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Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16718
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Idea Cellular reviews & complaints page 372

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M
Manoj Panigrahi
from Panaji, Goa
Feb 20, 2017
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Address: 400614

Dear sir,

I am Mr. Bharat Panigrahi, while traveling by train I lost my mobile phone which had idea sim card (no: [protected]). Kind ly block the same and during this period my temporary contact no will be [protected].

Regards,
Bharat Panigrahi
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    S
    siddhesh mali
    from Mumbai, Maharashtra
    Feb 20, 2017
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    Address: Raigad, Maharashtra

    MY number is [protected] only SMS DETAIL LAST 2 MONTH PLEASE SEN TO MY MAIL ID.
    [protected]@gmail.comPLEASW HELP ME
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      A
      abhinav_vashist
      Feb 19, 2017
      Resolved
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      Resolved

      Address: Chandigarh, Punjab, 160101
      Website: Ideacellular.com

      I got a call from idea customer care and they told me that there is a new 4 g plan ultimate 499 and i will have 3gb 4 g data in it plus other facilities. I opted for it . But they did not tell me if 4 g network is unavailable then 2g/ 3g will be chargeable. I noticed my unbilled amount rose to 850. I called customer care they told that send STOP SMS TO 1925 and then your internet will work only if you have data pack activated for the same. I did it but now 4 g network is not coming anywhere and my internet is not working. It worked fine in Chandigarh but in jammu and now in delhi.. i do not have 4 g network. I will pay more than 1300 inr this month still i wil not be able to use internet because idea 4g is not available anywhere. This is absolutely cheating if someone is paying so much money his data should work if network is 3g too and they can deduct the same data from 4g plan. I am filing complaint in consumer forum to highlight the fraudulent schemes companies make to fool their customers and charging money which is completely unacceptable.
      May 10, 2017
      Complaint marked as Resolved 
      Idea Cellular customer support has been notified about the posted complaint.
      Verified Support
      Feb 23, 2017
      Idea Cellular Customer Care's response
      Hi Abhinav,

      We regret the unpleasant experience with internet. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

      Regards,
      Suhas
      Feb 24, 2017
      Updated by abhinav_vashist
      I got a call from idea representative. He has no answer as why i was charged for 3G data when i already had 4G pack . N even if my unbilled amount is almost 1000 why i am not able to use data when there is no 4G network. It does not work on 3G
      Verified Support
      Feb 24, 2017
      Idea Cellular Customer Care's response
      Hi Abhinav,

      As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

      Regards,
      Vicky
      Verified Support
      Feb 28, 2017
      Idea Cellular Customer Care's response
      Hi Abhinav,

      As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

      Regards,
      Vishal
      Feb 28, 2017
      Updated by abhinav_vashist
      Do not post fake comments. Resolution still not provided. I am still unable to use 3G data
      Verified Support
      Feb 28, 2017
      Idea Cellular Customer Care's response
      Hi Abhinav,

      As per your telecon with our customer service associate on 28th February 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

      Regards,
      Suhas
      Mar 06, 2017
      Updated by abhinav_vashist
      As you have not taken any action, I am changing service provider tomorrow and i will also not be paying the bill . i will be taking forward my consumer court complaint to make sure this time idea will be a victim not the customer.
      Mar 08, 2017
      Updated by abhinav_vashist
      Dear sir,
      As told by you on phone that idea team will visit my place to check the network and phone settings but nobody visited and then you come up with another excuse that you have checked network feasibility offline . I am done with your day to day copy paste replies. If at escalation appeliate level people are like this then what customers can expect by normal staff . I have already applied for number port. I will pay bill whatever bill gets generated just because i dnt take honour in cheating someone. Now please get my porting process smoothly done . I do not want to reach out to you again for problems regarding porting. And also i want to mention name of point of contact at appeliate level mr. Sukhwinder. The good for nothing guy . He is d best if you wana stretch the issue like chewing gum without providing any solution or genuinely working on it. At last customer gets fed up and leave.
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        A
        Abhilash Sundaran
        from Bengaluru, Karnataka
        Feb 19, 2017
        Resolved
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        Resolved

        Address: Thiruvananthapuram, Kerala, 695561
        Website: www.ideacellular.com

        Hello,
        My name is abhilash
        My phone number is [protected]
        I have a complaint regarding unwanted Facebook notification. I have been receiving some other's Facebook notifications like some one like your post, some one sent a friend request and some one replied your post etc... in my number given above. Please do the favor to won't get above mentioned notifications.

        Thanks
        Abhilash
        Mar 24, 2017
        Complaint marked as Resolved 
        Idea Cellular customer support has been notified about the posted complaint.
        Verified Support
        Feb 19, 2017
        Idea Cellular Customer Care's response
        Hi Abhilash,

        We request you to dial 12345 from your Idea mobile to reach our customer care helpline for further assistance or visit www.ideacellular.com.
        Regards,
        Akshay
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          R
          Ram Sah1984
          from Bengaluru, Karnataka
          Feb 19, 2017
          Resolved
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          Resolved

          Address: Bijapur, Karnataka, 586101
          Website: Mcnally

          I was user of corporate post paid plan mob no [protected]. Near about 20 concetion taken by company in corporate/cug plab as all the control was with our corporate head like std pkg intranet pkg etc I had left the company around 2 month ago and I am not using that mob no from last 2 month but foolish idea people is asking payment directly to me in place of company As all control is with corporate than why they are asking me. They are still using cug plan. Idea should understand cug/corprate conction means. So please Ask payment to corprate head only.
          Mar 28, 2017
          Complaint marked as Resolved 
          Idea Cellular customer support has been notified about the posted complaint.
          Verified Support
          Feb 19, 2017
          Idea Cellular Customer Care's response
          Hi Ram,

          We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

          Regards,
          Akshay
          Verified Support
          Feb 19, 2017
          Idea Cellular Customer Care's response
          Hi Ram,

          As per your telecon with our customer service associate on 19th February 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

          Regards,
          Suhas
          Verified Support
          Feb 25, 2017
          Idea Cellular Customer Care's response
          Hi Ram,

          As per your recennt telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

          Regards,
          Abhi
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            Anuragforovers
            from Delhi, Delhi
            Feb 19, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 122016
            Website: www.ideacellular.com

            Never use it otherwise it will destroy your money definitely India`s No. 1 Cheater fraud and manipulate customers, they earn lot of money from scams and playing with customer trust Increase unnecessary bills to 200% and than insist people for money. People will sue the company in supreme court. They distract people for using extra internet by their app. Through app you think I have much data for use, whenever you consume your data they will double charge in this digital age where other company gave free data. They also manipulate though their TV ads. Conclusion its worst in term of customer relationship. I believe it is a big scam nothing else.
            Mar 28, 2017
            Complaint marked as Resolved 
            Idea Cellular customer support has been notified about the posted complaint.
            Verified Support
            Feb 23, 2017
            Idea Cellular Customer Care's response
            Hi Anurag,

            We sincerely regret issue with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

            Regards,
            Suhas
            Verified Support
            Feb 24, 2017
            Idea Cellular Customer Care's response
            Hi Anurag,

            As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

            Regards,
            Abhi
            Apr 18, 2017
            Updated by Anuragforovers
            Yes. It's addressed but it resolved in 3 months. Is this TAT for your customers. It was n't proper way to handling customers. I will never choose Idea again.
            Thanks
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              V
              vivekjain1977
              from Noida, Uttar Pradesh
              Feb 18, 2017
              Resolved
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              Resolved

              Address: 110002

              We are in corpaorate tie up with idea cellular in M.P, We received the bill which is not as per our plan, we are constantly follow it up with customer care, appellete authority but didn't find satisfactory reply regarding bill details, every time new person who don't know anything about the case call and ask just for payment and not providing the necessary bill details to resolve the issue.Due to which we have to disconmtinue the services which lead to lot of financial losses to our business as these number has been circulated to our customer.
              Apr 1, 2017
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Verified Support
              Feb 18, 2017
              Idea Cellular Customer Care's response
              Hi Vivek,

              We sincerely regret issue with your Idea mobile bill. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

              Regards,
              Suhas
              Verified Support
              Feb 21, 2017
              Idea Cellular Customer Care's response
              Hi Vivek,

              As per your telecon with our customer service associate on 21st February 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

              Regards,
              Suhas
              Verified Support
              Feb 24, 2017
              Idea Cellular Customer Care's response
              Hi Vivek,

              As per your telecon with our customer service associate on 23rd February 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

              Regards,
              Abhi
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                Y
                yush
                from Mumbai, Maharashtra
                Feb 18, 2017
                Resolved
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                Resolved

                Dear sir, madam

                My postpaid connection is disconnected but security deposit is not refund after 1 year refund is not come y and I have postpaid number then i have transfer to prepaid same number y my refund is not come

                My number is [protected]
                Postpaid connection name is lachhman vadhdev kokal then transfer to prepaid connection name is piyush laxman kokal
                Mail id [protected]@gmail.com
                Mar 24, 2017
                Complaint marked as Resolved 
                Idea Cellular customer support has been notified about the posted complaint.
                Verified Support
                Feb 18, 2017
                Idea Cellular Customer Care's response
                Hi,

                We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                Regards,
                Suhas
                Verified Support
                Feb 20, 2017
                Idea Cellular Customer Care's response
                Hi,

                As per your telecon with our customer service associate on 20th February 2017, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

                Regards,
                Mak
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                  S
                  Suresh Azari
                  Feb 17, 2017
                  Resolved
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                  Resolved

                  Address: 600016
                  Website: www.ideacellular.com

                  I have tried 3 times to port the Idea sim to another service provider. after raising the UPC number got the call from Idea person. In that conversation i clearly told that am not satisfied with idea and i very frustrated with the idea service. And i lose my due this service provide. But they tried to convince me . i didn't agreed. but being long time my MNP request was rejected by Idea.

                  Note: Idea is not allowing the consumer to port another service provider. 5 of my friends also facing the same porting issue. They are not allowing to port.

                  I want to raise a legal case on this, am searching the procedure raise a legal case on this.
                  May 10, 2017
                  Complaint marked as Resolved 
                  Idea Cellular customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 18, 2017
                  Idea Cellular Customer Care's response
                  Hi Suresh,

                  We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                  Regards,
                  Suhas
                  Verified Support
                  Feb 20, 2017
                  Idea Cellular Customer Care's response
                  Hi suresh,

                  As per our recent telecon, we wish to inform you that we are working on your concern & we will get in touch with you soon.

                  Regards,
                  Mak
                  Verified Support
                  Feb 24, 2017
                  Idea Cellular Customer Care's response
                  Hi Suresh,

                  As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                  Regards,
                  Abhi
                  Feb 24, 2017
                  Updated by Suresh Azari
                  My problem is not resolved, But the request is in resolved status. There is no Use, Very worst customer care
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                    S
                    Shish pal jajoria
                    Feb 17, 2017
                    Resolved
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                    Resolved

                    Address: 143419

                    Dear sir
                    Mene idea postpaid no [protected] ko Amritsar se liya hai. Inhone galat plan actibvate kiya hai.
                    Is number ka plan [protected] ke according krne ko kafi bar kah chuka hu
                    Till date tak care walo. Ne plan ki correction nhi ..
                    Ab to call bhi attend nhi kr rhe
                    My idea postpaid no. Cug plan hai aapne jo plan pnb bank ke sath tyup me dikhaya hai ...
                    Wo plan differ kar rha hai plz correct my idea plan accordingly [protected].
                    Apr 1, 2017
                    Complaint marked as Resolved 
                    Idea Cellular customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 18, 2017
                    Idea Cellular Customer Care's response
                    Hi Shishpal,

                    We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                    Regards,
                    Suhas
                    Verified Support
                    Feb 20, 2017
                    Idea Cellular Customer Care's response
                    Hi Shishpal,

                    As per our recent telecon, we wish to inform you that we are working on your concern & we will get in touch with you soon.

                    Regards,
                    Mak
                    Verified Support
                    Feb 24, 2017
                    Idea Cellular Customer Care's response
                    Hi Shishpal,

                    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

                    Regards,
                    Abhi
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                      P
                      Piltupavi
                      from Delhi, Delhi
                      Feb 17, 2017
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                      Address: Bangalore Rural, Karnataka, 562114
                      Website: www.consumercomplaints.in/new_complaint

                      This is inform you that the idea agent will give us wrong plan details about idea postpaid plan, but when i call to customer care service they said this information is totally wrong and we don't have that kind of plan.

                      I already raise a complaint against above to cumstomer care service
                      same problem I am facing agent give wrong information about plan
                      [protected]
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                        R
                        rahul_sharma1
                        from Jalandhar, Punjab
                        Feb 17, 2017
                        Resolved
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                        Resolved

                        Address: 133001

                        Hi

                        I was using idea postpaid connection [protected]

                        They given me the plan that was wrongly described on call and bill came against expectation.

                        My number got permanently disconnected but after that idea tried calling me several times to get the bill payment.

                        After a long conversation i paid the amount and cleared all the dues.

                        I got a mail that my number [protected] will be released after 45 days and will be returned to the vodafone as vodafone was my previous operator but its already been 3 months passed and idea didnot released my number and didnot returned it to vodafone.

                        I want this number because its my official number.

                        I already visited idea store many times but not getting any help from anybody.

                        Please if somebody can help me out in this, i want idea to release my number as soon as possible.

                        Thanks
                        Rahul Sharma
                        [protected]
                        pandit.[protected]@gmail.com
                        Ambala Cantt
                        Haryana
                        Apr 1, 2017
                        Complaint marked as Resolved 
                        Idea Cellular customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 18, 2017
                        Idea Cellular Customer Care's response
                        Hi Rahul,

                        We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

                        Regards,
                        Suhas
                        Verified Support
                        Feb 20, 2017
                        Idea Cellular Customer Care's response
                        Hi Rahul,

                        As per our recent telecon, we wish to inform you that we are working on your concern & we will get in touch with you soon.

                        Regards,
                        Mak
                        Verified Support
                        Feb 24, 2017
                        Idea Cellular Customer Care's response
                        Hi Rahul,

                        As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

                        Regards,
                        Abhi
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                          S
                          shettyshreya
                          from Mumbai, Maharashtra
                          Feb 17, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          Balance of rs, 250 deducted from mobile no [protected] with no explanation given and even after a week of following up with mails and calls, the complaint has not been addressed and no clarification has been provided. There was also no network for 2 days causing even greater inconvenience. Each time we call customer care they inform us that the system is being upgraded and there is not information available.

                          I have not yet received any refund for the amount deducted and no explanation as well. Shoddy customer care service.
                          Apr 11, 2017
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 18, 2017
                          Idea Cellular Customer Care's response
                          Hi Shreya,

                          We sincerely regret issue with your prepaid balance. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

                          Regards,
                          Suhas
                          Verified Support
                          Feb 20, 2017
                          Idea Cellular Customer Care's response
                          Hi,

                          As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

                          Regards,
                          Tudor
                          Verified Support
                          Feb 24, 2017
                          Idea Cellular Customer Care's response
                          Hi Shreya,

                          As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

                          Regards,
                          Abhi
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                            S
                            Sana Fatin
                            from Bengaluru, Karnataka
                            Feb 17, 2017
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                            Address: Ernakulam, Kerala, 0484
                            Website: Consumerscomplaint.com

                            Respected sir or madom...
                            I've lost my mobile phone, inside 2 sim cards also till last November 12th.
                            So..please block my idea prepaid number [protected].I have no idea what am...so that's why I...!!!
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                              A
                              Akhil941
                              Feb 17, 2017
                              Resolved
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                              Resolved

                              Address: 500028

                              Worst service irresponsible behaviour by agents, customer care, supervisor.

                              Call drop while transfering call to CL during conversation with supervisor.

                              Manufacturing defect SIM.

                              Can't describe more than this.
                              Even it's waste of time.

                              ******* Idea service go to hell

                              I thought of handling the issue but after an irresistible reply by your supervisor I wish to port

                              RIP IDEA
                              Mar 31, 2017
                              Complaint marked as Resolved 
                              Idea Cellular customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 18, 2017
                              Idea Cellular Customer Care's response
                              Hi Akhil,

                              We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                              Regards,
                              Suhas
                              Verified Support
                              Feb 20, 2017
                              Idea Cellular Customer Care's response
                              Hi Akhil,

                              We tried contacting you on your Idea number but we couldn’t reach you. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

                              Regards,
                              Mak
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                                A
                                Amrita Pathak
                                from Kolkata, West Bengal
                                Feb 17, 2017
                                Resolved
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                                Resolved

                                Address: 722183

                                Am from durlovpur, mejia, bankura wb. here from 1/02/2017 there is no network of idea. in some parts of mtps colony network is comming but in maximum part its nil. we are facing very problem. idea please do something at the earliest or else we would be forceb to either swap our no. to our network or buy nwe sim of other company. in that case also you have to make the amount we have in idea transfer to other company
                                Mar 31, 2017
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
                                Feb 17, 2017
                                Updated by Amrita Pathak
                                please resolve it at the earliest
                                Verified Support
                                Feb 18, 2017
                                Idea Cellular Customer Care's response
                                Hi Amrita,

                                We regret the unpleasant experience with network. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

                                Regards,
                                Suhas
                                Verified Support
                                Feb 20, 2017
                                Idea Cellular Customer Care's response
                                Hi Amrita,

                                We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us your alternate mobile number and the convenient date & time to contact you and have your issue resolved.

                                Regards
                                Mak
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                                  R
                                  rajeshchache2405
                                  from Ratnagiri, Maharashtra
                                  Feb 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: 415804
                                  Website: www.fortumo.com

                                  Without my permission, Idea is deducting my balance from my prepaid account.I didn't buy any game.Right now, I'm using feature phone and it has only one game which is full and not on the trial basis.I got a message from 53010 that Thank you for purchasing the iappgame.Enjoy and have fun [protected]@iappgame.com.Whenever I got this message, then everytime Rs 3 deducts.I didn't buy any game.I called the idea customer care, they were saying that I had purchased the game but fact is that I didn't buy any game.My no. is [protected].Idea customer care is saying again and again that I've bought the game.Thay are not providing the solution.They are not refunding my deducted amount.
                                  Mar 11, 2019
                                  Complaint marked as Resolved 
                                  Thanx Sir The company return my money Which was Deducted by unauthorized plans.
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 18, 2017
                                  Idea Cellular Customer Care's response
                                  Hi Rajesh,

                                  We sincerely regret issue with your prepaid balance. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

                                  Regards,
                                  Suhas
                                  Verified Support
                                  Feb 20, 2017
                                  Idea Cellular Customer Care's response
                                  Hi Rajesh,

                                  As per our recent telecon, we wish to affirm that your concern has been discussed & resolution has been communicated.

                                  Regards,
                                  Mak
                                  An amount of Rs. 3 is being deducted from my account. When I have contacted Customer Care they simply say Its flash message deduction you have given input that's why deducted and cannot be refunded. It's time every one opting for Jio but I stand with Idea and got this Problem as my reward.
                                  Idea Cellular Customer Care's response, Feb 18, 2017
                                  Verified Support
                                  Hi Srijan,

                                  We sincerely regret issue with your prepaid balance. To investigate, please reply with your Idea mobile number and alternate contact details. You can also call 198 from your Idea mobile for further assistance.

                                  Regards,
                                  Suhas
                                  yesterday i got a message from 53010

                                  Dear Customer, You have been charged 10.00 and your current balance is 86.13

                                  and i called the customer care there they are saying that i play a game but my mobile didn't support any type of game or anything it is the basic model
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                                    R
                                    rajanthakkar
                                    from Ahmedabad, Gujarat
                                    Feb 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: 380015
                                    Website: www.ideacellular.com

                                    I am using iphone 6 as my current handset. one day i got a message from company that my internet full speed data quote is over and your speed is now reduced by 40 kbps. I am using postpaid connection and i found that there is still to many 3G data is remaining in my account. i found that data balance in idea application as well as data balance check no *121*44# and *121*999#.

                                    i complained this issue 2 times in 198, 2 times in idea care store and did 1 mail but they took almost 5 days for every response and all time they are giving very bull #### resolutions that can't help me to resolve my issue.

                                    after 10 days no resolutions found and i am facing same issue.
                                    Dear Idea Cellular i am using your service from last 10 yrs and this is worst experience ever. Just Hell It is.
                                    I am not going to continue your service any more.
                                    Apr 1, 2017
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 18, 2017
                                    Idea Cellular Customer Care's response
                                    Hi Rajan,

                                    We regret the unpleasant experience with internet speed. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

                                    Regards,
                                    Suhas
                                    Verified Support
                                    Feb 20, 2017
                                    Idea Cellular Customer Care's response
                                    Hi Rajan,

                                    As per your telecon with our customer service associate on 20th February 2017, we sincerely apologise for the inconvenience caused to you. Your feedback is appreciated and thoroughly noted.

                                    Regards,
                                    Mak
                                    Feb 22, 2017
                                    Updated by rajanthakkar
                                    Dear Idea Cellular Customer Care,
                                    Just go to hell. Close your 3rd class business and start selling burgers. Is this a solution that you are sincerely apologise????
                                    Verified Support
                                    Feb 25, 2017
                                    Idea Cellular Customer Care's response
                                    Hi Rajan,

                                    As per your telecon with our customer service associate on 25th February 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

                                    Regards,
                                    Mak
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                                      N
                                      nsubbramanyam
                                      from Hyderabad, Telangana
                                      Feb 17, 2017
                                      Resolved
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                                      Address: 500080
                                      Website: www.ideacellular.com

                                      Dear Idea customer care,
                                      Being a idea customer of more than ten years, recently I had faced an embarrassing situation of excessive amount of post paid bill from you people. And I have been charged 27000 for a single day o[censored]nused international data. I had already brought this to your notice more than twice & ever since am roaming around your idea care centre for justice. I have been using idea & even encouraged my family members to do so from the year 2004 and its been a quite a long journey and now I am feeling really ashamed of being an idea customer. It is the responsibility of network provider to send sms/ussd to the customer after usage of 50%, 90%, 100% according to TRAI. I really don't understand why your executives are so ignorant when my data usage is 7 times more than my limit I have opted and ignored to inform me about the charges and the shock am going to face. request you to atleast respond to my issue and solve it because I am one of the few customers who did not change the network inspite of your poor signals in many areas and even made many of my friends and family to use your network. Pease weaver complete bill amount as I did not browse even single MB of data. Please inform your collection boys not to behave decently and not to black mail the customers until the issue is resolved.

                                      WHEN VODAFONE IS INFORMING ITS CUSTOMERS SO REPONSIBLY BY CALLING THEM WHY YOU PEOPLE ARE UNABLE TO DO SO.
                                      reported twice in idea customer [protected]@ Aditya Birla .com with ticket numbers Reference Id E1-[protected] & E1-[protected]
                                      Mar 23, 2017
                                      Complaint marked as Resolved 
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 18, 2017
                                      Idea Cellular Customer Care's response
                                      Hi Subbramanyam,

                                      We sincerely regret issue with your Idea mobile bill. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

                                      Regards,
                                      Suhas
                                      Verified Support
                                      Feb 20, 2017
                                      Idea Cellular Customer Care's response
                                      Hi Subbramanyam,

                                      We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

                                      Regards,
                                      Mak
                                      omg
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                                        P
                                        Paulvin
                                        from Kodungallur, Kerala
                                        Feb 16, 2017
                                        Resolved
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                                        Resolved

                                        Address: 680683
                                        Website: Idea cellular network

                                        Iam idea kerala prepaid customer. I have been using idea sim since 6 years. I am sending this complaint against idea cellular network which is continously sending idea power flash messages and looting money from poor customers of india.
                                        I think this is just as cruel like terrorism because there is no option to stop these crap flash pop up mesages. I contacted idea cellular constomer care 3 times regarding this complaint. But said that they cant do anything regarding this complaint. Iam not the only one who is suffering from this huge problem. Crores of indians are the subscribers of them.

                                        They are looting indian economy. So is there any difference between terrorists and idea cellular network? If both of them do same offence, government and our constitution must take necessary action. This is a serious issue and i have the support of lacks of poeple who is suffering from this issue. So i request for the sudden action. We, indians trust in indian constitution.

                                        Thanks
                                        Paulvin
                                        Mar 20, 2017
                                        Complaint marked as Resolved 
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 16, 2017
                                        Idea Cellular Customer Care's response
                                        Hi Paulvin,

                                        We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

                                        Regards,
                                        Vicky
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