Idea Cellular Complaints & Reviews

I received a message from idea "thanks for activating games portal. Now you can play unlimited games, click http://carbun8.in/mobgames/ and enjoy the service." i didn't click on any link and i got charged with 21rs. Not once but they unfairly charged me thrice. Please take necessary action and refund my money.
I request to deactivate it and repay the money you took my fraud means.

I hope necessary action will be taken soon.

Idea Cellular customer support has been notified about the posted complaint.

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I used to talk to my best friend daily
Please clear the call history as soon as possible

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हैलो
आइडिया कम्पनी ४९ के रिचार्ज पर ३८rs
secondry balance के नाम पर क्रेडिट कर रही है ।
यानी वो बलैंस २८ दिन में खुद जीरो हो जाएगा
सिर्फ यही नई आप उस बलैंस से सिर्फ कॉल कर सकते । मैंने कस्टमर केयर से कहा इससे डाटा करा सकते क्या तो कह रहे आप डायरेक्ट डाटा चालू कर दो वो बलैंस काटना चालू हो जाएगा पर आप रिचार्ज नई कार सकते उससे ।
ये तो खुले आम लूट है
४९ के रिचार्ज करा के जो ३८ मिले उससे कुछ ना कर सकते।
इससे अच्छा तो जिओ है १० के रिचार्ज m भी अनलिमिटेड बलैंस validity है एंड उसका रीयूज भी कर सकते।
रिचार्ज के नाम पर ठग रहे हो पब्लिक को अब
सब रिपोर्ट करे and complain Kate Yaha

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I couldn't even call or text anybody including idea customer service .The phone is showing no service from yesterday

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Address: Suman Tower, Plot no. 18, Sector 11, Gandhinagar, 382011, Gujarat

I received a msg from "59343" at 8.18 PM depicting that carbun8|mobilegame is activated and Rs. 21/- is deduted from my balance. I didn't click any site for this. This is 2nd time my balance is deducted.
I tried to call customer care but despite of waiting for more than 12 minutes they just put my phone on hold.

I want to refund Rs. 21/- in my main balance and stop deducting balance without my concern.

+2 photos

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I tried many times to pay outstanding amount of disconnected idea number but i was unable to pay on any of the given link.
it won't allow me to enter email address, amount to pay, i can only enter my number so PROCEED button is not clickable.

In another link it says it is not an idea number so its not my fault.

so your system is not working proper as a result i am not able to make payment, stopped my current services

For any concern do reach out to me Here is my idea account number
[96472694] .

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May 21, 2020

Updated by mca81696 Any Update on this ?

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From too many days i am facing this internet issue on my device. Which is oneplus 5t. Network is full, its showing 4g but data speed is lower than 1 kb/sec. I have done all the settings as per guided by customer care executive & your my idea app. But my issue is not resolved.

I have been a idea prepaid customer from more than 7 years. And i am facing this problem after two strong networks connected and i have already complained 2 times at idea customer care but they are not able to help me.

Please help me guys i am getting double data but not even able to use 20 % of it because of very low speed.

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Address: Vizianagaram

I am not getting the internet speed which idea provided the 4g network

May 13, 2020

Updated by Sridhar Juttada Not getting the 4g internet

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Dear sir,
My sim card is not showing any network for last 3 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone and even changed the sim card as well from idea store.

On checking with customer care, they tell me that all the services are active in my number but i don't see any network signal.

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I ported from Idea to AirTel and now Idea is asking me to pay provisional bills and threaten to disconnect my number. ANd i forget my idea account number so Unable to pay my pending bill

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Received a message from idea thanks for activating games portal. Now you can play unlimited games, click http://carbun8.in/mobgames/ and enjoy the service. I didn't click on any link and i got charged with 21rs.every month. This is not the first time they have charged unfairly. Please take necessary action and refund my money.
I have deactivated it but my money is still gone. I request to repay the money you took my fraud means.

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Hi there,

My mom's number was recharged twice. I recharged her idea sim by 399 early in morning at 4am...

But later then my brother also recharged by 399 same number...

How does this work... Do we get refund or does the validity increase...

Please assist..

Naziya

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I had port my number from idea to another service provider. But I got message from idea for pending bill. When I tried to pay that bill through idea website for deactivated number. I am getting a error saying the number is not idea number. So I am not able to pay the bill.

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Address: Vijayawada, Andhra Pradesh

I raised intimation on 5th may 2020, regarding phone damage from website http://www.idea.dsspro.in/customerportal/make-claim.php. after submission of all the details, i got intimation no and also got information that i will get a call with 48 hrs regarding claim verification. It as been week till now no one gets back to me. I tried to reach the numbers given in the website and insurance certificate[protected]/62456666. They are not working. I tried to check the status through the mail by sending details to [protected]@vodafoneidea.com / idea. [protected]@dsspro.in. There is no proper response from them.

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Address: Vpo Satnali distt. Mohinder garh haryana,123024

I have received a message from 53010 stating that dear customer, you have been charged RS 10, there no reason from my side but in two and three days my balance deducted.and I have no any service applied on my number .there is no response from customer service.please resolve my problem my no. Is [protected].
thanks and regards
Vijender Singh.

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I lost my mobile phone last 2 year...Nd I'll lost my idea mobile number also...I want that number back...pls help me how can I get it back tht same mobile number... mobile number is [protected]

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Network issue.. Signal is not coming and I have recharged 599 money wasted plz resolve this..it shows not registered on network if we do calls.. It is showing emergency calls only in the SIM cards section.. Resolve this or make refund of my money

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Though I have enough balance, my outgoing calls is not going .

May 11, 2020

Updated by Krithika Lakshmi Narayanan My outgoing calls is not going since I have enough balance.

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Address: Vodafone Idea Limited, Fortuna Towers 10 Rana Pratap Marg Opp NBRI,Lucknow - 226001. Contact No - For Queries & Request :+91-9889012345 , For Complaints : +91-8576000198 Fax - +91-52-24065349 Email - [email protected]

I have been receiving periodical messages from 53010 starting "Dear customer you have been charged Rs 10 and your current balance is..."

I use a normal phone and not a smartphone

I have never subscribed to any VAS

Till past 30 rs. have been deducted from my account without my permission

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Address: d-11 sainandan apts tulshibagwale col sahakarnagar 2

To idea cellular,
We switched from idea to airtel as idea had very poor network coverage and airtel installed a new tower in our area. So we are enjoying airtel services. But our last postpaid bill for idea is pending so we asked idea to cover-up our bill through security deposit which is higher than the amount of bill. They are disagreeing to manage our bill through deposit and give is remaining security deposit refund. Also because of this issue airtel has sent us message that if we don't pay bill of idea our services will be barred. Thus our security deposit is already with idea and they should take the bill amount through deposit.

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Idea Cellular Complaints & Reviews

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Idea Cellular reviews & complaints page 72

unfair deduction of money from balance

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I my no 9133416564

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idea cellular balance crediting as secondary balance

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9961966680

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balance deducted without my knowledge

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unable to make old service provider idea due to idea payment system problem.

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idea 4g is working worse than 2g

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not getting the internet speed

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not showing network

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I want to know my idea account number so I can pay my due bill - my mobile number was 7840009181

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unfair reduction of amount

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9371241272 : double recharge done

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bill payment after porting from idea

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regarding claim raised

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balance deducted from my idea no.9812856881

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I want my old mobile number

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network issue.. signal is not at all coming..

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complaint about outgoing calls

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53010 deductions

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last idea bill

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