Idea Cellular Complaints & Reviews

Phone/Mobile Number: [protected]

Sir this is to bring to your knowledge that I, Rajat Gauri, a resident of New Delhi (Mobile no. [protected]) had ported my postpaid idea no. to another operator in October 2016. In this regard, I was supposed to get my security money (Rs. 300) refunded within 60 days as informed by the customer care executive. Till date neither have I received any refund nor any related information.
I request you to kindly look into the matter and provide the due refund.
Thanking you.
Yours faithfully
Rajat Gauri

Got call from [protected]

Dear Sir/Madam,
My Mobile. no [protected] recharge online through net banking on 23 Feb 2017 by, 55 rupees. Amount was deducted from my bank account but the recharge has not been done still now ... please solve my problem.

My idea sim isn't showing tower and i'm able to call or receive either... its not responding at all..

my idea sim no. [protected]

also whenever i'm trying call it's saying that it's switched off..

is there anything to solve this problem ?

Idea as dedicated my currency more than twice in this month. I called many times first they disagree to credit the cash.afterward they said will credit 60rs which is happened on 21st Feb before that they have dedicated 60rs and saying we cannot do anything which happened before 24 hours. I spoken till manager simply they telling it will credit 24 hour from 21st Feb. But till now I haven't received any currency to my number

I bought IDEA wifi modem for Rs 3200 from cathy enterprises, Medavakkam, chennai with Rs 950 plan. While buying it I am told by him that 5 months free billing cycle, it is in some offer. At the end of first month I received the bill for Rs 1200. I called customer care, they told that guy who gave modem have not paid the money. Also I asked it is only Rs 950 plan why they have charged Rs 1200. They told VAD services is activated, I have told them to disconnect it in Sep 2016. I am told in the month of sep 2016 that it is 4 months billing cycle is free and not 5 months.But at the end of 3rd month I have received bill for Rs 1200. Again when I asked they told only 3 months it is free. I told customer care to remove VAD service(for which I told them to disconnect) amount for what I have not used and told earlier itself to cut that services.I told them I am going to disconnect the connection, if VAD amount is waived.They have cut the services since I have not paid the amount. After they have cut services, they are charging money for every month without connection. Without connection they are charging for every month . Now the amount is Rs 3403.24. I am not responsible if they charge after removal of connection. Help me to get out of this problem

Https://www.consumercomplaints.in/idea-cellular-regarding-cell-no-[protected]-c1...⇄

Due to a complaint made by my father on this forum regarding my number, anyone that googles my name can easily know what my contact details are. Can you please take the above link down? Or just hide the post so nobody can find my phone number on the internet. This is a breach of privacy.

While surfing a code got pasted on dialler pad and idea gprs was activated. Code is *800*2# . While dialling such code no permission was asked whether you want to activate such arrive or not. The service got started automatically without any permission. When I called the customer care, they said it cannot be deactivated and there is no solution. Please resolve the matter at the earliest as activating service without a prior permission is against TRAI rules and policies. If not action will be taken by your team in order to deactivate and return my money back as I have not used any data, I will take some legal actions.

CS Urvashi
Mob [protected]

Sir. . I know my mobile n.[protected] call detail 17 November 2016 please send me gmail. [protected]@gmail.com roop swami [protected]

My name is sr bhagwan cont-num -[protected], i had recieve a call for doing pre paid to postpaid my number your excutive come to me and take 100rs and photograph and id proof he said that your number will be start in 2 days and number had not start in 10 days they went my house doing verification after that they will not start my number i have upset after that i denied i dont want to change my number after that yesterday they using very abusive language with me his name is rajiv and sunny cont no-[protected] they said that u sware o[censored]r wife take the sim and use very abusive language i did'nt tell here, pls take neccesary action in this if nothing will do by your side i will go forward consumer court or your higher to higher authority hoe u r open this type d.s.a which using abusive language i will wait for your action and reciept attached of rs.100/- which he give me.

Hi,

This is to inform you that my account no.[protected] is and my mobile is [protected]/[protected], Now i had received a bill for last month which is 5450/-, i had change new plan of 499/- from 3rd/4th of Feb 2017 and outgoing, internet services was stop from 4th Feb so how come and for what it was charged. If it was charged on pro rata base than consider my 3 GB of Feb which unused due services stop by you.

I am very much disappointed by the service of Idea and feels that it was my biggest mistake port from Airtel to Idea. Also why no one guided me that if change plan in between of billing cycle free calls and data will be calculated on pro rata base, as a service provider its your responsibility to make such things clear instead of searching for such opportunity.

Request you to kindly look into it and do the needful.

Tarique Arsiwala

Respected sir,
wednesday I bought idea sim card and also submitted all neccessary documents.
then i called to 12345 no for activation, i got message "Services to this no are tempararily on hold"
Emergency calls only
Please suggest me for the same.
Thank You.

Rajeswari
[protected]
kothagudem (507101)

I have submitted two times my number for porting from Idea postpaid to Airtel, but Idea didn't take do anything and refused the porting without any reason. There office says they didn't know anything about refusal, they don't know. Airtel people says that Idea is like this only.

Idea is a totally useless service, deducting my balnce from many days without my permission. Everytime i received a message that thnthnx for buying iappgames and deducted my around 80₹. I told to the customer care officers bt they said that i had purchased the game so my blnce is deducting nd said not to downloD these games. Bt im repeating the same thing again and again that i had nt downloaded any game. Plz sol my problem

Dear team

I had received a call from [protected] on 1.20pm (Dated 21.2.2017), where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (23.2.2017) i checked & the amount of rs.21046 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but they are not picking calls.

Please request you to help me on this matter to get back the amount.

Card details :

Icici bank

Inr 4, 614.00 info. Vin*ideamoney on[protected]:24:47
Inr 4, 625.00 info. Vin*ideamoney on[protected]:25:19
Inr 4, 625.00 info. Vin*ideamoney on[protected]:26:15
Inr 4, 682.00 info. Vin*ideamoney on[protected]:27:24
Inr 2, 500.00 info. Vin*mpesa on[protected]:30:46

Please kindly do the needful.

Sim not activated till now

My idea gujrat num is [protected]. Without notice me idea cut my rs. 75 on music box service after i have complain he received complain today is 30 days go but idea not give me rs. 75 wrost company I ever seen. I am going to reliance jio now. If idea give me my rs. 75 I have with idea other wise i am going to reliance jio or other company. I have also not complain many time but he says your balance refund soon. But not give my balance

DEAR SIR / MDAM

I repeatedly telling the billing issue is THEIR end and i sent plently of mails to customer care services, after that i came to know that send mail and calling customer care is no use, every useless replies which i got - and i paying the rental plan as agreed - which i am not getting the full service for the last 3 months -

I have the proof of emails about the issues and stupid replies what i received from them

Incoming and outgoing service has been not properly active in my number for the last 3 months
[protected]

Billing issue. From their side. Dec and jan generated bill

I paid my full money. Rental plan as agreed.

they are charging full rental money every month which I am paying till date. they are not provided the service for any of the month. Every month I am facing the problem outgoing service barred and incoming calls on hold, they need to give refund for the last 3 billing cycle nov, dec and jan which i paid and not giving the proper service. Even though my credit limit is 1500rs. outstanding says 660 Rs which is not due to me

Saturday 18/2/2017. I received call from your tele caller team from Idea, when I gave the porting request to other network, she guaranteed me outgoing will be not barred for next 15 days from the billing cycle period, after the call from 20th feb outgoing calls barred and 21 st feb incoming calls on block, and she agreed that she will give waiver of 400 Rs on my outstanding in the outstanding and I asked to downgrade my plan. Which she done on the same day.
When I spoke to customer care on 21st Feb 2017 about issue, that ####### name called Aslam Basha, Team leader from Bangalore. I need to talk to that lady. Who called me to discussed about problem faced in IDEA Network, I told him to transfer the call to particular team. So I can clarify with her, Aslam Basha is total waste to idea network. Customer care is 200% worst in the compared to other network,

This types network looting the public so much.

In December month from 12th dec. no proper network due to cyclone attack. No proper network and data during that period Till jan 8th.

You caused me so much for the last 3 month. Due to disconnection of frequently and I faced loss of money in terms of my work

My claim amount is 100 times more what i paid.

1. They need to clear my outstanding amount which I never used. And which I never take.
2. Outgoing and incoming calls to be restored
3. I claim amount. 100 times more what I paid for the last 3 billing cycle. Approx 500x3 month x 100 times= Rs. 1, 50, 000/-

4. i need my number back -

they can contact my alt number below

Thanks
Shoaib
Alt number. [protected]

My account was deducted with an amount of Rs. 29/- for the activation of some stupid my dala deal on 15.02.2017. I got a text from Idea that Rs. 29/- has been deducted for downloading my dala powered deal from my dala.
Before that text, i did not know what the hell my dala is, so how can i even access for it and download anything.
After that when i search for my dala j got to know that it is an app.
Today when i contacted customer care, they are repeating only one line like parrot that i might have downloaded something because of which the amount has been deducted.
I dont get that how can i download a deal without even visiting the site or app of my dala or idea, further in every app or every site before activating anything the site ask for the number to be entered manually for which i want to activate the deal, how can it automatically gets activated and amount has been deducted (New way of earning income IDEA).
Further even if any of the deal is activated in any of the app then how is it possible that i did not get any of the promotional text from mydala till now but only one texr from idea about the deduction.
Isn't it strange that we had paid for something and we dont know what it is for or what are the benefits we'll get.
There are numerous complaints from the customers of idea regarding deduction of the amount for this non sense mydala.

I want my entire amount of Rs. 29/- back.

[protected]

I am dr vivek sharma a proud tax paying citizen of india.

I have been using idea since last many years but now i have requested to port my number to airtel due to my personal reason. My first port out request was on 16/1/17 with code iy285858 and my second request was on 2/2/17 with code iy888139. And on 18th my third upc code was iy235842. Idea celluar is continously rejecting my port out request without any basis and harrasing me.

I have complained regarding this to appellate authority by email on 4 occassions but they are also not responding.

My concern is, do i dont have the legal right to port out of any service to another, do citizens of india will have to bear this dirty games of cellular services.