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Idea Cellular Complaints & Reviews

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3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
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6844
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Idea Cellular reviews & complaints page 57

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N
Narendra Kshemkalyani
Jul 24, 2020
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Narendra kshemkalyani nasik maharashtra panchavati
Please my idea mob number postped to prapad
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    Amit Sartape
    Jul 24, 2020
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    I complained 3-4 time for Message sending issue, but I will face ignorance from your side, I really know about your nonsense services,
    But now days I face that.
    And also facing network issues continuously.
    But I got ignorance from your side.
    +2 photos
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      Pavani412
      Jul 24, 2020
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      I had called 59059 to activate new sim but data services activated after 8 hours i tried to call, but asking to recharge at near by retailer, but it's already have 219 plan, please help
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        B
        Bobby Borthakur
        Jul 23, 2020
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        Address: 103 A, Khitish Krishna Apartment, A.T.ROAD, JORHAT, ASSAM.INDIA

        I cannot send messages
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          A
          AmalJohn59
          Jul 23, 2020
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          I recharged with 599 and i can't even use 1 mb from my balance because of network problem i complained 3 times and customer care called me back and said network problem only solved within 3 months. Please help i need my money back, i am stucked inside the containment zone and i don't have enough money to recharge my other number for internet. My number [protected]. Please. I given my location and details more than 10 times. I need my money back.
          Idea Cellular customer support has been notified about the posted complaint.
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            J
            Jyotirmayee Talapatra
            Jul 23, 2020
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            I am not able to call anyone or receive call from nyone. Same issue is with messaging. My internet is working fine. Please look into the issue.
            I was in kolkata and it was fine. When i returned home, cuttack odisha the problem began
            Pincode 753001
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              H
              Hemant Belorkar
              Jul 23, 2020
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              Resolved

              I'm facing lot of problem with idea. First of all, there is no range inside my house. Secondly, they suddenly stopped my family plan discount saying that now its not applicable for 2 numbers.
              Thirdly, they are not detaching my two numbers so i can't able to send port out msg to 1900. All the stores in pune are closed due to lock down and most important, i can not take risk on going out to their service center just for this.
              Why can't they do it online?

              I'm getting following error message while sending port out request.

              There are subsisting contractual obligations with your service provider
              Oct 13, 2020
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
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                R
                Rahul Trukmane
                Jul 23, 2020
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                Address: Satara parisat

                I want to port my idea [protected] to jio. The validity has expired i have recharged for separate sms pack, validity pack and data pack.. Even though port sms is not received to 1900..

                Worst network, worst service..

                What should i do?
                Idea Cellular customer support has been notified about the posted complaint.
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                  S
                  Sim Virdi
                  Jul 23, 2020
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                  22 July 2020 ko maine Rs. 399 ka recharge krwaaya tha (daily internet pack 1.5gb + 5 gb)
                  But 5gb + 5gb available net pack available huya daily internet pack 1.5gb available nhi ho raha hai
                  +1 photos
                  Jul 24, 2020
                  Complaint marked as Resolved 
                  After 2days of recharging, i received 1.5 gb daily internet pack, Thank u
                  Idea Cellular customer support has been notified about the posted complaint.
                  Jul 23, 2020
                  Updated by Sim Virdi                   Kuch huya hi nhi

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                    G
                    Gopi Krishna vaddelli
                    Jul 23, 2020
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                    I got a fake call regarding tower insulation and asking to pay money for court fee 5000 rupees
                    Can you please give me clarity on that
                    +2 photos
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                      S
                      suhasz
                      Jul 23, 2020
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                      Address: Palshet, Maharashtra 415703

                      With due respect,

                      I am writing this complaint to inform you that the internet connection is down from the last few months. As you know i am a job holder currently doing work from home (Or job holder) and most of my work is done online and for that, i need a proper internet connection throughout the day. Also in my village, there are lots of students those having online lecture but because of internet issue no one can attend any lecture online.
                      Lots of people compaint about same to customer care but no only responded on same.
                      Kindly look this as my complaint. I request you to resolve this as soon as possible.
                      Idea Cellular customer support has been notified about the posted complaint.
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                      Still having so much issues slow internet network issue so many students work from home peoples facing issues kindly look into it. no use of complaint just all time we will resolve soon .
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                        S
                        srihd
                        Jul 23, 2020
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                        When i check my account history, i dont see money deducted or used to any service but my mobile account balance shows it is 0. I even saw i should have 40rs on 21 july 2020 and without any call they went to 0 by 22 july 2020. This happened multiple times in the recent past as well. Since last 8 months we are facing these issues where balance gets disappeared. I'm 100% sure that mobile internet is not switched on. Also we dont use any additional services like caller tune, etc.

                        Also on july 20, 2020 i recharged my mobile number using idea webstie for 149rs which promised unlimited talktime for 28 days and other benefits, money got deducted from my bank account but mobile phone was not recharged.
                        Idea Cellular customer support has been notified about the posted complaint.
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                          S
                          Sk ariful rahaman
                          Jul 23, 2020
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                          Address: Babanpur nazrul sarani

                          I have [protected] this number is currently unavailable please fix this issue and help us
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                            I
                            Is my
                            Jul 22, 2020
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                            Address: Visakhapatnam

                            Sir so many times and balance deducted in my mobile balance pls help amount not refund any way pls deactivate that service on my mobile
                            +1 photos
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                              R
                              Raghu892
                              Jul 22, 2020
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                              Dear sir my idea number [protected] from account 99rs vas charge through debited but this not activated by me it's atomatically do through idea I am compliant to call customer not give proper information and my call will disconnected so please help me give refund
                              +1 photos
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                                V
                                VrushankIT
                                Jul 22, 2020
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                                Address: Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Vodafone Idea House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahmedabad 380015

                                The issue of 4g internet connectivity has become worst from last 4 days.
                                I am not able to connect with anything.
                                I am a college student and i am not able to attend the online lectures and it is affecting everything and not able to connect with any social media too.
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  R
                                  Rahul Panchwadkar
                                  Jul 22, 2020
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                                  Address: Aditya Garden city , Warje , Pune

                                  I am saying in pune warje. Aditya garden city havering great difficulty for idea range as i am loyal user of idia requesting you to resolve problem. Incase of continuation of problem i am loosing contact with world. If no action taken i might think to port my number to other providers
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    S
                                    SwapnilShivalkar++
                                    from Mumbai, Maharashtra
                                    Jul 21, 2020
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                                    Respected higher authorities of idea department

                                    This is my idea prepaid number
                                    [protected]

                                    Lattitude and longitude
                                    19.71122 and 75.99468

                                    This is my address
                                    Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                                    Indoor and outdoor network coverage problem due to no site available at out village

                                    Registered network coverage problem immediately ans send network team at our location immediately

                                    Allternate number
                                    [protected]
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Jul 22, 2020
                                    Updated by SwapnilShivalkar++                                     Delay from idea
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                                      S
                                      sandeep lohat
                                      Jul 21, 2020
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                                      Transaction id n2007202107534562946998
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        R
                                        Riyajain.s07
                                        Jul 21, 2020
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                                        The network in my area for idea is pathetic. I can't access internet. Also, i am not receiving message on my number, due to which, i can't complete my transactions as i am not receiving otp. I sent a port rquest to 1900 but, am not receiving upc message as well. Don't know what to do now. I don't event have an idea service center near my house. The customer support is not at all helpful.
                                        Idea Cellular customer support has been notified about the posted complaint.
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