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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 537

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A
annefemme
from Bengaluru, Karnataka
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Harassment

Website:IDEA

Today 18/09/2015 at 5.07 pm and 5.09 pm a female called me from two numbers. [protected] and [protected]. Both show that they came from Andhra Pradesh. In the first call, she asked me if I was interested in buying idea connection. I was in the middle of something important. I asked her why? She said, I should buy. I told her not to disturb and I'm not interested. She immediately called me a looser and a lofer. I was about to call her back when...
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A
amit.chotaliya
from Bhusawal, Maharashtra
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Fraud in billing

Address:Rajkot, Gujarat
Website:www.ideacellular.com/

I am using Idea postpaid services since last 2 months. The following is connection detail. Number: [protected] Plan: 399+Tax monthly Issue: I get 1 GB with the plan but this month I needed extra data so I recharged 3 times to get extra data. ?250 for 1 GB ?75 for 200 MB ?50 for 100 MB so the total bill should be 399+250+75+50=774+Tax=800 approximately. but this months bill is 1500+, when I called the customer service they said that the recharge...
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D
Ducksbabariya
from Pune, Maharashtra
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Fraud Schemes : Internet pack of 3g for RS 448/-

Address:Pune, Maharashtra

Hello All, My mobile number is [protected]. I receive 1GB 3G internet in just RS 448 /-, what a scheme. I had recently joined Idea Cellular from Airtel may be on 13th September, 2015. Since my card activated i got continuous notification from Idea that Subscribe for 3GB 3G for RS 448 /- and 10GB 3G for RS 999 /-. Still i receiving that notifications. please check attached snapshot. That's why finally i had subscribed for RS 448 /-...
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K
khambhaliya
from Mumbai, Maharashtra
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Using Rude Word

Respected Sir, I was retailer here in botad since 2006 till the dated 10/07/2015. I am here for request about ZBM of Idea company (Bhavnagar District) is very rude to me by third person. he is threat me and annoying me using by third person. which I have to bear the mental torture. And now I'm the victim of insomnia due to such threats. so please take appropriate action on ZBM of Idea company. ZBM is using distributor as a third person....
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A
akdutta1986
from Gurgaon, Haryana
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Sevices getting worse & frustating MSG

Address:Mumbai City, Maharashtra

I am an idea prepaid user ([protected]) since more than 4 year but last few months its services getting worse. everyday most of the time when someone make a call he gets answer : "the mobile No. you are trying to reach is either swith off or out of service area" whether you mobile has full signal strength & the frustrating thing is that you get daily msg "App ne ___ call miss kiya ___ PM kisne call kiya ? Dial kare 55715 charges Rs. 1 only. They...
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Idea Cellular - SURRENDER MY POSTPAID CONNECTION Respected Sir, This is to inform you, that I would like to surrender my post-paid connection (IDEA TAMILNADU CIRCLE). Ive visited the showroom for more than 3 times to surrender my postpaid sim but they re giving silly excuses and ive not got any response from customer service till now.I am facing problems regarding this. I want to surrender my connection and please take immediate...
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Sir/Maam This is in regards to being explicitly charged Rs. 90/- towards a VAS subscription which I had never registered for. This qualifies as fraud and is unacceptable. Kindly do the needful as I have nothing to do with my deductions. Awaiting your reply at the earliest. Ruben Fernandes (Personal details to be provided on request only upon intimation.)...
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Address:Nainital, Uttarakhand

We are using idea from 2 years running 10 numbers on cug but when before 02 days we have lost one of our sim & we are trying to contacting with the haldwani office continuously they are delay & irresponsible for the services not able to provide the solution till now....
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P
Plumeria
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irrelevant charges - wrong billing;

Address:Indore, Madhya Pradesh

Hi, I have recently become the Idea Post Paid customer of idea 3G wifi internet . i bought the device worth Rs 2200, thinking idea services to be good in MP. I was happy about this service till i received 1st/2nd monthly bill. But now i am really very disapointed because of the discrepancies in the postpaid bill for the period[protected] to[protected]. I am charged unnecessary for the SMS- MT charges. This month i got charge of Rs141.I have...
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K
kajal jha2724
from Bengaluru, Karnataka
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Fraudulant charge

Address:Bangalore, Karnataka

I had a net plan of Rs103 which was ending on 16 th of sept 2015 and i also had wifi connection. i came home at 21:00 and made a call and got the balance deduction and final amount in my account was Rs 59.i slept off and did not use any internet and in the morning i called idea and asked about the deduction, they told that i browsed internet from 00:41 to 5:03 am in the morning continuously but that was not true.i asked them to mail me the...
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K
Kuldeep_Bhardwaj
from Noida, Uttar Pradesh
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Idea - cellular sms mt charges

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I am the Idea Post Paid customer . I was happy about this service. But now i am really very disappointed. because of the discrepancies in the postpaid bill for the period 15-aug-2015 to 14-sep-2015. I am charged unnecessary for the SMS- MT charges. This month i got charge of Rs.90. I have no intension to send such messages which would costing me Rs.90 I called the customer care regarding the same. Even your executives dont have any idea...
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M
manisha kulshrestha
from Kalavai, Tamil Nadu
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Non credit of payment amount

Address:Gwalior, Madhya Pradesh

My idea post paid no. Is [protected]. I have made the payment on 2nd sept 2015 but the amount has not been credited. This has happened for the second time by your irresponsible employees and the services have been put on hold.
Kindly look in to matter and take urgent action.
Dr manisha kulshrestha...
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A
abhideeplove
from Mumbai, Maharashtra
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Data Pack not updated in Account

Address:Ranchi, Jharkhand

Dear Sir/Madam, I am Idea customer of Mumbai Region from 2010. My number is +91-[protected]. Currently i came to my hometown Jharkhand. I have recharged my number with 100 Rs. on 14/09/2015 and 3G data pack of 245 at same time. Next day on 15/09/2015 at night i checked my balance and found balance is 0.30 and net pack is not working. Currently i am in roaming and staying in Ranchi, Jharkhand. Please rectify my problem ASAP. Hope complaint...
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P
Philomena Joseph
from Bengaluru, Karnataka
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Discrepancy in Bill

Hi I'm a customer of idea using the number [protected] on a postpaid plan, the issue I have been facing is that an idea plan of 650 3G plan was activated on my number in month of July '15 without my knowledge. I had given a call to idea customer care previously on 24th July to deactivate my 3G plan of 299 which was processed on the same day via communication Id C1-[protected] after which I have not attended any calls from idea nor did I...
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S
shasha245
from Moga, Punjab
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Regarding net speed and fault promise

Address:Lucknow, Uttar Pradesh

Sir My mobile no is [protected] I am from up east and i am regular customer of idea. Every month i recharge yours 249 net pack plan for 2g which offers high speed till 3gb. This past 28 aug i did same bt after 8-9. Days when only my 1.25 gb was exhausted my speed was reduced to 40 kbps. I made a complain bt ur customee care said then will not listen to me and spoke to me harshly and was nt at all interested in listening to my grievances. Such...
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Lalit Sawant
from Pune, Maharashtra
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Conning people to buy services by wrong offers

Address:Mumbai City, Maharashtra

Recently I received an SMS saying that if I recharge with Rs. 49, my local calls will be charged at 45p/min. Since I was on roaming, I was being charged 80p/min and no charges on incoming calls. As I made the payment, one service was activated which was, Incoming calls @ 25p/min and Outgoing calls @80p/min. When I inquired regarding this to Idea's customer care, they clearly denied saying that we do not have any offer for Rs.49 and above...
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P
pushpendra bansal
from Delhi, Delhi
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Regarding mobile no portability

Address:New Delhi, Delhi

Sir i pushpendra bansal, mob no [protected] want to complaint against idea of mental harassment case. i wanted to change my idea Himachal Pradesh no [protected] to idea delhi number. so i sent a message of port to 1900. after 2 to 4 days i received a call from idea prepaid unit to change your no into idea company. i gave my id and photograph along with 130 rupees. now 14 days left there is no response from any persons of idea. i called many...
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J
jindal005
from Samalkha, Haryana
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Complaint Against Idea - Rejection of Mobile Number Portability

Dear Sir/Madam I have been using Idea Post-Paid mobile no. [protected] for more than last 6 months. I had paid bill of Rs.1100/- (Outstanding Rs.913.26+ Rs.186.74 Extra) on 03/09/2015 as I wanted to go for MNP. I had applied for Mobile Number Portability for my mobile phone [protected] from Idea to TATA DOCOMO vide request no. 17124131 on 04/09/2015. After 4 days on 08/09/2015 my request has been rejected and I have received following...
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lloyd simon
from Delhi, Delhi
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No network and really reduced data speed

Address:Coimbatore, Tamil Nadu

I[censored] take a 2g plan you will have to sit for 5 minutes to open a google page and if you take a 3g plan you get a speed of 2g network. please consider us as human beings like you how can you cheat people like this.we are giving you our hard earned money...
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rgy11
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for Migration time too much longer

Address:Panchsheel Nagar, Uttar Pradesh

Dear Sir, I have given a request for migration my cell no. [protected] from postpaid to Prepaid on 05.09.2015 to RAJDEEP TELECOM- HAPUR but till date it have not been completed. AND My no. is disconnected from 08.09.2015 to till date (ie my no. [protected] is closed from past 8 days), and due to this I have faced lots of problems. I have also intimated this situation to our appellate authority Mr.. Rajiv Bhandari Ji on around 10.09.2015...
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