Idea Cellular Complaints & Reviews

On 19/04/2020 i recharged for Rs.249 pack through My Idea app. The money was deducted from the bank but later i got a message saying that the payment was failed and asked me to retry so i recharged again and the amount was dedicated again but the recharge isn't reflected on my account and the amount hasn't been returned to the bank either. Now i lost Rs 498 in total for nothing....

I am not getting any signal on my idea number from last 4 weeks, not able to make call and use internet. I complained through emails, through chat on my idea app and also contacted customer executives through calll but no resolution so far.
It's complete blackout for my sim to make calls and use data. No proper response from the customer support.
Also when i send port message to port to other network, i am always getting invalid...

My idea sim no is recharge with unlimited pack. Till yesterday i was able to place calls but it was getting disconnected. But today 21.04.2020 while making a call i'm receiving a msg saying "your idea number is temporarily withdrawn"
In this lockdown it's highly difficult to survive without cellular communication. Also i m having minimum balance of more than rs 20 + unlimited pack of rs 129. Without any pre-warning temporarily disconnecting...

I don’t have any service on my idea postpaid sim - [protected] for more than 2 weeks, and then I receive a bill which I won’t be paying, please fix my issue asap.

Because of the lockdown I can’t even visit a Idea store....

I got message from 51998 number. One message charge 8 rupees on my number so many times. I am not interested your service. So deactivate service in my number ([protected]). It is happened so many times... &Today dtd.20.4.2020 also

So many Times I Send Messege As STOP SMS To 593350 By Service Provider Suggestion.. But Still That Messeges And Service Or Not Stopped From 51998...!

Immideatly Stop That Service &...

I did the 129 ₹ recharged mo.no.
[protected] via phone pay app on dated 19april at.02.07 pm.
Transaction ID. N[protected] amount debited from my account but still recharge not done. What is the problem..., If recharge not successful then amount will be credited in my account by the idea cellular ltd....

No Service is coming in one of my family members idea cellular number since 7-8days...

I did Recharge of 399 on My Idea App... Money got deducted from my bank account but Recharge isn't showing up in Account and Recharge history isn't reflecting the Recharge either... I tried Customer Care Several times but my call is declined every time... It's been more than 17 hours and there's still no update regarding Recharge Faliure... I also tried emailing them but the email also bounced off every time saying the company's e-mail box...

I recharged using the my idea app and for payment within i used google pay. I recieved the message that the amount it deducted and the transcation was complete yet my recharge wasn't done. I am highly disappointed as i needed a recharge urgently. I used your customer care numbers are well but they were of no use. I payed the amount of 349 (399 pack with coupon of rs. 50) for my mobile number.
The transcation was done on 20th april...

My sim card is rejected so please active my sim card...

Deduct 3 rs from 51998 in a peroid of country lockdown where single rupee is important...

In my mother's phone unnecessary hindi joke at rs 3.
We didn't need anything like this and we don't activate anything.
Why are you doing this nonsense in this quarantine time.
There is no recharge shops
And your thefting my money.
Idea the thief network.
Refund my amount.
No matter how much it is.
The matter is it's a crime especially in quarantine time.....

I've called customer care executive and he's talking roodly like he don't care what i'm trying to explain him about my complaint i said i am having problems with my sim card if i call someone idea is forwarding my call to another offers portal and he just told me idea is not doing that i don't know i said what are you trying to say that i am lying and he said i don't know i've asked much questions and he's answer is only i don't know so i...

Hello team,

My sim [protected] is from maharashtra, my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again
4. Tried to insert sim to brother's device, still it is not showing any network.

But same result is there.
Please help me to sort out this.
As i have only...

This is to bring to your notice that i am vijay singh rana having a mobille no. [protected].
I am using this number since 2010. Many times i have request you to kindly improve your network quaily and sorry to say that till date it has"nt improve.

Next complaint is about the monthly charges... I have choosen a plan rs.150/ p. M but since two three months it has been increased without my concern.

Pls.. Rectify...

Recharge amount of rs.219 for my no.[protected] idea Maharashtra not received on 18 april 2020 but deducted by bank and transfer to ur network...

I have paid for 4g data services, why am i getting 2g data speed.
I would have understand if the speed is slow because of network issues or have bad reception but i have just fine reception,
I live in the middle of indore city and still no speed, why do you claim fastest network if it cant even stream video with 360p.
If anyone read this complain, email me at [protected]@gmail.com to inform me that you have read my...

Network buffering and internet speed is slow...

Dear
From one month i am calling idea customer care and they are unable to solve my problem, from last one month my phones are switched off due to not network and i am using postpais connection, now they are genrating bill but not genrating upc, and i have called so many time they are denying to gove services, from last one month i am suffering with lot of problem due to no network and lose in business, not able to work from home.br...

My idea prepaid sim stopped showing network since 1st week of April 2020. I am living in Jersey City NJ (zip: 07306).

I tried calling many time to customer care number ( from other network option) but no one picking up the calls for hrs.

Also tweeted couple of days back but still no response....