Idea Cellular Complaints & Reviews

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 13th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the unpleasant experience. We have noted your concern. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

I regret to inform you that there was a typo error in the earlier complaint lodged by me and request relevant authorities to read the phone no as [protected] instead of [protected] from which I am getting unwanted services and deductions accordingly.

I regret to inform you that there was a typo error in the earlier complaint lodged by me and request relevant authorities to read the phone no as [protected] instead of [protected] from which I am getting unwanted services and deductions accordingly.


My contact Numbers: [protected] & [protected]

Regards
Padmavathi.K

Hi, my Idea number is[protected]. I am also getting such messages and deductions. I called customer Care and they could not solve. Pls stop cheating and resolve this. Shailesh

Dear Customer,

We tried contacting you on your provided number however were unable to reach you. Please share a suitable time to speak for us to address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for call connectivity has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Hi,

Actually I ported my number from AP(IDEA) to MAHARASHTRA(IDEA) (MNP), there my problem started.After Verification new sim given by Maharashtra idea get activated.But No incoming Calls from time of activation.My idea number i facing problem is [protected].My alternate number is [protected].Please do ASAP.Think once with out incoming how can we manage mobile.I am facing this problem from 6 days.

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience. Please provide your contact details via Facebook message to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the internet trouble that you are facing. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We deeply regret the inconvenience. We have noted your concern. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

my another idea mobile no. is [protected] you may contact this no. at any time plz.

Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Celluler company are cheater.

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 10th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We understand & regret the issue with your Idea mobile bill. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Sir,

I called Idea customer care on 31.10.2015 @ 9.00 a.m. Spoken to Customer care staff but there is no proper response hence I requested to transfer the call to higher official and Spoken to Ms. Indumathi – Esclation supervisor, on 31.10.2015 @ 9.05 a.m. but from there also improper response.

Kindly solve the issue urgenly.

Regards,
S.R.Gowrisankar.
Mobile#[protected].

Sir,

Still waiting for your reply...

Regards,
S.R. Gowrisankar.
[protected]

Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Team,

I am reachable @ [protected] & [protected] at any time (24*7).

I am waiting...

Regards,
S.R.Gowrisankar.
Mobile#[protected] & [protected].

Dear Customer care Team,

Till now i am not received any call from your end.

If possible solve the issue or i request you to Kindly allow me to change the network.

Regards,
S.R.Gowrisankar.
Mobile#[protected] & [protected].

Dear Idea Customer Care Team,

Till now i am not received any call from your end and i received message from your end saying that "Pls pay your bill of Rs.2066.14 by 16-Nov-2015.

PLEASE DON'T TORTURE ME...

If possible solve the issue or i request you to Kindly allow me to change the network.

Regards,
S.R.Gowrisankar.
Mobile#[protected] & [protected].

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Idea Customer Care Team,

Issue still not resolved. I request you to solve the issue or allow me to change the network.

Regards,
S.R.Gowrisankar.
Mobile#[protected] & [protected].

Dear Idea Customer Care Team,

Frequently I am receiving a message for overdue and today my outgoing call was disconnected without a valid reply from Idea Customer Care.

I request you to kindly reply my queries or allow me to change the network.

Kindly file a case for non payment and I will reply the same in court.

Don't threatening by disconnecting the Outgoing Call and Mobile Net.

Regards,
S.R.Gowrisankar.
Mobile#[protected].

Dear Idea Customer Care Team,

My mobile ([protected]) incoming call also barred. Now i am unable to use my mobile number.

Without giving a proper reply to the customer, Idea knows how to threatening the customer.

Please note my alternative mobile no is [protected].

Thanks to IDEA for excellent service.

Regards,
S.R.Gowrisankar.
Mobile#[protected].

Dear Idea Customer Care Team,

Kindly update my new communication address:

231/137, E B Colony-II,
New Fairlands Extension
Alagapuram,
Salem - 636 016.
Mobile#[protected].


Regards,
S.R.Gowrisankar.
Mobile#[protected].

Hi...!!

AGAIN...AGAIN AND AGAIN...!!!

After soo many visits to your idea stores, so many conversation with your executives on phone calls, so many putting mails on customercare id. AND AGAIN I GOT A SAME BILL NOTHING CHANGE APPEAR ON MY BILL NAME. STILL I GOT A BILL ON MY COMPANY'S NAME. AND YOU CLOSE THIS COMPLAIN...WHY???????

I am facing this issue for last two month but still nothing happen. Yesterday i have called to your customer care. And i want speak with your team leader MR. PRAKASH SURTI (Because he knows my problem) but MR. SURTI not having time to speak with custom. He said that i didn’t have not time to talk with all the customers. After i yeeling to customer care executive and finally MR. SURTI spare his valuable time to his invaluable customer. And he told that i have already escalate this issue. But they didnt change ( Before MR. SURTI was confirmed that i have change your bill name and now he is saying that other department not change yet).

IN YOUR COMPANY NO ONE WOULD TAKE RESPONSIBILITY TO SOLVE ANY OF THE PROBLEM WHICH FACING CUSTOMER.

"IDEASTORE pe jao to wo bolte he ki customercare pe baat karo hum nahi kar sakte, customercare wale bolte he ki Complain department me mail karo, aur mail ka to kuch revert milta hi nahi he"

IF I WANT TO RATE TO YOUT CUSTOMER CARE SERVICE THEN I WOULD GIVE (0/10) "If my friend circle or family wants to port or purchase IDEA then i will share worst service which i facing now.

Worst service i facing in my history."If my friend circle or family wants to port or purchase IDEA then i will share worst service which i facing now.
One thing I didn’t understand that when I called or mail you on customer care department he didn’t respond. And when I post a complain on this site I get a quick revert WHY??? I THINK ONE TO ONE COMMUNICATION YOU DIDN’T RESPOND BECAUSE NO ONE CAN SEE YOUR WORST SERVICE AND WHEN I POST A COMPLAIN ON SOCIAL MEDIA YOU GIVE A QUICK RESPOND BECAUSE EVERY ONE SEE YOU WORST SERVICE.  Pathetic service.

THANKS,
VANDIT VORA
YOUR INVALUABLE CUSTOMER (FROM YOUR SIDE)
[protected]

Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Noone has contacted me yet. Fed up of this Idea thing. Looking to file a case now.

With no Regards,
Ankur Nagwan

Dear Customer,

As per your telecon with our customer service associate on 12th Nov 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

The due cheque was ready on 16/10/2015 itself, but they were not giving without any complaint.
i got the cheque on 15/12/2015, with a notice that it'll expire within 3 months from the date of issuing.

So in short they kept the cheque for 2 months thinking that, i'll not make any complaint. and if not they would have not given it to me.

By the way, got my money. :)

Thanks & Regards
Ankur Nagwan

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

My movile no. Is [protected] amd for alternate no u may contact [protected]

Dear Customer,

We tried contacting you on your alternate contact number however were unable to reach you. Please share a suitable time to speak for us to address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for call connectivity has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

1)Idea Mobile number is [protected] and the alternate contact number is [protected](Document submitted 1 time Without doing the verification given as Negative)

2)I have given idea number [protected] number for the network change from Karnataka idea to andhra idea. submitted documents 2 times.almost 2 weeks completed UPC code was expired for this number. Both the times negative feedback given by the 3rd party without coming for the verification.

3)Please change the 3rd party verification team they are not doing the proper verification.

4)Compare daily how many numbers are going for verification how many they are giving negative feedback. i assume that 80% they are giving Negative without doing verification.

5) In my case i didn't get the call to idea number and alternate contact number. If this is continues i will change the network operator.


5) Please let me know do you want me to wait for verification to complete or else will go to other network for MNP change

WORST 3rd PARTY TEAM i have ever seen before

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for Mobile Number Portability has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Please don't move forward, i am not interested in taking idea network again.

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 22nd Nov 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 29th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular