they will not refund it.

this experience i will share in social media too as the service is very very very bad.

and in near future i will not recommend any one to go with idea.

if my matter is not solved soon and balance is not refunded then i will complain to higher level and also post in social media with the proof i have.

waiting to listen soon.mine id is [protected]@gmail.com

Dear Sir,
my name is nimesh and my wifes name is bhavini and her mobile no is [protected].it is horrible experience with idea cellular service as tilll two days before in her account balance was RS 94.74/- and automatically on dated 08/02/2017 they have deducted full balance from her account.still there was balance in internet package also.

it is horrible experience as without informing they have deducted and also my wife coplains abt it then aslo they misbehave and told they will not refund it.

this experience i will share in social media too as the service is very very very bad.

and in near future i will not recommend any one to go with idea.

if my matter is not solved soon and balance is not refunded then i will complain to higher level and also post in social media with the proof i have.

waiting to listen soon.mine id is [protected]@gmail.com

Sir/Madam,
On 26 Jan'17, at 6:39 pm, I've recharged my 3G Net pack for 28 days, 1GB Data for Rs. 156/- & the expiry date is 22/ 02/17.
Next morning on 27 Jan'17, I's shocked to read that "You r 500 MB away from ur 1GB data..". I d'nt know how n where my 500 MBs gone. Immidiately I called to customer care bt did'nt get the right ans. My remaining 500 MBs also gets over on 5 Feb, 17 instead of 22 Feb, 17.
Sir/Madam, kindly look into this matter on an urgent basis and please Refund my Data Pack MBs.
Being ur old customer, I hv a great respect for 'Idea' and I wish to hv a good customer relation in future also.
Hoping for a quick response and satisfiable action from you.
Thanks
Suman Lata Bhatti

I hadbeen loaded 100+400=500/- from wallet-[protected]
nextime can not log in account at date;08/02/2017, time-10:12 pm

Dear Sir,

Please, Close my Idea Sim, Because I have Lost my Mobile some days before and i am too busy so have no time for conplaint thats why i using this process
So, Please, close my sim otherwise someone missuse my sim so please close the sim as soon as possible
I have not responsible for this. My Detail's are given bellow.

Name - Rajpal
Mobile [protected]

आज 9.2.2017 रात 12.04 मि. पर जब में आईडिया मनी अप्लीकेशन में रिचार्ज करने के लिए आईडिया मनी वॉलेट लोड कर रहा तब बैंक ऑफ़ महाराष्ट्र डेबिट कार्ड से पैसे cut हुवे पर आईडिया मनी में नही आये। problem solve karo pls. मेरा आईडिया मनी वॉलेट [protected] से रजिस्टर्ड है.

[protected] es number ko trace kar aur eska id proof me name aur address pata kar ke es number par call back karo or email id to send [protected]@gmail.com thank

Mere prepaid idea k 2 ac Nbr [protected] @ [protected] se balance recharge karnepar ( [protected]@iapp.game.com) site se game activ hote hai Aur mere balance per second deduct ho jata hai
krupya is service ko band kare maine koi game active kiya nahi phir bhi balance cut jata hai

I have taken new postpaidsim from field ofcr. From last 10 days sim is not activated. I am calling him everyday but still no response. Kindly check if fraud is there. Name of field Virendra madsare. Contact [protected]. Why so much delay. Reputation of idea is spoiled. Has taken 300 Rs from me.Idea is ignoring my calls. Why they are not activating my sim . I doubt there is any fraud . Please look into matter

Dear Sir/Madam
I am using Internet 3G dongle post paid plan Rs.650/Month -3G Data Mobile No-[protected] But i got 3G speed only 10 day Max after that speed become very slow in main city. I have register 2 times complaint to idea by online we received call from idea office and helpless answer given both time.

Please help me out.

Thanking You
Kapil Sharma
[protected]

We have two connections of Idea and we have paid the bill amount through Bank transaction dated 02/02/17. Transaction ID's are 63461527 for Rs.293/- and 63461526 for Rs.1104/-.Transaction amounts have reached Idea account on 02/02/17 but on 06/02/17 they have disconnected my mobiles.At the moment I am on tour, and I am completely handicapped without any means of communication. My office staff has gone to their gallery and shown the transaction date and ID but they are not accepting it and says it will take 4 days to rectify their mistake. My numbers are [protected] and [protected].

My name is Akshat and i am from Amethi, I have no other option left behind rather
to share my grief and major issue on this portal. Today, i received a call from Idea
Recovery Office and they have lodged FIR and ask me to meet at patiala court immediately.

When i ask them for what they are doing this to me as my idea no. is blocked from november
and also i don't have that sim with me now, then they
threaten me that they can catch me from any where and put me in jail if i didn't payed my bill soon.
I had checked the mail from idea which shows Rs 870 which is Rs 690 in november after which no. is disconnected.
I tried to pay several times but due to slow internet connection or payment gateway problem its not completed yet,
but they are calling me continously using abusive language and treating me as a criminal.

When i contacted them they pretended themselves as Idea Cellular Authorised
Advocates and Idea Cellular has authorized to talk with you in such manner.
([protected] Renu sharma
[protected] Anil chaudhary)

I have the only way to logged complaints against them in Consumer Court with Idea Cellular
and with TRAI along with their mobile numbers.

I am having mobile No. [protected]. Since past two months or more Rs. 1.50 is deducted in two-three days gap on account of flash message. I have never activated or wanted the same. I complained to their customer care. They guided to send message "STOP" to 58595. I sent the same several times. But there is no resolution. All the time my balance is deducting. As my mobile No. is given to my all circle, it is going to be tough to change my No. But I am loosing huge money unnecessarily in this way. Please get it stopped & arrange to get refund all my monies theft by Idea Cellular in this unscrupulous way.

The activate the fake sim with fake Id. That guy activated sims on my id without telling me somehow I came to know that. He activates the sim then regulate the in different market. He has a large network.his name is tivra prakash Gupta.
Vityhal enterprise.

As I had Received an important conference call in between these two months and lost the no.. I need a call history of my no. [protected] of Nov and Dec months of 2016 in my gmail [protected]@gmail.com

On 25 January 2017 I recharge of rs. 345 but till now I didn't get
internet data
balance so please kindly check my issue and give full benefit of rs.
345 recharge.
My phone no. [protected]
If you not solve my issue then recharge again of rs 345.
Customer care reply me as
As per our record no such communication regarding recharge offer on RC345 with benefits of data offer dated 25th January 2017 has been sent towards your Idea mobile number and also your Idea mobile number is not eligible for offer on RC345 with benefits of data offer.
Please find the attached file.
Only why my no. Is not getting offer.
Thanks

Since one month i am not receiving any message in my mobile number. All of a sudden, incoming message has stopped. i can send message but if someone sends message on my number, that does not come to my mobile number. There isn't sign of any message. I want this to be solved.

I had bought the SIM card on Thursday 2nd February 2017 7:00 PM but it not activated as of 6th February 2017 7:00 PM.

I was told by Idea store executive that SIM will be activated by 3rd February 2017 8:30 PM.

When I call Idea customer care then I get response that documents are not submitted.

When I go to Idea store, the executive says he has submitted the documents.

After going to couple of times to Idea store, executive is ignoring my phone calls.

Hi Team,

I am Venkateswara Rao, having idea money account with mobile number [protected]. I have done three transaction each one of 5, 000 (total 15, 000)valued on 3rd February 2017 but only two transactions money valued 10, 000 has been credited to my Idea money wallet. I got message from my credit card service bank saying 5, 000 has been debited from card but this amount was not added to my Idea money wallet.

Please send me an update on this whether money will credit to my card or should I raise concern over this. If money will get credit then how much time it takes to get the money back to credit card.

And I wonder why don't you maintain customer care service through mobile like other banks if it is related to money transaction.

Regards
Venkateswara Rao

My connection from Kerala.I am now in Banglore. I recharged Rs.41 to get roaming facility.Today on 6/2/17 I recharged Rs.148 against an offer.I lost this money.I contacted customer care on 12345 some ladies not answering properly to my questions.Again I recharged 196 Rs that also lost.I can not activate any offer under roaming.Actually I do not know that under roaming I can not activate any offers.So I lost 344 Rs. There is no option to get back this money or can not charge to my phone.