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Updated: Oct 7, 2025
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Idea Cellular reviews & complaints page 83

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D
deepalli
Apr 5, 2020
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My name is deepali ghadi today i have recharge my idea mobile 299 plain and i have received message as payment successful amt is 314.82 rs debited my account but my mobile is not recharge till now and i had done payment with bank account so please this amt credit back to my account

And also i received message transaction failed so i have no any payment id
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Issu on network for my location plese solved out off this issu fast
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    T
    tanveerraza
    Apr 4, 2020
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    Address: habshan,near madina zayed uae

    Dear my idea sim is not working in uae.
    My number is [protected]
    My uae number [protected] (Abu dhabi)
    My name tanveer raza

    Please help.

    It is not connecting to any other networks in uae.
    Network name showing as "emergency"
    I called to idea customer care from uae in 198 the call was not connecting. Tried it 5-6 times.
    Tried to manually also but not connecting.
    Idea Cellular customer support has been notified about the posted complaint.
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    Idea mobile data internet is almost not working since 6 days even i have 4g package
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    Is done but no data/calls/service Is provided
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      M
      Minnu James George
      Apr 4, 2020
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      Please help us by providing network connrctivity. As you are saying that your sim has network connectivity everywhere in the world in the ads.in my region there is no network connctivity at all. The location is balal - rajapuram road kasargod dist671533. Dont cheat people by saying the ads... Please provide sufficient network connectivty for us like those who are living in big cities. When we enter to our locality the network signal is to be bad and we couldnt get emergency calls and messages. So please help us there is no networrk connectivity for any of the sim. Pleae help us as my daughter is not able to complete her project works or else we will strike against it.
      Idea Cellular customer support has been notified about the posted complaint.
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      Mobile No: [protected]

      Recharge Amount : Rs. 599 ( Got discount of Rs 57)

      Transaction ID : 20200404111212800110168677022061672
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      My account is getting deducted by 21 rupees every week. I want my money back. How can you deduct any amount without prior information. Idea is such a [censored] company. I'm seeing these type of scams for more than 10 years.
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      Did recharge of Rs.1499/-. Payment was done online on 30/03/20. However, I have neither received any confirmation from Idea for recharge nor mobile is recharged yet. I sent them an email as well for complaint but no response. Also trying to connect them at customer care number but in vain.
      Pls arrange to either refund my payment or mob recharge.
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        A
        AKHILA REJI
        Apr 4, 2020
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        I did my online idea recharge of 30 Rs on 4 April 2020 .I received a message confirming money being deducted from my bank account but the balance was shown to be 0 . Was not able to make an outgoing call .therefore I request you to pls refund the money back to my account.
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          A
          alavya turakhia
          Apr 4, 2020
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          Address: India

          Dear sir,
          This is to inform you that my main balance has been deducted twice for rs. 21 in the name of activation for games portal with site http://carbun8.in/mobgames/.i have made no such request at any portal or from idea site or app. This is unknowing deduction on the part of idea from my main prepaid balance. This has been done my them on recurring basis and this is the 2nd time my balance has been deducted. I have also tried to deactivate via sms for vas but it doea not work and shows no vas is activated on this no. Kindly reverse these charges to my main balance.
          Alavya turakhia
          [protected]@gmail.com
          Idea Cellular customer support has been notified about the posted complaint.
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            A
            Anupam127
            Apr 4, 2020
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            This is to register an invalid deduction of 21 rs. From my idea number twice in a row.
            Even after i activated dnd in my number.
            One at 29 march 2020, at 10:50 am
            And another ar 4 april 2020 at 11:30 am.

            This is after i received 3-4 calls from customer service representative for not leaving idea.
            Apr 04, 2020
            Updated by Anupam127             Pls credit back.
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              N
              Nithyanandham Mani
              Apr 4, 2020
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              Address: Anankaputhur, CHENNAI 70

              My family members are 4 all are using idea network last 3 year above. My father number [protected] recharge 50 rs april 1st. After 2 or 3 days all balance left only 0.06 only main balance.

              I was check sms inbox am shocked sports pack vernac, vx-sports, star talk and sona jeeto packs are unwanted adding. All recharge amount was detected.

              62 years old man why choosing this kind of packs.

              Please all packs are deactive and detection amount refund this number, if not possible total family members are change other network.

              This 2nd time complaint same number [protected] same issue. But my money west lot of time.

              If no response with in 24 hrs i will complained legal action.
              Idea Cellular customer support has been notified about the posted complaint.
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                R
                Ram Mundale
                Apr 3, 2020
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                Address: At post chohotta bazar ta.akot dis.akola
                Website: 7774033943

                Call drop, call end, call incoming, call outgoing, auto matic end
                Apr 03, 2020
                Updated by Ram Mundale                 Call drop, call end
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                  R
                  Rinku Mall
                  Apr 3, 2020
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                  Address: Jalandhar punjab

                  Last three days my mobile data pack empty.today i recharge data pack and after few hours my data pack empty.i not use data pack.plzzzz resolve my problem
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                    J
                    Jaiarora123
                    Apr 3, 2020
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                    Address: A,27 Avas vikas

                    My internet speed is good but my Ping is very high whenever i try to play games the ping goes to 300. Plz fix it ASAP
                    Address - A, 27 Avas Vikas Colony
                    City - Pilibhit
                    Pincode - 262001
                    Landmark - JAISANTRI Temple
                    Mobile number [protected]
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                      K
                      Kailash Sukheja
                      Apr 3, 2020
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                      Hello,

                      My mobile no [protected] is not working since last 2 weeks due to network issues. I also paid my bill on 27th march, 2020 but still i am not getting signal. Please check what's the problem and reply asap...

                      I tried to reboot my phone, also removed my sim card and inserted again but same problems, no network. Please check what's the problem and reply. For your information, this is postpaid connection and last bill was paid on 27th march, 2020.
                      Idea Cellular customer support has been notified about the posted complaint.
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                        A
                        Anselm Carasco
                        from Pune, Maharashtra
                        Apr 3, 2020
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                        Address: goa

                        I have balance on idea but unable to make calls. Network is showing all bars. Plus unable to send receive sms
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                          A
                          Ankit Punn
                          Apr 3, 2020
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                          I received a message from idea thanks for activating games portal. Now you can play unlimited games, click http://carbun8.in/mobgames/ and enjoy the service. I didn't click on any link and i got charged with 21rs. Please take necessary action and refund my money.

                          I hope necessary action will be taken soon.
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                            A
                            Asif Moh'med Sha
                            from Hosur, Tamil Nadu
                            Apr 3, 2020
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                            I've been using idea network for a long time and i've experienced low data speeds and poor indoor coverage in my area since 7-8 months. Ive complained a lot of times and no actions were taken to improve the quality of connection they're providing. They told me to wait for 6 months for the upgradation service and then after 6 months they blocked my calls to customer care.
                            Idea Cellular customer support has been notified about the posted complaint.
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                              S
                              santhosha shetty
                              Apr 2, 2020
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                              Address: manuru nadubettu. harshith nilaya

                              Date of incident : 2nd April 2020

                              Description of incident: I have used your site with debit card for recharging to a specific number [protected] but it was wrongly recharged to another number [protected]. kindly put the amount to mobile number [protected] as per the subject mentioned earliar.
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                                M
                                MinnuSuresh
                                from Hāora, West Bengal
                                Apr 2, 2020
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                                I have been recharging my idea sim with rs49 to keep it from being disconnected. But for the last few recharges the new recharged amount is credited as secondary balance. Now i have rs.1 as main balance and rs.108 as secondary balance. I can't add data packs using existing balance and it says insufficient balance even though i have enough. I need an option to combine the two balances or an option to use my existing balance for adding data packs
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  S
                                  sb23mtr
                                  Apr 1, 2020
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                                  Today on 01 april 2020, my account was deducted for rs. 25/-. I have 3 activated vas: zee5 partner pack, yupp tv partner pack, multi tv pack. I am unable to get why this amount get deducted? If it is for vas, then for which vas this amount get dedcuted? As i know all these services i got as an offer under idea tv and movies. Please let me know about the same?
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    S
                                    satya o
                                    from Lalgudi, Tamil Nadu
                                    Apr 3, 2020
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                                    Am not getting internet since one week...
                                    I had already checked settings in my mobile still am not getting..
                                    I have 4g pack. Still internet is very slow, or no internet.
                                    I want resolve this problem immediately..
                                    Idea network people playing games with customers...
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                                      D
                                      Dev0033
                                      Mar 31, 2020
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      My phone was stolen in an accident and i have also raised a claim but have not received any response from anyone. Please let me know asap what is the status for it so i can have my faith in your services or if it's all fake then i will immediately port my number to some other trusted network.. Thank you.. My number is [protected].. Please inform as soon as possible as i am having so much of trouble
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        N
                                        Nimesh_J
                                        from Powai, Maharashtra
                                        Mar 31, 2020
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                                        Hi idea team,

                                        I am one of your old customer with whole family using idea service.
                                        Recently, i am very upset with your new active recharge plans.
                                        Recently, i made a recharge of rs. 39 which gave me some secondary balance and additional validity of 28 days.
                                        It got expired without being used.
                                        Now kindly let me know how can i use it?
                                        Can't i use same balance to recharge?
                                        Now you have launched rs. 49 and rs. 79 active plans which gives talktime of 38 and 64 respectively.
                                        This is all fraud to encourage customer to use balance irrespective of their need.
                                        Idea Cellular customer support has been notified about the posted complaint.
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                                        I had done a recharge of 399 Rs today having 3gb/day data and unlimited calls.The recharge is not reflecting in myideaa app.please resolve it otherwise refund my money which i paid through paytm payments bank having transaction id - M929234
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