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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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Idea Cellular reviews & complaints page 62

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M
Mvsrt
Jul 6, 2020
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I have sent a complaint two days go but no reply has been received.
It is creating a lot of problem due to this sim not working.
I am not able to contact anyone nor i am able to login to nay site or app as i am not receiving otp sue to lack of network... Please let know what to do as soon as possible.
Not being able to contact anyone during this lockdown is very depressing.
My 1) what's app
2) money transferring app -
Google pay, phone pay, etc
Have stopped as am not receiving the verification code needed to get started of with these app...
How am i supposed to deal with the situation with no contact means...

No. [protected]
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    M
    Mvsrt
    Jul 6, 2020
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    Please help me out with this problem of sim card not working.
    I am not able to contact anyone nor i am able to login to any site or app due to my non receipt of the otp as there is no network detected by the sum... Look into the matter and let me what should i do to activate the network again... I have tried all the methods to get the network activated but of no use the sim is only not working hence there is no network. How should i resolve this sim card problem..
    I have sent a similar complaint two days ago but did not receive any reply...
    Idea Cellular customer support has been notified about the posted complaint.
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      D
      Dr Dinesh Garg
      Jul 5, 2020
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      I recharge my idea no. [protected] with rs 599 but money deducted and recharge not showing.
      +1 photos
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        V
        vahida hakim
        Jul 5, 2020
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        I have done the online recharge of rs 399/- they gave me 50 rs as discount... And amount was deducted from my account but still i didn't received recharge in my phone...
        Idea Cellular customer support has been notified about the posted complaint.
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          O
          Onkar Nagane
          Jul 5, 2020
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          About no performance of idea 4g internet in my area pin code: 413008

          Dear idea manager, i'm tried of compliaing on customer care number about bad performance of your 4g idea that's why i'm giving my final try by written compliant. When our recharge is going to be over, your company will message us ten times and tell us that your recharge will be end soon. You call us 100 times when we delay to recharge. But company forgets us when recharge is done. You can't see whether your costumer get the benefits or the promises that your company has been done while advertising... I'm using your sim card from last 3-4 years. It doesn't mean that i can't have any other options like changing my service provider but every time i gave you a chance. But now it's over i'm very tried of all this bad performance. This is the last time if 4g internet don't performance well then in next recharge i will change my service provider. Your regular customer.
          Idea Cellular customer support has been notified about the posted complaint.
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            P
            Prashrj@123
            Jul 5, 2020
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            Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
            Idea Cellular customer support has been notified about the posted complaint.
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              M
              Mayukh Nath
              Jul 5, 2020
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              My sim card is showing no network since may 22. I have tried restarting the phone, inserting sim on another phone again and again but none of this has worked. I had also recharged for 399 on june 5th, 2020 in hopes of getting my network back, yet it is still showing no network.
              Please solve this asap as i have to take important calls.

              My phone number - [protected]
              Owner name - debarshi nath
              Idea Cellular customer support has been notified about the posted complaint.
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                E
                Elfin Px
                Jul 4, 2020
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                Address: Peediyakkal parambil house

                I recharged my phone today afternoon, for rs 10.. My balance was zero. It was just to sent a message. Recharging was done with Google pay, but amount reduced was 1000 rs. I called customer care executive. Asked for refund but said it is not possible.
                I was frustrated actually. So planning to port to airtel.
                +2 photos
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                  S
                  Shashank Jain12
                  Jul 4, 2020
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                  Since i am having rs. 28 in my a/c. Improper service given by you in last two days. I cannot able to call any my contact. Reply if you can solve my problem or not so that i can change your service.
                  Idea Cellular customer support has been notified about the posted complaint.
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                    M
                    Maruthi D H
                    Jul 4, 2020
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                    Address: HARALAHALLI HALIVANA POST HARIHARA TQ DAVANAGERE DIST

                    Fully network problem and plan in high,
                    Idea Cellular customer support has been notified about the posted complaint.
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                      M
                      Manjiri Inamdar
                      Jul 4, 2020
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                      Address: Flat no. 404, Parchuri Apmt, plot no 320, srinivasa nagar bank colony,

                      I can not make outgoing calls from my idea prepaid number of maharashtra circle -[protected]
                      Idea Cellular customer support has been notified about the posted complaint.
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                        P
                        prince777
                        from Lucknow, Uttar Pradesh
                        Jul 4, 2020
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                        Address: Santacruz Mumbai, www.ideacellular.com

                        Dear Sir I can't access Internet from 2nd July 2020 till date and I have complained to the customer service Appellate but still I have not received any response from them except an acknowledgement its been 3rd day and I can't access any website YouTube or Web pages hence I request you to please look into the matter urgently and help me for the same
                        Idea Cellular customer support has been notified about the posted complaint.
                        Jul 04, 2020
                        Updated by prince777
                        My idea number is [protected] please sir look into this as network problem calling problem and Internet access problem keeps on happening in every month. Its 3rd day today and still they have not resolved it
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                          Priyal devani
                          Jul 4, 2020
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                          Address: A-૨૦૧ d.m flats dhanmora char rasta katrgam surat

                          જીઓ માંથી આઈડિયા કરવું તું ૩ દિવસ થીયા હજુ ચાલુ નાઈ થીયું તો કાર્ડ ચલું થશે કે બીજી કંપની પોર્ટ કરવું પડશે
                          Idea Cellular customer support has been notified about the posted complaint.
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                            H
                            Hockey Srinu
                            Jul 4, 2020
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                            Address: Madhuranagar pasuputhota vijayawda

                            Idea sim not working sim register failed mobile:[protected] plz slove this problem
                            +1 photos
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                              S
                              snkanani
                              Jul 4, 2020
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                              Address: gota, ahmedabad

                              Suddenly i received this message on 3rd july.
                              and i loss 8 rs. from my balance.

                              Dear Customer, You have been charged Rs. 8.00 and your current balance is 22.20.

                              afer this message i received other message but i had not subscribe anything

                              Click this link to See Hot Wild Babes pics, http://192.169.227.190/Content.aspx?msisdn=[protected]&ContentID=2b51628e-ff5a-4... Dial *123# for Unlimited Fun. Data Charges applicable.

                              i need my money back in my balance
                              +1 photos
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                                M
                                Mvsrt
                                Jul 3, 2020
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                                Dear sir,
                                My sim card is not showing any network for last 1 week.
                                I tried to solve the problem by restarting the phone, reinserting the sim.
                                I am not able to receive or make calls.
                                I have recharged it last month only and still 2 months recharge is pending.
                                If my sim card does not work the my recharge will go waste.

                                It is getting very discouraging for me, i don't see any options available to solve this issue. My idea number is [protected], i can be contacted on [protected]@gmail.com

                                Regards
                                Sneha indulkar
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  G
                                  Gàürï Bagwe
                                  Jul 3, 2020
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                                  Hi sir,
                                  Gauri bagwe here my number is [protected] my idea sim showing no service from the 15th of may till now so plzz solve this problem. My location is thane.
                                  Pls solve this issue my work is stuck from the last 2 months this is only sim i have.
                                  Plz report.
                                  My mail-id [protected]@gmail.com
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    A
                                    anji bjpsc
                                    Jul 3, 2020
                                    Resolved
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                                    Resolved

                                    Please active my sim card

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                                    Mobile service providers complaints idea cellular
                                    Idea cellular — sim access...
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                                    mudasshir khan Khan
                                    Jul 2, 2020
                                    Resolved
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                                    Resolved

                                    +[protected] This is my idea no and i have done recharge of rs219 on 02/07/2020 at 02:05 pm my balance has been deducted from my payzapp wallet but recharge is not done, i have checked all my transactions didnt got the refund also for that act, so please do refund my amt
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 03, 2020
                                    Idea Cellular Customer Care's response
                                    Dear Customer,

                                    As per our recent communication, mentioned recharge is not done on the mentioned number. If recharge not done on your number then your recharge amount will be credited back in the same account in 7 working days. Please bear with us.

                                    Regards,
                                    Sandeep
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                                      darshanash2012
                                      Jul 2, 2020
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                                      Address: Paras Apartment CHS Ltd,

                                      Dear sir / madam

                                      Please help me on this issue, my idea number is [protected] is not working from 2 month, i have complaint given 2 time & still my issue not solved, idea cellular is sending bills every month, please advise why they are not sending bills, my mobile not working from 2 month but they are not solving, also they are given excuse due to merger with vodafone this issue happened & service is not started in 1 or 2 month but they are send bills every month,
                                      Idea Cellular customer support has been notified about the posted complaint.
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