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Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16718
Resolved
9873
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Idea Cellular reviews & complaints page 55

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R
Ravikudartkar737
Aug 2, 2020
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Respected Higher Authorities of idea Department

This is my idea Prepaid Number
[protected]

Lattitude and Longitude
19.71122 and 75.99468

This is my Address
Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

INDOOR AND OUTDOOR NETWORK COVERAGE PROBLEM DUE TO NO SITE AVAILABLE AT OUT VILLAGE

REGISTERED NETWORK COVERAGE PROBLEM IMMEDIATELY ANS SEND NETWORK TEAM AT OUR LOCATION IMMEDIATELY

Allternate Number
[protected]
Idea Cellular customer support has been notified about the posted complaint.
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    SiddharthPingulkar838
    Aug 2, 2020
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    Respected Higher Authorities of idea Department

    This is my Idea Prepaid Number
    [protected]

    Lattitude and Longitude
    19.71122 and 75.99468

    This is my Address
    Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

    INDOOR AND OUTDOOR NETWORK COVERAGE PROBLEM DUE TO NO SITE AVAILABLE AT OUT VILLAGE

    REGISTERED NETWORK COVERAGE PROBLEM IMMEDIATELY ANS SEND NETWORK TEAM AT OUR LOCATION IMMEDIATELY

    Allternate Number
    [protected]
    Idea Cellular customer support has been notified about the posted complaint.
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      J
      JyotiPawar827
      Aug 2, 2020
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      Respected Higher Authorities of Vodafoneidea Department

      This is my Vodafoneidea Prepaid Number
      [protected]

      Lattitude and Longitude
      19.71122 and 75.99468

      This is my Address
      Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

      INDOOR AND OUTDOOR NETWORK COVERAGE PROBLEM DUE TO NO SITE AVAILABLE AT OUT VILLAGE

      REGISTERED NETWORK COVERAGE PROBLEM IMMEDIATELY ANS SEND NETWORK TEAM AT OUR LOCATION IMMEDIATELY

      Allternate Number
      [protected]
      Idea Cellular customer support has been notified about the posted complaint.
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        C
        Chaithra98
        Aug 2, 2020
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        I recharged my sim on 2/08/2020 with 50 RS. Money got deducted but we didn't get any message on phone and phone balance is also not updated. Transaction ID number is : N2008021157498313433702. Please send the cash back asap.
        Idea Cellular customer support has been notified about the posted complaint.
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          Chaithra98
          Aug 2, 2020
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          I recharged idea sim on 2/08/2020 with 50 rs. Money got deducted but we neither got any message in phone nor the balance got updated in the sim. Transaction id is :n2008021157498313433702. Please send back the money asap.
          Idea Cellular customer support has been notified about the posted complaint.
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            N
            Nawrin
            Aug 2, 2020
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            I need refund that i purchased wrong package by mistake
            Idea Cellular customer support has been notified about the posted complaint.
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              A
              AbhijitKishorB1
              Aug 2, 2020
              Resolved
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              Resolved

              Hi, Yesterday (1st Aug 2020) @ 5.30 pm, I have received below message, "Hello! Your Callertunes is activated. Amount charged is Rs 99.00 /- for 3Months. Renewal charge is Rs 99.[protected]@3Months. To deactivate, SMS STOP to 155223. To Set Your favorite Song or Your Name as Callertune click http://bit.ly/DT-SONG For More Songs Call 1234 or To Search Favorite Songs Call 55655 (Toll Free) Your balance is Rs.6.01/-"

              I have not requested for this service but still it's activated by idea & my 99rs balance got debited.

              My mobile number is [protected]
              Aug 13, 2021
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2020
              Idea Cellular Customer Care's response
              Hi Sir,

              We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

              Regards,
              Rajesh
              Verified Support
              Aug 09, 2020
              Idea Cellular Customer Care's response
              Hi Sir,

              As per our recent communication, your issue regarding caller tune issue has been discussed & addressed.

              Regards,
              Rajesh
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                A
                Astha Khushi
                Aug 2, 2020
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                Idea sim card is not working from today morning (24/03/19), it is showing as emergency calls only. Don't know what is the problem, not able to do outgoing calls nor receiving incoming calls.
                Tried inserting the sim in other phones but still it is showing emergency calls only. Please help to resolve this problem soon as i'm using only one sim.
                I 'm facing this issue for the first time.
                Idea Cellular customer support has been notified about the posted complaint.
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                  S
                  sana3134
                  Aug 1, 2020
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                  My idea sim is not working. It's showing no network registered. I tried everything to solve it but all in vain. Pls help me to solve it as soon as possible.
                  Idea Cellular customer support has been notified about the posted complaint.
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                    S
                    silpamraju
                    Jul 31, 2020
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                    I tried to send port message to 1900 from my idea number by using format port to port to airtel. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked.
                    Idea Cellular customer support has been notified about the posted complaint.
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                      Rajesh Sadashiv Pavaskar
                      from Ahmedabad, Gujarat
                      Jul 31, 2020
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                      On[protected], i had made recharge of rs.48 (Idea 48 plan) for [protected] (Prepaid), wherein3gb 4g/3g/2g data was offered for 28 days (Please see the attachment). However, from the date of recharge, i could not connect to the internet although i have kept mobile data on. I lodged a complaint with idea vide sr# mum-i[protected] dated 27th july 2020. However, till date, the issue has not been resolved. Out of 28 days of the validity period, i could not use the internet for more than 15 days.
                      Idea Cellular customer support has been notified about the posted complaint.
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                        Y
                        yashchabra
                        from Delhi, Delhi
                        Jul 30, 2020
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                        Address: 71/138 प्रेम नगर जनक पूरी

                        Idea में मेरा नंबर 20 सालो से चल रहा है और मेरा प्लान लाइफ टाइम का है कंपनी ने मेरी मर्जी के बिना मेरा प्लान बदल दिया और चारजिस लगाना शुरू कर दिया और बिल के चारजिस बी लगाने शुरू कर दिए जबकि बिल पिछले 6 महीनों से मेरे ईमेल पर आता ही नही कस्टमर केअर वाले इतने हरामी है कि फ़ोन उठाते नही आउटलेट कंपनी के बंद हो गए है कंपनी का शेयर 5 रुपये पेर चल रहा है कंपनी बिखरी हो गई है अब कस्टमर के 200-400 रुपये मार कर सोचती है हम कंपनी चलाएंगे इस लिए आप से रिकवेस्ट है आप इससे दूर रहे ये मेरा 20 साल का तजुर्बा इस कंपनी के साथ है जब कंपनी को मेरे जैसे कस्टमर की परवाह नही तो आप को क्या पूछेगी
                        Idea Cellular customer support has been notified about the posted complaint.
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                          N
                          Nandithas
                          Jul 30, 2020
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                          My phone has enough and more of talktime balance despite of which messages are sent that services would soon be stopped and balance deduction of Rs.24 would occur to extend SIM validity by 14 days. There has been no difference despite me having recharged further to an already decent amount. I need this problem to be sorted out once and forever since I cannot keep recharging simply every month when I have sufficient balance on my phone.
                          Idea Cellular customer support has been notified about the posted complaint.
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                            Padidam Tulasi
                            Jul 30, 2020
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                            Address: Venkatagiri Nellore district

                            There is no proper signal in our area the signal was too slow and taking more time to open the website and etc..
                            not at all coming 3G signal also please look into it.
                            Idea Cellular customer support has been notified about the posted complaint.
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                              C
                              Carolyn kimthianhoih
                              Jul 30, 2020
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                              Address: B-50, Zion veng new lamka churachandpur
                              Website: Idea.com

                              I recharged my idea number with data plan ₹249 using Google play.
                              The money was deducted but recharge was not done.
                              Please help me
                              Idea Cellular customer support has been notified about the posted complaint.
                              Jul 30, 2020
                              Updated by Carolyn kimthianhoih
                              Recharge of ₹249 was done but its not activated

                              Jul 30, 2020
                              Updated by Carolyn kimthianhoih
                              Help me please
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                                R
                                rantuchetia
                                Jul 29, 2020
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                                My idea is not showing network from the last week. Please solve it asap. Idea care is not helping for four days. I had already existing packs.
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  N
                                  Neha Oak
                                  Jul 29, 2020
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                                  I've installed my idea app and it displays wrong name in my account. I have submitted my id proofs at the time of purchasing the sim card. So why it shows other person's name on my profile (My father's name is displayed)? Kindly request you to rectify the same. And let me know if any kind of verification is needed from my end. Kindly revert at oak. [protected]@gmail.com
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Email ID oak.[protected]@gmail.com
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                                    nitesh951
                                    from Guna, Madhya Pradesh
                                    Jul 29, 2020
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                                    Address: idea

                                    Dear i have idea prepaid mobile connection and i have recharge but your network connection very poor quality its like 2g speed. I am very unhappy .connection and recharge my idea for net connection for net work from home. i called regarding this issues my complaint no DEL-l[protected].
                                    your executive resole this complaint automatic. I called again your executive didn't reply a manner they transfer my call to senior executive but they hold my call half hour. very bad customer service. I am paying money and you are not providing services.
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      bhoopathi1973
                                      Jul 29, 2020
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                                      Address: h.no. 10-3/61, sripuram colony, peddapally road

                                      My mobile number [protected] was recharged twice on the same day[protected] unexpectedly. Could you refund the later recharged amount, which was made from mobikwik platform.
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        Jeetendra Janpandit
                                        Jul 29, 2020
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                                        I have [protected] / [protected]/[protected] i have ported them long back to airtel / i may have some amount. To be paid to idea but i find no way to know the outstanding amount / inactive no. Billing payment online does not show amount to be paid what to do
                                        Idea Cellular customer support has been notified about the posted complaint.
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