Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 534

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rinku2020
Report
Copy

To minus balance

Website:Idea Cellular

Please provide as much information as possible... My name is Ravi Shankar Chaudhary and My Mobile no. is [protected].On[protected] at 12:51 pm. my balance was 30 Rs. & something paise.When I talked by calling at 12:52pm. my balance became 27Rs. & something paise.Then I didn't call on any number.In the evening I checked my balance that was showing -127Rs. & something paise. Then I talked by calling on[protected] at 8:07am. to customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
bhoope
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP numner

Address:Gurgaon, Haryana
Website:www.ideacellular.com/

Sir, i have apply for MNP in Idea on 12th sep, 2015 through idea website online.Ajay call me to MNP and suggested me various plans through call. they send their field worker to collect document and security money for portability.but 20 days have past till now, but i didn't get my MNP number and not my security money (130)...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
C
caagrawal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suddenly high unbilled usage - Barred services

Address:Pune, Maharashtra
Website:ideacellular.in

I have idea 300MB plan activiated on my mobile [protected] however I hardly use mobile data as I have wifi enabled both at office and home. Last week I received sms mentioning that I have crossed credit limit of Rs 1200, however I did not made any data usage or calls. My average monthly bill is around Rs.400. After this I checked with Customer care team and they said I can only get bill details after bill is generated. Then my outgoing calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gaurav Baberwal
Report
Copy

Refund money in my bank account

Address:Jaipur, Rajasthan
Website:Paytm

I have recharge 121 but system fail then money is deduction my bank account and restore my paytm account. i do refund money my bank account.early u refund my money in my bank account refund my money transaction id in my paytm wallet[protected] Paytm Cash Transaction No[protected] the refund reference number in bank[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
minakshi mittal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About plan change

Address:Faridkot, Punjab

Dear sir,
I went near idea store, kotkapura pin 151204 on 22/09/2015 . I want to change my plan ...for that i submit my id proof there and fill form
But till the date i have not find any change in my plan
Due to this internet and calls heavily charged to me
Sir i request u to kindly reverse my charge from that day on which i submit my documnt and port my number to another cmpny due to such hrasmnt
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Lucknow, Uttar Pradesh

My idea cellular no: [protected], on 27/09/2015 my balance was deducted by 6.72 rupees without giving me any prion information and i had not subscribe any thing, and i had complained for many problems before also but didnt got any reponse or soln this behavior of yours is unavoidable and irresistible. I would like a response to it or iwould like to move to portability...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravisinghal
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My number is close

Address:Shamli, Uttar Pradesh

My mobile number. [protected] is close. story: i am purchase new mobile. in this mobile the port of sim is small but my sim is old then i go to distributer ask to change the sim they demand id+photo+100 rs +old sim is submit for the new sim. i give to them and take the new sim. After 5 or 10 days my number is close! i take to customer care says : id is not submit. then i took to distributor they told submit new id+photo again. then...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
manikaur
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Customer Care Services

Address:New Delhi, Delhi
Website:www.ideacellular.com/

Idea Team, I am pleased to tell you that your customer care service are actually pathetic. Whenever I have given call to your customer care for any bill related information, your personnel are always helpless and without solution. They only knows to hold the customer call for minutes but at the end customer have to hang up the call without any resolution of his/ her problem. Just an advice, do close your online services because it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tushar Kanti Banerjee
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding mobile No. 8505876776

Address:Ghaziabad, Uttar Pradesh

I have mobile connection of Idea having No.[protected], from 22/09/2015 a massage (Information Massage) repeatedly appeared on my mobile screen which disturbed me even in the midnight when i called customer care of Idea they first informed me that due to technical fault in system they could not do anything and contact after 4 hrs. I again called next day and i received reply that in next 48 Hrs. such massage would not be appeared but after...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sachin kurra
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STD calls not connected

Address:Jhajjar, Haryana

I would like to inform you that my STD calls not connect to any number. when i connect its give me no response. showing error " CALL BARRING" & are you not able to make this call? when i complaint to customer care they give me request number ( c1-[protected] ) to resolve this issue. they resolved but i am facing the same problem. i request you to please check and resolved that proper. thanks sachin kumar [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
PKShaw
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair deductions 1024 MB data pack and 67 rs. from main a/c within 2.50 hrs. of recharge

Address:Kolkata, West Bengal
Website:www.ideacellular.com/wps/portal

(date of issue occur: 27th Sept 2015) i recharge 123 rs. of 3G data pack at 2.15 pm. That time i have main account balance of 67 rs. I checked my phone at 4 pm. the deduction was 1024 MB of data and my whole account balance i.e. 67 rs I don't understand how this can happen !!! this is really unacceptable that they cut 1024 MB of data within 2 hrs. though i used only Watsupp and hike. When i talked with the customer care person of...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
rhingule
Report
Copy

3G coverage problem

Address:Satara, Maharashtra

Hi, This is Ravindra Hingule who has a prepaid idea number [protected] and I am facing fluctuations and disconnections in data, 3G services near my region especially at kaundani Post - mandave Tal / dist- satara Pin 415519. And mostly on hill station Near enercon windmills and popular villages like Shendre, nagathane, kusawade. I request you to please look into this matter and solve it as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sahilimu
from Bengaluru, Karnataka
Report
Copy

False Offers

Address:Shahdol, Madhya Pradesh

When I dial *121# for Getting balance, it Shows some offers in which number 5 is RV8: Get Std calls @ 35/min 14 Days. So since it is showing in my Phone, so thinking that this plan is valid for my phone i did recharge of RV8 on 26.09.2015 in my number but instead of this some other plan has been activated in my phone which is totally Unethical and misleading. Either i want refund or get my plan activated as shown in my phone. By SAHIL...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vickkat
from Indore, Madhya Pradesh
Report
Copy

Payment debit but recharge not received

Address:Raipur, Chhattisgarh
Website:/care.ideacellular.com

Sir i recharge idea number [protected]
in rupess 103 but payment debit but recharge not received his refrence number is DSBI[protected]IG0ASMNIO3 please refund my money
my another number is [protected] and his rechrge unsucces this recharge 19 rupess his refrence number is DSBI[protected]IG0ASJGJH7...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
ksr29
from Delhi, Delhi
Report
Copy

Allotment of my SIM card to others

Respected Sir /Madam, I had a Idea SIM, i have not used this SIM since 02 months. I had contacted idea customer center to activate the above number but they said that my number was allotted to other person because the SIM is not in use. Is they have right to do like this or not. If they have such right, people can suffer know for example if a person intentionally stop the SIM number due to some illegal problems then the other person will...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Tanmay Pant
from Delhi, Delhi
Report
Copy

Internet recharge not received

Address:Mumbai City, Maharashtra
Website:www.ideacellular.com/mobile-internet/3g/prepaid-data/madhya-pradesh-chattisgarh

On the 22nd of September, I had recharged the idea netconnect number [protected] by Rs. 249 online recharge using the following link- http://www.ideacellular.com/mobile-internet/3g/prepaid-data/madhya-pradesh-chatt... Even till now I haven't got any credit of the recharge. The said payment was done using internet banking and my balance has been deducted by this amount of Rs. 249...THE TRANSACTION I.D. OF THIS TRANSACTION IS THROUGH OBC...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Paramjit_U
from Jalandhar, Punjab
Report
Copy

Fraud ads ear up my 90rs

Address:Jalandhar, Punjab

A week ago I bought a new idea sim no.[protected] for its good coverage of 3g connection in my area. So far I used BSNL and bt it is less coverage than of idea. After recharging 74rs, got 200mb with good speed bt in few mintues after browsing, I dont know from where an advertisement popped up and activated some kind of service that charged 90rs from my account. When I called customer care, they said they dont create such ads, then I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
nilesh patidar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst network connectivity issue

Address:Dewas, Madhya Pradesh

Respected Sir/Madam,

I am Nilesh Patidar using Idea cellular network number [protected] since last few years. my village is Appx. 2 KM away from Idea tower but Since last 1 years
Idea tower network connectivity is not working properly and we are(my villagers) continuously facing network connectivity issues. There are Appx 500+ Idea cellular Network users. Everyday all the Idea cellular customer in my village are suffering...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aman Billore
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Behavioor

Address:Nagpur, Maharashtra

I made a 3G recharge on my Idea Number (Maharashtra Circle) [protected] which was of INR 61 with 7 days of validity and 180mb data usage.I used my entire Data MB and i was totally unaware of this fact and i was not at all reminded by IDEA cellular company of the fact that my free data usage (MB) is over. I think this is a pathetic way of doing business, A message must be sent to the customer regarding the fact that his/her free data mb...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Mumbai City, Maharashtra
Website:www.ideacellular.com/

Hats off to the slogan using by the Idea cellular "AN IDEA WILL CHANGE YOUR LIFE" --- Yes after taking idea connection my life has changed with lot of painful experience in terms of poor service, call drops, internet service outage, long hours hold to interact with the customer care. What a third class company it is!! I'm working for a corporate company and I too deal with customers but the way how idea customer care treats the customer is...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy