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Updated: Oct 7, 2025
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A
ahuja shyam
from Durg, Chhattisgarh
Nov 4, 2015
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Address: Raipur, Chhattisgarh, 492001

Dear Sir/Mam, Due to no service on my SIM card between 9:30pm to 10:30am, i want to port my no.from IDEA.But idea can't leave my no. Below are the complaints given by me from last 3 months, 1st-18.08.15, UPC code-CIY99888, 2nd- 28.09.15 UPC -CIY59231, 3rd-14.10.15 UPC-CIY72255, 4th-29.10.15 UPC-CIY64281. I request to u plz sort out my problem soon..
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the unpleasant experience. Kindly reply with your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
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    S
    shrishail kamble
    from Pune, Maharashtra
    Nov 4, 2015
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    Address: 411018

    I have rechacharged my number [protected] (IDEA) with amount of Rs.54 for 10500 loc + nat sec. alidity of 28 days on 21st of october so, today on 04th of november my main balance deducted. please return my deducted amount and tell me reason why my amount was deducted from idea account.
    Idea Cellular customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience. Your contact details are with us and we will get back to you soon.

    Thanks & Regards,
    Customer Care, Idea Cellular
    Reply
    Dear Customer,

    As per your telecon with our customer service associate on 5th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular
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      R
      rdmehta09
      from Rajkot, Gujarat
      Nov 4, 2015
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      Address: Rajkot, Gujarat, 360007
      Website: ideacellular.com

      This is Ravindra Mehta using [protected](Idea) number along with 4 other CUG Idea numbers. When they came here to sell their postpaid connection they promised that I will get additional pack o[censored]S/Canada calling with cheap rates with my plan EasyShare 2.0. Now they are refusing to give me that service activated. Their executives are cutting my calls if I do for complaints. Their executive does a blank call to me and just mark the complaint as closed without even talking to me. It seems they are cheating on the customers with false marketing. Help.
      Idea Cellular customer support has been notified about the posted complaint.
      Nov 09, 2015
      Updated by rdmehta09       They called me on the same day - 5th Nov and told me that they will get back to me with the ETA of the resolution. But after that there is no communication and no updates on this issue. Its been a struggle to get a solution for this from Idea.

      Please help.
      View replies
      Dear Customer,

      We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Reply
      They were supposed to get back to me with the time estimation of when the pack will be activated on my number. Generally it takes 4 hours.

      But still they never got with any ETA yet even after more then 24 hours of time.

      Thanks,
      Ravi
      Reply
      Its been 4 days but still no update from Idea guys. Please help.
      Reply
      Still no updates from them.
      Reply
      Still there is no response from them even after getting a call before a week about resolution. Please help here.
      Reply
      Dear Customer,

      We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Reply
      Its the fault of Idea network if you could not reach me. I never got any missed calls from your number so far. You can call me anytime your working hours.

      Please solve this issue ASAP that is all I request rather just contacting me and getting some more time here.

      To consumer complaints : Please help.
      Reply
      Its 2 more days and no updates from idea guys. They are just wasting the time here.

      Please help here.
      Reply
      Dear Customer,

      As per your telecon with our customer service associate on 20th Nov 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Reply
      Its been 5 more days and no updates still. They are blaming me that I have disconnected their call which is a completely wrong statement. I never received / disconnected any calls from last 20 days.

      Please help! They are not even taking care of a small request from so long and just wasting time of both. I sent several emails to their appellate more then a month ago but they are not even responding for this. Also their Appellate numbers do not work either.
      Reply
      Its been 5 more days and no updates still. They are blaming me that I have disconnected their call which is a completely wrong statement. I never received / disconnected any calls from last 20 days.

      Please help! They are not even taking care of a small request from so long and just wasting time of both. I sent several emails to their appellate more then a month ago but they are not even responding for this. Also their Appellate numbers do not work either.
      Reply
      Its been more then a month but still there is no solution of this. They are wasting the time at all. It seems there is no solution to this, may need to re-think about using idea cellular cards at all.

      Thanks.
      Reply
      I got below email from them on 8th December :

      Dear Mr. RAVINDRA D MEHTA,
      Dear Sir/Madam,

      We take great pride in being your preferred telecom service provider and thank you for availing our services. It is our pleasure to serve you and we commit ourselves to strive and provide seamless and consistent best possible services in the future as well.

      For your convenience, we are changing your existing bill from Easy Share 2.0 to all new Easy Share 3.0 w.e.f. 08-Dec-2015
      The new plan offers more flexibility to you while adding new numbers to the account. It also gives you an option to choose from wide variety of Booster packs to top up your Internet. You may also opt for any other SMS/ISD pack from our available array of products.

      Please note that your plan rental and all the current benefits/tariffs of your existing bill plan will continue as it is, however, the plan rental and free benefits will be non-prorated.


      However when I called them to activate the pack they are saying I am still not eligible for the same pack. Now they are sending fake emails to just convince customers that they have provided services whether they are not even taking care of providing any updates on this.

      Please help if possible.
      Reply
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        A
        Ajinder PRTC
        from Suratgarh, Rajasthan
        Nov 4, 2015
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        Address: Ludhiana, Punjab, 141401

        Sir,
        I use Idea Mob.No.[protected] . Today company sent me a bill amounting to rs.429/- I call customer care no.12345, regarding this bill but they not satisfy me and he say the amount of 260 is Internet Usage,
        Sir i already use Internet connection of Tata Docomo no.[protected] and i never use Idea Internet .
        Please wave off my amount Rs.260. instead of 429/-
        Regards
        Ajinder Singh
        Idea Cellular customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the trouble with your Idea mobile bill. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

        Thanks & Regards,
        Customer Care, Idea Cellular
        Reply
        Dear Customer,

        As per your telecon with our customer service associate on 5th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

        Thanks & Regards,
        Customer Care, Idea Cellular
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          sagarthorat186
          from Daund, Maharashtra
          Nov 4, 2015
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          Address: Pune, Maharashtra, 413801
          Website: www.ideacellura.in

          Dear Sir, My idea number is [protected] I need my idea call detail time from 01september 2015 to 30 september. please send to my mail id all in comming and outgoing telephone number also need. Regards, SAGAR THORAT email ID [protected]@gmail.com
          Idea Cellular customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We request you to call 12345 to contact our customer care helpline to get your call details as it requires validation of your details. You can also visit our website, www.ideacellular.com.

          Thanks & Regards,
          Customer Care, Idea Cellular
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            M
            mraheesp
            Nov 3, 2015
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            Address: Malappuram, Kerala

            Sir, am a idea provider using in my phone, and my sim card has been locked and asking PUK code to continue..my sim number is [protected]..so please help me to get puk code to unlock my sim card.my email id:[protected]@gmail.com i hope that, you do my needfull
            Idea Cellular customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            PUK details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile for further assistance. You can also visit our website, www.ideacellular.com.

            Thanks & Regards,
            Customer Care, Idea Cellular
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              S
              sahil267
              from Ludhiana, Punjab
              Nov 3, 2015
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              My mobile no is [protected].idea is continuously deducting balance from my account.today they deducted 95 rs from my account.on 27th october they deduct 30 rs from my account.i m totally fed up from their service.they are deducting my hard earned money without any reason. please help me.
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                V
                Vikram Babu Nagineni
                from Coimbatore, Tamil Nadu
                Nov 3, 2015
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                Address: Rangareddy, Andhra Pradesh, 500072
                Website: www.ideacellular.com

                Hi, My mobile number is [protected]. And I have Idea postpaid connection. I called Idea customer care on September 26 to activate 3G internet on my mobile. I asked various plans available. Then I told to activate 100 rupees package on my mobile. But they activated 849 package on my mobile. I got 1170/- bill in October. I got shocked with the bill. But I just paid the bill without raising any complaint. The reason is I was in other state, when I called customer care executive to activate internet on my mobile. I thought, due to roaming charges, I got huge amount in bill. But in the month of November also, I got 1140/- bill. Again I got shocked, I called customer care and asked the reason. Then I came to know, they have activated 849 package instead of 100 rupees package. Please correct my bill for both the months.And refund the money I paid in the month of October. Otherwise I have to switch to other mobile carrier.
                Idea Cellular customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

                Thanks & Regards,
                Customer Care, Idea Cellular
                Reply
                Dear Customer,

                We wish to affirm that your concern has been acknowledged and your complaint for billing dispute has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

                Thanks & Regards,
                Customer Care, Idea Cellular
                Reply
                Dear Customer,

                As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                Thanks & Regards,
                Customer Care, Idea Cellular
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                  A
                  ashishbce
                  from Mathura, Uttar Pradesh
                  Nov 3, 2015
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                  Address: Firozabad, Uttar Pradesh, 283203
                  Website: www.ideacellular.com

                  The fraud practice of Idea is unlimited. I made request to port out two numbers [protected] & [protected]. After port out I had balance Rs 29 and Rs 164 respectively. As per TRAI guideline within 60 days the refund has to be made. My number disconnected on 18 Aug 2015 and still after several, communication to appellate authority and customer care, no hope to get. The multinational companies are showing their pathetic level of business. Ashish Kumar [protected]
                  Idea Cellular customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                  Thanks & Regards,
                  Customer Care, Idea Cellular
                  Reply
                  Dear Customer,

                  As per your telecon with our customer service associate on 4th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                  Thanks & Regards,
                  Customer Care, Idea Cellular
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                    N
                    Nagarajdore
                    from Bengaluru, Karnataka
                    Nov 3, 2015
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                    Address: Bangalore, Karnataka, Cota

                    SIR/ MADAM The activation of my sim have been disconnected because of cv negative and it took 15days to re-verification and I visited near our place idea store and talk to manager after I get one person who came to my address and verified but after that also didn, nt get connection I am very unsatisfied with idea plz do favour for me. manager also not responding to my connection to number I am waiting a quick response plz idea care where I met-jalahalli cross peenya bang-560058 manager-Dhananjay My numb - [protected] Name= Nagaraja dore Alt numb- [protected] Thank u
                    Idea Cellular customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Reply
                    Dear Customer,

                    We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Reply
                    Dear Customer,

                    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Reply
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                      P
                      PraveenKS11
                      from Bengaluru, Karnataka
                      Nov 3, 2015
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                      Address: Chennai, Tamil Nadu, 600015

                      I bought new prepaid sim card(mobile No.[protected]). on 19th October and after activation of sim card. I recharged the number with Rs.649 -3G pack.After that Idea distributor charged the Sim card with Rs 77 FRC 2G as promotion pack.After that I am unable to use 3G pack.I called the customer care and I was informed that 3G pack have been cancelled by network automatically because 2G pack was charged on top of 3G. In that case I asked for refund of money but I am not getting refund of money or 3G data. Its clear case of cheating by Idea.Please take necessary action by either giving me refund or providing Rs.649 3G data.This is the problem with idea system and not conveyed to customer in advance and lot of customer are facing this problem but idea is unable to provide any satisfactory solution for this problem.I sent the mail to idea customer care as well for complaint but I did not get any reply. Regards Praveen Mobile:[protected]
                      Idea Cellular customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Reply
                      Dear Customer,

                      We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Reply
                      Dear Customer,

                      As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Reply
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                        V
                        vishalshammi
                        from Mumbai, Maharashtra
                        Nov 3, 2015
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                        Address: Ludhiana, Punjab, 141008
                        Website: ideawww.ideacellular.com

                        Hi Sir, Good Morning !!!. My Self Vishal. i am using Idea connectivity in Punjab Area. My Contact number is [protected]. last time i shocked when i received approximate 3000/- mobile bill than i will call to help line of Idea than the waver me 70% and my plan has been changed but now i have pay approximate 1000/- for 3g plan but my connectivity is very poor many time i was lodged the complaint but they could not respond to solve it. I am the customer of this company. Thanks Vishal
                        Idea Cellular customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Reply
                        Dear Customer,

                        We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Reply
                        Dear Customer,

                        As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Reply
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                          K
                          kishandarling
                          from Visakhapatnam, Andhra Pradesh
                          Nov 2, 2015
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                          Address: Anantapur, Andhra Pradesh

                          Recharged with 2g 1gb net balance of175 on 24.10.15 for [protected]. Exp. Dt.20.11.15. Today some unknown person recharged with my no. 253 net balance of 1GB 3g . My 175 balance overwritten by 253. If facility to withdraw 253 recharge is with service provider will my 175 balance be restored
                          Idea Cellular customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                          Thanks & Regards,
                          Customer Care, Idea Cellular
                          Reply
                          Dear customer,

                          You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

                          Thanks & Regards,
                          Customer Care, Idea Cellular
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                            S
                            Shirish Engineer
                            from Mumbai, Maharashtra
                            Nov 2, 2015
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400034

                            I have given request for Postpaid to Prepaid migration for Mob.No. [protected] on friday[protected] on the same day my phone num was disconnected and till date an time my cell number is disconnected. Communication Id C1-[protected] NOTE ; i have no option but to approach Consumerforum
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            View replies
                            Dear Customer,

                            We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

                            Thanks & Regards,
                            Customer Care, Idea Cellular
                            Reply
                            Dear Customer,

                            We regret to inform you that your number has not been activated as the documents you submitted have not reached us. We would request you to contact the touch point where documents are submitted.

                            Thanks & Regards,
                            Customer Care, Idea Cellular
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                              M
                              meedas
                              from Mumbai, Maharashtra
                              Nov 2, 2015
                              Resolved
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                              Resolved

                              Address: Nagpur, Maharashtra, 440027

                              Dear sir/mam, My name is sandeep kamble i am the old customer of idea, now i am already using two postpaid connection and recently purchase new new postpaid connection number is [protected]. Data connection (internet) of this number is not working. I request you to please solve my problem as early as possible. Sandeep kamble [protected]
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Idea Cellular customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Reply
                              Dear Customer,

                              We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Reply
                              Dear Customer,

                              As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Reply
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                                P
                                pjerajani
                                from Delhi, Delhi
                                Nov 2, 2015
                                Resolved
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                                Resolved

                                Address: 411001
                                Website: www.ideacellular.com

                                Hi, I recently shifted from Airtel to Idea using MNP for better network but unfortunately, the network doesn't work at all in my area. I have submitted a complaint many times and everytime they tell me that we have resolved it. But till now, I am unable to access even GPRS or 2g on my device in my area. It works average in other areas but even calls don't connect in my residential area. This was the complaint which they closed - C1-[protected] saying it is resolved. I'm trying to switch back to Airtel but have to wait for 90 days as per MNP rules. People around me are saying they can't even connect to my phone number.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We understand your concern and regret the inconvenience. We will get back to you soon.

                                Thanks & Regards,
                                Customer Care, Idea Cellular
                                Reply
                                Dear Customer,

                                We wish to inform you that your complaint for coverage has been resolved. For further assistance, kindly contact Idea customer care helpline.

                                Thanks & Regards,
                                Customer Care, Idea Cellular
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                                  A
                                  AK Shay Reddy Gunna
                                  from Harihar, Karnataka
                                  Nov 2, 2015
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  On my idea number [protected] rs 13/- have been deducted on[protected] from my main balance. This is repeatedly happening with my number. On[protected] rs 15/- have been deducted. I am loosing a lot of amount like this. Though my data pack is activated this deduction is happening. Please check this problem and refund me. Please refund me on my idea number [protected]. I could not take the costumer care call last time when he tried to interact. Please contact me and refund me. Thankyou.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                                  Thanks & Regards,
                                  Customer Care, Idea Cellular
                                  Reply
                                  Dear Customer,

                                  We wish to inform you that we have thoroughly checked your Idea account details and we are unable to find any wrong deduction from Idea account. For further assistance, kindly contact Idea customer care helpline.

                                  Thanks & Regards,
                                  Customer Care, Idea Cellular
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                                    V
                                    vijayjoshi28
                                    from Mumbai, Maharashtra
                                    Nov 2, 2015
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411061
                                    Website: care.ideacellular.com

                                    I had requested to migrate my account from post paid to pre paid service and also made addition payment to clear unbilled amount.

                                    But my request was rejected stating the unpaid unbilled amount. I request twice, but no serious action was taken.

                                    Communication ID: C1-[protected], C1-[protected]

                                    Credit Limit: Rs. -17.22 of Rs. 1, 100 as of 02/11/2015
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                    Dear Customer,

                                    We understand your concern and regret the inconvenience. We will get back to you soon.

                                    Thanks & Regards,
                                    Customer Care, Idea Cellular
                                    Reply
                                    Dear Customer,

                                    We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

                                    Thanks & Regards,
                                    Customer Care, Idea Cellular
                                    Reply
                                    Dear Customer,

                                    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                                    Thanks & Regards,
                                    Customer Care, Idea Cellular
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                                      H
                                      Himanshu1501
                                      from Agra, Uttar Pradesh
                                      Nov 1, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110005

                                      I was having 100 rs balance a net pack of 300 mb but while using my internet it was reduced to 5 mb so i closed my internet but when i checked my balance my 100 rs was deducted and when i called the coustomer care they told the balance was deducted because of internet usage but when i told them the net balance is now also showing 5 mb they give such a stupid answer that when your net balance in 20 mb then you cannot use two application on one time like you cant use face book and whats app on same time if you use the same then the amount from your main balance will be deducted. This i have listen first time and listening such a stupid answer I have decided to port my number into Voda or Airtel but I will not stay in Idea Earlier also my balance was deducted and this company not even send msg or any call regarding the deduction.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      View replies
                                      Dear Customer,

                                      We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

                                      Thanks & Regards,
                                      Customer Care, Idea Cellular
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                                        A
                                        Ashishgarghapur
                                        from Mumbai, Maharashtra
                                        Nov 1, 2015
                                        Resolved
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                                        Resolved

                                        Address: Panchsheel Nagar, Uttar Pradesh, 245101

                                        I have idea mobile number. on 29/10/2015 I have received an message due to ducument not manya all services stoped and tell submit valid document. I have contact Local idea office to submit my document but they said your no disconnected due to telemarting call from your no and it will not reconnect I have tolled them I have not made any call and massage related telemarketing they can check but they refuge. I also mail to idea on 31/10/2015 but I have not respond them. Please help me i have not made any marketing call Ashish garg Hapur, Uttar Pradesh [protected](idea no disconnected now) [protected] (Running)
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

                                        Thanks & Regards,
                                        Customer Care, Idea Cellular
                                        Reply
                                        Dear Customer,

                                        We would request you to contact your nearest My Idea with all necessary documents for further assistance.

                                        Thanks & Regards,
                                        Customer Care, Idea Cellular
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