Idea Cellular Complaints & Reviews

I am getting charged for some value added services sms. But there is no such value is active when i ask through email.

They saying it's charges as the same are correctly as per usage.

When i ask for information they never provided any information about service.
They said bill are system generated and will be charged only as per the usage from your end.

When i never used vas and never send activation sms to start how you charge, and you also saying there is no vas service active still charged vas special sms.

Please help

From last few months it's being charged many times i visited store they say it's not going to charge in future but still this going on.

I have recharged to my mobile No.[protected] for Rs.149.00 by net banking throug ICICI Bank on 16.05.2020.A sum of Rs.149.00 hasbeen debited from my ICICI bank account but recharge not done so far.

I want my balance to be in the main balance and not any secondary one. Why have they credited it in secondary balance.

Hello,
I have recharged rs 249 on 18/05/2020 at 7:17am through gpay app with below details
Wrong number : [protected]
Correct number : [protected]
Amount : 249/-
Date : 18/05/2020
Time : 7:17am
Operator transaction id : mh[protected]
Pls assist to revert back the amount
Thank you

Regards
Shivani

Dear customer care maine apni Idea number per debit card ke through online 299 ka recharge kiya tha but debit card amount has been deducted from my bank account and recharge not successful please refund my amount

All of a sudden my sim network have shifted to "no service".

I tried all these method:

1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again
4. Reinserted sim in other handset

But the result is the same.

I have even complained regarding the same "no service" and i have received the ref no. As sr[protected]

I have been facing this problem for 1 month now and i have not received any help.

Please help me to sort out this.

As i have only one sim with me and so i am not able to contact anyone and even my office work is kept pending

Kindly help me for the same

Please reach me at: [protected]@gmail.com

There’s no network in my idea sim. I restarted the phone, trued changing the phone but still the sim doesn’t work in any phone. Please help, it is very important as i have to work from home and i can’t access internet or calls without my sim. First the data wasn’t activated even though i switched it on and then the whole sim got off. It is showing no service.

Hi,

My name is urvish m. Patel regarding my phone suddenly out of network today now i suggetion by customer care from other idea number but they are given some idea bu still having problem i have still idea data plant active may 6gb its valid until 6 june 2020 also this number forward to another number when i call by another number

So i humbly request solve this problem of number [protected]

My idea number's ([protected]) got debited twice for ₹15 each time on 15th & 17th may respectively... That means my ₹30 balance got deducted from my main account balance forcefully and unknowingly.

I get a number of spam messages by idea on the same no. Daily. Hence, normally i does not check the messages... But some time ago again i received a message and i just checked it and was surprised and utterly disappointed to check that ₹15 has been deducted for some rubbish star talks celebrity chat service pack renewal for which i have never requested and then i also thought to check some earlier messages and was again surprised to know that earlier as well the 15₹ was deducted on 15th may for the renewal of the same fraud.

I also tried to call on their customer care some time back but some of the executive picked up the call & muted it without doing any conversation for about 10 mins then i disconnected the call from my end. Then i sent a sms to stop that fraud so that further deductions will not happen from my account.

I want my deducted amount/balance in my account back as earliest as possible. And also want a confirmation from idea that this fraud has been deactivated and i will not be charged again for any such rubbish things...

My postpaid airtel number [protected]. This number port last six months back to idea. Number is easily port idea to airtel no bill payment. But now idea bill show 115.36 inr. I will pay this bill at 11.5.2020, and airtel bill 234 pay 12 may 2020. But my postpaid [protected] number is stop 8 may 2020. I am going idea store they reffer to airtel store. My problem not solve both side.

Both are haras me.

My postpaid bill not pending both cellular company.

This number is use in my bank account no any type of bill /transaction pay in lookdown.

Dear sir maine idea website se 299 rupees ka mobile recharge kiya tha but recharge not and transaction page show is session time out the session has expired my recharge amount has been deducted from my debit card throughplease refund/recharge provide solution

I had topped up the credit for 35 Rs along with the validity of 28 days, however amount has been credited as secondary balance.
As i did not know what is the secondary balance i checked the internet and came to know that this balance was to be used within a specified time period,
Which is unacceptable.

i tried to send a message from my mobile as currently i am out of India and after sending a message it is seen that the amount was used from the main balance.

I don't understand why the secondary balance amount which is to be used within a month was not debited.
Also why is this amount being credited as secondary balance??

Today, i went to the service centre of idea in sirsa, haryana for a duplicate sim and they charged me rs. 100 for just sim replacement, for which i countered them by saying that the charges for a sim is rs. 50 but they rejected and said it's the company charges which is rs. 100 only. Also, i asked them many times to provide me the receipt for the charges, i paid but they rejected by saying that company does not provide such receipts. I have again cross checked the charges with idea customer centre and they confirmed the charges of rs.50. Then, i asked them to help me with illegal charges which their service centre wrongfully charged from me but they rejected to take any actions against my complaint. Very bad idea. I want my money back and appeal to the idea to take appropriate action against service centre operators. Very bad idea

I'm very sorry to inform you that i'm dissatisfied by your service.
In feb, i saw deduction in my balance. Initially i ignored the messages due to my busy schedule. I called customer care i was informed that i have subscribed something which wasn't true.in frustration i urged to activate dnd (Which i had already done). Even after dnd i don't know how they've activated it and again deduction in my balance took place.
I cannot call the customer care though my outgoing is not active.
I don't understand how their system everytime activates any service without consulting the customer and deduct a penny.
Hence, i want
1. Activation of my outgoing services.
2. Activation of dnd.
3. Deducted amounts because i've not subscribed anything till date.

Thanks.

Sir some one ask me install the tower and said that give a job and rent per month 25000 and asked 2600 per court Aggreement fee and 12, 350 for govt.tax(service tax) as per sec 91 telecom act 1989..so i can't Believe this memeber i want to know that is this real or fake
My Gmail id [protected]@gmail.com

Hello team,

I have ported my number to another service and i cleared my bill but again idea people calling and saying your bill is pending, i even got message that i need to pay bill for this month.

mo [protected]

My sim is from mumbai. My number is [protected]. My sim card shows "no service"since 5th may 2020.
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out cleaned and place it again
4. Updated my phone
But same result is there.
Please help me to sort out this.
As there is lockdown and i have only one sim with me so i couldnot call to anyone.
You can reach me at [protected]@gmail.com

Hi
I have been noticing that idea has been deducting some or the other amount very often now and when i complained they said it is for vas services which i have subscribed for. I have never user any vas services and have also sent a stop msg to 155234 for which screenshots are attached. Even after that my amount is being deducted. Till now more than 100 to 150 rs have been deducted or even more. I need to raise a complain and need all my money back. My name is mukesh jain and phone no is [protected]

We are doing monthly recharge of 50 rupees only, this time we got late in recharging and sim's incoming and outgoing both are stopped by the idea service. After that we recharged with 30/- and again 50/-, balance is credited to the sim, messages came, balance is showing but service is not there, calls are not coming and going out... We request to activate the sim outgoing and incoming as normal or suggest us to what to do now or please make a call to us to describe the situation. We want the sim normal working and don't want to waste 80 rupees like that. Customer care is also not proper to complaint. We will try to put port if the issue is continuing.

Details : i had a balance for rs30-40 approx in my account for the airtel prepaid number - [protected] but it was deducted by the company and when asked the reply from the company is i did not use the amount within the validity i. E 28days whereas while recharging there is nowhere mentioned in the airtel plans that if i do not use the remaining balance within 28days the balance will be deducted/lapsed from my account and the money will be eaten up by idea - vodafone company. Every time the money is deducted from ym account for not using, hence vodafone - idea is committing a fraud by misguiding all the customers by providing incomplete information and hiding this # information i cannot see written as i have to utilize the balance within 28days in fact it should be carry forwarded to my account till it is utilized. Hence it is a clear case of fraud and cheating hence i would like to charge vodafone idea for descrepency in services, adopting deceptive practices, also how can the company stop my i coming if i have a balance in my account.