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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 43

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M
Malik__preeti
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Fraudulent deduction of money

I received this message 'Dear Customer,
thank you for downloading FUN PORTAL from CARBUN8.
You have been charged Rs. 15
Your balance is Rs. 1.92

Actually this is totally fraud, I did not download or even clicked it anywhere.

Please refund it and pay attention in future too....
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I ported my number from jio to idea now called Vi and after that I done my recharge online for 699 and the status shown was success and I received the receipt and order I'd but I received the message that this is invalid recharge then how can they deduct money for invalid plans.
My order I'd is PRE[protected]. Look into this matter asap....
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N
neha121
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No Network in sim 9926406815

From this morning my sim is not working. Its showing no network. I tried in different handset but still its not working...
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Unfair deduction of Rs 22 from my balance after unauthorized downloading of funportal from Carbun8. Please refund the money...
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P
Puja Chopade
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Sim card shows emergency calls only

Idea sim card is not working from today morning (03/10/2020), it is showing as emergency calls only. Don't know what is the problem, not able to do outgoing calls nor receiving incoming calls.

Please help to resolve this problem soon as i'm using only one sim.
I 'm facing this issue for the first time.

Sim holder name : Puja Chopade
Idea number : [protected]
Facing issue from : 03/10/2020br...
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J
jitentelang
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to receive sms on my sim

Hello,
I am not able to receive sms from my friends and also otp from websites, only some sms from Vodafone-Idea(Vi) I am receiving. Please resolve my problem I have to fill Gate Exam from before 7 October and for that I need to get otp on my Idea sim. Please I am requesting as not filling the exam form will waste my one year....
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P
Purvi Malhar Desai
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Card not detected

I have purchased a sim card & using it in dongle but card is not detected...
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T
Tejaswini Pacharne
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Disconnecting broadband connection

Address:New Sangavi, Pune

I have idea broadband connection, since a month trying to disconnect this connection due to poor quality, but there is no option for disconnection on idea site. On Customer care number also no one is picking up calls. Mail id given on site are fake, mail got bounced.

Earlier when was not able to pay due to registered debit card was blocked, that time also there was no one to listen/help for problem. And was getting only calls...
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L
Livito
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Registration

Address:Nagaland

My idea sim number [protected] registration failed, please activate my sim....
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Address:R 106 3rd floor back side entry near Krishna Mandir Model Town 3 MI New Delhi 11000 9

Hi Team,

I would like to inform you that I have been using a postpaid mobile number from Idea which is[protected] from past 5 to 6 years. Due to network issues I have placed the request then Port out the number from Idea to Airtel my refund cheque from Idea was sent to my previous address where I am not living from past 3 years. I have updated my address at Idea customer care and I have sent them emails so many times that...
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Many times call get disconnected due to the roaming symbol flashes near the sim range symbol, But I am from Maharashtra state and sim card also from Maharashtra circle. As well as there is no any other state boundary near my native place.
As well as indoor rage is also very weak, Need to go outside for making the call or using the internet, Many times we tried to diagnose issue from a mobile app then also it showing proper network....
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I have been receiving an SMS every month if I have balance reading “ Dear Customer, You have been charged Rs. 25.00 and your current balance is xx.xx" Sender: 55435.

I contacted the Idea customer care and they said they cannot do anything from their end it is Gamebox. But I had never subscribed for the Idea Game Box.

Whenever I have balance in my account they deduct Rs.25 every month.

You are...
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S
ShivanshTripathi1803
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high ping and zero download speed

Website:vi.in

I've been using idea sim since 2016, and till march, 2020 everything was fine. But from the month of april, 2020my online classes started and i don't know wether its coincidently that from the same month, the network quality deteriorated too. I get disconnected from my online classes regularly cause of the bad network (Note that i live in the city, not in the countryside or any village). The download speed is really zero and the ping is very...
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S
SreehariDM
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I lost money from my balance

"hello!
Thank you for downloading fun portal from carbun8.
You have been charged rs. 10
Your balance is rs. 1.8"

This is a message came to my phone, but i didn't do anything for downloading fun portal

Please give back my 10 rs charged...
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Dear sir,
This is to inform you that my main balance has been deducted twice for rs. 21 in the name of activation for games portal with site http://bit.ly/2SZEpKv I have made no such request at any portal or from idea site or app. This is unknowing deduction on the part of idea from my main prepaid balance. This has been done my them on recurring basis. I have also tried to deactivate via sms for vas but it doea not work and shows...
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Address:[email protected]

Dear sir,
This is to inform you that my main balance has been deducted twice for rs. 21 in the name of activation for games portal with site http://carbun8.in/mobgames/.i have made no such request at any portal or from idea site or app. This is unknowing deduction on the part of idea from my main prepaid balance. I have also tried to deactivate via sms for vas but it doea not work and shows no vas is activated on this no. Kindly reverse...
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Address:Pattom, Trivandrum,Kerala

Since the merging of vodafone and idea, i am facing slow data service even in 4g. My incoming calls drops saying server is unreachable....
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S
Sreejith_K_S
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Amount deducted recharge failed

I recharged idea number through Vi and what i got is the amount is deducted from my bank account and recharge failed. And the 7 day period to return money is ended.
date of recharge 20/09/2020
No: [protected]
Transaction ID:SSBI[protected]...
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I have idea sim card with active 4g plan. I register complaint for many time but no response from company. The plan is of 4g but speed of 2g. So look into this matter...
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L
Laxman Cheerala
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removal cell tower

Address:H.No.29-1442/198

To,

Sri. S. P. Singh, i. A. S
Commissioner & special officer
Greater hyderabad municipal corporation

Sub: removal of mobile tower in midst of residential area at roof of h. No.29-1442/199 sai nagar sainkpuri hyderabad, t, s, india

We would like to lodge complaint on behalf of residents of h no 29-1442/199sainkpuri, hyderabad – 5000056 and thereby putting the life of residents...
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