Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 536

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DOYEL MITRA
from Delhi, Delhi
Report
Copy

Complaint against a mobile number

Address:Khordha, Odisha

Sir, The mobile number [protected] a wrong number is disturbing me a lot the person use to call me the whole day and irritating me from many days i had asked many times whom you want or whom you are calling but he talk nonsense and day and night only disturb me a lot. Please file a complaint against this number and take strict action against it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Teneichong Telien
from Mumbai, Maharashtra
Mar 11, 2022
This thread was updated on Mar 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services to my number temporarily withdrawn

I tried to make a call today from my idea number [protected] and found out that services to this number have been temporarily withdrawn. I never received any call or sms informing about the same. I have been using this number for more than a year now and i was using this number until at least few days back. Im quite surprised as Im even unable to call customer care from my number. Please reactivate this number ASAP. Look forward to hear...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Pune, Maharashtra
Website:www.ideacellular.com/

I have ported out from Airtel to Idea inorder for better service. I have been facing lots of issues with Idea since the day i ported out. Whether it was related to temporary stoppage of mobile service for not clearing my previous airtel Bill when i was repeatedly following up with Idea with proof of my payment. Now the latest issue is with the high amount of bill i am being charged for the internet usage. Till 16 Sep i was getting notification...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
jerrilits
Report
Copy

Excess Mobile Bill

Address:Pune, Maharashtra
Website:www.ideacellular.com/

I have ported out from Airtel to Idea inorder for better service. I have been facing lots of issues with Idea since the day i ported out. Whether it was related to temporary stoppage of mobile service for not clearing my previous airtel Bill when i was repeatedly following up with Idea with proof of my payment. Now the latest issue is with the high amount of bill i am being charged for the internet usage. Till 16 Sep i was getting notification...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gajendra93
from Bhilwara, Rajasthan
Report
Copy

My number allotted to somebody else

Address:Jodhpur, Rajasthan
Website:www.ideacellular.com

I have an idea mobile number - [protected] from past 4-5 years. I went to Canada on 19th June and came back to India on September 9th, i.e., 83 days. When I landed in New Delhi, my sim card was not working. So a friend of mine went to Idea office in my city and they said that on submitting a copy of same id with which I purchased the sim, they will start the services on my number again. So after I reached my city - Jodhpur, Rajasthan,...
Helpful
1 other people found this review helpful
1 found this helpful
6 Comments
Report
Copy
R
ranjaybose
from Lucknow, Uttar Pradesh
Report
Copy

Regarding deduction of amount on my Number

Address:Lucknow, Uttar Pradesh
Website:Idea

Mobile no. [protected] o[censored].P. East in the name of Rananjay Bose. The problem is as below:- 1. There is regular deduction of small amounts from my balance since 17-Sept-2015 2. Due to this problem i am unable to recharge my account and facing un-necessary problems 3. The message shown on my mobile is : .04 paise deducted from the main balance for the last session 4. i have not activated any 2G or 3G services from your esteemed organization 5....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rizwan Inamdar
from Nashik, Maharashtra
Report
Copy

Internet 3G Pack regarding

Website:Idea

I have taken 3G internat pack on 17th September 2015 by paying 299 Rupees and the same is valid for 28 days I have balance near about 800 MB in my account on 20.09.2019. Some one by mistak has made new pack of Rs, 52 and validity of the same is 6 days ( who recharge this I dont know ). I want my earlier recharge account should be continue. I do not want new pack which is not my reacharge....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manoharan Kondath
from Ottappalam, Kerala
Report
Copy

Portability to bsnl

Address:Palakkad, Kerala

I have submitted an application on[protected] to Bsnl to port in my idea phone but to my surprise this has not been done till[protected]till writing this complaint) my phone is still showing idea. bsnl has told me that it will be ready within 7 days from the date of submissio...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ashraf5151
from Gurgaon, Haryana
Report
Copy

Deduction of balance

Address:New Delhi, Delhi
Website:Idea

Sir I have been using no [protected] which i recenntly ported in idea. I recharged my no with 655 unlimited data recharge four days back then again i recharged my no with 97 topup after getting a message from idea for 1 gb. But once after using 1 gb data my balance of rupees 165 also deducted from my account and the previous recharge also lapsed due to the rs 97 recharge since i was not informed for this i need my previous data of 3gb and...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Ajeet@tiwari
from Yaval, Maharashtra
Report
Copy

Porting

Dear idea, As previous complain my issue was not resolved and i submitted my documents again in your my idea point (Ashoka Communication khandwa Madhya Pradesh) on 15/09/2015 but till now we don't have any message when my number will port. This is how much shame for idea, idea MP circle is very lazy in work. Know one can tell me when my number port, ashoka communication representative says i have send the document for port but when ? first...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Buldhana, Maharashtra
Website:www.ideacellular.com

My number [protected] is in migrated from postpaid to prepaid.but your representative Mr.Vinod[protected]at Idea office, Ganesh colony, Jalgaon have not given information about verification call to me.now, my request is rejected by verifier.and Mr. Vinod used abusing word & misbehave with me today.please activate my number as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nick hardy
from Yaval, Maharashtra
Report
Copy

Internet data cannot be carried forward

Website:www.ideacellular.com

When any thing happen about sensational thing government banned the internet, I am not only this but we here to say that what about the data that gone in such day .I.e, , recently government of Gujarat banned internet for a week and their our internet data also gone and we unable to get that data back whats the solution to get that data back, government said to banned and you banned the internet, , , the thing is that we spend lots of money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anuragddd
from Bengaluru, Karnataka
Report
Copy

Requested for my call history but network is not supporting me

Address:Mysore, Karnataka
Website:www.ideacellular.com/

Dear Sir/Madam. My prepaid Idea number is [protected] My E mail id is [protected]@gmail.com I am requesting to Idea costumer care to provide my last dialed numbers but no one is helping me out .. I am in seriously in trouble please please let them send the call history my number to my mail id [protected]@gmail.com for the date feb 2015 to june 2015...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nilesh patidar
from Delhi, Delhi
Report
Copy

Worst network connectivity issue

Respected Sir/Madam, I am Nilesh Patidar using Idea cellular network number [protected] since last few years. my village is Appx. 2 KM away from Idea tower but Since last 1 years Idea tower network connectivity is not working properly and we are(my villagers) continuously facing network connectivity issues. There are Appx 500+ Idea cellular Network users. Everyday all the Idea cellular customer in my village are suffering due to poor range...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
ravi_200
from Gurgaon, Haryana
Report
Copy

Without Permission plan add in my postpaid number

Address:Agra, Uttar Pradesh

Dear Sir, We have a postpaid idea connection, Idea company activate a Booster plan on my postpaid number without my permission, I celled idea customer care but not give me properly answer so sir i would request you to plz. solve my problem. Thanking you Ravendra Kumar Mo.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Insaan123
from Hyderabad, Telangana
Report
Copy

Excess Bill for my phone

I am using idea service in Haryana circle for around 1 year. I use the phone on average basis like any other customer. I got a bill of around 3200 last month. I called up idea customer care, and they suggested they will reverse the excess amount. After 7-8 days, i got the message that it will not be reversed. Then I requested for porting my number to another network. I got a call from idea helpline again that they will reduce my bill by 2000...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi1999
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction of Balance for Games

Address:Ahmedabad, Gujarat
Website:www.ideacellular.com/

Wrong deduction of Rs. 50/- for 2 times for GAMES which were not even downloaded, details as below by IDEA cellular Date Adjustment Code Amount Type Sep 13, 2015 14:50:48 GJ11155435IGGAME050T Rs. 50.0 DEBIT Aug 31, 2015 01:37:56 GJ11155435IGGAME050T Rs. 50.0 DEBIT M:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Pune, Maharashtra

I got a call from Customer care personnel from Idea to give me information about a new offer about 3G services. During the call customer care personnel gave information about the offer and told me that If I pay 3 months rental in advance in first month for 3G, I would get 100 Rs off on the bill and I do not have to pay in next 2 months and the service would be disabled and earlier 3G-GPRS service would be activated again. I clarified about...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
MOHANMAHALAKSHMI
Report
Copy

Unwanted balance deductions

Address:Chennai, Tamil Nadu

I am using idea for more than a year. Many times i have been uncomfortable with your service. If i put up a internet pack and if it expires i never get a alert message rather you start deducing from main balance. Another main issue. What the hell you cancel a active plan only because i have put up a another plan. I was using 2g plan mean while i was in need of a 3g plan and so i recharged a 3g pack, to the anger after my 3g pack...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh
Website:www.ideacellular.com

Dear All, My name is Parth and i am from Delhi, I have no other option left behind rather to share my grief and major issue on this portal. On 3rd September 2015 at 3.00pm i got a call from Mr. Vikram Chaudhary & Mr. Rahul Mehta that they are calling from ICL means Idea Cellular Limited and i did a financial fraud and they are Authorised Advocates of ICL and they have lodged FIR at Tis Hazari Police Station and ask me to meet at Tis Hazari...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy