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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
Complaints 16718
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Idea Cellular reviews & complaints page 67

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M
MuditM1985
Jun 7, 2020
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I had disconnected my idea cellular number on 18-march-2020 & requested them to refund the security deposit of inr 250. I am following up with them since then but no reply from idea customer care at all.

I want to complain against idea cellular because they are cheating, not providing the service for which they charged us & now when we disconnected our number they not giving us back the security deposit.
Idea Cellular customer support has been notified about the posted complaint.
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    B
    Balraje
    Jun 7, 2020
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    Address: Pune,wadgaonsheri

    I have done 50/- rs recharge on 4th june 2020, 2.18pm from phonepe, money got deducted but i didn’t received any message yet.
    Idea Cellular customer support has been notified about the posted complaint.
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      K
      kailash004
      from Dehra Dun, Uttarakhand
      Jun 6, 2020
      Resolved
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      Resolved

      Dear sir,
      Due to continious network problem in idea, i want to change the network service provider but when i m trying to request for the portability, i receieve the following message:
      Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

      Please provide some assistance and resolve the problem
      Aug 6, 2021
      Complaint marked as Resolved 
      Idea Cellular customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2020
      Idea Cellular Customer Care's response
      Dear Customer,

      As per our recent communication, we are glad to hear that your issue has been resolved. Let us know if we can help with anything else.

      Regards,
      Sandeep
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        T
        tabbas
        Jun 5, 2020
        Resolved
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        Resolved

        I tried to send port message to 1900 from my idea number [protected] by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help
        Aug 6, 2021
        Complaint marked as Resolved 
        Idea Cellular customer support has been notified about the posted complaint.
        Verified Support
        Jun 22, 2020
        Idea Cellular Customer Care's response
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further

        Regards,
        Aarti
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          S
          Shindhudass
          Jun 5, 2020
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          I tried to send port message to 1900 from my idea number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked.
          Idea Cellular customer support has been notified about the posted complaint.
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            L
            LakshmiRajasekar977
            Jun 5, 2020
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            Idea keep deducting rs. 8/- daily via msg from 51998

            Though i deactivate this manytimes, they still simply deducting rs. 8/- daily by activating by themselves.

            Hell with your unprofessional services and for deducting so much money unnecessarily.
            Idea Cellular customer support has been notified about the posted complaint.
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              A
              AmolPatil8273
              Jun 5, 2020
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              Respected sir / madam

              This is my idea mobile number
              [protected]

              Lattitude and longitude
              19.71122 and 75.99468

              This is my address
              Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

              From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

              Registered network coverage complaint immediately
              Idea Cellular customer support has been notified about the posted complaint.
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                S
                sunilshivalkar
                from Mumbai, Maharashtra
                Jun 5, 2020
                Resolved
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                Resolved

                Respected higher authorities

                This is my vodafoneidea number
                [protected]

                Latitude and longitude
                19.16944 and 73.24683

                Address
                D-204 phase 2 sayogh park hendrepada badlapur west 421503
                Landmark bharat college near mohan valley

                Indoor and outdoor network coverage problem huge network problem... Many complaint had we given but no response from vodafoneidea department
                Aug 5, 2021
                Complaint marked as Resolved 
                Idea Cellular customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2020
                Idea Cellular Customer Care's response
                Dear Customer,

                This seems to be a Vodafone number, request you to mark a mail regarding your concern on [protected]@vodafoneidea.com

                Regards,
                Sandeep
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                  A
                  Aashi Dev Chandani
                  Jun 5, 2020
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                  Address: Varanasi

                  Hi,

                  I recently recharged my mobile no. [ [protected] rs. 14 9 (Unlimited loc/std). Since then whenever i try to call any number it gives "network busy". I am not able to make the calls.

                  It's idea's responsibility to make sure that they are technically well equipped before they launch any offer.

                  I thought of letting this go but i am not even able to make the calls as well. Its irritating to get that "network busy" please sort out the issue as soon as possible.

                  Regards
                  Sujata
                  Idea Cellular customer support has been notified about the posted complaint.
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                    M
                    Masumi Patel
                    Jun 4, 2020
                    Resolved
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                    Resolved

                    I got a sms from some recipe and was charged rs. 3 for it. I haven't asked for any such service and your company is just charging me without any requests made. I never cook and i am sure i haven't requested for such recipes. I am attaching a screenshot of the message received. Please resolve the issue and refund my money back into my account. This is outrageous. Stop deceiving the customer!!
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Idea Cellular customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 22, 2020
                    Idea Cellular Customer Care's response
                    Dear Customer,

                    Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further

                    Regards,
                    Aarti
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                      R
                      RamnathMagar
                      from Mumbai, Maharashtra
                      Jun 4, 2020
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                      Respected complaint department of network team

                      My name is ramnath magar

                      This is my operator number
                      [protected]

                      Lattitude and longitude
                      19.9679 and 75.76953

                      Address
                      Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                      New site declared waiting for paper work of tower installation
                      Jalna idea offficer [protected] declared new site on my land ask the engineer who had came afyer appellate esclation

                      Engineer had visited and declared new site for paper work of tower installation

                      Call me immediately on allternate number
                      [protected]
                      Idea Cellular customer support has been notified about the posted complaint.
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                        U
                        UmeshKumar33424
                        Jun 4, 2020
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                        Respected higher authorities of idea department department

                        This is my idea number

                        [protected]

                        Latitude. 26.02776.

                        Longitude 81.80807

                        This is my address

                        Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

                        We are facing huge network problem in our area since 1 year now few months network is disappear we are not getting network

                        I m ready to give land for network tower installation in which every vodafone member get the network and use the benefits for which idea known

                        Plz registered the complaint of idea desk and i m aslo esclating this matter to ravinder takkar sir

                        Plz send network team to do the survey let them know how much we are getting problem or otherwise i will report this matter to ravinder takkar and chairman of trai dr. R. S sharma and appellate department of trai [protected]@trai.gov.in

                        Plz registered appellate complaint of 39 days let higher authorities and cag consumer advisory group and trai department members involve in it

                        Plz send network team and rf team to do the survey i m ready to give my land for network tower installation and also help with all local and clearances authorities for approval

                        Plz call me allternate number

                        [protected]

                        [protected]
                        Idea Cellular customer support has been notified about the posted complaint.
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                          Pratibha Sakhare
                          Jun 4, 2020
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                          Address: Pune, Pun road

                          My idea no. [protected], i have port to airtel and i have not been able to pay the previous bill for idea, as when i try to pay the bill it comes as not registered idea number and also i dont know my idea account number so how do i pay the bill
                          Idea Cellular customer support has been notified about the posted complaint.
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                            N
                            Naveen Antil
                            from Delhi, Delhi
                            Jun 4, 2020
                            Resolved
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                            Resolved

                            I am trying to generate upc code to port my idea postpaid connection but first it was showing (Upc cannot be generated for the reasons, there are subsisting contractual obligations with your service provider). I contact to customer care several times and also visit idea showroom many times but they are not able to help me out. I am struck off with idea postpaid and also not able to cancel or throw this because my all accounts are already associate with this postpaid connection. Please help me out from this sithuation
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Idea Cellular customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2020
                            Idea Cellular Customer Care's response
                            Dear Customer,

                            We want to resolve your query at the earliest but unable to contact you. Please share your alternate number and convenient date/time so that we can get in touch with you.

                            Regards,
                            Sandeep
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                              A
                              anand sikchi
                              from Aurangabad, Maharashtra
                              Jun 4, 2020
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                              Dear sir,
                              Iam not satisfy with your internet network
                              Coverage.. Hence, i thought to move to jio... Then i have started
                              To send sms to 1900 for porting...
                              But, iam not able to send only for 1900... "message could not sent" is showing... Tried since 2 days.
                              So i request to help my problem.
                              Idea Cellular customer support has been notified about the posted complaint.
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                                S
                                shahidkhanr
                                Jun 4, 2020
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                                I've lost my mobile phone at 4-6-2020, please block the sim card immediately all details are given below

                                Name: zahid husen khan
                                Mobile no: [protected]
                                Operator: idea mumbai
                                Attachment of add. Proof in sim card: voting id
                                Brm0807354
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  S
                                  sarthaksin
                                  Jun 4, 2020
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                                  Resolved

                                  My balance is being deducted again and again even after deactivating all vas. I tried calling but i am not able to get to customer care provider.
                                  Jun 4, 2020
                                  Complaint marked as Resolved 
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    prashantipem
                                    from Gurgaon, Haryana
                                    Jun 4, 2020
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                                    Address: Prashant Kumar s/on Yogesh Kumar savita, Near ketki Vida mandi

                                    My idea postpad sim card is not working from yesterday morning (04/06/20), it is showing as emergency calls only. Don't know what is the problem, not able to do outgoing calls nor receiving incoming calls.
                                    Tried inserting the sim in other phones but still it is showing emergency calls only. Please help to resolve this problem soon as i'm using only one sim.
                                    I 'm facing this issue for the first time. My location is in hamirpur (Uttar pradesh) my sim card registered in delhi/ncr

                                    My no. Is [protected]
                                    Name prashant kumar
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      Ujjwal2107
                                      Jun 4, 2020
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                                      Hi,

                                      I am residing here in tehsil - sirmour, rewa, mp (Pin code 486448). Due to covid-19 pandemic i am working from home for last 3 months. Everything was going good until yesterday's night. Around 12:15 am (3rd june 2020) my network suddenly got disappeared. I have tried all the following solutions that i could try:-

                                      1. Removing and reinserting sim card.
                                      2. Restarted my mobile multiple times.
                                      3. Inserted my sim card in other mobile and tried to manually select the network and every time it shows network selection failed.
                                      4. To check if my mobile phone is working fine, i inserted another sim in my mobile and it showed full network coverage for that sim.
                                      5. Waited for 24 hrs thinking if it is any maintenance issue it should be resolved in 24 hrs but it didn't happen.

                                      This is only mobile number i have, which is not available for last 30 hours.

                                      Request you to please help me at the earliest possible as i m not able to do anything for last 30 hours.

                                      You can contact me through my email address that is:- er. [protected]@gmail.com.
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        P
                                        Pandiyan Kartik Raja
                                        Jun 3, 2020
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                                        I have recharged my idea prepaid sim with rs449 package but till now i haven't got confirmation from idea that my account is recharged but money is debited from my account. I paid through icici pockets wallet
                                        And they have sent mail also that money is debited but idea has no response... Please solve this problem
                                        Idea Cellular customer support has been notified about the posted complaint.
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