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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 531

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A
avi1781
from Salem, Tamil Nadu
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Network coverage issue

Address:Bangalore, Karnataka

Name : Avinash Number : [protected] Many people are telling me that when they try calling me they are getting to hear "INVALID NUMBER" and the call is not connecting. I am in Bangalore (city) but still network is very bad in IIN. I have called customer care and complained still no solution. They are asking me to latch on AIRTEL if I want to use 3G network as they have tie-up. Getting stable Mobile network itself a big issue. I could...
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Address:Pune, Maharashtra

I opted idea post paid connection having 399Rs plan which included 1GB 3G, 550 local/national call and 100 sms at 15th aug 2015, the connection got activated at 17 aug 2015, at that time one of the representative at idea center told me that my 3g Internet usage will be 1GB 3G, 550 local/national call and 100 sms . But on 4th sept 2015 i received a bill with amount of 912Rs instead of 399Rs My total Data usage was near about 900Mb But...
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Quabeer khan
from Gurgaon, Haryana
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For address change related

Address:Pune, Maharashtra

Maine idea k outlate mai add. Profe 04/08/2015 ko sumbit kiye aur aaj 07/10/2015 ho chuki hai mera koi add. Change nahi hua. [protected]@idea.Adityabirla.Com mai jb maine mail dali to unki side se yh revart aaya k aap ka add. Change ho gaya hai pr jb mera bill aaya to usme pura add. Hi hai. Yh mera 3rd bill hai pr idea abhi tk problem resolve nahi kr rahi hai...
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S
suneel4vj
from Mandapeta, Andhra Pradesh
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Asking to pay unused bill amount

Address:Visakhapatnam, Andhra Pradesh
Website:idea cellular

Respected sir, I am buyed an idea postpaid sim along with security deposit of 500/- After buying i had found that sim was registered on wrong name, also there was no network coverage to the sim. I had complained the same to the customer care team, they had acknowledged the same also...but there is no solution to the problem, even then the bill was being generated every month. Few days back several requests were made to the customer care...
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T
theresarani
from Chennai, Tamil Nadu
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Post paid connection

Address:Kanchipuram, Tamil Nadu
Website:www.ideacellar.com

A sales person(sathish) came to my office & sold the postpaid card(in my life 1st postpaid connection) with offers of cug plans & monthly rental RS199 along with 1gb free for every month, Ibought on feb 2simcards ([protected] & [protected])with offer, but he hasn't delivered on promised date, he gave the sim cards 1week late, I told i donot need, but he forced & told it was already registered, & he activated from his mobile & he needed for...
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B
ballumn0
from Bengaluru, Karnataka
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Amount wrongly deducted

Address:Gandhinagar, Gujarat
Website:IDEA CELULAR

An amount of rs 99 was deducted from my balance on 6 Oct 15 at 14:33:20 transaction details GJ2402501c[protected]. amount is deducted for downloading a game which was not done. enquired with the customer care seeking for refund answer was negative. why was the amount deducted from balance of my mobile No ([protected]) for downloading without my consent. If at all I was interested in downloading I would have downloaded and paid the amount...
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B
Bhaurah
from Gurgaon, Haryana
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Data plan changed in few days

Address:New Delhi, Delhi
Website:idea cellular

Hello sir, I am Ankit from Delhi and studying in class 12th.I facing a hell lot of problem with you services. I am writing this mail after your poor service compelled me to do so. Below is the description of the problems that I facing. I called in idea customer care to know about the internet unlimited 2G data plans for a month. The idea care executive told me that I have to recharge with Rs 195. In which I get 1.25 GB 2G data for...
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S
Santosh Kumar Reddy Medapati
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Service cancelled for my fancy number to steal .

Address:West Godavari, Andhra Pradesh
Website:Www.ideacellular.com

Sir I have a mobile number [protected]..I came to idea on mnp..before I have taken this number on airtel..They have give me a better service..but some problems on my sec pulse bill they have cancelled my 1paise/ sec pulse for life time..I came to idea...In airtel they have never tried to steal my number...but when I came to idea they have cancelled my registration. At that time I have fighter with idea dealer and got number back...but now...
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K
krishna32
from Delhi, Delhi
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Incoming and Outgoing

Address:Hyderabad, Andhra Pradesh
Website:www.idea.com

Hi sir, this is my number [protected]. Pls provide me last 3 incoming call details.Very Urgent Sir. Actually, i received one call from interviewer.but i suddenly change the sim. So my call details are removed. So pls provide the call details....
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A
abhizalone
from Lumding, Assam
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Moner reduction due to flash messages

Address:Nagaon, Assam

I m using an idea connection from last five months. From the past 15 days flash messages are appearing on my phones and my balance got deducted 3 times while my phone was in pocket. I called Idea customer care 2 times and they took my complaint and told that it would stop in 24 hours but it didn't. Still m receiving these flash messages. Please take necessary actions. My number is [protected]...
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M
Murli06
from Mumbai, Maharashtra
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Broadband connection not disconnected

Address:Pune, Maharashtra

IDEA User Id:[protected] I raised disconnection request on 6th Sept, 7th Sept & 11th Sept. On 11th Sept i was asked to pay outstanding amount and i paid that. Still the connection is active. I have received bill for current month i.e. October. Now they are asking me to pay for this month also and then only then they will take the disconnection request....
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Dharmagaj singh
from Akhnur, Jammu and Kashmir
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Payout

I am retailer my number is [protected] hamne AUGUST MINE 47 + ACT AUR 5000+ Rs ka transfer kya tha magar 1 bhi Rs ka payout nhi aya hai aur tsm se kaha to bata rahin ki aap ne target pura nhi keya hai aur hamara target 11 FCR /act ka tha aur hamne target pura kya hai pls help me argent...
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A
amitraoji
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without my consent changed the plan

Address:New Delhi, Delhi
Website:Ideacellular.com

Hi,

On 5th Oct 2015 at 5:03pm I have received a message from Idea that we have received a request from you to change the plan to DL_choice data 249via C1-[protected] where I have not raised any request for plan change.

After getting this message on the same time I called up Idea customer care and I had a word with "Sandeep" and this guy confirmed me that it was a server bug that you have not received...
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R
rajeshpal37
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of rs. 320 from my idea balance account.

Yesterday I did top up of Rs.150 and previous balance was Rs. 290 i.e. total sum was Rs. 440, then I recharge 2G UNLIMITED Plan of Rs. 248. Both the amount of Rs. 150 & 248 of top up and recharge get credited from my SBI Bank Account, I also received confirmation through message and bank account transaction details. but after 2 hrs. my Idea balance shown was 120 only. I talked to customer care executive, but they only said that the amount...
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R
Rahul R Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security Deposit Converted to Activation Charges By IDEA Care Centre

Address:Pune, Maharashtra
Website:www.ideacellular.com

Sir, I Rahul R Gupta bearing mobile no [protected] (account no[protected] has convert my plan from Rs 249 to Easy share2.0 for monthly rental Rs900 Plan on 24/12/2014 adding three no i.e [protected], [protected], [protected]. Again new number [protected] was added on 18/07/2015 through your idea care the details of which is as follows:- Sachin Enterprises U/A ¾, Shop No 3, Ajmera Colony, Pimpri, Pune:- 411018. Ph:-[protected], Email id...
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N
Navin369
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Balance Deduction By Idea Delhi

Address:New Delhi, Delhi
Website:www.ideacellular.com

Hello, This cromplaint is about the incorrect balance deduction on my idea cellular connection, [protected]. 1. On 4th Oct, my balance was inr 780.762 and a 8sec local call was made at 8:50 am and immediately the balance came out to be INR 722.492, almost 58 rupees got deducted and the customer representative has got no clarification for that. 2. Later the balance turned out to be INR 667.37 even when no calls were made, no data...
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N
Noormohamd
from Bengaluru, Karnataka
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Unable to turn off flash messages

My number [protected].i am unable to turn off flash messages. And customer care people behaves rudely when we complained about the same.charged few times due to flash messages. If the situation remains the same, then I have to change to other network with no option left...
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M
Manvita Baradi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unbilled amount information

Address:Ahmedabad, Gujarat

I am very old customer of idea since more than 19 years. i have international roaming activate, i have never defaulted on bill payments. I was travelling international, and when i am back, i realized, they barred my data and sms. without information. on inquiring, i was told, i have exceeded the credit limit for 19500. the billed amount is 25000. 1. i was not informed of the credit limit, 2. service discontinues -without information 3....
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Pravin Kumbhalkar
from Pathri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Postpaid to Prepaid Issue

Address:Wardha, Maharashtra
Website:www.ideacellular.com/

Postpaid to Prepaid migration for Mob.No. [protected] through Communication Id C1-[protected]. I am not happy from Idea service its very worst service and always giving more bills and active unwanted service. Till I am giving 2 times request before 10 days. I am not understand why you giving lot tension without any issue. I want my postpaid to prepaid immediately. Otherwise I am claiming to "Grahak Manch" and put the case. I...
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A
abhizalone
from Lumding, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No actions taken on my complaint.

Address:Nagaon, Assam

From last week a flash message appears on my phone in every 20 or 30 minutes. My balance also got deducted 2 times. I gave complaint two times to stop this service and both the times they told that it will b stopped in the next 24 hours but it didn't. Please help me....
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