Idea Cellular — Balance deduct

Address:Belgaum, Karnataka

I got an sms from iz-ideaCms that i have downloaded game from handygo and reduced ₹50 from my main balance..but i have never downloaded or open this website...this happened two times in consicutive month...when i call customer care idea...they say..they can't do any thing and .Held my phone on hold...what is this trick to get money from its own people Indians... And i want my money back...please help me to get justice...how to proceed to consumer court...? Thanks in advance
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. Request you to reply us with your mobile no. and alternate contact number or else you can visit our website: http://www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
mobile no:[protected] alternate mobile no:[protected]
My number [protected] use since 2 years...but 26th January my balance deduct without inform me..plz tell me why should deduct my balance...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information