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Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16718
Resolved
9873
Unresolved
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Idea Cellular reviews & complaints page 51

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C
Chander Chandershekhar
Aug 14, 2020
Resolved
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Address: bassian village Punjab 142032 pincode near shiv mandir bassian Punjab
Website: all websites problem no open page buffering speed very very very slow

My no [protected] net signal stop 4 hours. Call problem 1year problem please help me 5mint tak call lagte hai very slow network up down problem please help me
Aug 14, 2020
Complaint marked as Resolved 
Provide as much information as possible about the Complaint Resolution Process...net signal stop daily calls problems helping people
Idea Cellular customer support has been notified about the posted complaint.
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    C
    Chander Chandershekhar
    Aug 14, 2020
    Resolved
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    Resolved

    Address: bassian village Punjab 142032 pincode near shiv mandir

    Net signal stop 2 hours call problem 1year problem please help me 5mint tak call lagte hai very slow network no ballance show nahi hota hai
    Aug 14, 2020
    Complaint marked as Resolved 
    Provide as much information as possible about the Complaint Resolution Process...net signal stop 2 hours call problem 1year problem please help me 5mint tak call lagte hai very slow network
    Idea Cellular customer support has been notified about the posted complaint.
    Please provide as much information as possible...koi to mere problem solve kardo 2year problems
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      S
      Sanjayssoodd
      Aug 13, 2020
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      I got message from 51998 number on 13.08.2020 at 4:34:39 pm and got another message at 4:34:40 of Rs 8 deducted from my balance. I am not interested your service. So deactivate service in my number [protected].
      My handset is not smartphone and hence i did not even open that link.
      I called at the customer care no. at 4:51 pm but the lady (customer care executive) who received my call told that i activated that service and after telling her about my handset she was just continuously saying that it is my mistake that i have activated that service. And then she started saying to port no. or to complaint on online sites. So what are they useful for if they are not ready to help?
      Such an unethical and disgusting behavior from the executives and more on after that call no one is receiving my call although i called more than 5 times. This is done deliberately.
      I want my 8 rs to be refunded.
      Stop and Deactivate the service from 51998 on my number which i have not even activated.
      So kindly refund my balance Otherwise will approach Consumer Forum for cheating your customer.
      Idea Cellular customer support has been notified about the posted complaint.
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        A
        Abhishek Sharma .
        Aug 13, 2020
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        Address: VPO CHARATGHARH DIST UNA HP 174315

        Recently my main sim of idea vodafone stopped working when asked cusromer care they told to issue a duplicate sim, the sim issued was not activated and the dealer told me to buy another sim. Now iam very frustated as being my primary sim i had to face a lot of difficulty changing my number.
        Idea Cellular customer support has been notified about the posted complaint.
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          S
          swetajagtap
          Aug 13, 2020
          Resolved
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          Resolved

          Hi, i have tried to recharge online idea prepaid

          Problem : money deducted but recharge was unsuccessful.

          Details :
          Circle - mh
          Recharge type : prepaid (Rs 249 plan)
          Recharge mode : online (Google pay)
          Transaction id :[protected]
          Aug 28, 2020
          Complaint marked as Resolved 
          Resolved
          Idea Cellular customer support has been notified about the posted complaint.
          Idea no on whixh recharge was done is
          [protected]
          Plese note. Complain is not resovled. Each and every money we pay . It counts. As a team you should be answerable for the service you are offering. Its not about 249 rs recahrge or refund . But its about the quality of service you give, you should reach out to core team, IN team check why recharge was unsuccessful and either transfer money back or recharge it
          Hi team i am extremely sorry as i replied without checking my bank transactions. I only checked gpay transaction and reacted .
          Complain is resolved . I have received refund on bank account.
          Once again sorry for reverting without checking.
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            M
            Mou Dasgupta
            Aug 12, 2020
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            From last few days whenever someone is calling on my phone, they are being answered that “The number you’re calling is switched off”, although it is never been switched off. And when this was reported to the customer care, no action was taken and also I did not receive any reference number for my complaint. The matter is still unsolved. If it is not solved in a day or two, then I have to opt for another service provider. This is for your information and necessary action.
            Idea Cellular customer support has been notified about the posted complaint.
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              A
              Aditya Dighe
              from Aurangabad, Maharashtra
              Aug 12, 2020
              Resolved
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              Resolved

              Address: Mumbai

              I also sent them email in 3 parts, attaching all my claim related files, but still they say that they didn't receive the files. My Claim number is [protected]

              I am unable to upload documents to Idea Phone Secure Website, It always says size error. What is the size of document you expect?, I compressed my documents to upload it, now they are all below100KB except one which is exact 100KB, yet the size error ? If I further compress them, they are not even readable

              And is this a trap, if I don't upload my documents within 5 days, they will close my case, and after that I can't re open it too .

              Further Stating, No one picks up the call on their number[protected] despite waiting for 40-45 mins, yesterday one of them picked it up and cut it. I also have calls recorded for the same.

              Also From 3 PM IST Today on 12 August 2020, both websites of Idea Phone Secure and Vodafone mobile shield are inaccessible . I tried different internet connections, both websites are down. ( idea.dsspro.in and vs.dsspro.in )
              Aug 13, 2020
              Complaint marked as Resolved 
              They have accepted the emailed documents. So My Problem is solved . However a person himself may not be able to upload documents on the website, given the size constraints
              Idea Cellular customer support has been notified about the posted complaint.
              Aug 13, 2020
              Updated by Aditya Dighe
              idea.dsspro.in and vf.dsspro.in* ( typing error ), both were down. They are again accessible, but I am still unable to upload any documents. I sent them email 2 times, but they haven't acknowledged that they have received files

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                M
                Mahesh Mulherkar
                Aug 12, 2020
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                Dear idea,
                I m facing slow internet connection problem from last 1 month. It's so much time consuming to open or work on even a single site because of slow data speed.. Its so difficult to operate work from home or attending online classes using idea internet connection.
                Complain for phone no. [protected]
                Please intervene in this matter, so that my problem could be resolved.
                Idea Cellular customer support has been notified about the posted complaint.
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                  N
                  Nikita Sachdeva117
                  Aug 12, 2020
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                  Recharge had been done through idea app. On no [protected] recharge amount have been deducted but recharge not done. Need to contact a assistant soon. No customer care number let me contact to assistent. Need immediate help.
                  Idea Cellular customer support has been notified about the posted complaint.
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                    A
                    Arya Ojha
                    Aug 12, 2020
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                    I have recharged. 29 rs got deducted but recharge not successful.
                    Idea Cellular customer support has been notified about the posted complaint.
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                      T
                      TrimbakPradhan++₹
                      Aug 12, 2020
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                      Respected vodafoneidea higher authorities

                      This is my vodafoneidea mobile number
                      [protected]

                      Lattitude and longitude
                      19.45497 and 76.21186

                      This is my address
                      Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                      We are facing network coverage problem from last 2 year due to no nearest network tower ourside... Indoor and outdoor network coverage problem in our area

                      Total population of our village is above 90000 but we are getting network in different area not in our area... Totally frusted of network coverage

                      Plz registered network complaint as per trai regulation and forward my concern to rf network engineer of network team to resolve the issue of network coverage

                      Plz help us and resolve the issue of network coverage

                      Registered network complaint of grieavances and forward to network team immmediately

                      Allternate number
                      [protected]
                      Idea Cellular customer support has been notified about the posted complaint.
                      Aug 12, 2020
                      Updated by TrimbakPradhan++₹
                      Respected higher authorities of idea

                      My name is shubhash maske

                      This is my idea number
                      [protected]

                      Lattitude and longitude
                      19.64243 and 76.24254

                      Address
                      Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

                      New site declared on my land in brmhavadgaon parthur jalna but no response after that from idea department
                      Please reinvesgate the matter and forward to jalna network team.. I m ready to give land for network tower installation for better coverage but team is not giving me any response

                      Please tell us or i have to knock the doot of board of director of idea department

                      Directors of vodafone idea limited are kumar mangalam birla, ravinder takkar, himanshu kapania, raj kumar gadhiya, debnarayan bhattacharya, ashwani windlass, thomas reisten, neena gupta, arun kannan thiagarajan, arun adhikari kumar, suresh choithram vaswani, vivek badrinath, krishnan ramachandran

                      And also report to pankaj sir secretary of vodafoneidea regarding idea appellate department service
                      Pankaj. [protected]@vodafoneidea.com

                      Allternate number
                      Call me i want to elaborate the issue with idea
                      [protected]
                      Aug 12, 2020
                      Updated by TrimbakPradhan++₹
                      Respected higher authorities of network team and complaint department

                      My name is bhaskar gaikwad

                      This is my mobile number
                      [protected]

                      Lattitude and longitude
                      19.56923 and 76.04114

                      Network complaint address
                      Room 12 devdi hadgaon village, district jalna maharashtra 431209

                      From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                      Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                      Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                      It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                      If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team
                      Aug 12, 2020
                      Updated by TrimbakPradhan++₹
                      Respected higher authorities of idea cellular department

                      My name is chagan gaikwad

                      This is my idea cellular number
                      [protected]

                      Lattitude and longitude
                      19.71122 and 75.99468

                      This is my address
                      Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                      We had raised many complaint in our location vodafoneidea had helped us through out on my complaint and esclation

                      Network team had came at out location and they had identify the root cause of coverage and they optimises all the nearest site from our location and also increase the parameter but still network complaint not resolve from their end

                      They had declared new site in our location for that they had taken all my land photos and vodafoneidea had approved new site on my location

                      Network team engineer had told us we are planting new on our land once all paper work will be done from our end u will get the rent of our land

                      Idea rf team offficer
                      [protected]
                      New site declared from network team of jalna

                      I m waiting for the paper work from vodafoneidea which is not yet done and it is too delay from vodafoneidea

                      Allready esclated to all higher authorities from customercare to board director of vodafoneidea and ravinder takkar sir
                      Ravinder. [protected]@vodafoneidea.com

                      I m attaching the appellate proof which new site declared on my land and waiting for the paper work from vodafoneidea

                      This is my allternate number
                      [protected]
                      Aug 12, 2020
                      Updated by TrimbakPradhan++₹
                      Respected complaint department of network team

                      My name is ramnath magar

                      This is my operator number
                      [protected]

                      Lattitude and longitude
                      19.9679 and 75.76953

                      Address
                      Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                      New site declared waiting for paper work of tower installation
                      Jalna idea offficer [protected] declared new site on my land ask the engineer who had came afyer appellate esclation

                      Engineer had visited and declared new site for paper work of tower installation

                      Call me immediately on allternate number
                      [protected]
                      Aug 12, 2020
                      Updated by TrimbakPradhan++₹
                      Respected idea network coverage complaint

                      My name is santosh pasi

                      This is my idea cellular number
                      [protected]

                      Lattitude and longitude
                      26.[protected]
                      83.[protected]

                      Address
                      Room 37, jajpur bazargosain, azamgarh, uttar pradesh pincode 276127

                      I m santosh pasi bringing the concern of network coverage issue in our area.. We are facing huge network coverage problem since 5 years no one is bothering to resolve the complaint many complaint had given to customer desk and gallery but they are just telling we will see no one interested to resolve the complaint

                      If we not done recharge on time it means the taxes and services charges are not getting on time... If we are recharging plan in time the. We are expecting service from out operator which we are not getting

                      Requesting is different and begging is different... If some one request then thr person is atleast doing something putting effort to resolve the issue but in my case i m continuously requesting idea i m not getting and reverted i feel idea is ignoring me and my complaint

                      I m ready to give land for network tower installation if idea required from us just want help from idea that team should visit on my area and check the frequency of idea what we are facing

                      This issue is not about me 25000 thousands people are in our village out of them 70% user are idea... Even idea can check the user and everyone is facing the issue if we want to call someone we have to go from our home to 1km location to call someone's u can imagine what idea is giving us service

                      Can't call family member on time, nor doctors, nor police for emergency, not ambulance

                      I m providing my allternate
                      [protected]
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                        R
                        Rohitraj AR
                        Aug 12, 2020
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                        Address: [email protected]

                        My sim is showing no service from yesterday and i can’t even make calls and can’t even call customer care i tried all the possible measures like restarting the phone and manual network selection etc still same is the result
                        Idea Cellular customer support has been notified about the posted complaint.
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                          G
                          Govind Vijayan
                          Aug 12, 2020
                          Resolved
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                          Resolved

                          I made idea recharge rs 549 (Plan amount 599 cuppon 50 there for 599-50) with my idea app. App shows recharge successful and amount is deducted from my account but recharge not reflected.

                          Upi transaction id[protected]
                          Aug 21, 2020
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Phone number [protected]
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                            A
                            AmolPatil8273
                            Aug 11, 2020
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                            Respected complaint department of network team

                            My name is ramnath magar

                            This is my operator number
                            [protected]

                            Lattitude and longitude
                            19.9679 and 75.76953

                            Address
                            Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                            New site declared waiting for paper work of tower installation
                            Jalna idea offficer [protected] declared new site on my land ask the engineer who had came afyer appellate esclation

                            Engineer had visited and declared new site for paper work of tower installation

                            Call me immediately on allternate number
                            [protected]
                            Idea Cellular customer support has been notified about the posted complaint.
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                              A
                              AmolPatil8273
                              Aug 11, 2020
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                              Respected idea higher authorities

                              This is my vodafoneidea mobile number
                              [protected]

                              Lattitude and longitude
                              19.45497 and 76.21186

                              This is my address
                              Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                              We are facing network coverage problem from last 2 year due to no nearest network tower ourside... Indoor and outdoor network coverage problem in our area

                              Total population of our village is above 90000 but we are getting network in different area not in our area... Totally frusted of network coverage

                              Plz registered network complaint as per trai regulation and forward my concern to rf network engineer of network team to resolve the issue of network coverage

                              Plz help us and resolve the issue of network coverage

                              Registered network complaint of grieavances and forward to network team immmediately

                              Allternate number
                              [protected]
                              Idea Cellular customer support has been notified about the posted complaint.
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                                AmolPatil8273
                                Aug 11, 2020
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                                Respected higher authorities of idea cellular department

                                My name is chagan gaikwad

                                This is my idea cellular number
                                [protected]

                                Lattitude and longitude
                                19.71122 and 75.99468

                                This is my address
                                Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                                We had raised many complaint in our location vodafoneidea had helped us through out on my complaint and esclation

                                Network team had came at out location and they had identify the root cause of coverage and they optimises all the nearest site from our location and also increase the parameter but still network complaint not resolve from their end

                                They had declared new site in our location for that they had taken all my land photos and vodafoneidea had approved new site on my location

                                Network team engineer had told us we are planting new on our land once all paper work will be done from our end u will get the rent of our land

                                Idea rf team offficer
                                [protected]
                                New site declared from network team of jalna

                                I m waiting for the paper work from vodafoneidea which is not yet done and it is too delay from vodafoneidea

                                Allready esclated to all higher authorities from customercare to board director of vodafoneidea and ravinder takkar sir
                                Ravinder. [protected]@vodafoneidea.com

                                I m attaching the appellate proof which new site declared on my land and waiting for the paper work from vodafoneidea

                                This is my allternate number
                                [protected]
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  AmolPatil8273
                                  Aug 11, 2020
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                                  Respected higher authorities of network team and complaint department

                                  My name is bhaskar gaikwad

                                  This is my mobile number
                                  [protected]

                                  Lattitude and longitude
                                  19.56923 and 76.04114

                                  Network complaint address
                                  Room 12 devdi hadgaon village, district jalna maharashtra 431209

                                  From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                                  Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                                  Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                                  It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                                  If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    AmolPatil8273
                                    Aug 11, 2020
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                                    Respected idea network coverage complaint

                                    My name is santosh pasi

                                    This is my idea cellular number
                                    [protected]

                                    Lattitude and longitude
                                    26.[protected]
                                    83.[protected]

                                    Address
                                    Room 37, jajpur bazargosain, azamgarh, uttar pradesh pincode 276127

                                    I m santosh pasi bringing the concern of network coverage issue in our area.. We are facing huge network coverage problem since 5 years no one is bothering to resolve the complaint many complaint had given to customer desk and gallery but they are just telling we will see no one interested to resolve the complaint

                                    If we not done recharge on time it means the taxes and services charges are not getting on time... If we are recharging plan in time the. We are expecting service from out operator which we are not getting

                                    Requesting is different and begging is different... If some one request then thr person is atleast doing something putting effort to resolve the issue but in my case i m continuously requesting idea i m not getting and reverted i feel idea is ignoring me and my complaint

                                    I m ready to give land for network tower installation if idea required from us just want help from idea that team should visit on my area and check the frequency of idea what we are facing

                                    This issue is not about me 25000 thousands people are in our village out of them 70% user are idea... Even idea can check the user and everyone is facing the issue if we want to call someone we have to go from our home to 1km location to call someone's u can imagine what idea is giving us service

                                    Can't call family member on time, nor doctors, nor police for emergency, not ambulance

                                    I m providing my allternate
                                    [protected]
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      R
                                      Rajesh Yeargetla
                                      Aug 11, 2020
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                                      Sim card not showing network since morning. I am unable to understand, my phone is kept aside till now like a scrap.
                                      Please resume my services immediately.
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        S
                                        Santoshpasi51545
                                        Aug 11, 2020
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                                        Respected idea network coverage complaint

                                        My name is santosh pasi

                                        This is my idea cellular number
                                        [protected]

                                        Lattitude and longitude
                                        26.[protected]
                                        83.[protected]

                                        Address
                                        Room 37, jajpur bazargosain, azamgarh, uttar pradesh pincode 276127

                                        I m santosh pasi bringing the concern of network coverage issue in our area.. We are facing huge network coverage problem since 5 years no one is bothering to resolve the complaint many complaint had given to customer desk and gallery but they are just telling we will see no one interested to resolve the complaint

                                        If we not done recharge on time it means the taxes and services charges are not getting on time... If we are recharging plan in time the. We are expecting service from out operator which we are not getting

                                        Requesting is different and begging is different... If some one request then thr person is atleast doing something putting effort to resolve the issue but in my case i m continuously requesting idea i m not getting and reverted i feel idea is ignoring me and my complaint

                                        I m ready to give land for network tower installation if idea required from us just want help from idea that team should visit on my area and check the frequency of idea what we are facing

                                        This issue is not about me 25000 thousands people are in our village out of them 70% user are idea... Even idea can check the user and everyone is facing the issue if we want to call someone we have to go from our home to 1km location to call someone's u can imagine what idea is giving us service

                                        Can't call family member on time, nor doctors, nor police for emergency, not ambulance

                                        I m providing my allternate
                                        [protected]
                                        Idea Cellular customer support has been notified about the posted complaint.
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