Idea Cellular Complaints & Reviews

2 days back my sim stopped working and I visited near by Idea Store, kurnool road, Ongole, 523001.

They informed the sim needs to be replaced with new one and they provided me with new sim card and charged 250 rs/-, when asked them they told yes it is official.

Where as i never came across this type situation, theat charging 250 rs/- for a sim card replacement, even if it is official it should not more then...

Hello sir, mene abhi kuch 15 din pahale 2G sim cord ko 4G sim card karake liya he par tab se mera internet working nahi kar raha he only colling ho raha he mene 198 par bahot bar shikat ki aap se is bare me coll back bhi huwa par mera internet working chalu nahi huwa. Mene Rs-555 recharge kiya he.agar mera internet apako chalu nahi karna he to Rs -555 muje vapas chahiye....

Athain sheikh m idea ke 4g network nhi aa rhe h, yha pr 4g tower bekaar ho gya h. Hum bhout baar complen kr chuke h....

Hi,

While i was recharging the idea number with idea web portal and myidea app, the save card for future transactions option was enabled.
Now i wanted to remove the saved cards, but i didn't found any option.
When i called idea customer care, they are saying there is no option for that.
If we didn't login also, the saved cards will show on payment page.
Company will be responsible for every fake...

I received a message from vz-ideacms which you can see from the attached image. I did not download or subscribe to anything. I have seen a lot of complaints regarding the same issue. Please respond and give a valid solution for refund of my money....

I am using Redmi 4A mobile handset and using Idea sim card 4G since last two years but i am facing network issue since last one year.. Now I am totally upset and disappointed by Idea network connection. I am not receiving a single line network. My Mobile No : [protected] Please resolve the complaint at earliest....

I received this message twice.

"dear customer,
Thank you for downloading fun portal from carbun8.
You have been charged rs. 22"

"dear customer,
Thank you for downloading fun portal from carbun8.
You have been charged rs. 15"

Actually this is totally fraud, i did not download or even clicked it anywhere.

Please refund it and pay attention in future too...

I had recharged for rupees 98 idea data offer through google pay. but the plan hasn't been credited to my number yet....

Network n
connection is not working...

Dear customer,
Thank you for downloading fun portal from carbun8.
You have been charged rs. 22
Your balance is rs. 83.22...

In my area the internet speed is good but there is very latency. I am unable to play any game. I had complained lots of time but they are saying we are enhancing our network in your area. I have a plan of 700 but now i feel i had done a very big mistake of choosing idea.
Area:- Behind tridev madir New jaganpura
Pincode:- 800027
City:- Patna...

Hi.. with just 24hrs notice in the form of an sms which said submit self-attested identity proof and address proof and 1 passport size photo ti the nearest vodafone store, my erstwhole idea number was disconnected. I went to the vodafone store today who told me that they can;t deal with idea numbers. I went to the idea store who told me that he can;t help me and that i may find help at the main center. however offered me no guarantees that...

Hello,

I ported my jio phone number to idea recently. Yesterday my jio network got disconnected and i inserted my idea sim. I was advised by idea agent to call 59059 after inserting idea sim. When i tried calling the above mentioned number, it does not connect. Kindly resolve this issue as this is my primary contact number. My phone number is [protected].

Thank you....

My idea sim card, which I had bought from Hyderabad, is not receiving any signals in Mumbai since the last two-three days. It was working just fine before that. I tried all these steps:
1) putting sim in slot 1
2) setting up in manual network
3) calling customer care and verified that sim is activated
4) restarting the mobile

Still the issue is not resolved. Please help me resolve my issue....

I have recharge 399 but my amount dabit my bank ac. But money not received my no. Is [protected]
My name is Rahul...

I am receiving msgs every next day Rs 3.00 is deducted. As per customer care this is charged when clicked on game link, whereas I haven't clicked on any link. Its a LAVA keypad phone, I think it is a new way to earn money. I need a resolution and my money back or I am going to stop using idea services, bcz there are still other service providers who are excellent in services and doesn't charged unnecessary unauthorized money.
Facing...

Your team was not solving my problem that is more than seven working days. I didn't receive my 599/- amount on till date. How bad services serve on your side. This is my complaint Id MP-I[protected]. Worst Idea service and Worst network....

I received 2 sms today afternoon from 55435- one carrying a link & in the same minute another sms informing me of a deduction of 25/ from my main balance. It was sent one after another so there was no way i could even have clicked on the link to accept or deny it. When i called customer care they said it was for KR11155435IGGAME025T- some game apparently, that i have no knowledge of & dont want also. Is this a new scam from Idea???
br...

Phone number: [protected]
Date of incident:[protected]

I received this message 'Dear Customer,
thank you for downloading FUN PORTAL from CARBUN8.
You have been charged Rs. 22
Your balance is Rs. 15.63

Actually, this is totally fraud, I did not download or even clicked it anywhere.
Please refund it and pay attention in the future too....

I did an online recharge on idea website on 17 August 2020 and since the money was deducted from my bank account after considering my online credit on the website, i expected idea/ vodafone to pass on the benefit. But understand that idea is blaming a third party whereas post the payment the website itself stopped working. Upon calling your customer care service, they promised me to return my money in 7 days - which i haven't received yet....