Idea Cellular Complaints & Reviews

I have been calling up Idea Broadband customer care no: [protected] ever since I purchased their Internet plan on 31/08/2015, I must have called at least 5 times. I called up today at 1.34pm . They kept me holding the line for more than 20 minutes without giving me any serious answer. It almost felt as if they were making fun of the customers woes . My user no is[protected].
Nilufer Ambat

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret for the inconvenience caused to you. To help us serve you better, please message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

Thanks & Regards,
Customer Care, Idea Cellular

My registered mobile no is:[protected]

Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 2nd Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We deeply regret the inconvenience. We have noted your concern. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

To help us serve you better, please message us your ten digit mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the trouble with your data balance. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 31st Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

My number is [protected] and alternate no [protected] I got card on 01.11.2015 at 3.30pm but that also not nano. I have to go in gallery and after checked my id proof I got nano card. Card is activated but there is no mobile data activated now here is the mess again. Now I have no option 90 days oi could not change service provider.

I called your number 198 for my mobile data activation but after pressing 9 your customer care disconnected. I have question if you are not able to do porting then why ask for customers. Customers are suffered like me now for me I could not go back vodafone. Idea range is very bad as my 1 day experienced,

Hope the things can notify system can be improve by appointing trained staff, .

Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for coverage has been initiated by us; under reference number S1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 31st Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We are sorry to hear about your loss. In order to deactivate the SIM, please visit nearest My Idea or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile as it requires validation of your details. You may also visit the link http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We request you to lodge an FIR in the nearest police station as details of a subscriber cannot be shared with another subscriber.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

My mobile number:[protected]

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret to inform you that your number has not been activated as the documents you submitted have not reached us. We would request you to contact the touch point where documents are submitted.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 30th Oct 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We understand your concern and regret the inconvenience. We are unable to investigate the issue without your contact details. We request you to provide your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

[protected]

stop calling my colleagues, and family members immediately

Hi,

Please find below contact number.

Mr. whoever from Delhi, blackmailing me that he would arrest me, and my family members.
Wrong commitment from your contact center end... how dare you people utter that word.

Find below sample numbers i'm getting calls from
> [protected]
> [protected]

Call me to my below number any day - between 10am to 3pm
[protected]
Sukanya S

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

[protected]
call me bt 10am to 7pm

Hi Team,

Again some people started calling me and harassing me that they are calling from Bangalore court.

Dear Idea Team,

My number is [protected]. This is a vodafone post paid number and i have this number from 10 years now.

I have been receiving harassing calls from +[protected] saying someone has given my number as alternate number while taking a idea connection and has not paid some 500-600 Rs. and hence I am liable to pay the same. She also started giving me threats of various kinds.

She also said that a legal case is being filed against me & that Idea will put my family behind bars.

I dont understand, who the hell Idea thinks you are, first of all you dont verify weather a alternate number given by someone is genuine or no, then you hire goons to harass innocent people like me who have never liked or taken Idea connection in our whole life.

Please take this as a humble request as well as a warning, If I receive any further harassing calls from Idea for payment of someone else due, I will file a complaint in consumer court and will make you pay for this harassment.

i had a worst experience with Idea Cellular. I had some paymnt due with the Idea but instead of giving me notice, they started first calling my family friends and then called me and theretend me to pay the amount. They harassed me in such a bad way, i cant even express. After paying the amount also they called me and harassed me very badly. Its a request to all not to take any service from the Idea Cellular, they are worst than ever..How such a big company can do such cheap things, seriously learnt a lesson. Worst experience ever.

[protected]
[protected]
Some girl is calling me from this number and also my friend and family that we are from legal department n all. She also abuse on phone ###### stupid idea cellular

Hi Idea,

I had ported out of Idea, and for that month received an incorrect bill for my idea no. [protected]. I had raised this immediately with your customer care, but there was no reply. Since then I have been receiving a lot of calls from people claiming to call from idea demanding that I pay the outstanding amount. Despite my repeated attempts to tell them about the discrepancy in the bill, they were not ready to listen. I had followed with your customer care regarding this, visited your idea gallery, but to no avail. Of late, the calls have started to become harassing and threatening. As the connection is used by my wife, they have started to harass her, and have now started calling her family and colleagues trying to humiliate her in front of them. They have spoken to me also, and have threatened me, shouted at me and called me names.

Every time I ask them to send me an email, they refuse, and start threatening and shouting.

All this is happening despite no response from idea to our repeated requests.

Till now, I was calmly trying to speak to these people, and explain them the situation. But now they have deteriorated to the level of harassing my wife, and humiliating her in front of her family and colleagues. This is totally unacceptable behavior. I do not know if they are from idea or from a third party, but because they have my wife's calling details using which they are contacting her colleagues, clearly shows that idea has shared the information using which they are harassing my wife.

We have been getting calls from the following nos.
> [protected]
> [protected]

I expect that you would look into this matter urgently, because if not, I would be left with no other choice but to take legal recourse in order to protect my wife's dignity.

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Sorry for that, we took off those SIM's from mobile phone due to this problem.
Please contact the below IDEA number +91 [protected] during day time on Nov 8th 2015

It has happened many times with me even

We have not received any call from customer care so far, Please reach the above given mobile number during day time.

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 30th Oct 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 3rd Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular