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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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Idea Cellular reviews & complaints page 67

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B
Balraje
Jun 7, 2020
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Address: Pune,wadgaonsheri

I have done 50/- rs recharge on 4th june 2020, 2.18pm from phonepe, money got deducted but i didn’t received any message yet.
Idea Cellular customer support has been notified about the posted complaint.
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    K
    kailash004
    from Dehra Dun, Uttarakhand
    Jun 6, 2020
    Resolved
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    Resolved

    Dear sir,
    Due to continious network problem in idea, i want to change the network service provider but when i m trying to request for the portability, i receieve the following message:
    Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

    Please provide some assistance and resolve the problem
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Idea Cellular customer support has been notified about the posted complaint.
    Verified Support
    Jul 02, 2020
    Idea Cellular Customer Care's response
    Dear Customer,

    As per our recent communication, we are glad to hear that your issue has been resolved. Let us know if we can help with anything else.

    Regards,
    Sandeep
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      T
      tabbas
      Jun 5, 2020
      Resolved
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      Resolved

      I tried to send port message to 1900 from my idea number [protected] by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help
      Aug 6, 2021
      Complaint marked as Resolved 
      Idea Cellular customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2020
      Idea Cellular Customer Care's response
      Dear Customer,

      Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further

      Regards,
      Aarti
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        S
        Shindhudass
        Jun 5, 2020
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        I tried to send port message to 1900 from my idea number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked.
        Idea Cellular customer support has been notified about the posted complaint.
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          L
          LakshmiRajasekar977
          Jun 5, 2020
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          Idea keep deducting rs. 8/- daily via msg from 51998

          Though i deactivate this manytimes, they still simply deducting rs. 8/- daily by activating by themselves.

          Hell with your unprofessional services and for deducting so much money unnecessarily.
          Idea Cellular customer support has been notified about the posted complaint.
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            A
            AmolPatil8273
            Jun 5, 2020
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            Respected sir / madam

            This is my idea mobile number
            [protected]

            Lattitude and longitude
            19.71122 and 75.99468

            This is my address
            Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

            From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

            Registered network coverage complaint immediately
            Idea Cellular customer support has been notified about the posted complaint.
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              S
              sunilshivalkar
              from Mumbai, Maharashtra
              Jun 5, 2020
              Resolved
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              Resolved

              Respected higher authorities

              This is my vodafoneidea number
              [protected]

              Latitude and longitude
              19.16944 and 73.24683

              Address
              D-204 phase 2 sayogh park hendrepada badlapur west 421503
              Landmark bharat college near mohan valley

              Indoor and outdoor network coverage problem huge network problem... Many complaint had we given but no response from vodafoneidea department
              Aug 5, 2021
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Verified Support
              Jul 02, 2020
              Idea Cellular Customer Care's response
              Dear Customer,

              This seems to be a Vodafone number, request you to mark a mail regarding your concern on [protected]@vodafoneidea.com

              Regards,
              Sandeep
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                A
                Aashi Dev Chandani
                Jun 5, 2020
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                Address: Varanasi

                Hi,

                I recently recharged my mobile no. [ [protected] rs. 14 9 (Unlimited loc/std). Since then whenever i try to call any number it gives "network busy". I am not able to make the calls.

                It's idea's responsibility to make sure that they are technically well equipped before they launch any offer.

                I thought of letting this go but i am not even able to make the calls as well. Its irritating to get that "network busy" please sort out the issue as soon as possible.

                Regards
                Sujata
                Idea Cellular customer support has been notified about the posted complaint.
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                  M
                  Masumi Patel
                  Jun 4, 2020
                  Resolved
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                  Resolved

                  I got a sms from some recipe and was charged rs. 3 for it. I haven't asked for any such service and your company is just charging me without any requests made. I never cook and i am sure i haven't requested for such recipes. I am attaching a screenshot of the message received. Please resolve the issue and refund my money back into my account. This is outrageous. Stop deceiving the customer!!
                  +1 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Idea Cellular customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 22, 2020
                  Idea Cellular Customer Care's response
                  Dear Customer,

                  Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further

                  Regards,
                  Aarti
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                    R
                    RamnathMagar
                    from Mumbai, Maharashtra
                    Jun 4, 2020
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                    Respected complaint department of network team

                    My name is ramnath magar

                    This is my operator number
                    [protected]

                    Lattitude and longitude
                    19.9679 and 75.76953

                    Address
                    Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                    New site declared waiting for paper work of tower installation
                    Jalna idea offficer [protected] declared new site on my land ask the engineer who had came afyer appellate esclation

                    Engineer had visited and declared new site for paper work of tower installation

                    Call me immediately on allternate number
                    [protected]
                    Idea Cellular customer support has been notified about the posted complaint.
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                      U
                      UmeshKumar33424
                      Jun 4, 2020
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                      Respected higher authorities of idea department department

                      This is my idea number

                      [protected]

                      Latitude. 26.02776.

                      Longitude 81.80807

                      This is my address

                      Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

                      We are facing huge network problem in our area since 1 year now few months network is disappear we are not getting network

                      I m ready to give land for network tower installation in which every vodafone member get the network and use the benefits for which idea known

                      Plz registered the complaint of idea desk and i m aslo esclating this matter to ravinder takkar sir

                      Plz send network team to do the survey let them know how much we are getting problem or otherwise i will report this matter to ravinder takkar and chairman of trai dr. R. S sharma and appellate department of trai [protected]@trai.gov.in

                      Plz registered appellate complaint of 39 days let higher authorities and cag consumer advisory group and trai department members involve in it

                      Plz send network team and rf team to do the survey i m ready to give my land for network tower installation and also help with all local and clearances authorities for approval

                      Plz call me allternate number

                      [protected]

                      [protected]
                      Idea Cellular customer support has been notified about the posted complaint.
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                        P
                        Pratibha Sakhare
                        Jun 4, 2020
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                        Address: Pune, Pun road

                        My idea no. [protected], i have port to airtel and i have not been able to pay the previous bill for idea, as when i try to pay the bill it comes as not registered idea number and also i dont know my idea account number so how do i pay the bill
                        Idea Cellular customer support has been notified about the posted complaint.
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                          N
                          Naveen Antil
                          from Delhi, Delhi
                          Jun 4, 2020
                          Resolved
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                          Resolved

                          I am trying to generate upc code to port my idea postpaid connection but first it was showing (Upc cannot be generated for the reasons, there are subsisting contractual obligations with your service provider). I contact to customer care several times and also visit idea showroom many times but they are not able to help me out. I am struck off with idea postpaid and also not able to cancel or throw this because my all accounts are already associate with this postpaid connection. Please help me out from this sithuation
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 02, 2020
                          Idea Cellular Customer Care's response
                          Dear Customer,

                          We want to resolve your query at the earliest but unable to contact you. Please share your alternate number and convenient date/time so that we can get in touch with you.

                          Regards,
                          Sandeep
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                            A
                            anand sikchi
                            from Aurangabad, Maharashtra
                            Jun 4, 2020
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                            Dear sir,
                            Iam not satisfy with your internet network
                            Coverage.. Hence, i thought to move to jio... Then i have started
                            To send sms to 1900 for porting...
                            But, iam not able to send only for 1900... "message could not sent" is showing... Tried since 2 days.
                            So i request to help my problem.
                            Idea Cellular customer support has been notified about the posted complaint.
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                              S
                              shahidkhanr
                              Jun 4, 2020
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                              I've lost my mobile phone at 4-6-2020, please block the sim card immediately all details are given below

                              Name: zahid husen khan
                              Mobile no: [protected]
                              Operator: idea mumbai
                              Attachment of add. Proof in sim card: voting id
                              Brm0807354
                              Idea Cellular customer support has been notified about the posted complaint.
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                                S
                                sarthaksin
                                Jun 4, 2020
                                Resolved
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                                Resolved

                                My balance is being deducted again and again even after deactivating all vas. I tried calling but i am not able to get to customer care provider.
                                Jun 4, 2020
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  P
                                  prashantipem
                                  from Gurgaon, Haryana
                                  Jun 4, 2020
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                                  Address: Prashant Kumar s/on Yogesh Kumar savita, Near ketki Vida mandi

                                  My idea postpad sim card is not working from yesterday morning (04/06/20), it is showing as emergency calls only. Don't know what is the problem, not able to do outgoing calls nor receiving incoming calls.
                                  Tried inserting the sim in other phones but still it is showing emergency calls only. Please help to resolve this problem soon as i'm using only one sim.
                                  I 'm facing this issue for the first time. My location is in hamirpur (Uttar pradesh) my sim card registered in delhi/ncr

                                  My no. Is [protected]
                                  Name prashant kumar
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    U
                                    Ujjwal2107
                                    Jun 4, 2020
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                                    Hi,

                                    I am residing here in tehsil - sirmour, rewa, mp (Pin code 486448). Due to covid-19 pandemic i am working from home for last 3 months. Everything was going good until yesterday's night. Around 12:15 am (3rd june 2020) my network suddenly got disappeared. I have tried all the following solutions that i could try:-

                                    1. Removing and reinserting sim card.
                                    2. Restarted my mobile multiple times.
                                    3. Inserted my sim card in other mobile and tried to manually select the network and every time it shows network selection failed.
                                    4. To check if my mobile phone is working fine, i inserted another sim in my mobile and it showed full network coverage for that sim.
                                    5. Waited for 24 hrs thinking if it is any maintenance issue it should be resolved in 24 hrs but it didn't happen.

                                    This is only mobile number i have, which is not available for last 30 hours.

                                    Request you to please help me at the earliest possible as i m not able to do anything for last 30 hours.

                                    You can contact me through my email address that is:- er. [protected]@gmail.com.
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      P
                                      Pandiyan Kartik Raja
                                      Jun 3, 2020
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                                      I have recharged my idea prepaid sim with rs449 package but till now i haven't got confirmation from idea that my account is recharged but money is debited from my account. I paid through icici pockets wallet
                                      And they have sent mail also that money is debited but idea has no response... Please solve this problem
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        H
                                        Hsatya
                                        Jun 3, 2020
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                                        Sir, my idea sim card is not showing network. I tried re-inserting sim but no use. Its showing no sim card inserted. I also tried downloading myidea app but it's sending otp which is not getting due to network. Please solve my problem.
                                        Idea Cellular customer support has been notified about the posted complaint.
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