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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 533

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S
sujoyadhikary
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Number portability issue

Address:Gandhinagar, Gujarat
Website:www.ideacellular.com/wps/portal

My outstanding amount in idea is 70 rupees. I have ported to tata docomo. But I am now not able to pay the idea outstanding amount online using my mobile number. There is no option in idea to pay using the Idea account number. Kindly help me to resolve my issue IDEA Account number :[protected] Mobile number : [protected] Regards, Sujoy...
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A
Abdul Manasir
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Unnecessary Bill - Idea Mobile Bill

Address:Thrissur, Kerala
Website:www.ideacellular.com/

I paid my idea mobile phone bill 0091 [protected] by clearing full dues and requested to change my postpaid plan to retention 499 plan. The retention plan 499 is like keeping the mobile number idle for 1 year if not in use. But after few months, I noticed that I am getting bills monthly and now i have a due of around INR 566.13. I made the payment at Idea customer care Kunnamkulam branch, Thrissur - Kerala. I need either clear all my dues...
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Address:West Godavari, Andhra Pradesh
Website:Www.ideacellular.com

I am using my sim since 2009.first I have taken from airtel postpaid and I have converted into prepaid...three years before I have changed to idea cellular. ..at starting they have try to steal my number...but I have fighted and get it back.. & again tried to steal my number.. but now I am in out of country...but my accounts.. insurance every thing have been linked with my number... please give me proper guidelines to get my number back...my...
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Neelkant Singh
from Noorpur, Uttar Pradesh
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Whatsapp data

Address:New Delhi, Delhi
Website:ideacellilar.com

I have an idea no. [protected], i recharged for 200 mb for whatsapp only in Rs. 37 on[protected]. Now while i am using whatsapp balance is deducting from my main balance. From 29th sept. to 30th Sept I have lost near about Rs. 20 from main balance. And whatsapp data of 200MB is showing as it is. I called to customer care, they told me if you sending or receiving media files like imags and audio files then you will be charged from your main...
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shashwat92
from Hyderabad, Telangana
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Refund Pending

Address:Pune, Maharashtra

Hi My CAF Serial Number No. MH [protected] was called back on the Aug 14th and I am supposed to receive a refund of that amount i.e., Rs.2, 482/- I have not received any notification regarding the same. It is not expected out of a company like IDEA. Please update me on the status of the refund as you guys had committed a timeline of 45 days and it is almost up now. If i do not receive my payment then I will be taking further action...
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S
sudiptosujata
from Malkangiri, Chhattisgarh
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Not able to call properly and gprs net netwok is very poor

Address:Bastar, Chhattisgarh

My name is Sudipto Das having Idea CUG Plan no: [protected] located in Jagdalpur in Chhattisgarh state. From last couple of days whenever i try to call from Idea number it is not responding and getting cut. Also the GPRS net service is extremely poor. Please look into the issue and resolve it for smooth functioning....
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M
malliransou
from Mumbai, Maharashtra
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Offer mismatch

Address:Bangalore, Karnataka

Hi, Name : Mallikarjuna M B No : [protected] Recently I have ported to Idea postpaid from docomo connection. It took them to port many days even after providing all the documents. The problem is executives from Idea had contacted saying there is an offer for postpaid connection, and I felt okay with the offer and all the formalities done but after porting they have given some other offer, If I ask the customer care people they are telling...
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bappa80
from Mumbai, Maharashtra
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Recharge benifit not given as being told

Website:www.ideacellular .com

I have recharged my idea number [protected] on 18th september 2015 with amount of Rs 699, which gives me unlimited access to internet for 28 days at 3G speed. But after recharge i received 3G speed only for 3 days and after that it goes to 2G speed or more worser than that. i complained customer care but they told that i would receive speed only upto 40kbps (which is less than 2G speed) since i have utilized more than 3.5Gb of data and this...
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Saaransh Mathur
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issues - poor call quality

Address:Mumbai City, Maharashtra

Hi, I have been experiencing a lot of quality issues. Whenever I speak on phone the other person fail understand what I am saying because of poor network. Call drops couple of times and I am facing this problem since 3 days. I did registered my complaint in Idea portal but nothing has worked as of now. Please look into it. Thank You Saaransh Mathur [protected] [protected]@gmail.com...
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K
kuldeeprajubca
from Hyderabad, Telangana
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Deducted balence and data

Address:Allahabad, Uttar Pradesh
Website:www.ideacelluler.com

My idea no is [protected]. Today on 29/09/2015 my idea mb balence was -1.0 Rs.and data was 911 mb but suddenly aftre 4 pm I got a message of deduction of data and balence .now my balence is showing -100.1 Rs and only 410 mb. I cant understand why my balence deducted which was already negative and also cut my data .custmor care also not receiving my call....
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Ask7499
from Srinagar, Jammu and Kashmir
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Deducted wrong balance

Address:Barabanki, Uttar Pradesh
Website:Consumercomplain. In

I have recharge my number [protected] on 14/09/2015 with rs97 a 1gb data pack (validity 28 days) but on 27/09/2015 idea deducted approx 70rs for data charges but I have already data pack my number and 400mb data remains on 27/09/2015.its a wrong deduction pls refund my balance. Thank you...
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Krishnankillivalavan Killivalavan
from Tellicherry, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nmp not accepted

Website:ideacellular

Now i have mts mobile no [protected] i applied for number portability sms to idea cellular two times code yt818297 &yt815756 they didnt accept as my previous num sim [protected] is been lost came to know that lot of duplicate connection issued in same proof . but i had applied and having only one connection in that num.and proof...
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D
Dhaarna
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response

Address:New Delhi, Delhi

This complaint is against one of the marketing executive of Idea company name Mr.Karan Kalra. He entertain us only at that time when he wants to sale his product after that he haven't gave any response to us and make his number off. We are facing so much problem because of no activation of numbers. Do take some action against him...
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S
Sanjeev9990000337
from Delhi, Delhi
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Telecome services terminated on my mobile no.9990000337

Address:New Delhi, Delhi
Website:WWW.TRAI.COM AND WWW.ADITYABIRLAGROUP.COM

Dear Sir/madam I want to say that since 2009 i am using this no. [protected](idea) & on 24th september 2015 all services on my mobile were terminated. Due to termination of services I am anable to do any work & this is causing mental harrasment to me. I went to idea customer care office in punjabi bagh & called customer care no.12345 many times but i didn't get any satisfactory answer from anyone. Idea people told me that TRAI...
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T
Tanaji R. Ghogare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care service

Address:Pune, Maharashtra
Website:www.ideacellular.com/

Today I called in Idea (198) complaint care to register my complaint about data pack. I got very bad reply which I never expected. They are not ready to listen what I am saying. The language he used with me is like a stranger. My data pack is on and still it is showing 231.69 MB data is left but balance is also deducted at the same time. I wasted my near about 90 Rs due bad service of IDEA. "I need my originating balance of the day back." NOT...
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pratima09
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP movement

Address:Bangalore, Karnataka
Website:www.ideacellular.com/

I have raised a request for MNP from Idea AP to Airtel Karnataka. The request was raised on 11th Sept 2015, till today the request is not fulfilled and there is no response at Idea customer care for any kind o[censored]pdate. I have tried reaching them so many times all in vain. I posted the same in their FB page, but all I get is we are working on the same and revert back shortly, which never happens....
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Madhusudan DP
from Delhi, Delhi
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My Idea Number 8747063724 Log in Problem reg

Address:Mysore, Karnataka

Dear Sir/Madam one of the my Idea prepaid number [protected] already i am registered and also used But yesterday on words that was not logged in that Shows this user does not exist. idea subscriber please click on register now on idea joined with national MNP Please solve this problem and continue the service My alternate number [protected]...
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AmritaSomvanshi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair deductions 1GB data pack of Rs. 52 for 21 Days and Rs. 83.97 from main a/c within 27minutes of recharge

Address:Pune, Maharashtra
Website:www.ideacellular.com

My Mobile Number is +91-[protected].

(Date of Issue occur: 14th Sept 2015) I recharge Rs. 52/- of 2G data pack of 1 GB for 21 Days. Similarly on 14th Sept 2015 I did Top-up recharge of Rs. 100/- wherein I received Rs. 83.97/- in my main account and within 27 minutes my main account balance was turned to zero which is dully unreasonable. I registered the complaint on 21st Sept 2015 at 12.22 PM on the customer care ID ([protected]@idea.adityabirla.com)...
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brij14289
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing charges

Address:New Delhi, Delhi
Website:www.ideacellular.com

Hello Sir/ Mam, My name is Brijesh Pant, my mobile number is [protected]. I would like to inform you that They have added some unwanted services charge in my previous month Mobile bill and this month Mobile bill. The previous month they have added 40 rupees. When I call your customer care the executive she sad to me it's an predefined no data usage plan charge which is for data usage and if you will not use any data then it will be refunded...
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R
Rinku2020
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To be minus balance

Website:Idea cellular

Please provide as much information as possible... My name is Ravi Shankar Chaudhary and My Mobile no. is [protected].On[protected] at 12:51 pm. my balance was 30 Rs. & something paise.When I talked by calling at 12:52pm. my balance became 27Rs. & something paise.Then I didn't call on any number.At the same day In the evening I checked my balance that was showing -127Rs. & something paise. Then I talked by calling on[protected] at 8:07am....
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